Service Operations Manager Jobs in Greer, SC (NOW HIRING)

Carolina Handling, a Raymond Dealer, is one of the largest automation systems integrators in the world. We specialize in providing turnkey solutions for warehouses, distribution centers, and manufacturers. Our product and solutions offerings allow our customers to move material faster and more efficiently by implementing automation equipment and technologies including...
• Consulting
• Material Handling Equipment, Parts, and Service
• Automated Mobile Robots
• Vision-guided vehicles and automated guided vehicles
• High-Density Storage Solutions including ASRS, Robotic Goods to Person and Shuttle Systems
• WMS/WES/WCS solutions and Software
• Intralogistics Solutions and Automation, including Conveyor and High-Speed Sortation
• Telematics
Job Summary
The Operations Manager will lead day-to-day distribution center operations across transportation, warehouse, logistics, inventory management, and fleet management teams. This role is responsible for driving operational excellence, streamlining inventory management processes, overseeing logistics and fleet operations, developing leaders, and building scalable systems that support long-term growth. The ideal candidate combines strong floor leadership with strategic thinking, using data, Lean principles, and cross-functional influence to improve performance, optimize inventory control, enhance logistics efficiency, and shape future-state operations.
Responsibilities
Operational Leadership
• Lead end-to-end operational excellence initiatives, including process standardization, automation, digital transformation, and sustained 5S disciplines to promote workplace organization and efficiency, all of which directly enhance the customer experience by ensuring reliable, timely, and high-quality service delivery.
• Deliver strong, consistent results across safety, quality, delivery, and cost, while ensuring inventory accuracy and optimizing logistics routing for improved supply chain performance-contributing to greater customer satisfaction.
• Drive waste elimination, capacity improvement, and productivity gains through continuous improvement initiatives, accurate inventory management, and efficient logistics routing strategies.
• Maintain exceptional facility standards around organization, cleanliness, and visual management by applying 5S principles and leveraging inventory and logistics best practices.
People & Culture
• Build an associate-led culture grounded in Lean principles, continuous improvement, and servant leadership.
• Spend significant time observing work, coaching leaders, and developing associates.
• Build leadership bench strength through structured development, succession planning, and promotion from within.
• Create high engagement, accountability, and pride of ownership across the operation.
Strategic & Enterprise Impact
• Translate enterprise objectives into site-level execution plans.
• Identify systemic gaps and design solutions that scale beyond a single location.
• Partner cross-functionally to improve end-to-end value streams (sales, service, parts, finance, IT, HR, and leadership).
• Monitor industry trends, emerging technologies, and best practices to shape future-state operations.
Business & Data Leadership
• Use operational, financial, and customer data to influence decision-making and investment prioritization.
• Build operating rhythms, performance dashboards, and review cadences aligned to executive expectations.
• Lead complex problem-solving using both qualitative insight and quantitative rigor.
Requirements
All potential hires are subject to pre-employment checks, including but not limited to background checks, drug screenings, and motor vehicle record checks.
• Bachelor's degree in Business Administration, Supply Chain Management, Logistics, or related field.
• Minimum of 4 years of experience in distribution or logistics management.
What You'll Need for Success
• Proven track record of success in optimizing business processes, improving efficiency, and driving results.
• Strong leadership skills with the ability to inspire and motivate teams to achieve excellence.
• Excellent strategic planning, problem-solving, and decision-making abilities.
• Solid understanding of distribution operations, warehouse management systems, transportation management systems, and industry best practices.
• Ability to prioritize and execute in a high-volume, deadline-driven environment with competing demands.
Benefits of Joining the Team
Benefits Built For YOU! At Carolina Handling, taking care of Associates is our utmost priority. We are pleased to offer a comprehensive benefit program to protect your health, your family, and your way of life.
Health Benefits:
Medical, Dental and Vision Insurance, Prescription Drug Plan.
Financial and Tax-Saving Benefits:
Company-paid Disability, Life and AD&D Insurance; 401(k) plan with company match and profit sharing; Flexible Spending Accounts, Health Savings Account, and Dependent Care Account.
Additional Benefits:
Critical Illness, Legal Services, Identity Theft Protection, and Pet Insurance.
Company Benefits:
Paid Time Off, Employee Assistance Program, Tuition Reimbursement, Milestone & Anniversary Gifts, Philanthropy/ Corporate Contributions, Associate Giving Fund, and Discount Programs.
Comprehensive Perks Package Including:
• Technology and Home Office Setup: This includes a cell phone, laptop, iPad, dual monitors, a docking station, and a wireless keyboard and mouse.
• Professional Development Opportunities: This includes training programs and tuition reimbursement for further education or certifications.
• Career Growth and Advancement: With opportunities for internal mobility, mentorship programs, and leadership development initiatives, you can take your career to the next level with us.
• Company-sponsored social events and team-building activities.
• Employee recognition program
Physical Requirements & Working Conditions
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job, unless it causes undue hardship.
Travel Requirements: Regional travel up to 10%
This job description is intended to outline the general nature and level of work being performed by individuals assigned to this position. It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel. Management reserves the right to modify, add, or remove duties as necessary to meet business needs. This job description does not create a contract of employment between the company and the employee.
Don't meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Carolina Handling we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles!