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Service Operations Manager Jobs in Canton, GA (NOW HIRING)

Burlington

Operations Service Manager

Atlanta, GA

$23.50 - $35.50/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

Burlington

Operations Service Manager

Alpharetta, GA

$21 - $29/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations ...

Crunch Fitness

Operations Manager

Acworth, GA · On-site

$31K - $41K/yr

Operations Manager- Acworth Club Here We GROW Again! Are you a potential Operations Manager and ... Service-minded * Sales experience preferred * Professional * Exceptional at Marketing * Be willing ...

Pivot Parking

Operations Manager

Atlanta, GA · Hybrid

Operations Management: • Oversee day-to-day operations across one or more parking assets, ensuring consistency, efficiency, and high service standards. • Implement and maintain operational ...

PULSE HOSPITALITY LLC

Operations Manager

Kennesaw, GA · On-site

Operations Manager (Hospitality) Job Summary The Operations Manager is responsible for overseeing ... Ensure consistent service standards aligned with brand and company expectations * Monitor occupancy ...

PULSE HOSPITALITY LLC

Operations Manager

Kennesaw, GA · On-site

Operations Manager (Hospitality) Job Summary The Operations Manager is responsible for overseeing ... Ensure consistent service standards aligned with brand and company expectations * Monitor occupancy ...

Infosys Limited Digital

Operations Manager

Atlanta, GA · On-site

Operations Manager Location: Atlanta, GA Job Type: Hybrid In-Office: Tue - Thu About the Role We ... Services subsidiary of Infosys BPO Limited. ( Infosys McCamish was started in 1985 as a virtual ...

Crabapple Careers!

Operations Manager

Alpharetta, GA · On-site

Operations Manager Full-Time | Metro Atlanta, GA Crabapple LandscapExperts is one of Atlanta's top ... Ensure service quality across your book of business meets Crabapple's standards * Plan property ...

Crunch Fitness

Operations Manager

Marietta, GA · On-site

$31K - $41K/yr

Operations Manager- West Cobb Club Here We GROW Again! Are you ready to step into a leadership role ... Sales-minded, customer-service driven, and results-oriented * Someone who embraces member retention ...

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All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Canton, GA

Service Operations Manager information

See Canton, GA salary details

$33.5K

$74.3K

$123.7K

How much do service operations manager jobs pay per year?

As of Jul 25, 2026, the average yearly pay for service operations manager in Canton, GA is $74,256.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,700.00 and $90,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Service Operations Manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What is a Service Operations Manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are some common challenges faced by Service Operations Managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

How much is an operations manager paid?

The average salary for a Service Operations Manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Compensation may also include bonuses, benefits, and opportunities for advancement, with higher salaries often associated with larger organizations or specialized sectors.

What are the 5 P's of operations management?

The 5 P's of operations management are Product, Process, People, Plant, and Planning. These elements help managers optimize production efficiency, quality, and resource allocation in service and manufacturing environments. Understanding these components is essential for a Service Operations Manager to ensure smooth operations and customer satisfaction.

What does a service operations manager do?

A service operations manager oversees the delivery of services within an organization, ensuring efficiency, quality, and customer satisfaction. They coordinate teams, manage processes, analyze performance metrics, and implement improvements, often using tools like service management software. Strong leadership, communication skills, and industry knowledge are essential for success in this role.

What should an operations manager be paid?

The salary for a Service Operations Manager typically ranges from $60,000 to $120,000 annually, depending on experience, industry, and location. Factors such as certifications, team size, and company size can influence compensation levels.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What job categories do people searching Service Operations Manager jobs in Canton, GA look for? The top searched job categories for Service Operations Manager jobs in Canton, GA are:
What cities near Canton, GA are hiring for Service Operations Manager jobs? Cities near Canton, GA with the most Service Operations Manager job openings:
Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Canton, GA as of July 2026, with employment types broken down into 81% Full Time, 18% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $74,256 per year, or $35.7 per hour.
3D Printing Services Operations Manager

3D Printing Services Operations Manager

HP Development Company, L.P.

