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Service Operations Manager Jobs in Georgia (NOW HIRING)

Crunch Fitness

Operations Manager

Acworth, GA ยท On-site

$31.20K - $41.36K/yr

Operations Manager- Acworth Club Here We GROW Again! Are you a potential Operations Manager and ... Service-minded * Sales experience preferred * Professional * Exceptional at Marketing * Be willing ...

ServiceMaster

Operations Manager

Hahira, GA ยท On-site

$50K - $60K/yr

Experienced using Xactimate and XactAnalysis, utilizing reports to improve operations * 3-5 years experience as a sales or service manager or corporate support function preferred * Ability to work ...

Alstom

Operational Leadership & Service Delivery * Manage day-to-day operations by overseeing operational teams to ensure train availability, reliability, and compliance with railway safety requirements.

Crunch Fitness - CR Holdings

Operations Manager

Marietta, GA ยท On-site

$31.20K - $41.36K/yr

๏ปฟ Operations Manager- West Cobb Club Here We GROW Again! Are you a potential Operations ... Service-minded * Sales experience preferred * Professional * Exceptional at Marketing * Be willing ...

Crunch Fitness

Operations Manager

Marietta, GA ยท On-site

$31.20K - $41.36K/yr

Operations Manager- West Cobb Club Here We GROW Again! Are you a potential Operations Manager and ... Service-minded * Sales experience preferred * Professional * Exceptional at Marketing * Be willing ...

OVME

Description The Operations Manager, in support of the Director of New Studio Openings and ... Responsible for Service Channel, partnering with the Construction Manager on certain projects.

CVS Health

Operations Manager

Saint Simons Island, GA

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Alstom

Operations Manager (Services)

Atlanta, GA

Operational Leadership & Service Delivery * Manage day-to-day operations by overseeing operational teams to ensure train availability, reliability, and compliance with railway safety requirements.

CVS Health

Operations Manager

Roswell, GA

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

NOVO Health Services

Operations Manager

Rockmart, GA ยท On-site

NOVO Health Services offers linen management solutions to the healthcare industry. NOVO Health ... The Operations Manager is responsible for leading day-to-day plant operations to ensure safe ...

CVS Health

Operations Manager

Decatur, GA ยท On-site

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Alstom

Operations Manager (Services)

Atlanta, GA ยท On-site

Operational Leadership & Service Delivery * Manage day-to-day operations by overseeing operational teams to ensure train availability, reliability, and compliance with railway safety requirements.

CVS Health

Operations Manager

Atlanta, GA ยท On-site

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Port Wentworth, GA

$18 - $28/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Kennesaw, GA ยท On-site

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Mableton, GA ยท On-site

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

A1 Valet Trash LLC

Operations Manager

Atlanta, GA ยท On-site

As the Nighttime Operations Manager, you will supervise and direct a team of 15-30+ Valet Techs to deliver high-quality service standards. You will also oversee staffing, property maintenance, and ...

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Service Operations Manager information

See Georgia salary details

$30K

$66.4K

$110.6K

How much do service operations manager jobs pay per year?

As of May 31, 2026, the average yearly pay for service operations manager in Georgia is $66,407.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,700.00 and $80,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Service Operations Manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What are some common challenges faced by Service Operations Managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is a Service Operations Manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What are popular job titles related to Service Operations Manager jobs in Georgia? For Service Operations Manager jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Service Operations Manager jobs in Georgia look for? The top searched job categories for Service Operations Manager jobs in Georgia are:
What cities in Georgia are hiring for Service Operations Manager jobs? Cities in Georgia with the most Service Operations Manager job openings:
Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Georgia as of May 2026, with employment types broken down into 83% Full Time, 15% Part Time, 1% Temporary, and 1% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $66,407 per year, or $31.9 per hour.

Operations Manager

Pinnacle Wound Management

Gainesville, GA โ€ข On-site

Full-time

Posted 9 days ago

Job description

Job Description
Position Summary
The Operations Manager is responsible for driving execution across all clinical and operational functions at Pinnacle Wound Management. This role is heavily focused on provider productivity, facility coverage, revenue optimization, and scalable growth. You will act as the central operator ensuring providers are fully utilized, facilities are serviced consistently, and the business runs efficiently and profitably.
This is a hands-on, accountability-driven role where success is measured by visits, revenue, provider output, and expansion velocity-not just process management.
Core Responsibilities
1. Provider Productivity & Scheduling (Top Priority)
  • Own provider schedules across all facilities to ensure maximum daily visit volume
  • Eliminate downtime, gaps, and underutilized provider capacity
  • Continuously optimize routes, facility grouping, and coverage models
  • Track and enforce productivity benchmarks (visits/day, revenue/provider)

Key Metric Ownership:
  • Visits per provider per day
  • Revenue per provider
  • % schedule utilization
2. Facility Operations & Coverage
  • Ensure every contracted facility is consistently covered with zero service gaps
  • Act as the primary operational contact for administrators and DONs
  • Resolve issues quickly to maintain strong facility relationships
  • Support onboarding of new facilities with immediate operational execution
3. Revenue Cycle Alignment
  • Work directly with billing to ensure:
    • Accurate documentation from providers
    • Timely charge capture and submission
    • Minimal denials and revenue leakage
  • Identify operational breakdowns affecting collections and fix them fast

Key Metric Ownership:
  • Revenue per visit
  • Claim turnaround time
  • Denial rate tied to operational issues
4. Growth & Expansion Execution
  • Operationalize new facility contracts quickly (staffing, scheduling, workflows)
  • Support leadership in scaling into new markets and buildings
  • Build systems that allow Pinnacle to grow without operational breakdown
5. Process Control & Accountability
  • Build and enforce simple, repeatable systems (not overcomplicated processes)
  • Hold providers and staff accountable to performance standards
  • Identify inefficiencies and fix them in real time
  • Create a culture of urgency, responsiveness, and ownership
6. Team Leadership (Lean Team Model)
  • Oversee schedulers, coordinators, and administrative staff
  • Ensure the team operates with speed, accuracy, and accountability
  • Remove bottlenecks that slow down providers or revenue
What Success Looks Like in This Role
  • Providers are fully booked and consistently hitting productivity targets
  • Facilities are covered without complaints or gaps
  • Revenue is maximized with minimal operational leakage
  • New facilities are launched quickly and smoothly
  • Operations run lean, fast, and controlled
Qualifications
  • 3-7+ years of operations experience (healthcare strongly preferred)
  • Experience in mobile healthcare, wound care, or SNF/ALF environments
  • Strong understanding of provider scheduling + revenue cycle impact
  • Proven ability to manage multi-site operations with moving pieces
  • Highly organized, decisive, and execution-focused
Ideal Candidate Profile
  • Thinks in numbers, output, and efficiency (not just tasks)
  • Comfortable managing providers and holding them accountable
  • Thrives in a fast-paced, growth-oriented environment
  • Naturally identifies problems and solves them without being told
  • Operates with urgency and ownership

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