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Service Operations Manager Jobs in Iowa (NOW HIRING)

position summaryMerjent is seeking a highly experienced, local Operations Manager to build and lead a boots-on-the-ground stormwater and vegetation services operation in Iowa. This role is not remote ...

Operations Manager

Davenport, IA ยท On-site

$70K - $85K/yr

Preferred Experience โ€ข Industrial services โ€ข Construction materials or equipment operations โ€ข ... and asset management โ€ข Warehouse management systems (WMS) โ€ข Inventory control systems ...

Preferred Experience Industrial services Construction materials or equipment operations Scaffolding ... management Warehouse management systems (WMS) Inventory control systems BrandSafway offers a ...

For nearly 50 years, CSA has delivered integrated technology and operational support services to ... Manage MTC Operations and Training on-site during standard operating hours. * Manage and supervise ...

For nearly 50 years, CSA has delivered integrated technology and operational support services to ... Manage MTC Operations and Training on-site during standard operating hours. * Manage and supervise ...

Operations Manager

Davenport, IA ยท On-site

$60 - $80/hr

The Operations Manager will ensure materials and equipment are properly maintained, accurately ... Industrial services * Construction materials or equipment operations * Scaffolding, access ...

Operations Manager

Fort Madison, IA ยท On-site

$109K - $159K/yr

Reporting to the Plant Manager, you will lead the day-to-day operations of plant production ... achieve operational, safety, quality, service, and cost objectives. A Taste of Your ...

The Operations Manager drives integrated operational excellence in nurseries, field production ... service providers). * Leading Change: Lead organizational change initiatives and coordinate with ...

The Operations Manager drives integrated operational excellence in nurseries, field production ... service providers). * Leading Change: Lead organizational change initiatives and coordinate with ...

The Operations Manager drives integrated operational excellence in nurseries, field production ... service providers). * Leading Change: Lead organizational change initiatives and coordinate with ...

By working closely with the District Manager, you will ensure safety, equipment training, world-class customer service and standard process compliance to ensure effective and efficient operations.

Operations Manager

Waukee, IA ยท On-site

$60 - $80/hr

The Operations Manager (OM) manages the operations of the restaurant during scheduled shifts ... Educate and coach crew members to follow regulations and meet customer service standards * Support ...

Showing results 21-40

Service Operations Manager information

See Iowa salary details

$33.3K

$73.9K

$123K

How much do service operations manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for service operations manager in Iowa is $73,869.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,400.00 and $89,700.00 per year, depending on experience, location, and employer.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

Is a Service Operations Manager a high paying job?

Service Operations Managers typically earn a competitive salary that varies by industry, location, and experience level. In general, it is considered a mid- to high-level management position with compensation reflecting leadership responsibilities and operational expertise.

What are the most commonly searched types of Service Operations jobs in Iowa?

The most popular types of Service Operations jobs in Iowa are:

What are popular job titles related to Service Operations Manager jobs in Iowa?

For Service Operations Manager jobs in Iowa, the most frequently searched job titles are:

What cities in Iowa are hiring for Service Operations Manager jobs?

Cities in Iowa with the most Service Operations Manager job openings:

