Atlanta, GA · On-site
As the Nighttime Operations Manager, you will supervise and direct a team of 15-30+ Valet Techs to deliver high-quality service standards. You will also oversee staffing, property maintenance, and ...
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Atlanta, GA · On-site
As the Nighttime Operations Manager, you will supervise and direct a team of 15-30+ Valet Techs to deliver high-quality service standards. You will also oversee staffing, property maintenance, and ...
Norcross, GA · On-site
Visits customers and customer sites to evaluate and resolve safety issues, seeking service ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...
Norcross, GA · On-site
Visits customers and customer sites to evaluate and resolve safety issues, seeking service ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...
Smyrna, GA · On-site
Visits customers and customer sites to evaluate and resolve safety issues, seeking service ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...
Smyrna, GA · On-site
Visits customers and customer sites to evaluate and resolve safety issues, seeking service ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...
Description As the Nighttime Operations Manager, you will supervise and direct a team of 15-30+ Valet Techs to deliver high-quality service standards. You will also oversee staffing, property ...
Description As the Nighttime Operations Manager, you will supervise and direct a team of 15-30+ Valet Techs to deliver high-quality service standards. You will also oversee staffing, property ...
Buford, GA · On-site
The role owns P&L performance for the assigned area, with accountability for staffing, cost control, safety, service, and the achievement of key performance indicators (KPIs). The Operations Manager ...
Buford, GA · On-site
The role owns P&L performance for the assigned area, with accountability for staffing, cost control, safety, service, and the achievement of key performance indicators (KPIs). The Operations Manager ...
Buford, GA · On-site
The role owns P&L performance for the assigned area, with accountability for staffing, cost control, safety, service, and the achievement of key performance indicators (KPIs). The Operations Manager ...
Buford, GA · On-site
The role owns P&L performance for the assigned area, with accountability for staffing, cost control, safety, service, and the achievement of key performance indicators (KPIs). The Operations Manager ...
Alpharetta, GA · On-site
$20/hr
We pride ourselves on delivering exceptional workmanship and superior customer service. We are ... Summary The Sales & Field Operations Manager is the technical lead and primary revenue driver for ...
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Alpharetta, GA · On-site
$20/hr
We pride ourselves on delivering exceptional workmanship and superior customer service. We are ... Summary The Sales & Field Operations Manager is the technical lead and primary revenue driver for ...
Visits customers and customer sites to evaluate and resolve safety issues, seeking service ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...
Visits customers and customer sites to evaluate and resolve safety issues, seeking service ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...
Visits customers and customer sites to evaluate and resolve safety issues, seeking service ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...
New
Visits customers and customer sites to evaluate and resolve safety issues, seeking service ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...
New
Lake City, GA · On-site
Visits customers and customer sites to evaluate and resolve safety issues, seeking service ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...
New
Lake City, GA · On-site
Visits customers and customer sites to evaluate and resolve safety issues, seeking service ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...
New
Visits customers and customer sites to evaluate and resolve safety issues, seeking service ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...
New
Visits customers and customer sites to evaluate and resolve safety issues, seeking service ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...
New
Kennesaw, GA · On-site
Operations Manager (Hospitality) Job Summary The Operations Manager is responsible for overseeing ... Ensure consistent service standards aligned with brand and company expectations * Monitor occupancy ...
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Kennesaw, GA · On-site
Operations Manager (Hospitality) Job Summary The Operations Manager is responsible for overseeing ... Ensure consistent service standards aligned with brand and company expectations * Monitor occupancy ...
Norcross, GA · On-site
Visits customers and customer sites to evaluate and resolve safety issues, seeking service ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...
Norcross, GA · On-site
Visits customers and customer sites to evaluate and resolve safety issues, seeking service ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...
Smyrna, GA · On-site
Visits customers and customer sites to evaluate and resolve safety issues, seeking service ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...
Smyrna, GA · On-site
Visits customers and customer sites to evaluate and resolve safety issues, seeking service ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...
Lake City, GA · On-site
Visits customers and customer sites to evaluate and resolve safety issues, seeking service ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...
New
Lake City, GA · On-site
Visits customers and customer sites to evaluate and resolve safety issues, seeking service ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...
New
Experience in a people management, supervision, or team leadership role. * Experience with ... Service Level Objectives (SLOs). * Coordinate key stakeholder relationships across internal teams ...
Experience in a people management, supervision, or team leadership role. * Experience with ... Service Level Objectives (SLOs). * Coordinate key stakeholder relationships across internal teams ...
Kennesaw, GA · On-site
Operations Manager (Hospitality) Job Summary The Operations Manager is responsible for overseeing ... Ensure consistent service standards aligned with brand and company expectations * Monitor occupancy ...
Quick apply
Kennesaw, GA · On-site
Operations Manager (Hospitality) Job Summary The Operations Manager is responsible for overseeing ... Ensure consistent service standards aligned with brand and company expectations * Monitor occupancy ...
Service Operations Supervisor The Service Operations Supervisor is responsible for managing client ... Manage client accounts by establishing and reinforcing strong relationships with clients, internal ...
