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Field Service Manager Jobs in Puerto Rico (NOW HIRING)

Texas Roadhouse

PR · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Service Manager, you would oversee all Front of House operations, make sure Legendary Food and Legendary Service is delivered to our guests, and manage all Front of House employees on a daily ...

Advance Auto Parts

PR Service Manager

Carolina, PR

Advise Team members, technicians, and customers on tires, parts, and service programs. Effectively communicates with all store Team members, managers, and customers. Key holder and responsible for ...

Advance Auto Parts

PR Service Manager

Dorado, PR

Advise Team members, technicians, and customers on tires, parts, and service programs. Effectively communicates with all store Team members, managers, and customers. Key holder and responsible for ...

Advance Auto Parts, Inc.

PR · On-site

... Manager feedback. • Train and coach service selling associates on Gas 3, process Vehicle Inspections, and general operation of store systems. • Partners as appropriate to recruit and interview ...

Advance Auto Parts

PR Service Manager

Dorado, PR

Advise Team members, technicians, and customers on tires, parts, and service programs. Effectively communicates with all store Team members, managers, and customers. Key holder and responsible for ...

Advance Auto Parts

PR Service Manager

Carolina, PR

Advise Team members, technicians, and customers on tires, parts, and service programs. Effectively communicates with all store Team members, managers, and customers. Key holder and responsible for ...

Tradewind Aviation LLC

PR · On-site

  • Medical

  • Retirement

  • PTO

Be an expert in customer service * Efficiently coordinate and monitor all aspects of the operation ... degree in a field related to business and/or management * 2 + years' work experience in a ...

Rio Mar Hospitality Management

PR · On-site

Bachelor's degree in Hospitality Management or related field preferred, or equivalent experience. FUNDAMENTAL REQUIREMENTS * Oversee all guest service functions, including front desk, concierge, bell ...

SOLX HOLDINGS LLC

PR · On-site

Manage procurement, expediting, and logistics of long-lead equipment and materials -- including ... and OEM field service. * Maintain complete project records: contracts, RFIs, submittals ...

Validation & Engineering Group, Inc

PR · On-site

Laboratory, Compliance, Computer, Engineering, Project Management, Validation, and other services ... The Field Coordinator supports day-to-day construction activities within an active GMP biotech ...

Validation & Engineering Group, Inc

PR · On-site

Laboratory, Compliance, Computer, Engineering, Project Management, Validation, and other services ... The Field Coordinator supports day-to-day construction activities within an active GMP biotech ...

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Field Service Manager information

What is a field service manager?

Field Service Managers are professionals responsible for overseeing and coordinating field service operations, such as installation, maintenance, or repair services typically performed at customer locations. They manage teams of field technicians, ensure service quality, handle customer inquiries, and optimize schedules and resources to meet client needs. Their role often includes training staff, monitoring performance metrics, and implementing safety and compliance standards. Field Service Managers play a vital role in ensuring customer satisfaction and operational efficiency for organizations that provide on-site services.

What are the key skills and qualifications needed to thrive as a field service manager?

To thrive as a Field Service Manager, you need strong leadership abilities, technical expertise in your industry, and experience in service operations, often supported by a bachelor's degree in business, engineering, or a related field. Familiarity with field service management software, CRM systems, and scheduling tools is essential, and certifications like Certified Service Manager (CSM) can be advantageous. Exceptional problem-solving, communication, and customer relationship skills help you lead teams and ensure client satisfaction. These skills ensure efficient service delivery, high team performance, and strong customer retention in a dynamic work environment.

How does a field service manager typically coordinate with technicians and clients to ensure timely service delivery?

A Field Service Manager is responsible for overseeing service technicians, scheduling field operations, and maintaining strong communication with clients. They regularly coordinate daily assignments, monitor progress through service management software, and address any issues that arise in the field. Successful managers also facilitate feedback between technicians and clients to resolve concerns quickly and ensure customer satisfaction. This often involves balancing resource allocation, handling urgent requests, and implementing process improvements to optimize service delivery.

What is the difference between Field Service Manager vs Service Technician?

