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Service Operations Manager Jobs in Georgia (NOW HIRING)

Central EMS

Operations Manager

Tifton, GA

The Operations Manager is responsible for the efficient operation of the designated service area and for ensuring the highest possible quality of care and safety for patients being treated and ...

New

Priority OnDemand

Operations Manager

Tifton, GA · On-site

The Operations Manager is responsible for the efficient operation of the designated service area and for ensuring the highest possible quality of care and safety for patients being treated and ...

New

PRIORITY ONDEMAND

Operations Manager

Tifton, GA

The Operations Manager is responsible for the efficient operation of the designated service area and for ensuring the highest possible quality of care and safety for patients being treated and ...

New

Priority OnDemand

Operations Manager

Tifton, GA · On-site

The Operations Manager is responsible for the efficient operation of the designated service area and for ensuring the highest possible quality of care and safety for patients being treated and ...

New

EoS Fitness

Operations Manager

Folkston, GA · On-site

Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing the Service team as well as day-to-day tasks resulting in Operational Excellence throughout the gym.

EoS Fitness

Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing the Service team as well as day-to-day tasks resulting in Operational Excellence throughout the gym.

ServiceMaster

Operations Manager

Tifton, GA · On-site

$50K - $60K/yr

Experienced using Xactimate and XactAnalysis, utilizing reports to improve operations * 3-5 years experience as a sales or service manager or corporate support function preferred * Ability to work ...

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Service Operations Manager information

See Georgia salary details

$30K

$66.4K

$110.6K

How much do service operations manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for service operations manager in Georgia is $66,407.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,700.00 and $80,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service operations manager, and why are they important?

To thrive as a Service Operations Manager, you need expertise in operations management, process optimization, and team leadership, often backed by a relevant degree or equivalent experience. Familiarity with IT service management tools (like ServiceNow), workflow automation platforms, and relevant certifications such as ITIL are typically required. Strong problem-solving, communication, and customer service skills help you excel in leading teams and managing client expectations. These competencies are crucial for delivering efficient services, maintaining high customer satisfaction, and driving continuous improvement in operational performance.

What is a service operations manager?

A Service Operations Manager oversees the daily operations of a company's service department to ensure efficient and high-quality service delivery. They are responsible for managing teams, optimizing processes, and maintaining customer satisfaction. Key duties often include setting performance goals, analyzing service metrics, and implementing improvements. Service Operations Managers also coordinate with other departments to resolve issues and support business objectives.

What are some common challenges faced by service operations managers, and how can they be effectively addressed?

Service Operations Managers often encounter challenges such as balancing resource allocation, maintaining high service quality, and managing cross-functional teams. To address these issues, successful managers implement robust communication channels, regularly review performance metrics, and foster a culture of continuous improvement. Proactively identifying bottlenecks and ensuring clear alignment between teams can also help minimize disruptions and enhance overall service delivery.

What is the difference between Service Operations Manager vs Customer Service Manager?

AspectService Operations ManagerCustomer Service Manager
Primary FocusOverseeing service delivery processes and operational efficiencyManaging customer interactions and satisfaction
Required SkillsProcess management, logistics, team coordinationCommunication, conflict resolution, customer relations
Work EnvironmentOperations teams, service departmentsCustomer support centers, client-facing roles
Common CertificationsITIL, Six Sigma, PMP (optional)CSM, CRM certifications

The Service Operations Manager focuses on optimizing service delivery processes and operational efficiency, while the Customer Service Manager emphasizes managing customer interactions and satisfaction. Both roles require strong communication skills, but their core responsibilities and work environments differ, making each essential for different aspects of service management.

What are popular job titles related to Service Operations Manager jobs in Georgia?

For Service Operations Manager jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Service Operations Manager jobs in Georgia look for?

The top searched job categories for Service Operations Manager jobs in Georgia are:

What cities in Georgia are hiring for Service Operations Manager jobs?

