Service Operations Manager Jobs in Puerto Rico (NOW HIRING)

Location: Puerto Rico, PR - 180; Rexco Industrial Park, 200 Calle A STE 400, Guaynabo, Puerto Rico - 00968

Pay: $19 - $21 / hour and up to $2,500 through our performance bonuses

Work Hours: Monday - Friday 7:30AM - 4:30PM

You want Benefits? You've got it! Our generous benefits package includes:

• Medical, Dental, Vision, and Prescription Drug coverage with Flexible Spending Accounts and Wellness Programs

• 15 days of paid time off (PTO) & 8 Paid Holidays (NOTE: PTO increases with tenure!)

• 100% employer paid Life Insurance and Long-Term Disability Insurance

• Paid Parental Leave

• Fully Funded Tuition Education Programs

• Bonus Programs that include Employee Recognition and Referrals, Summer Madness, and Annual Performance

• Employee Stock Purchase Plan

• Employee Discounts and much more!

What to Expect?

The Operations Supervisor directs and coordinates activities involved with procuring products for sales and distribution by performing the following duties.

On a daily basis our Operations Supervisor:

• Reviews open sales orders, open purchase orders, open vendor claims, and open transfers.

• Confers with regional buyers and/or vendors to obtain product or service information such as price, availability, and delivery schedule.

• Oversees inventory, controls stock outs and reduces excessive inventory.

• Performs administrative activities associated with the effective management of warehouse operations and the prevention of inventory shrink, including performing cycle counts, managing freight bills/expenses, accounts payable discrepancies.

• Trains and ensures all assigned employees are aware of and comply with company, government, and customer policies, procedures, and regulations.

• Ensures that merchandise is received and stored in an efficient and economical manner; and maintains required records in conformance with company policy.

• Supervises the proper routing, loading and preparing orders for shipment and delivery in accordance with customer instructions.

• Reviews and maintains required documents for safety, security and quality processes.

• Oversees the branch's safety programs and directs safety activities in the branch.

• Discusses defective or unacceptable goods/services with inspection/quality control personnel, vendors, or others to determine source of trouble and takes corrective action.

• Reviews and analyzes reports and communicates results to management; collaborates with management to develop new policies, procedures and methods that improve operational efficiency.

• Operates within budget and meets delivery times.

• Works to support sales staff to meet sales objectives.

• Proficiently uses technologies including distribution and office software such as Prelude.

• Follows company policies and procedures.

• Other non-essential job duties may be assigned.

What You Will Need:

• High school diploma or GED, or one year experience in similar position, or equivalent combination of education and experience.

• 1-3 years of operations experience in industrial distribution or warehouse environment preferred.

• Operations responsibility for $5-10 Million wholesale warehouse type facility.

• Experiencesupervising a team.

• Computer skills including MS Office and Inventory Management software.

• Strong communication skills, both written and verbal.

• Knowledge of industrial product lines such as pool and spa equipment, chemicals, construction materials, plumbing supplies, electrical supplies, HVAC supplies, auto parts, irrigation supplies, or similar industrial tangible goods helpful.

• Must be 18 years of age or older to apply.

Looking to work for the best in the industry?
Look no further than POOLCORP, the world's leading distributor of outdoor living products. With over 445 Sales Centers in 12 countries and a team with more than 6,000 dedicated employees, we are committed to meeting the needs of our customers with pride and professionalism. Our network includes SCP Distributors, SCP Distributors International, Superior Pool Products, National Pool Trends, Pinch A Penny, and Horizon Distributors.

Why join POOLCORP?
We offer a wealth of opportunities for career growth and advancement, with comprehensive training programs to support your success. As a company, we value integrity, trust, diversity, and innovation, and we strive to foster a family-oriented, hometown culture that is supported by our strong, stable, and growing business. Join us today and experience the best of both worlds!

So, end your job search here - at POOLCORP - Where Outdoor Living Comes to Life!

Bilingual, Military, Military Spouses and Veteran applicants are strongly encouraged to apply! We understand the uniqueness of hiring military personnel and veterans and will support him/her in the time of duty or with the transition into new civilian professions.

All offers to external candidates for employment are contingent upon the successful completion of pre-employment drug testing and background verifications before employment is finalized. This position is considered "safety-sensitive" and includes tasks or duties which could affect the safety and health of the employee performing the tasks or others.

POOLCORP, including all its subsidiaries, is a drug-free company and Equal Opportunity Employer - By Choice. The Company understands, respects, and values diversity - unique styles, experiences, identities, ideas, and opinions - while striving to be inclusive of all people. This commitment is critical to our success as a global company as we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Hiring and promotional decisions are based solely on the qualifications required for the job to be filled.

#SFL1