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Service Operations Manager Jobs in Dillon, SC (NOW HIRING)

SPX

Lead, Customer Svc

Bennettsville, SC · On-site

Customer Service Operations & Order Management * Customer Support & Escalation Management * Team Leadership & Development * Cross-Functional Collaboration & Continuous Improvement What we are looking ...

SPX

Lead, Customer Svc

Bennettsville, SC · On-site

What you can expect in this role (Job Responsibilities) While each day brings new opportunities at SPX, your core responsibilities will be: 1. Customer Service Operations & Order Management * Oversee ...

Trinity Services Group

Food Service Worker

Mullins, SC · On-site

$14/hr

... operation in a correctional facility. You will also prepare and serve a variety of food items ... Manage inmate labor and team members in the kitchen during food prep and food service shifts in the ...

Trinity Services Group

Food Service Worker

Mullins, SC · On-site

$14/hr

... operation in a correctional facility. You will also prepare and serve a variety of food items ... Manage inmate labor and team members in the kitchen during food prep and food service shifts in the ...

Trinity Services Group

Food Service Worker

Mullins, SC · On-site

$14/hr

... operation in a correctional facility. You will also prepare and serve a variety of food items ... Manage inmate labor and team members in the kitchen during food prep and food service shifts in the ...

Dairy Queen

Store Manager

Lumberton, NC · On-site

Manage entire operation of restaurant during scheduled shifts. Strive for ... operational levels that meet or exceed the Fan's expectations in the areas of quality, service and ...

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All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Dillon, SC

Service Operations Manager information

See Dillon, SC salary details

$32.5K

$72K

$120K

How much do service operations manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for service operations manager in Dillon, SC is $72,049.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,000.00 and $87,500.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Is a Service Operations Manager a high paying job?

Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.

What are popular job titles related to Service Operations Manager jobs in Dillon, SC?

For Service Operations Manager jobs in Dillon, SC, the most frequently searched job titles are:

What job categories do people searching Service Operations Manager jobs in Dillon, SC look for?

The top searched job categories for Service Operations Manager jobs in Dillon, SC are:

What cities near Dillon, SC are hiring for Service Operations Manager jobs?

Cities near Dillon, SC with the most Service Operations Manager job openings:

Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Dillon, SC as of June 2026, with employment types broken down into 89% Full Time, 10% Part Time, and 1% Contract. Highlights an 83% Physical, 3% Hybrid, and 14% Remote job distribution, with an average salary of $72,049 per year, or $34.6 per hour.

Lead, Customer Svc

SPX

Bennettsville, SC • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

Lead, Customer Svc

Building People that Build the World. With platforms in HVAC and Detection and Measurement, SPX Technologies builds innovative solutions that enable a safer, more efficient, sustainable world. Through our RiSE talent development framework, we Reach, Identify, Strengthen, and Engage our employees to support them in their continued development. We're a global company of problem solvers, collaborators, and innovators, and our businesses build solutions that impact the world. This opportunity is for our Electric Heat business. Electric Heat is a trusted leader in electric heating and ventilation solutions for commercial, industrial, and residential applications. Backed by the strength of ASPEQ Heating Group and Marley Engineered Products, we offer a wide range of standard and customized products through leading brands like QMark, Indeeco, Berko, and Brasch. Our portfolio includes baseboard, wall, unit, and infrared heaters, along with ceiling fans and air circulators - designed to deliver comfort, reliability, and performance. We are committed to high-quality, energy-efficient solutions that improve environments where people live and work.

How you will make an Impact (Job Summary)

SPX is a diverse team of unique individuals who all make an impact. The Customer Service Lead is responsible for overseeing the daily execution of customer support and order management activities while ensuring timely, accurate, and customer-focused service. This role serves as a key resource for the Customer Service team by providing guidance, prioritizing workloads, supporting employee development, and helping resolve escalated customer concerns. The Customer Service Lead partners closely with Sales, Operations, Manufacturing, Shipping, and other cross-functional teams to drive operational excellence, improve processes, and deliver an exceptional customer experience. The ideal candidate is a strong communicator, detail-oriented problem solver, and collaborative leader who thrives in a fast-paced environment.

What you can expect in this role (Job Responsibilities)

While each day brings new opportunities at SPX, your core responsibilities will be:

  • Customer Service Operations & Order Management
  • Customer Support & Escalation Management
  • Team Leadership & Development
  • Cross-Functional Collaboration & Continuous Improvement

What we are looking for (Experience, Knowledge, Skills, Abilities, Education)

We each bring something to the table, and we are looking for someone who has:

Required Experience

Preferred Knowledge, Skills, and Abilities

Education & Certifications

Travel & Working Environment

How we live our culture

Our culture is at the center of what we do and, more importantly, who we are. Our core values set a standard for how we manage ourselves, and our Leadership Model sets the standard for how we engage with each other. Whether you are an individual contributor or you lead a large team, each of us leads at SPX.

What benefits do we offer?

We know that the well-being of our employees is integral. Our benefits include:

Our commitment to embrace diversity to build a culture of inclusion at SPX

We value different backgrounds, experiences, and voices at SPX, and we are committed to challenging ourselves, openly communicating, and striving to improve every day. We believe in creating an inclusive work environment where everyone has a voice and is encouraged to realize their fullest potential. SPX is an affirmative action and equal opportunity employer committed to making selection decisions without regard to race, color, religion, sex, sexual orientation or identity, national origin, age, disability, veteran status, or any other legally protected basis.

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