Cities in Georgia with the most Service Operations Manager job openings:

Service Operations Manager jobs near you
Infographic showing various Service Operations Manager job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $66,407 per year, or $31.9 per hour.

Service Operations Coordinator

ZwickRoell, LP

Kennesaw, GA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

Job Summary:
As a Service Coordinator, you are the architect of client satisfaction, crafting precise quotes for goods and services that set the stage for successful deliveries. You're the pivotal link between ZwickRoell, customers and field service engineers, ensuring a seamless flow of information and goods. Your role extends to being the responsive voice for customer inquiries and the meticulous overseer of billing and order tracking, making every interaction and transaction a testament to our commitment to excellence.
Primary Objective:
  • Service Operations Coordinator reports directly to the Service Operations Supervisor.
  • Create quotes for labor, spare parts, training, and service contracts. Ensuring the integrity of customer data is maintained and accurately processed. Generate Service Activities (SA).
  • Ensure that quotations for new and renewal service contracts are submitted to customers in the required time frame prior to warranty or contract expiration. Also communicate and follow-up with customers to maximize contract acceptance.
  • Meet or exceed Service Department goals for new quotations, quotation volume, order entry and service revenue.
  • Accurately process customer orders for spare parts and labor and document specific requirements for items or services to be delivered by the service department.
  • Cross departmental coordination to ensure that the service operations department supports machine installations, service billing, and ordering equipment and gear.
  • Works closely with the finance team to consolidate and submit accurate service billings on a weekly basis or as needed. Investigates and resolves discrepancies related to service billing and revenue.
  • Manages incoming and outgoing shipments via tracking. Answers incoming phone lines and directs calls as needed.
  • Regular attendance and timeliness are expected. There may be times that overtime, or weekend work will be critical functions of the job. Overtime, if applicable, must be approved in advance. Other duties are assigned.
  • Arrange international and domestic shipments, researching the status of orders, Track order confirmations, invoices, and deliveries - occasionally requiring communication with UPS, FedEx, and freight companies.
  • Work with FSEs to reschedule jobs and perform general housekeeping tasks around the office are also required.
  • Quote, coordinate, and schedule ZwickAcademy Training courses held at the Kennesaw office.
  • Generally, works from policies and objectives with little functional guidance from Supervisor. Rarely refers specific cases to supervisor unless clarification or interpretation of organization policies is involved.
Experience/Required Skills:
  • An associate’s degree preferred or 1-3 years of work experience
  • Must have a basic knowledge of Excel, Outlook and Word
  • Experience with Customer Relationship Management (CRM) systems, preferable Pulse or Microsoft Dynamics.
  • Must have strong organizational skills and pay close attention to detail.
  • Excellent written and verbal communication skills.
  • To be considered for the position, you must be authorized to work in the United States.
Benefits Offered:
  • Paid time-off
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Healthcare reimbursement accounts such as HRAs and FSAs
  • Dependent Care account
  • 401(k) Retirement accounts
  • LTD
  • Voluntary Group Life Insurance
  • Ancillary coverages such as Critical Illness and Off-Work Accident
ZwickRoell offers a competitive base salary and full benefits package. To learn more about the company and this exciting opportunity, please visit our website. Take this opportunity to join a professional and successful team where you can make a significant impact immediately. Enjoy a competitive compensation package with generous benefits that include health, dental, vision, life, LTD insurance, and 401k (with match).
OSHA: ZwickRoell provides a workplace free from serious, recognized hazards and complies with standards, rules and regulations issued under the OSH Act. ZwickRoell examines workplace conditions to make sure they conform to applicable OSHA standards. ZwickRoell ensures employees have and use safe tools and equipment; and properly maintain such equipment.
ZwickRoell, LP is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, (including pregnancy, gender identity and sexual orientation), race, color, religion, national origin, disability, genetic information, protected veteran status, age, or any other characteristic protected by law.

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