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Service Operations Manager Jobs in Iowa (NOW HIRING)

RSC Holdings Inc.

Operations Manager

Iowa City, IA · On-site

$100 - $125/hr

By working closely with the District Manager, you will ensure safety, equipment training, world-class customer service and standard process compliance to ensure effective and efficient operations.

Conagra Brands

Operations Manager

Fort Madison, IA · On-site

$109K - $159K/yr

Reporting to the Plant Manager, you will lead the day-to-day operations of plant production ... achieve operational, safety, quality, service, and cost objectives. A Taste of Your ...

United Rentals

Operations Manager

Iowa City, IA · On-site

By working closely with the District Manager, you will ensure safety, equipment training, world-class customer service and standard process compliance to ensure effective and efficient operations.

SYNERGY HomeCare

Operations Manager

Urbandale, IA

$47K - $55K/yr

Maintain positive relationships with community partners, clients, families, and caregivers - ecellent customer service * Develop annual business plans, budgets, and operational plans - manage metrics ...

United Rentals

Operations Manager

Iowa City, IA · On-site

By working closely with the District Manager, you will ensure safety, equipment training, world-class customer service and standard process compliance to ensure effective and efficient operations.

United Rentals, Inc.

Operations Manager

Iowa City, IA · On-site

By working closely with the District Manager, you will ensure safety, equipment training, world-class customer service and standard process compliance to ensure effective and efficient operations.

Barnhart-Crane-

Operations Manager

Mason City, IA · On-site

$80 - $100/hr

Position Summary The Operations Manager is responsible for overseeing the day-to-day field ... Join a team that values Safety, Servant Leadership, Quality Service, Innovation, Continuous ...

Merjent

Restoration Operations Manager

Swisher, IA · On-site

$110K/yr

position summary Merjent is seeking a highly experienced, local Operations Manager to build and lead a boots-on-the-ground stormwater and vegetation services operation in Iowa. This role is not ...

United Rentals

Operations Manager

Iowa City, IA · On-site

By working closely with the District Manager, you will ensure safety, equipment training, world-class customer service and standard process compliance to ensure effective and efficient operations.

Genesis Health Clubs

Operations Manager

Des Moines, IA · On-site

Operations Manager Reports to: Club Manager Employee Type: Full Time Job Summary: This position ... Experience in cash handling and credit cards * 1-2 Years' experience in customer service function ...

Genesis Health Clubs

Operations Manager

Des Moines, IA · On-site

$36K/yr

Operations Manager Reports to: Club Manager Employee Type: Full Time Job Summary: This position ... Experience in cash handling and credit cards * 1-2 Years' experience in customer service function ...

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All JobsService Operations JobsService Operations Manager JobsService Operations Manager Jobs in Iowa

Service Operations Manager information

See Iowa salary details

$33.3K

$73.9K

$123K

How much do service operations manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for service operations manager in Iowa is $73,869.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,400.00 and $89,700.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Is a Service Operations Manager a high paying job?

Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.

What are the most commonly searched types of Service Operations jobs in Iowa?

The most popular types of Service Operations jobs in Iowa are:

What are popular job titles related to Service Operations Manager jobs in Iowa?

For Service Operations Manager jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Service Operations Manager jobs in Iowa look for?

The top searched job categories for Service Operations Manager jobs in Iowa are:

What cities in Iowa are hiring for Service Operations Manager jobs?

Cities in Iowa with the most Service Operations Manager job openings:

Service Operations Manager jobs near you

Operations Manager

RSC Holdings Inc.

Iowa City, IA • On-site

$100 - $125/hr

Other

PTO

Posted 5 days ago

Key responsibilities

  • Coordinate and direct the delivery of 'white glove' service to facility maintenance and restoration customers.

  • Oversee sales efforts and business initiatives related to Flooring and Facility Solutions (FFS).

  • Manage the performance of location staff, including motivating, coaching, and training personnel.

Job description

Great company. Great people. Great opportunities. If you would like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals!

As Operations Manager of Flooring and Facility Solutions (FFS) at United Rentals, you will leverage your leadership skills to build a new business from the ground up, coordinating and directing the delivery of “white glove” service to facility maintenance and restoration customers.

By working closely with the District Manager, you will ensure safety, equipment training, world-class customer service and standard process compliance to ensure effective and efficient operations.

Partnering with the district sales team, you will be responsible for overseeing FFS sales efforts. All FFS location staff will report to you.

What you’ll do:
  • Support District Manager in implementing actions to achieve financial objectives
  • Assist the District Manager in ensuring compliance with all company policies
  • Oversee sales efforts and business initiatives
  • Responsible for performance management of direct staff including FFS Outside Sales Representative, Mechanics and other staff as applicable
  • Motivate, coach and train personnel
  • Promote a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communication
  • Other duties assigned as needed
Requirements:
  • High School diploma; Bachelor's degree preferred
  • 3+ years of sales and operational experience
  • Basic knowledge of the construction rental equipment industry or related
  • Strong motivational and leadership skills
  • Superior customer service, teamwork and verbal/written communication skills
  • Proficient in Microsoft Office (particularly Excel)
  • Valid driver's license with an acceptable record

This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures.

Why join us?

We don’t just “talk the talk!” We’re an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people – That’s why we offer best-in-class benefits and perks that will support you and your family.

  • Paid Parental Leave
  • United Compassion Fund
  • Employee Discount Program
  • Career Development & Promotional Opportunities
  • Additional Vacation
  • Buy Up Program (US Only)
  • Early Wage Access through Payactiv (US Hourly Only)
  • Paid Sick Leave

An inclusive and welcoming culture Explore our comprehensive U.S. benefit offerings For Canadian benefits, click here

United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email careers@ur.com for assistance. At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service—leadership, discipline, integrity, and teamwork—are the same values that drive our success. With many veterans already part of our team, we’re ready to help you transition into a rewarding career.

United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability.

Founded in 1997, United Rentals is the largest equipment rental company in the world, with an integrated network of rental locations in North America, Europe, Australia and New Zealand. In North America, the company operates in 49 states, every Canadian province and Puerto Rico.

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