Service Operations Supervisor The Service Operations Supervisor is responsible for managing client ... Manage client accounts by establishing and reinforcing strong relationships with clients, internal ...
Service Operations Supervisor The Service Operations Supervisor is responsible for managing client ... Manage client accounts by establishing and reinforcing strong relationships with clients, internal ...
Service Operations Supervisor The Service Operations Supervisor is responsible for managing client ... Manage client accounts by establishing and reinforcing strong relationships with clients, internal ...
... routine operations of the Environmental Services Team ensuring prompt effective response to ... Supervises staff and manages employee performance. * Provides on-going performance feedback ...
... routine operations of the Environmental Services Team ensuring prompt effective response to ... Supervises staff and manages employee performance. * Provides on-going performance feedback ...
$34.1K - $42.5K
2% of jobs
$42.5K - $50.8K
13% of jobs
$56.8K is the 25th percentile. Wages below this are outliers.
$50.8K - $59.2K
14% of jobs
The median wage is $67.3K / yr.
$59.2K - $67.5K
22% of jobs
$67.5K - $75.9K
14% of jobs
$75.9K - $84.2K
8% of jobs
$87.1K is the 75th percentile. Wages above this are outliers.
$84.2K - $92.6K
9% of jobs
$92.6K - $100.9K
9% of jobs
$100.9K - $109.3K
6% of jobs
$109.3K - $117.6K
4% of jobs
$117.6K - $126K
0% of jobs
$34.1K
$75.6K
$126K
| Aspect | Service Operations Manager | Customer Service Manager |
|---|---|---|
| Primary Focus | Overseeing service delivery processes and operational efficiency | Managing customer interactions and satisfaction |
| Required Skills | Process management, logistics, team coordination | Communication, conflict resolution, customer relations |
| Work Environment | Operations teams, service departments | Customer support centers, client-facing roles |
| Common Certifications | ITIL, Six Sigma, PMP (optional) | CSM, CRM certifications |
The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.
The most popular types of Service Operations jobs in Atlanta, GA are:
For Service Operations Manager jobs in Atlanta, GA, the most frequently searched job titles are:
The top searched job categories for Service Operations Manager jobs in Atlanta, GA are:
Cities near Atlanta, GA with the most Service Operations Manager job openings:
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Job Description:
As the Nighttime Operations Manager, you will supervise and direct a team of 15-30+ Valet Techs to deliver high-quality service standards. You will also oversee staffing, property maintenance, and customer support and ensure new properties are onboarded smoothly.
Please note that this job description is not exhaustive and is subject to change. The company may require employees to perform functions beyond those contained in this document. The company reserves the right to revise this job description at any time, which means that duties and responsibilities may change to meet the organization's ongoing needs. You are expected to comply with all company policies and perform other duties as assigned by your supervisor or management.
Your responsibilities will include:
Staffing and Property Maintenance:
- Review market hiring needs with the Operations Manager at least once a week.
- Lead staffing, supervise properties, fill open positions, and sweep properties.
- Partner with HR to ensure new porters complete required training and paperwork before beginning work.
- If properties are down, you are expected to help complete the service.
- Provide monthly OSHA Safety Training.
- Maintain open communication with management and employees
- Maintain accurate records and reports
Customer Support:
- Follow up on any issues and ensure properties receive reports of any issues and violations noted during service.
- Respond to all calls and emails involving complaints by properties or residents within 2 hours, using a "customer first" mentality and tone.
- Visit each assigned property and record the visit in SalesForce at least once a month.
- Must send reports to property managers daily
New Property Onboarding:
- Assist with the launching of a new property.
- Conduct nightly visits for a 2-week period to ensure that expectations are set and being met.
- Order, schedule, and coordinate with the daytime Operations Manager for trash cans, stickers, and magnet distribution for new property starts.
Company Property:
- Complete monthly warehouse inventory and purchase items as required, including bags, stickers, cans, magnets, and carts.
- Provide monthly inventory to the Operations Manager and ensure the trucks are stocked.
- Ensure that carts are properly maintained and repaired as needed.
- Any company vehicle will only be used for G&H work purposes.
-Other duties as assigned
Working Conditions:
-This job is essential to our operations and requires emotional control under stress. You will work both indoors and outdoors, with regular and
irregular hours.
Continual walking and standing, frequent heavy lifting and carrying, climbing, stooping, bending, kneeling and reaching, work outside and inside, exposure to extreme temperatures, dust, fumes and odors. Exposure to mechanical, electrical and chemical hazards, work around moving objects or vehicles.
Requirements
-A smartphone
- Must be available during the day to respond to customers and managers.
-Ability to lift and transport up to 50 lbs
-Must be willing to submit a background check
-Have and maintain a clean driving record
-Flexibility to adjust work schedule and/or be on call during irregular business hours
-High school diploma or GED equivalent
-Proficiency in MS Word, Outlook, Excel
-Customer service, and prior people management experience
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Environmental consulting services
51 - 200 Employees
Atlanta, GA, US
