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Service Operations Manager Jobs in Gaffney, SC (NOW HIRING)

CVS Health

Operations Manager

Spartanburg, SC · On-site

$18 - $28/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

PalAmerican Security

Operations Manager

Spartanburg, SC · On-site

$19.50/hr

As the Operations Manager, you will play a crucial role in recruiting, training, and managing staff to ensure the smooth running of security services. This is a fantastic opportunity to enhance your ...

PalAmerican Security

Operations Manager

Spartanburg, SC · On-site

$19.50/hr

As the Operations Manager, you will play a crucial role in recruiting, training, and managing staff to ensure the smooth running of security services. This is a fantastic opportunity to enhance your ...

Auria Solutions

Operations Manager

Spartanburg, SC · On-site

Achieve and maintain product quality and delivery service levels equal to or exceeding customer expectations. * Create and manage operational plans that deliver productivity gains through process ...

Auria Solutions

Operations Manager

Spartanburg, SC · On-site

Achieve and maintain product quality and delivery service levels equal to or exceeding customer expectations. * Create and manage operational plans that deliver productivity gains through process ...

Aspen Dental

Dental Operations Manager

Gastonia, NC

Job Requirements The Dental Operations Manager (OM) is the accountable business leader for a multi ... Ensure consistency and discipline in day-to-day operations to maximize productivity and service ...

Cooper Standard

Operations Manager II

Spartanburg, SC · On-site

Position Summary The Operations Manager leads plant manufacturing operations to deliver safe ... service to our customers. Because we recognize and value the range of ways in which people acquire ...

Cooper Standard

Operations Manager II

Spartanburg, SC · On-site

Position Summary The Operations Manager leads plant manufacturing operations to deliver safe ... service to our customers. Because we recognize and value the range of ways in which people acquire ...

ServiceMaster

Contents Operations Manager

Spartanburg, SC · On-site

$80K - $120K/yr

... service * Ensure every item is photographed, inventoried, labeled, tracked, and returned with ... warehouse operations * Proven record managing employees, schedules, and multiple active projects

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Service Operations Manager information

See Gaffney, SC salary details

$32.9K

$72.8K

$121.2K

How much do service operations manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for service operations manager in Gaffney, SC is $72,789.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,500.00 and $88,400.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Is a Service Operations Manager a high paying job?

Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.

What are the most commonly searched types of Service Operations jobs in Gaffney, SC?

The most popular types of Service Operations jobs in Gaffney, SC are:

What are popular job titles related to Service Operations Manager jobs in Gaffney, SC?

For Service Operations Manager jobs in Gaffney, SC, the most frequently searched job titles are:

What job categories do people searching Service Operations Manager jobs in Gaffney, SC look for?

The top searched job categories for Service Operations Manager jobs in Gaffney, SC are:

What cities near Gaffney, SC are hiring for Service Operations Manager jobs?

Cities near Gaffney, SC with the most Service Operations Manager job openings:

Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Gaffney, SC as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 3% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $72,789 per year, or $35 per hour.

Operations Manager

Spartanburg, SC • On-site

OTC Industrial Technologies
Industrial Automation Equipment Manufacturing • 1 - 5K employees
Learn more about OTC Industrial Technologiesexternal

Full-time

Posted 17 days ago

OTC Industrial Technologies rating

7.9

Company rating: 7.9 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

Job description

Job Title: Operations Manager
Type: Exempt
Department: Operations
Location: Spartanburg, SC
Travel Requirement: Regular travel to assigned business unit [0-10%]

About the Company
The OTC Industrial Rotating Equipment Group (REG) is a growing network of [16] companies across the United States, providing comprehensive solutions for rotating equipment, process equipment, and fluid handling systems. We serve the industrial and municipal markets with a wide range of services—from sales and distribution to in-house and field repair. Our commitment to excellence is reflected in our motto: “We service what we sell.”
Our team is comprised of diverse, skilled professionals including engineers, sales personnel, technicians, machinists, welders, and electricians, all working together to keep America's infrastructure running.

Position Summary
The Operations Manager is a key leadership role responsible for overseeing operational performance, customer service, and financial results. This position drives safety, quality, productivity, and profitability while aligning with company goals and supporting growth initiatives.
You will lead cross-functional teams, manage KPIs, and partner with internal stakeholders to ensure consistent, high-quality service delivery in pump and rotating equipment repair, distribution, and field service operations.

Key Responsibilities
•    Lead operations to achieve safety, service, quality, and financial objectives.
•    Manage profit & loss (P&L), budgeting, and forecasting for the business unit. 
•    Identify and address operational issues promptly.
•    Support team collaboration, fostering a strong performance-driven culture.
•    Monitor, analyze, and report on operational performance metrics to senior leadership.
•    Accountable for overseeing inventory management, implementing inventory control measures, and supervising warehouse staff
•    Provide facility management support as needed. 
•    Provide operational support as needed.
•    Serve as a professional ambassador of the company, upholding our mission and core values.

Qualifications
•    Bachelor's degree in Business, Engineering, or related field (required).
•    Minimum 3 years in service or operations management.
•    Proven ability to develop talent and lead performance-driven teams.
•    Strong multitasking skills with the ability to meet tight deadlines under pressure.
•    Proficiency in MS Office Suite

Preferred Qualifications
•    Strong technical knowledge of pump systems, rotating machinery, and related components.
•    Proficiency with P&L responsibility 
•    Proficient in Infor CSD and Board reporting systems.

Join a team that keeps America running. Be a part of something bigger—apply today.

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