Restoration Operations Manager

Merjent

Swisher, IA โ€ข On-site

$110K/yr

Full-time

PTO

Re-posted 11 days ago


Job description

position summaryMerjent is seeking a highly experienced, local Operations Manager to build and lead a boots-on-the-ground stormwater and vegetation services operation in Iowa. This role is not remote and not hybrid. The Operations Manager must be based in Eastern/Central Iowa and available for frequent, hands-on field presence across Iowa and Southern Minnesota.This is a senior, hands-on leadership role responsible for building and managing crews, establishing and operating a small start-up office and equipment shop, and overseeing a fleet of vehicles and construction equipment while executing active construction-related contracts.The role is best suited for a candidate with deep, practical experience in SWPPP construction and implementation, erosion and sediment control, and vegetation establishment and management who is comfortable leading from the field, shop, and jobsite-not from behind a desk.The anticipated annual salary range for this position starts at $110,000 and will be determined based on qualifications and experience. This position is also bonus eligible.why Merjent?Merjent is a medium-sized consulting and engineering company dedicated to creating an environment where both people and projects succeed. Merjent has staff located across the United States who may choose a remote, in-office, or hybrid work arrangement. At Merjent, all full-time employees receive 4 weeks of paid vacation regardless of seniority, prorated according to their start date. In addition, employees receive 10 paid holidays and generous benefits and compensation packages. Merjent supports annual career-related training for employees to become or continue as leaders in their field of expertise. Merjent facilitates organic growth within the company and encourages employees to bring their ideas forward to grow existing and create new service lines within and beyond the currently served sectors of energy, mining, transportation, manufacturing and construction, land development industries, and government. Merjent also invests in its company culture by supporting travel for remote employees to attend in-person team meetings and all-staff events.The Merjent difference is real – it's based on a commitment to our values, which guides us in how we work with clients and each other. Our commitment to quality and professional integrity encompasses everything we do. We are proud of our reputation for delivering quality work and building long-term, trusting relationships with our clients and with regulatory agencies.responsibilitiesOperations & Team LeadershipBuild, lead, and directly manage a regional operations team including supervisors, field technicians, equipment operators, and seasonal labor.Provide day-to-day leadership with regular jobsite and field presence.Establish and enforce operational procedures, safety standards, and quality control protocols specific to stormwater compliance and vegetation work.Recruit, hire, onboard, train, and retain field staff with an emphasis on developing reliable, long-term crews.Coordinate staffing, scheduling, and logistics to support multiple active projects simultaneously across Iowa and Southern Minnesota.Office, Shop & Fleet ManagementEstablish and operate a small regional office and equipment shop in Cedar Rapids (or immediate vicinity).Manage a fleet of trucks, trailers, and construction equipment used for erosion control, SWPPP implementation, and vegetation services.Oversee equipment inspections, maintenance, repairs, storage, procurement, and utilization tracking.Manage materials, supplies, subcontractors, vendors, and local service providers necessary to support daily field operations.Project Execution – Core Scope of WorkLead and actively support field execution of:SWPPP implementation and ongoing maintenanceErosion and sediment control installation, repair, and troubleshootingConstruction stormwater compliance inspections and corrective actionsVegetation establishment (seeding, planting, grading support, soil prep) and vegetation managementEnsure work complies with approved plans, specifications, permits, and applicable regulatory requirements.Work closely with project managers to plan schedules, staffing levels, equipment needs, and budgets.Provide real-world operational input during estimating, pre-construction planning, and means-and-methods development.Contract Management & Business DevelopmentExecute and manage existing stormwater and vegetation contracts to achieve scope, schedule, quality, and financial objectives.Maintain strong working relationships with clients, general contractors, inspectors, and regulatory agencies.Support proposal development, pricing reviews, and go/no-go decisions with a focus on constructability and efficiency.Actively pursue additional clients and contract opportunities throughout Iowa and Southern Minnesota.Identify opportunities to grow recurring maintenance, compliance, and vegetation management programs.qualifications and experience10+ years of progressive leadership experience in stormwater compliance construction, erosion and sediment control, construction-related restoration, or vegetation management.Demonstrated experience managing field crews, equipment, shops, and multi-project operations.Strong, working knowledge of SWPPP requirements, erosion and sediment control BMPs, and vegetation establishment practices.Proven ability to build, lead, and scale field-based operations, including start-up or expansion environments.Experience managing fleets, construction equipment, and hands-on field logistics.Comfortable working in active construction environments and coordinating with contractors and inspectors.Strong organizational, problem-solving, and decision-making skills.Possess or be willing to maintain a strong on-site presence across the service area.Valid driver's license and ability to travel extensively within Iowa and Southern Minnesota.preferred qualificationsCurrent residence in Eastern or Central Iowa.Established relationships with contractors, developers, and agencies within Iowa and/or Southern Minnesota.Experience launching or leading a regional construction or compliance services operation.Class A or B CDL (or ability to obtain). E-VerifyMerjent, Inc. participates with the United States Customs and Immigration Services (USCIS) E-Verify program. We will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.Candidates interested in applying should submit a completed Application for Employment (cover letter and resume) to merjent.applicantpro.com.Merjent, Inc. is an Equal Employment Opportunity/Affirmative Action Employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected factors. Disability-related accommodations during the application process are available upon request.Merjent is not accepting unsolicited assistance from search firms for this employment opportunity. 
Job Posted by ApplicantPro

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About Merjent

Sourced by ZipRecruiter

Industry

Environmental consulting services

Company size

51 - 200 Employees

Headquarters location

Minneapolis, MN, US

Year founded

2004