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Field Service Technician Jobs in Puerto Rico (NOW HIRING)

Bio-Nuclear of Puerto Rico

PR · On-site

Service Technician Level 1 DEPARTMENT / UNIT: Technical Services IMMEDIATE SUPERVISOR: Service ... Bachelor's degree in Computer Science, Information Systems, or a related field, or * Associate ...

GE Appliances

Service Technician

Carolina, PR · On-site

The Service Technician works under the direction of the Manager, Consumer Service Operations. Responsible for repairing major appliances to provide excellent consumer experience during after-sales in ...

Abbott

Technician I, Remote Care

Arecibo, PR

$13.18 - $25.02/hr

As Technician I, Remote Care for the second shift , you will work in a call center environment ... Field Services DIVISION: CRM Cardiac Rhythm Management LOCATION: Puerto Rico > Arecibo : Santana ...

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Lufthansa Technik

PR · On-site

$11.75 - $16.25/hr

Position Title: Field Expert Technician Organization: Lufthansa Technik Puerto Rico (LTPR ... Approve and return to service an airframe, or any related part or appliance. * Perform aircraft ...

Lufthansa Technik

PR · On-site

$11.75 - $16.25/hr

Position Title: Field Expert Technician Organization: Lufthansa Technik Puerto Rico (LTPR ... Approve and return to service an airframe, or any related part or appliance. * Perform aircraft ...

Liberty Latin America Communications, Inc.

PR

... field service activities. You'll also work alongside experienced technicians to learn industry ... standards, technical skills, and operational procedures required to support reliable broadband ...

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Field Service Technician information

What is a field service technician?

Field Service Technicians are skilled professionals who install, maintain, and repair equipment or systems at client locations rather than in a fixed workplace. They often work in industries such as manufacturing, IT, telecommunications, or medical devices, providing on-site technical support and troubleshooting. Their job involves traveling to customer sites, diagnosing issues, performing repairs, and ensuring equipment is functioning properly. Strong problem-solving skills, technical knowledge, and customer service abilities are essential for this role.

What does a field service technician do?

As a field service technician, your responsibilities and duties include traveling to work sites to conduct maintenance and repairs to computers for individuals and businesses. You must troubleshoot problems that your clients are having with technology, including software and hardware issues. You travel, usually by car, to the home or business of the client so that you can remedy the situation on site. Your job is to listen to the client’s concerns, diagnose the problem, and provide a suitable solution.

What are the key skills and qualifications needed to thrive as a field service technician?

To thrive as a Field Service Technician, you need strong mechanical and electrical troubleshooting skills, relevant technical training or certification, and a solid understanding of equipment maintenance. Familiarity with diagnostic tools, service management software, and manufacturers' systems is typically expected. Exceptional problem-solving ability, customer service orientation, and effective communication skills help you stand out in this role. These skills ensure timely repairs, customer satisfaction, and reliable field operations that keep essential systems running smoothly.

What are some common challenges field service technicians face when working at customer sites?

Field Service Technicians often encounter challenges such as troubleshooting unfamiliar equipment, adapting to varied work environments, and managing time efficiently while traveling between client locations. They must also balance technical problem-solving with strong customer service skills, as they represent the company during on-site visits. Additionally, they may need to quickly learn new technologies or procedures to address unique client needs, making adaptability and ongoing learning essential for success in this role.

What is the difference between Field Service Technician vs Maintenance Technician?

AspectField Service TechnicianMaintenance Technician
CertificationsOften requires technical certifications or manufacturer-specific trainingRequires general maintenance or technical certifications, such as HVAC or electrical licenses
Work EnvironmentTypically works on-site at client locations, traveling between sitesUsually works at a fixed facility or plant, performing routine maintenance
Employer & Industry UsageCommon in telecommunications, HVAC, appliance repair, and industrial equipmentCommon in manufacturing, facilities management, and industrial settings

Both roles involve technical skills and hands-on work, but Field Service Technicians focus on on-site service and repairs at client locations, often requiring travel. Maintenance Technicians generally perform scheduled maintenance at a fixed site, emphasizing routine upkeep. Understanding these differences helps job seekers find the right fit based on work environment and certification requirements.

How much do field service technicians make in the US?

