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Service Operations Manager Jobs in Gaffney, SC (NOW HIRING)

Energy transfer

Manager - Terminal Operations

York, SC · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Manager Terminal Opeations is responsible for the daily management and operations of the Tirzah ... Interface with customers to ensure excellent customer service * Measure key performance indicators ...

Energy Transfer Equity Lp

Manager - Terminal Operations

York, SC · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Manager Terminal Opeations is responsible for the daily management and operations of the Tirzah ... Interface with customers to ensure excellent customer service * Measure key performance indicators ...

CVS Health

Operations Supervisor

Chester, SC

$16.50 - $24/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Position Summary An Operations Supervisor is a key leader supporting the CVS Store Management team ... Effectively communicate information both to and from store management and crews 2. Customer Service ...

Pwc

Manufacturing Operations Excellence_Manager

Spartanburg, SC · On-site

$99K - $232K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Industry/Sector Not Applicable Specialism Operations Management Level Manager & Summary At PwC, our people in operations consulting specialise in providing consulting services on optimising ...

Waffle House, Inc.

Restaurant Operations Management

Gastonia, NC · On-site

$65K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Life

Restaurant Manager: $65,000 to $85,000 (plus continuous service bonuses and a $6,000 annual bonus for having a 4-year degree) * District Manager (2-3 restaurants): average time to promotion 1-2 years

Chick-fil-A

Part-Time Supervisor of Operations

Spartanburg, SC · On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Lives out Humble, Hungry, and Resilient in leadership presence, service and decision-making ... Maintains strong situational awareness while managing multiple priorities * Decisiveness under ...

Chick-fil-A

Full-Time Supervisor of Operations

Spartanburg, SC

$15 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Lives out Humble, Hungry, and Resilient in leadership presence, service and decision-making ... Maintains strong situational awareness while managing multiple priorities * Decisiveness under ...

Chick-fil-A

Full-Time Supervisor of Operations

Spartanburg, SC · On-site

$15 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Lives out Humble, Hungry, and Resilient in leadership presence, service and decision-making ... Maintains strong situational awareness while managing multiple priorities * Decisiveness under ...

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All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Gaffney, SC

Service Operations Manager information

See Gaffney, SC salary details

$32.9K

$72.8K

$121.2K

How much do service operations manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for service operations manager in Gaffney, SC is $72,789.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,500.00 and $88,400.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Is a Service Operations Manager a high paying job?

Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.

What are the most commonly searched types of Service Operations jobs in Gaffney, SC?

The most popular types of Service Operations jobs in Gaffney, SC are:

What are popular job titles related to Service Operations Manager jobs in Gaffney, SC?

For Service Operations Manager jobs in Gaffney, SC, the most frequently searched job titles are:

What job categories do people searching Service Operations Manager jobs in Gaffney, SC look for?

The top searched job categories for Service Operations Manager jobs in Gaffney, SC are:

What cities near Gaffney, SC are hiring for Service Operations Manager jobs?

Cities near Gaffney, SC with the most Service Operations Manager job openings:

Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Gaffney, SC as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 3% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $72,789 per year, or $35 per hour.

Manager - Terminal Operations

Energy transfer

York, SC • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago

Energy Transfer rating

9.0

Company rating: 9.0 out of 10

Based on 64 frontline employees who took The Breakroom Quiz

4th of 87 rated oil and gas companies

Job description

Energy Transfer, recognized by Forbes as one of America's best large employers, is dedicated to responsibly and safely delivering America's energy. We are driven to inspire our employees to create superior value for our customers, our investors, a sustainable future and giving back to the community where we have long-standing commitments to causes including MD Anderson Children's Cancer Hospital, The Salvation Army, The American Red Cross, Ronald McDonald House and many more.
We value all of our employees who make our growth and success possible. We are proud to offer industry leading compensation, comprehensive benefits, 401(k) match with additional profit sharing, PTO and abundant career opportunities.
Come join our award winning 21,000 strong organization as we fuel the world and each other!
Summary:
The Manager Terminal Opeations is responsible for the daily management and operations of the Tirzah and Heath Springs, SC Terminals, and the Blue Ridge Pipeline. Responsibilities encompass Safety, environmental stewardship, organizing, planning, and directing all aspects of daily Terminal operations and maintenance. Ensuring operational excellence, industry leading safety, environmental performance and customer service. This role includes expense accountability and capital plan execution and works directly for the Sr. Manager of Terminal assets. Administers capital and expense budgets annually and is accountable for business results for Terminal systems. Responsible for Terminal related metrics and KPI's. This position currently assists in managing 10 hourly employees and contractors.
We are proud to offer industry leading compensation, comprehensive benefits including access to health, vision and dental insurance, 401(k) match with additional profit sharing, PTO, and abundant career opportunities.
Essential Duties and Responsibilities:
  • Direct Terminal workforce and daily operations for safe, environmentally sound, efficient, and profitable product logistics services
  • Oversee execution of daily operating plans
  • Manage performance of operating workforce
  • Identify and investigate operating issues or incidents and implement appropriate corrective actions
  • Interface with customers to ensure excellent customer service
  • Measure key performance indicators and utilize periodic reviews to drive business performance
  • Manage MOC's, SAP, PM's, Training, Work Plans, Safety and Environmental.
  • Support Business Development and Engineering in the development and implementation of growth projects
  • Develop and implement strategies to improve operations, create competitive advantage and grow earnings
  • Develop, present and implement approved business plan for Terminal systems

Special Considerations:
  • This position is "On-Call" 24 hours per day, 7 days per week.

Requirements:
Education and/or Experience, Knowledge, Skills & Abilities:
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements for this position are listed below:
  • Bachelor's degree or equivalent experience.
  • 8+ years of experience.
  • Relevant current supervisory / management experience is required for consideration
  • Minimum 5 years of experience in LPG terminal operations and/or petroleum logistics operations.
  • Candidate must be able to communicate effectively with customers and senior management as well as Engineering, Business Development, and other departments. Knowledge of pipeline, truck transport, and rail preferred.
  • Knowledge of company procedures and policies is a plus.
  • Good oral and written communication skills are essential.
  • Demonstrated management, analytical, and problem solving skills.
  • Valid Driver's License
  • Strong systems (IT) knowledge including databases and reporting software.

Preferred Qualifications:
  • Strong written, oral communication and computer skills.
  • Leadership skills and ability to work well with supervisors and mechanics.
  • Ability to organize and manage multiple priorities effectively.
  • Proven team player.
  • Knowledge of HES standards and environmental regulations as they pertain to petrochemical field maintenance work. Petrochemical or industrial field maintenance experience.

Working Conditions:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
  • Usually, normal office working conditions.
  • Must be able to remain in a stationary position 50% of the time due to prolonged periods of sitting or standing.
  • Occasional overnight travel may be required.
  • Position is based in industrial/manufacturing settings which may include exposure to various materials and chemicals, as well as extreme temperature conditions and loud machinery, and require appropriate personal protective equipment

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