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Service Now Developer Jobs in Indiana (NOW HIRING)

Core BTS

Senior Microsoft 365 Engineer

Indianapolis, IN · On-site

$99K - $137K/yr

The Senior Microsoft 365 Engineer is responsible for responding to level two issues that arise and ... Experience navigating ticketing systems such as Service Now * Experience using monitoring tools ...

Procom Consultants Group

.Net Developer

Columbus, IN · On-site

$45 - $59.25/hr

... services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company ... Net Developer for a contract opportunity in Columbus, IN. .Net Developer Job Details * 4+ years ...

Deloitte

Epic Taperstry Benefits Sr. Analyst

Indianapolis, IN · On-site

$68K - $90K/yr

Experienced in ITIL service methodology or Service NOW * Experience working independently with ... The Team AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and ...

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How much do service now developer jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for service now developer in Indiana is $59.14, according to ZipRecruiter salary data. Most workers in this role earn between $49.42 and $67.93 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a ServiceNow Developer, and why are they important?

To thrive as a ServiceNow Developer, you need strong programming skills (JavaScript, HTML, CSS), experience with IT Service Management (ITSM) processes, and a relevant degree or ServiceNow certification. Proficiency with the ServiceNow platform, including modules like Incident, Change, and Service Catalog, as well as familiarity with REST/SOAP APIs, is typically required. Problem-solving, communication, and the ability to work collaboratively with cross-functional teams are standout soft skills for this role. These competencies ensure efficient platform customization, seamless integration, and successful delivery of business solutions.

What Does a ServiceNow Developer Do?

ServiceNow is a cloud computing service that companies use for operations, asset, and service management. As a ServiceNow developer, you create software that can interface with this platform. You take steps to program applications, forms, and other tools that meet the needs of your client or employer. You typically perform your duties with other members of the development or IT team. You test your code after programming and then debug and make changes if necessary. Since ServiceNow is a cloud-based service, your responsibilities usually involve working with JavaScript or other web-based languages such as XML and HTML.

What does a ServiceNow Developer do?

A ServiceNow Developer is responsible for designing, developing, and implementing solutions on the ServiceNow platform to meet business requirements. They customize applications, create workflows, automate processes, and integrate ServiceNow with other systems. Additionally, they troubleshoot issues, optimize performance, and maintain system security. ServiceNow Developers work closely with other IT professionals and business stakeholders to ensure the platform supports organizational goals.

What is the difference between Service Now Developer vs Service Now Administrator?

AspectService Now DeveloperService Now Administrator
Primary RoleDesigns, develops, and customizes applications on the ServiceNow platformManages and maintains the ServiceNow platform, including user access and configurations
Required SkillsJavaScript, ServiceNow scripting, development best practicesConfiguration, user management, workflow setup
CertificationsServiceNow Certified Application DeveloperServiceNow Certified System Administrator
Work EnvironmentDevelopment teams, project-based tasksOperational support, platform management

While both roles work within the ServiceNow ecosystem, Service Now Developers focus on creating custom applications and features, whereas Service Now Administrators handle platform maintenance and user support. Understanding these differences helps organizations assign the right talent for their ServiceNow needs.

How does a ServiceNow Developer typically collaborate with other IT teams within an organization?

ServiceNow Developers often work closely with IT support, infrastructure, and security teams to design, configure, and implement solutions tailored to business needs. They regularly participate in meetings to gather requirements, troubleshoot issues, and ensure the ServiceNow platform aligns with organizational workflows. Effective communication and teamwork are essential, as developers must translate technical specifications into user-friendly applications and integrate ServiceNow with other IT systems. This collaborative environment fosters continuous learning and exposes developers to a wide range of IT processes.
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Service Now Developer jobs near you
Infographic showing various Service Now Developer job openings in Indiana as of May 2026, with employment types broken down into 51% Full Time, and 49% Part Time. Highlights an 80% Physical, 5% Hybrid, and 15% Remote job distribution, with an average salary of $123,019 per year, or $59.1 per hour.

