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Field Service Manager Jobs in Puerto Rico (NOW HIRING)

$73K - $79K/yr

Manage inventory, submit expense reports, and report product performance concerns in compliance ... field sales and service positions that call on hospitals and/or health care centers, require ...

... field service operations. Utilizes computer-aided design equipment and/or graphic tools, such as ... Formulates, delivers and/or manages projects assigned and works with other stakeholders to achieve ...

... field service operations. Utilizes computer-aided design equipment and/or graphic tools, such as ... Formulates, delivers and/or manages projects assigned and works with other stakeholders to achieve ...

PR · On-site

$95K - $115K/yr

We perform resiliency services, including vegetation management and utility line clearing for the ... Whether in management, field operations, or behind the scenes, every team member plays a vital role ...

Field Services DIVISION: CRM Cardiac Rhythm Management LOCATION: Puerto Rico > Arecibo : Santana Industrial Park Interior Lot A, Road #2, Km 67.5 ADDITIONAL LOCATIONS: WORK SHIFT: 2Nd Shift (United ...

New

PR · On-site

It's mission is to add value by delivering quality services & solutions on time all the time by ... Support and oversee field execution of the equipment installation work package; lead the vendor ...

PR · On-site

It's mission is to add value by delivering quality services & solutions on time all the time by ... Lead the field construction organization: WPO Leads, Construction Managers, Construction Quality ...

As a Sales & Service Agent you will manage customer service experience and claims to resolve ... One to two years of experience in Customer Service, Sales, preferable in Telecommunications field.

PR · On-site

It's mission is to add value by delivering quality services & solutions on time all the time by ... Chair the design-construction interface meetings; ensure RFIs, field changes, and vendor-data ...

PR · On-site

$55K - $65K/yr

Five (5) or more years of experience managing operations in grounds maintenance, landscaping, construction, facility services, or a related field. * At least three (3) years of experience supervising ...

Showing results 41-60

Field Service Manager information

What is a field service manager?

Field Service Managers are professionals responsible for overseeing and coordinating field service operations, such as installation, maintenance, or repair services typically performed at customer locations. They manage teams of field technicians, ensure service quality, handle customer inquiries, and optimize schedules and resources to meet client needs. Their role often includes training staff, monitoring performance metrics, and implementing safety and compliance standards. Field Service Managers play a vital role in ensuring customer satisfaction and operational efficiency for organizations that provide on-site services.

What are the key skills and qualifications needed to thrive as a field service manager?

To thrive as a Field Service Manager, you need strong leadership abilities, technical expertise in your industry, and experience in service operations, often supported by a bachelor's degree in business, engineering, or a related field. Familiarity with field service management software, CRM systems, and scheduling tools is essential, and certifications like Certified Service Manager (CSM) can be advantageous. Exceptional problem-solving, communication, and customer relationship skills help you lead teams and ensure client satisfaction. These skills ensure efficient service delivery, high team performance, and strong customer retention in a dynamic work environment.

How does a field service manager typically coordinate with technicians and clients to ensure timely service delivery?

A Field Service Manager is responsible for overseeing service technicians, scheduling field operations, and maintaining strong communication with clients. They regularly coordinate daily assignments, monitor progress through service management software, and address any issues that arise in the field. Successful managers also facilitate feedback between technicians and clients to resolve concerns quickly and ensure customer satisfaction. This often involves balancing resource allocation, handling urgent requests, and implementing process improvements to optimize service delivery.

What is the difference between Field Service Manager vs Service Technician?

AspectField Service ManagerService Technician
CredentialsTypically requires management experience, technical knowledge, and certifications like HVAC or electrical licensesRequires technical certifications, such as HVAC, electrical, or plumbing licenses
Work EnvironmentSupervises teams, plans service schedules, and manages client relationshipsPerforms on-site repairs, installations, and maintenance tasks
Employer & Industry UsageUsed in industries like HVAC, telecommunications, and industrial equipmentCommon in similar industries for hands-on technical work

The main difference is that a Field Service Manager oversees teams and operations, while a Service Technician focuses on performing technical service tasks. Both roles require technical certifications, but the manager role emphasizes leadership and coordination.

