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Service Operations Manager Jobs in Atlanta, GA (NOW HIRING)

Crunch Fitness

Operations Manager

Acworth, GA · On-site

Operations Manager- Acworth Club Here We GROW Again! Are you a potential Operations Manager and ... Service-minded * Sales experience preferred * Professional * Exceptional at Marketing * Be willing ...

CVS Health

Operations Manager

Mableton, GA · On-site

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

A1 Valet Trash

Operations Manager

Norcross, GA · On-site

As the Nighttime Operations Manager, you will supervise and direct a team of 15-30+ Valet Techs to deliver high-quality service standards. You will also oversee staffing, property maintenance, and ...

A1 Valet Trash LLC

Operations Manager

Atlanta, GA · On-site

As the Nighttime Operations Manager, you will supervise and direct a team of 15-30+ Valet Techs to deliver high-quality service standards. You will also oversee staffing, property maintenance, and ...

A1 Valet Trash, LLC

Operations Manager

Atlanta, GA

As the Nighttime Operations Manager, you will supervise and direct a team of 15-30+ Valet Techs to deliver high-quality service standards. You will also oversee staffing, property maintenance, and ...

CVS Health

Operations Manager

Roswell, GA · On-site

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Stars and Strikes

Operations Manager

Stone Mountain, GA · On-site

$43K - $45K/yr

Our Operations Manager needs to be a responsible individual who can lead and manage a team while ... Address service or customer issues of an operational nature Why join our team? * With our continued ...

Stars and Strikes

Operations Manager

Stone Mountain, GA · On-site

Our Operations Manager needs to be a responsible individual who can lead and manage a team while ... Address service or customer issues of an operational nature Why join our team? * With our continued ...

A1 Valet Trash LLC

Operations Manager

Atlanta, GA · On-site

As the Nighttime Operations Manager, you will supervise and direct a team of 15-30+ Valet Techs to deliver high-quality service standards. You will also oversee staffing, property maintenance, and ...

A1 Valet Trash LLC

Operations Manager

Norcross, GA · On-site

As the Nighttime Operations Manager, you will supervise and direct a team of 15-30+ Valet Techs to deliver high-quality service standards. You will also oversee staffing, property maintenance, and ...

A1 Valet Trash, LLC

Operations Manager

Atlanta, GA · On-site

As the Nighttime Operations Manager, you will supervise and direct a team of 15-30+ Valet Techs to deliver high-quality service standards. You will also oversee staffing, property maintenance, and ...

A1 Valet Trash

Operations Manager

Atlanta, GA · On-site

As the Nighttime Operations Manager, you will supervise and direct a team of 15-30+ Valet Techs to deliver high-quality service standards. You will also oversee staffing, property maintenance, and ...

Gururo

Operations Manager

Atlanta, GA · On-site +1

As the Operations Manager, you will be responsible for overseeing and optimizing various ... Evaluate vendor performance, negotiate contracts, and ensure timely delivery of goods and services.

A1 Valet Trash

Operations Manager

Atlanta, GA · On-site

Description As the Nighttime Operations Manager, you will supervise and direct a team of 15-30+ Valet Techs to deliver high-quality service standards. You will also oversee staffing, property ...

A1 Valet Trash

Operations Manager

Norcross, GA

Description As the Nighttime Operations Manager, you will supervise and direct a team of 15-30+ Valet Techs to deliver high-quality service standards. You will also oversee staffing, property ...

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Showing results 41-60

All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Atlanta, GA

Service Operations Manager information

See Atlanta, GA salary details

$30.8K

$68.1K

$113.5K

How much do service operations manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for service operations manager in Atlanta, GA is $68,147.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $82,800.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Is a Service Operations Manager a high paying job?

Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.

What are the most commonly searched types of Service Operations jobs in Atlanta, GA?

The most popular types of Service Operations jobs in Atlanta, GA are:

What are popular job titles related to Service Operations Manager jobs in Atlanta, GA?

For Service Operations Manager jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Service Operations Manager jobs in Atlanta, GA look for?

The top searched job categories for Service Operations Manager jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Service Operations Manager jobs?

Cities near Atlanta, GA with the most Service Operations Manager job openings:

Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Atlanta, GA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, 2% Contract, and 1% Nights. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $75,630 per year, or $36.4 per hour.

Sales & Field Operations Manager

Handyman Connection of Alpharetta, GA

Alpharetta, GA • On-site

$20/hr

Full-time

Re-posted 14 days ago

Key responsibilities

  • Execute weekly sales goals by closing jobs and securing collections.

  • Create detailed estimates, source materials, and manage vendor relationships to support projects.

  • Coordinate pre-flight logistics to ensure all materials are on-site before work begins.

Job description

About Us
Handyman Connection of Alpharetta is your trusted partner for home improvement needs, serving Alpharetta, Roswell, and the surrounding areas. We pride ourselves on delivering exceptional workmanship and superior customer service. We are seeking a motivated, resourceful individual to join our growing team as a Sales & Field Operations Manager.

Summary
The Sales & Field Operations Manager is the technical lead and primary revenue driver for Handyman Connection of Alpharetta. This role is designed for a "Technical Closer" who can architect complex home repair solutions, build deep trust with affluent homeowners, and manage the logistical "Pre-Flight" requirements (materials and scheduling) that keep our field operations profitable. You are the bridge between a customer's problem and a professional, warrantied solution.
Key Responsibilities
Sales & Revenue Architecture 
  • High-Velocity Sales: Execute weekly goal estimate, maintaining a 60%+ closing ratio to secure weekly job booking and collections goals.
  • Consultative Upselling: Identify bundling opportunities (e.g., adding a faucet replacement to a drywall patch) to maintain a goal-driven Average Job Value.
  • Objection Handling: Master the "Isolate the Objection" tactic to protect margins:
  • "I completely understand. This is a significant investment. Please help me understand... do you mean the project isn't worth it, or do you not have the budget?"
Technical Project Management & Oversight
  • Expert Estimating: Create professional, itemized scopes and estimates.
  • Margin Protection: Apply markup rules and always include a material contingency.
  • Craftsman Liaison: Act as the technical authority for our craftsmen, troubleshooting issues in Carpentry, Drywall, Minor Plumbing/Electrical, and Tile.
Strategic Material Procurement
  • Proactive Sourcing: Source and procure materials required for projects, ensuring quality and cost-efficiency.
  • Vendor Management: Maintain and negotiate relationships with local suppliers to ensure Handyman Connection receives competitive pricing and priority availability.
  • Inventory Control: Monitor supply levels for common "truck stock" items to support ongoing projects.
Operational Command & Data Integrity
  • Customer Service & Operations Coordinator (CSOC) Partnership: Collaborate with the Customer Service & Operations Coordinator to ensure lead data is sanitized and synced across ClientTether, Dispatch, and Helcim.
  • Pre-Flight Logistics: Conduct "Material Verification" to ensure all finish materials (faucets, lighting, etc.) are on-site before a pro arrives.
Benefits:
  • Compensation based upon relevant experience with upside potential/variable pay component
  • Backing from an office team on scheduling, customer service, and jobs
  • Use of a mobile app for booking & communication
  • Exclusive apparel and marketing signs
Work with a company that has their customers saying, "We had the opportunity to work with a real and valued professional. He had a great attitude and a real skill-set, which he brought with him every day. He was careful and respectful of our home and our safety. Thanks Handyman Connection for a job well done."  
Let's connect! Contact us to schedule an appointment with Handyman Connection in Alpharetta. 

Flexible work from home options available.