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Service Operations Manager Jobs in Gaffney, SC (NOW HIRING)

Auria Solutions

Operations Manager

Spartanburg, SC · On-site

  • Medical

  • Dental

  • Vision

Achieve and maintain product quality and delivery service levels equal to or exceeding customer expectations. * Create and manage operational plans that deliver productivity gains through process ...

Auria Solutions

Operations Manager

Spartanburg, SC

  • Medical

  • Dental

  • Vision

Achieve and maintain product quality and delivery service levels equal to or exceeding customer expectations. * Create and manage operational plans that deliver productivity gains through process ...

Auria Solutions

Operations Manager

Spartanburg, SC

  • Medical

  • Dental

  • Vision

Achieve and maintain product quality and delivery service levels equal to or exceeding customer expectations. * Create and manage operational plans that deliver productivity gains through process ...

Meta

Critical Operations Manager

Forest City, NC

$143K/yr

The Critical Operations Manager (COM) is responsible for the safe and effective operations ... Equipment field service engineering experience * Trade Certification or state license in Mechanical ...

Aspen Dental

Dental Operations Manager

Gastonia, NC

Job Requirements The Dental Operations Manager (OM) is the accountable business leader for a multi ... Ensure consistency and discipline in day-to-day operations to maximize productivity and service ...

Eaton

Operations Manager - Assembly

Jonesville, SC · On-site

$130K - $190K/yr

  • Medical

  • Retirement

Eaton's Power Systems Division is seeking an Operations Manager to support Fabrication at our ... service and supply chain schedules to effectively meet customer requirements. In this role you will:

Eaton Aerospace

Operations Manager - Assembly

Jonesville, SC · On-site

$130K - $190K/yr

  • Medical

  • Retirement

Eaton's Power Systems Division is seeking an Operations Manager to support Fabrication at our ... service and supply chain schedules to effectively meet customer requirements. In this role you will:

Walgreens

Pharmacy Operations Manager

Spartanburg, SC · On-site

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Spartanburg, SC · On-site

Models and shares customer service best practices. * Develops strong relationships with customers ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Modigent

Field Operations Manager - Plumbing

Spartanburg, SC · On-site

$130K - $160K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Field Operations Manager - Plumbing Position Overview As Field Operations Manager - Plumbing, you ... With a strong coast-to-coast presence and extensive service capabilities, we empower customers ...

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All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Gaffney, SC

Service Operations Manager information

See Gaffney, SC salary details

$32.9K

$72.8K

$121.2K

How much do service operations manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for service operations manager in Gaffney, SC is $72,789.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,500.00 and $88,400.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Is a Service Operations Manager a high paying job?

Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.

What are the most commonly searched types of Service Operations jobs in Gaffney, SC?

The most popular types of Service Operations jobs in Gaffney, SC are:

What are popular job titles related to Service Operations Manager jobs in Gaffney, SC?

For Service Operations Manager jobs in Gaffney, SC, the most frequently searched job titles are:

What job categories do people searching Service Operations Manager jobs in Gaffney, SC look for?

The top searched job categories for Service Operations Manager jobs in Gaffney, SC are:

What cities near Gaffney, SC are hiring for Service Operations Manager jobs?

Cities near Gaffney, SC with the most Service Operations Manager job openings:

Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Gaffney, SC as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 3% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $72,789 per year, or $35 per hour.

Operations Manager

Auria Solutions

Spartanburg, SC • On-site

Full-time

Medical, Dental, Vision

Re-posted 25 days ago

Auria Solutions rating

5.6

Company rating: 5.6 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Description
Auria is a leading global supplier of highly-engineered systems for automotive flooring, acoustical, thermal, aerodynamic and other fiber-based solutions for gas and electric vehicles. With U.S.-based operational headquarters in Southfield, Michigan, Auria operates 16 manufacturing, 9 technical and 5 JV locations across 10 countries and employs approximately 3,700 people worldwide.
We are currently searching for an Operations Manager to join our team at our Spartanburg Plant in Spartanburg, South Carolina
What you will do:
  • Ensure a safe, clean and comfortable work environment that complies with all
    occupational health, safety and environmental laws.
  • Develop and foster and environment that creates high employee motivation through
    positive communication and excellent leadership.
  • Drive and implement continuous improvement initiatives at all levels across the
    organization.
  • Develop and implement plans to achieve plant goals and financial targets.
  • Achieve and maintain product quality and delivery service levels equal to or exceeding customer expectations.
  • Create and manage operational plans that deliver productivity gains through process improvement across all elements of the business
  • Participate in budgeting and monthly forecasting process for the plant.
  • Develop plans to achieve the forecasted labor amounts.
  • Manage the plant OEE tracking and work with the Engineering department to prioritize and improve OEE's throughout the plant.
  • Support launch process by participating in the planning process, reviews and preproduction builds.
  • Maintain effective relationships with key business/operational contacts
  • Ensure high level of operational quality
  • Perform all aspects of performance management. Initiate appropriate action using inhouse performance management procedures
  • Assist and manage the delivery of key projects that have an impact on operations
  • Determine and monitor performance and service levels. Ensure that services are delivered within agreed resources
  • Implement continuous improvement activities within departments
  • Create a work environment that drives continuous improvement and employee
    engagement
  • Ensure effective coordination across all operations functions
  • Other Duties as Assigned.

What you will gain as a part of the Auria Team:
  • An opportunity to enroll in full medical, dental and vision plan. As well as voluntary benefits.
  • Fertility Benefits available for those enrolled in our medical plan for financial support of treatment options
  • Parental Leave and Adoption and Surrogacy Benefits for salaried employees
  • Tuition Reimbursement available for eligible employees to continue education
  • Auria matches 50% of your contributions up to 8%, for a maximum Auria match of 4%
  • Salary Continuation & Long Term Disability (LTD)

What you will bring:
  • Bachelors Degree in Business or Engineering is required
  • MBA is preferred
  • Requires 5-7 years of relevant experience as a leader in a manufacturing environment
  • A minimum of 3 years' experience as an Operations Manager in a manufacturing environment is preferred

Travel Requirements:
  • Travel to other North America plants may be required for training, support, and meetings.

Knowledge, Skills, and Ability:
  • Must be proficient in MS Office Suite (Excel, Word, Outlook, PowerPoint)
  • Must have the ability to lead and motivate people
  • Must have excellent verbal and written communication skills and have the ability to
    present information to all levels in the organization
  • Ability to read, write and perform non-complex mathematical calculations
  • Ability to pay attention to detail, multi-task and follow direction
  • Knowledge of Lean manufacturing concepts and experience with Toyota Production
    System.
  • Experience with Six Sigma is preferred

When applying to Auria positions, you will be taken to our career site (careers.auriasolutions.com) to apply directly with us even through external job boards. Auria utilizes an in depth interview process and will extend offers to successful candidates only at the completion of our process.
Auria reminds all candidates that we will never ask for sensitive financial information throughout our process. We remind all candidates to take caution with any position that they are applying or when engaging with recruiters.

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