How much do field service managers make in the US?

Field service managers in the US typically earn a median annual salary of around $70,000 to $90,000, with experienced managers and those in specialized industries earning higher. Compensation can vary based on location, industry, company size, and level of experience, and often includes benefits such as bonuses and overtime pay.

What are the most commonly searched types of Field Service jobs in Puerto Rico?

The most popular types of Field Service jobs in Puerto Rico are:

What are popular job titles related to Field Service Manager jobs in Puerto Rico?

For Field Service Manager jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Field Service Manager jobs in Puerto Rico look for?

The top searched job categories for Field Service Manager jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Field Service Manager jobs?

Cities in Puerto Rico with the most Field Service Manager job openings:

$61K/yr

Full-time

Posted 5 days ago


Internal Revenue Service rating

7.5

Company rating: 7.5 out of 10

Based on 129 frontline employees who took The Breakroom Quiz

128th of 294 rated public sector bodies


Job description

WHAT IS CRIMINAL INVESTIGATION?

A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions
  • Position(s) are to be filled in following area(s):
    • CI -Field Offices

REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILSQualifications:

Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume.
You must meet the following requirements by the closing date of this announcement.

GS-09 SPECIALIZED EXPERIENCE: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-07 grade level in the Federal Service. Specialized experience must include:

  • Preparing comprehensive program analyses and evaluations pertaining to the effectiveness of program operations.
  • Developing changes in methods and conducting studies of employee/organizational efficiency and productivity.
  • Planning, coordinating, and establishing operating methods and procedures for accomplishment of project mission.
  • Providing guidance for various analytical studies to resolve substantive problems or improve effectiveness and efficiency of operating line or administrative support programs.

OR master's or equivalent graduate degree in a field demonstrating the knowledge, skills, and abilities necessary to do the work. (e.g., Business Administration)
OR two full years of progressively higher-level graduate education leading to a master's degree in a field demonstrating the knowledge, skills, and abilities necessary to do the work. (e.g., Business Administration)
OR LL.B. or J.D., if related
OR You may qualify by having a combination of experience and education as described above.

GS-11 SPECIALIZED EXPERIENCE: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-09 grade level in the Federal Service. Specialized experience must include:

  • Preparing evaluations for a segment or phase of a broader project or study.
  • Utilizing conventional techniques to gather, assemble, and analyze facts, draw conclusions, and devise alternatives.
  • Preparing draft reports and other substantive guidelines and materials.
  • Recommending changes and/or alternative methods, processes, and techniques to improve program and administrative procedures.
  • Performing operational reviews, program evaluations, and guidelines pertaining to the effectiveness of line program operations and proposing recommendations and conducting studies of employee/organizational efficiency and productivity.

OR A Ph.D. or equivalent doctoral degree in in a field demonstrating the knowledge, skills, and abilities necessary to do the work. (e.g., Business Administration)
OR Three (3) full years of progressively higher-level graduate education leading to a Ph.D. or equivalent doctoral degree in a field demonstrating the knowledge, skills, and abilities necessary to do the work. (e.g., Business Administration)
OR LL.M. if related
OR You may qualify by having a combination of experience and education as described above.
AND
You must also meet the following requirement(s):

  • TIME AFTER COMPETITIVE APPOINTMENT (TACA): By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens"
  • TIME IN GRADE (TIG): For positions above the GS-05,applicants must meet applicable time-in-grade requirements to be considered eligible. One year (52 weeks) at the next lower grade level is required to meet the time-in-grade requirements for the grade you are applying for. For positions at the GS-05, you cannot advance to the GS-05 if you have held a GS-02 in the past 52 weeks. There is no TIG restriction for GS-02, 03 or 04 positions.


For more information on qualifications please refer to OPM's Qualifications Standards.

Education:A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.
We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE).Employment Type: OTHER

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