AspectField Service ManagerService Technician
CredentialsTypically requires management experience, technical knowledge, and certifications like HVAC or electrical licensesRequires technical certifications, such as HVAC, electrical, or plumbing licenses
Work EnvironmentSupervises teams, plans service schedules, and manages client relationshipsPerforms on-site repairs, installations, and maintenance tasks
Employer & Industry UsageUsed in industries like HVAC, telecommunications, and industrial equipmentCommon in similar industries for hands-on technical work

The main difference is that a Field Service Manager oversees teams and operations, while a Service Technician focuses on performing technical service tasks. Both roles require technical certifications, but the manager role emphasizes leadership and coordination.

How much do field service managers make in the US?

Field service managers in the US typically earn a median annual salary of around $70,000 to $90,000, with experienced managers and those in specialized industries earning higher. Compensation can vary based on location, industry, company size, and level of experience, and often includes benefits such as bonuses and overtime pay.

What are the most commonly searched types of Field Service jobs in Puerto Rico?

The most popular types of Field Service jobs in Puerto Rico are:

What are popular job titles related to Field Service Manager jobs in Puerto Rico?

For Field Service Manager jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Field Service Manager jobs in Puerto Rico look for?

The top searched job categories for Field Service Manager jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Field Service Manager jobs?

Cities in Puerto Rico with the most Field Service Manager job openings:

Field Service Manager jobs near you

Service Manager

Texas Roadhouse

PR • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 17 days ago

Texas Roadhouse rating

5.9

Company rating: 5.9 out of 10

Based on 1,099 frontline employees who took The Breakroom Quiz

45th of 88 rated restaurants

Job description

Love your job at Texas Roadhouse! Join our family and take pride in your work! Texas Roadhouse is looking for a legendary Service Manager. As a Service Manager, you would oversee all Front of House operations, make sure Legendary Food and Legendary Service is delivered to our guests, and manage all Front of House employees on a daily basis. If you have a passion for people and providing a legendary guest experience, apply to be a Service Manager at Texas Roadhouse today!
 
As a Service Manager, your responsibilities would include:
  • Driving sales, steps of service, and guest satisfaction
  • In conjunction with all Management, enforcing compliance with all employment policies and overseeing cleanliness of restaurant and safety of guests at all times
  • Providing or directing all Front of House training
  • Managing performance of Front of House employees, including conducting performance evaluations, coaching, and discipline
  • Managing liquor orders and controlling liquor costs
  • Enforcing applicable liquor laws and Responsible Alcohol Service guidelines.
  • Assisting with the development of all Key Hourly employees, Assistant Managers, and Hourly employees by providing daily feedback on performance during one-on-ones
  • Reviewing applications, interviewing, and hiring or recommending the hiring of Front of House employees.
  • Directing work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant
  • Creating a fun, safe environment by following our core values and operational goals, and implementing contests, theme nights, and creating incentives for the staff.
  • Understanding, managing, and practicing safe food handling procedures
POSITION QUALIFICATIONS
Competency Statement(s)

  • Accountability - Ability to accept responsibility and account for his/her actions
  • Communication, Oral - Ability to communicate effectively with others using the spoken word
  • Communication, Written - Ability to communicate in writing clearly and concisely
  • Ethical - Ability to demonstrate, conduct, and conform to a set of values and accepted standards
  • Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace
  • Time Management - Ability to utilize the available time to organize and complete work within given deadlines
  • Working Under Pressure - Ability to complete assigned tasks under stressful situations 

Education: High School Graduate or General Education Degree (GED)
 
Experience:  2 years or more as a SM or Assistant SM in a full-service restaurant concept.
 
Computer Skills:  Word, Excel
 
Other Skills:
  • The ability to multi-task 
  • Outgoing and personable a plus
  • Good organizational skills
  • Effective communicator
  • Interpersonal and Supervisory skills
Benefits:
  • Medical plan that includes Dental and Vision Insurance
  • Paid Vacation
  • 100% Paid Maternity Leave
  • Short-Term and Long-Term Disability
  • Paid Sick Days
  • 401(k) Retirement Plan
  • Many opportunities to support your community
  • Annual holiday bonus 

What Texas Roadhouse employees say

Pay

Benefits

Hours and flexibility

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