Service Operations Manager Jobs in Georgia (NOW HIRING)

Aramark Healtchare+ is seeking an Environmental Services Operations Manager to join their team at Northeast Georgia Hospital in Winder, GA. The EVS Operations Manager is responsible for overseeing the development and execution of all facility solutions to ensure all health and safety standards are met. Leads the operations of facility accounts by ensuring areas of responsibility meet objectives and client expectations. Responsible for servicing and/or maintaining a physical location or site to client specifications.
Job Responsibilities
• Plans, controls and directs all cleaning, sanitizing and waste removal functions within a healthcare facility to meet operating and financial goals, client objectives and customer needs
Leadership
• Overall ownership and accountability of operational management and financial performance of the unit
• Model key leadership behaviors and ensure the highest levels of safety, quality and service excellence for employees, clients and consumers
• Coach employees by creating a shared understanding about what needs to be achieved and how it is to be achieved
• Reward and recognize employees
• Identify and engage top talent and develop team members to their fullest potential within the organization
• Plan and lead team management meetings
• Ensure safety and sanitation standards in all operations
Client Relationship
• Establish and maintain effective client and customer rapport for a mutually beneficial business relationship
• Identify client needs and communicate operational progress
• Deliver and model WEST as the foundation for delivering excellent customer service
• Facilitate and support new business and retention activities
• Develop programs (facilities, custodial, energy, grounds or maintenance) to meet client and customer demands and specifications
Financial Performance
• Build revenue and manage budget which includes cost controls with regard to labor, supply, and inventory
• Ensure the completion and maintenance of financial statements relative to the department
• Oversight and responsibility to deliver client and company financial targets
• Adopt all Aramark processes and systems, eliminate custom/manual reports
• Understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins
Productivity
• Implement and maintain GM agenda for both labor and total quality management requirements
• Create value through efficient operations, appropriate cost controls, and profit management
• Ensure consistent application of Aramark's operating standards and processes (Operational Excellence) with particular focus on efficiencies in sustainability efforts to reduce energy consumption and labor productivity standards
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
• Requires at least 3 years of experience in healthcare environmental services
• Requires up to 2 years of experience in a management or supervisory role preferred
• Requires a Bachelor Degree or equivalent experience
• Model key leadership behaviors and ensure the highest levels of safety, quality and service excellence for employees, clients and consumers
Education
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.