Alpharetta, GA • On-site

$93K - $143K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 9 days ago

Job description

3D Printing Services Operations Manager
Description -
The 3D Printing Services Operations Manager is responsible for leading the operational execution of services across the region, ensuring customers receive a world-class service experience throughout the lifecycle of HP's 3D printing solutions. This role drives operational excellence by overseeing service operations programs, onboarding, technical training, partner service readiness, and cost optimization initiatives while leading a team of functional experts.
The role manages a team consisting of Operations Program Managers, a Training Manager, Onboarding Lead, and a Cost Reduction Lead, working cross-functionally with Sales, Sales Ops, Customer Success, Engineering, Product, Supply Chain, and Service Delivery teams to ensure successful customer deployments and continuous operational improvement.
Key Responsibilities
Service Operations Leadership
  • Lead and develop a team of Operations Program Managers responsible for regional service operations.
  • Oversee the planning and execution of customer installations, system ramp-ups, upgrades, relocations, and recertifications.
  • Ensure operational readiness and coordination across internal teams, partners, and customers to deliver projects on time and with high customer satisfaction.
  • Define and monitor operational KPIs to drive service excellence and continuous improvement.
  • Identify operational risks and implement mitigation plans to ensure business continuity.

Training & Service Readiness
  • Continuously improve training content, delivery methods, and certification processes to support new product introductions and operational excellence.

  • Own the end-to-end service training strategy and execution.
  • Lead the development and delivery of training programs for:
    • Customer operators
    • HP Field Service Engineers
    • HP Remote Support Engineers
    • Partner Field Service Engineers
  • Manage technical certification programs and ensure engineers maintain required certification levels.

Partner Service Management
  • Own the operational relationship with regional service partners.
  • Ensure partners meet service readiness, training, certification, and performance requirements.
  • Monitor partner operational KPIs, service quality, and customer satisfaction.
  • Drive continuous improvements in partner service delivery through governance, performance reviews, and corrective action plans.
  • Support partner onboarding and expansion activities from a service operations perspective.

Cost Reduction & Operational Efficiency
  • Lead regional service cost reduction initiatives while maintaining customer experience and service quality.
  • Identify opportunities to optimize labor, logistics, spare parts utilization, travel, and service processes.
  • Partner with Finance and Global Operations to track savings initiatives and measure impact.
  • Promote Lean methodologies and operational best practices across the organization.

People Leadership
  • Lead, coach, and develop a high-performing team including:
    • Operations Program Managers
    • Training Manager
    • Cost Reduction Lead
  • Foster a culture of accountability, collaboration, innovation, and continuous improvement.
  • Establish clear objectives, performance metrics, and career development plans.

Qualifications Required
  • Bachelor's degree in Engineering, Operations Management, Business, or a related technical field.
  • 8+ years of experience in service operations, technical services, manufacturing, industrial equipment, or related industries.
  • Experience managing complex customer deployments and service organizations.
  • Experience working with channel partners or service partners.
  • Strong project and program management skills.
  • Excellent communication and stakeholder management skills.
  • Proven ability to lead operational transformation and continuous improvement initiatives.

Preferred
  • Experience in industrial 3D printing, additive manufacturing, or capital equipment.
  • Knowledge of Lean, Six Sigma, or operational excellence methodologies.
  • PMP, Lean Six Sigma, or similar certifications.
  • Experience with global service organizations and technical training programs.

The pay range for this role is $93,400 to $143,800 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.
Benefits:
HP offers a comprehensive benefits package for this position, including:
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Long term/short term disability insurance
  • Employee assistance program
  • Flexible spending account
  • Life insurance
  • Generous time off policies, including;
  • 4-12 weeks fully paid parental leave based on tenure
  • 11 paid holidays
  • Additional flexible paid vacation and sick leave (US benefits overview)

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Job -
Services
Schedule -
Full time
Shift -
No shift premium (United States of America)
Travel -
Relocation -
Equal Opportunity Employer (EEO) -
HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).
Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.
For more information, review HP's EEO Policy or read about your rights as an applicant under the law here: "Know Your Rights: Workplace Discrimination is Illegal"

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