Senior Microsoft 365 Engineer

Core BTS, Inc.

Indianapolis, IN

$99K - $137K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

The Senior Microsoft 365 Engineer is responsible for responding to level two issues that arise and escalations from the Network Operations Center or service desk. The concentration of the Senior Microsoft 365 Engineer for this position will be on M365 Security as the main focal point.
Proactively work with Senior members of the managed services practice to provide exceptional support for our managed client portfolio. Types of client support requests can be, but are not limited to, resolving, or escalating issues reported or identified in an M365 tenant.
Essential Duties
  • React and resolve cases submitted or automatically alerted by monitoring tools
  • Troubleshoot advanced issues and provide solution options and recommendations
  • Proactively provide escalation within M365 tenant environment
  • Conduct proactive performance assessments of clients' M365 environments, identifying opportunities for optimization and improvement.
  • Aid other team members in the resolution of cases within the scope of skillset
  • Assist with information gathering and reporting to either clients or Client Success Managers
  • Collaborate with senior engineers to escalate issues as needed
  • Develop, maintain and update technical knowledge base articles
  • Some client interactions will be required
  • Collaborate with peers across Managed Services Practice
  • Participate in an on-call rotation
  • After hours / weekend work may be a required
  • All other duties as assigned
Required Knowledge, Skills, and Abilities
  • 3 to 5 years of technical support and/or design and implementation experience with Microsoft 365 Collaboration technologies for a Managed Services Provider
  • Entra ID (Conditional Access Policies, MFA, Privileged Identity Management)
  • Microsoft Defender (Endpoint, Policies, XDR, Cloud workload protections, DLP Policies)
  • Microsoft Exchange Online (Online Protection)
  • Microsoft Endpoint Configuration Management
  • Microsoft Intune
  • Mobile Device/Mobile Application management
  • Microsoft SharePoint Online
  • Microsoft Teams
  • Microsoft OneDrive for Business
  • Knowledge of Microsoft 365 cloud solutions
  • Microsoft 365 management and administration
  • Scripting for automation (i.e., PowerShell, VBScript, etc)
  • At least one of the following certifications: MS-102, SC-200, SC-300, SC-900
Preferred Knowledge Skills, and Abilities
  • Three or more years in Microsoft environment including M365
  • Experience with on-premises Microsoft Technology (Exchange 2019 and newer, SharePoint on-premises, SharePoint Framework)
  • Intermediate understanding of Active Directory, Group Policy, etc.
  • Microsoft Sentinel Understanding
  • Experience working for an MSP
  • Experience navigating ticketing systems such as Service Now
  • Experience using monitoring tools such as Logic Monitor
In addition to base salary, this role is eligible for discretionary bonus plan based on company and individual performance. Compensation decisions are dependent on the facts and circumstances of each candidate, including experience and location.
Benefits
You'll love working at NRI not just for the usual benefits, but for our environment and culture!
You'll work with a great group of people in a highly collaborative team and results oriented atmosphere.
You'll have the opportunity to work in a dynamic and extremely positive environment where there is always the opportunity to challenge your skills and really move the needle.
You'll work with large, sophisticated, and progressive clients throughout North America.
We provide a comprehensive benefits program including: Health, Vision, and Dental Insurance, Life Insurance, Health/Dependent Care Flexible Spending, 401(k) Plan, Short-Term and Long-Term Disability Coverage, Generous Vacation and Flex Time Off Programs, Company Paid Holidays, and Training and Development Opportunities.
Notices
The above description is intended to describe the general nature and level of work performed by individuals assigned to this position. This is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, or experience required of individuals in this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
NRI North America is proud to be an Equal Opportunity/Affirmative Action employer.
NRI North America will accept applications on an ongoing basis.
NRI North America will consider qualified candidates with criminal histories in a manner consistent with The Los Angeles Fair Chance Initiative for Hiring Ordinance.
If you require reasonable accommodation in completing an application, interviewing, or otherwise participating in the hiring process, please direct your inquiries to CareersBegin@nri-na.com.

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