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Service Operations Manager Jobs in Atlanta, GA (NOW HIRING)

Operations Manager

Kennesaw, GA ยท On-site

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

New

Operations Manager

Acworth, GA ยท On-site

$31K - $41K/yr

๏ปฟ Operations Manager- Acworth Club Here We GROW Again! Are you a potential Operations Manager ... Service-minded * Sales experience preferred * Professional * Exceptional at Marketing * Be willing ...

Operations Manager

Acworth, GA ยท On-site

$31K - $41K/yr

Operations Manager- Acworth Club Here We GROW Again! Are you a potential Operations Manager and ... Service-minded * Sales experience preferred * Professional * Exceptional at Marketing * Be willing ...

Operations Manager

Villa Rica, GA ยท On-site

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Operations Manager

Villa Rica, GA ยท On-site

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Operations Manager

Chamblee, GA ยท On-site

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

As the Nighttime Operations Manager, you will supervise and direct a team of 15-30+ Valet Techs to deliver high-quality service standards. You will also oversee staffing, property maintenance, and ...

As the Nighttime Operations Manager, you will supervise and direct a team of 15-30+ Valet Techs to deliver high-quality service standards. You will also oversee staffing, property maintenance, and ...

As the Nighttime Operations Manager, you will supervise and direct a team of 15-30+ Valet Techs to deliver high-quality service standards. You will also oversee staffing, property maintenance, and ...

As the Nighttime Operations Manager, you will supervise and direct a team of 15-30+ Valet Techs to deliver high-quality service standards. You will also oversee staffing, property maintenance, and ...

Operations Manager

Stone Mountain, GA ยท On-site

$43K - $45K/yr

Our Operations Manager needs to be a responsible individual who can lead and manage a team while ... Address service or customer issues of an operational nature Why join our team? * With our continued ...

Our Operations Manager needs to be a responsible individual who can lead and manage a team while ... Address service or customer issues of an operational nature Why join our team? * With our continued ...

As the Operations Manager, you will be responsible for overseeing and optimizing various ... Evaluate vendor performance, negotiate contracts, and ensure timely delivery of goods and services.

Description As the Nighttime Operations Manager, you will supervise and direct a team of 15-30+ Valet Techs to deliver high-quality service standards. You will also oversee staffing, property ...

Showing results 21-40

Service Operations Manager information

See Atlanta, GA salary details

$34.1K

$75.6K

$126K

How much do service operations manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for service operations manager in Atlanta, GA is $75,629.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,700.00 and $91,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What are the most commonly searched types of Service Operations jobs in Atlanta, GA?

The most popular types of Service Operations jobs in Atlanta, GA are:

What are popular job titles related to Service Operations Manager jobs in Atlanta, GA?

For Service Operations Manager jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Service Operations Manager jobs in Atlanta, GA look for?

The top searched job categories for Service Operations Manager jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Service Operations Manager jobs?

Cities near Atlanta, GA with the most Service Operations Manager job openings:

Infographic showing various Service Operations Manager job openings in Atlanta, GA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $75,629 per year, or $36.4 per hour.

General Manager - Food and Facilities and Operations

Virgo and Aries Llc

Atlanta, GA โ€ข On-site

Full-time

Medical, Retirement, PTO

This job post hasย expired 1 day ago.ย Applications are no longer accepted.


Job description


    Visa Sponsorship:Not Available

Martin,TN 38238 Relocation Assistance: Limited (Case By Case Determination)
Role Overview
Weare seeking an experiencedGeneral Managerto lead a high-volume, multi-unit dining operation. This roleoversees residential dining, retail, and catering services with fulloperational and financial accountability. The General Manager servesas the senior on-site leader and ensures strong performance,compliance, and customer satisfaction.
Position Summary
TheGeneral Manager will:
  • Directall contract management service operations
  • Leadand develop management and administrative teams
  • Overseecash control, payroll, staffing, and special functions
  • Maintainstrong client and customer relationships
  • Driveoperational growth and strategic initiatives
  • Ensurecompliance with food safety, sanitation, and workplace safety standards
Key Duties
  • ContractServices Leadership
  • Team Management
  • Client& Customer Satisfaction
  • Financial Management
  • Operational Growth
WhatYou'll Do
  • Leadmulti-outlet dining operations
  • Serveas primary contact for strategic decisions
  • Overseeresidential, retail, and catering units
  • Ensureregulatory, labor, and safety compliance
  • Developand mentor staff
  • Implementcost-effective operational improvements
  • Usedata to manage budgets and optimize performance

Requirements
WhatYou Bring
  • Foodservice management experience in multi-unit or campus environments
  • Strongfinancial and P&L management skills
  • Provenleadership and hospitality background
  • Abilityto manage multiple priorities in a fast-paced setting
  • Excellentcommunication and customer service skills
  • Knowledgeof food safety, sanitation, and workplace safety standards
Minimum Qualifications
  • Bachelor'sDegree or equivalent experience
  • 5+years of management experience
  • 5+years of functional experience in food service operations
Must-Have Requirements
  • PriorGeneral Manager or Operations Manager experience as senioron-site leader
  • 5+years managing food service accounts with $3M+ annual revenue
  • Experienceoverseeing residential, retail, and/or catering operations
  • High-volumeoperations experience
  • Directsupervision of managers for 5+ years
  • Demonstratedcompliance with food safety, sanitation, and safety standards

Benefits
Health Insurance Package, 401K, PTO