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Service Operations Manager Jobs in Atlanta, GA (NOW HIRING)

Crunch Fitness

Operations Manager

Acworth, GA ยท On-site

$31K - $41K/yr

Operations Manager- Acworth Club Here We GROW Again! Are you a potential Operations Manager and ... Service-minded * Sales experience preferred * Professional * Exceptional at Marketing * Be willing ...

Crunch Fitness - CR Holdings

Operations Manager

Acworth, GA ยท On-site

$31K - $41K/yr

๏ปฟ Operations Manager- Acworth Club Here We GROW Again! Are you a potential Operations Manager ... Service-minded * Sales experience preferred * Professional * Exceptional at Marketing * Be willing ...

CVS Health

Operations Manager

Villa Rica, GA

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Villa Rica, GA ยท On-site

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Stars and Strikes

Operations Manager

Stone Mountain, GA ยท On-site

$43K - $45K/yr

Our Operations Manager needs to be a responsible individual who can lead and manage a team while ... Address service or customer issues of an operational nature Why join our team? * With our continued ...

A1 Valet Trash

Operations Manager

Atlanta, GA ยท On-site

As the Nighttime Operations Manager, you will supervise and direct a team of 15-30+ Valet Techs to deliver high-quality service standards. You will also oversee staffing, property maintenance, and ...

A1 Valet Trash LLC

Operations Manager

Atlanta, GA ยท On-site

As the Nighttime Operations Manager, you will supervise and direct a team of 15-30+ Valet Techs to deliver high-quality service standards. You will also oversee staffing, property maintenance, and ...

A1 Valet Trash

Operations Manager

Norcross, GA ยท On-site

As the Nighttime Operations Manager, you will supervise and direct a team of 15-30+ Valet Techs to deliver high-quality service standards. You will also oversee staffing, property maintenance, and ...

A1 Valet Trash LLC

Operations Manager

Norcross, GA ยท On-site

As the Nighttime Operations Manager, you will supervise and direct a team of 15-30+ Valet Techs to deliver high-quality service standards. You will also oversee staffing, property maintenance, and ...

Stars and Strikes

Operations Manager

Stone Mountain, GA ยท On-site

Our Operations Manager needs to be a responsible individual who can lead and manage a team while ... Address service or customer issues of an operational nature Why join our team? * With our continued ...

Gururo

Operations Manager

Atlanta, GA ยท On-site +1

As the Operations Manager, you will be responsible for overseeing and optimizing various ... Evaluate vendor performance, negotiate contracts, and ensure timely delivery of goods and services.

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Showing results 21-40

All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Atlanta, GA

Service Operations Manager information

See Atlanta, GA salary details

$30.8K

$68.1K

$113.5K

How much do service operations manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for service operations manager in Atlanta, GA is $68,147.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $82,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Service Operations Manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What is a Service Operations Manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are some common challenges faced by Service Operations Managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

How much is an operations manager paid?

The average salary for a Service Operations Manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Compensation may also include bonuses, benefits, and opportunities for advancement, with higher salaries often associated with larger organizations or specialized sectors.

What are the 5 P's of operations management?

The 5 P's of operations management are Product, Process, People, Plant, and Planning. These elements help managers optimize production efficiency, quality, and resource allocation in service and manufacturing environments. Understanding these components is essential for a Service Operations Manager to ensure smooth operations and customer satisfaction.

What does a service operations manager do?

A service operations manager oversees the delivery of services within an organization, ensuring efficiency, quality, and customer satisfaction. They coordinate teams, manage processes, analyze performance metrics, and implement improvements, often using tools like service management software. Strong leadership, communication skills, and industry knowledge are essential for success in this role.

What should an operations manager be paid?

The salary for a Service Operations Manager typically ranges from $60,000 to $120,000 annually, depending on experience, industry, and location. Factors such as certifications, team size, and company size can influence compensation levels.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What are the most commonly searched types of Service Operations jobs in Atlanta, GA? The most popular types of Service Operations jobs in Atlanta, GA are:
What are popular job titles related to Service Operations Manager jobs in Atlanta, GA? For Service Operations Manager jobs in Atlanta, GA, the most frequently searched job titles are:
What job categories do people searching Service Operations Manager jobs in Atlanta, GA look for? The top searched job categories for Service Operations Manager jobs in Atlanta, GA are:
What cities near Atlanta, GA are hiring for Service Operations Manager jobs? Cities near Atlanta, GA with the most Service Operations Manager job openings:
Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Atlanta, GA as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $68,147 per year, or $32.8 per hour.
Operations Manager - Waste Hauling

Operations Manager - Waste Hauling

Arrow Waste

Mableton, GA โ€ข On-site

Other

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Job description

Operations Manager โ€“ Waste Hauling

Company: Arrow Waste

Location: Mableton, GA (on-site)

Reports to: General Manager

Role Summary

Weโ€™re hiring an Operations Manager to lead day-to-day hauling operations for a growing waste company in Mableton, GA. This leader will drive safety, service reliability, and Continuous Improvementโ€”while partnering with sales and customer service to deliver best-in-class customer outcomes. This is a hands-on leadership role for someone who can bring structure, accountability, and continuous improvement to a fast-paced hauling environment.

Key Responsibilities

Operational Leadership

  • Own daily hauling operations: route execution, dispatch performance, on-time service, missed pick-up reduction, and recovery plans
  • Lead and develop frontline supervisors, dispatch, and drivers; set clear expectations and performance standards
  • Drive operational rhythm: daily huddles, route audits, ride-alongs, site walk-throughs, and KPI reviews

Safety & Compliance

  • Enforce all safety policies and DOT requirements; lead safety meetings, incident investigations, and corrective actions
  • Promote a strong safety culture focused on proactive risk reduction and accountability
  • Ensure compliance with local/state/federal regulations (DOT, OSHA, FMCSA, etc.)

Fleet & Maintenance Coordination

  • Partner with maintenance to maximize fleet uptime and reduce breakdowns
  • Coordinate PM schedules, out-of-service tracking, and rapid response to equipment issues
  • Support yard organization, container flow, and asset utilization (roll-off, front-load, rear-load, carts)

Customer Service & Service Recovery

  • Collaborate with customer service and sales to resolve escalations and protect retention
  • Own service recovery for missed/late pickups and recurring issues; identify root cause and prevent repeats
  • Support onboarding and execution of new accounts and route starts

Cost Control & Performance Management

  • Manage labor and overtime efficiently while meeting service requirements
  • Improve route productivity and disposal/logistics efficiency
  • Track and report key KPIs (missed stops, downtime, overtime, safety incidents, service levels, cost per route)

Qualifications

  • CDL required (Class A or B acceptable based on fleet/operation); ability to operate equipment as needed for coverage, training, ride-alongs, and service recovery
  • 2+ years of operations leadership experience in waste hauling, logistics, transportation, or field-based service operations (waste industry strongly preferred)
  • Proven experience leading teams of drivers/dispatch/frontline supervisors in a high-volume environment
  • Strong working knowledge of DOT compliance, safety programs, and incident investigation
  • Ability to manage competing priorities, make fast decisions, and hold teams accountable
  • Comfortable with KPIs, performance dashboards, route productivity metrics, and continuous improvement
  • Strong communication skills across field teams, leadership, customers, and internal partners
  • Proficiency with routing/dispatch systems and basic operational reporting tools

Compensation & Benefits

  • Competitive base salary + performance bonus
  • Health/dental/vision, PTO, 401(k)
  • Strong growth path in a performance-driven, expanding organization


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