Field service technicians in the US typically earn a median annual salary of around $45,000 to $55,000, with experienced technicians or those in specialized fields earning higher. Salaries can vary based on location, industry, certifications, and level of experience, and many technicians work flexible schedules and use tools like diagnostic equipment.
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Field Service Technician jobs near you
Infographic showing various Field Service Technician job openings in Puerto Rico as of August 2026, with employment types broken down into 90% Full Time, 5% Part Time, and 5% Temporary. Highlights an 100% In-person job distribution.

Field Service Technician - Commercial Security Systems

Tech Systems, Inc.

San Juan, PR • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

GENERAL DESCRIPTION
The Field Service Technician is responsible for handling all tasks within their assigned area to repair, maintain, and install security systems. This includes but is not limited to access control, video security, intrusion, alarm, infant protection, and intercom systems.
POSITION RESPONSIBILITIES AND EXPECTATIONS
  • Responds to all service calls within their assigned area within guaranteed response times and with objective of restoring system(s) to full functionality.
  • Properly installs systems according to Tech Systems Installation Standards.
  • Possesses the ability to read and interpret blueprints and schematics.
  • Ensures that all tasks are handled properly in accordance with Tech Systems' policies and procedures.
  • Identifies manufacturer revisions, upgrades, and installs independently.
  • Communicates with Customer Service Representative regarding status, progress, and resolution of all assigned tasks. Updates tickets in service and project tracking system.
  • Must accurately account for company inventory and resources in their possession.
  • Performs system Preventive Maintenance inspections according to policy and procedures.
  • Assists with other technical support issues, as needed.
  • Attends to other matters and duties necessitated as assigned by the Regional Manager or executive staff of Tech Systems.

SAFETY SENSITIVE POSITION
This position has been designated as a safety-sensitive position under Company policy. Employees in this role perform duties where impaired performance could result in a significant risk of harm to themselves, coworkers, clients, or the public. This position is subject to the Company's Drug-Free Workplace Policy, including drug and alcohol testing, as permitted by applicable law.
MINIMUM QUALIFICATIONS
A. EDUCATION
  • High School Diploma or equivalent.

B. EXPERIENCE
  • At least two (2) years prior work experience in commercial security systems installation or service.
  • Must have networking skills and 1-year experience programming access and video systems.

C. KNOWLEDGE, SKILLS, & COMPETENCY
  • Possess minimum factory and/or internal security system certifications to work independently.
  • Must have basic computer skills, including, but not limited to, working knowledge of Microsoft based products (such as MS Word, Excel, and Outlook), Smartsheet and IT skillset with understanding of best practices when it comes to IP systems.
  • Excellent customer service skills, including a sense of urgency when attending to customer needs.
  • Strong ability to manage multiple projects at the same time.
  • Strong critical thinking and problem resolution skills.
  • Must be detail-oriented and have excellent organizational skills.
  • Ability to work accurately, efficiently, and independently; showing proficiency in all systems installed in service area, demonstrating little need for guidance and support.
  • Observance of all safety regulations, rules, and ability to work in a safe and cautious manner.
  • Excellent communication skills, including, but not limited to, the ability to effectively communicate both verbally and in writing.
  • Strong time management skills, including ability to meet deadlines.
  • Strong interpersonal skills, including, but not limited to, the ability to manage and interact effectively and in a supportive manner with Tech Systems' staff, vendors, and customers and ability to work with and build teams of employees.
  • Demonstrates a commitment to safe work practices by complying with all Company safety policies and procedures and performing work in a manner that protects employees, customers, and the public.

D. DRIVER'S LICENSE
  • Must have a valid driver's license.
  • Must have a clean driving record, satisfactory to Tech Systems' automobile insurance carrier.

E. PHYSICAL DEMANDS AND WORKING CONDITIONS
Job duties are performed at client sites. The job does require regular physical activity, including, but not limited to, walking, standing, sitting, climbing, stooping, lifting objects weighing up to 50 pounds, occasionally lifting objects weighing more than 50 pounds, and using hands to manipulate, install, or disassemble objects. Job duties may involve exposure to some hazards, such as electricity, electrical wiring, and other similar conditions. The job requires driving and other travel.

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