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Service Manager Jobs in Park Ridge, IL (NOW HIRING)

Tuffy Tire and Auto Service

Automotive Service Manager

IL · On-site

$70K - $120K/yr

Paid time off Service Manager Overview We firmly believe that our success is a direct reflection of our talented Automotive Service Managers . If you consider yourself to be an outgoing, self ...

Hobby Lobby Careers

Customer Service Manager

Palatine, IL · On-site

$15.75 - $16.75/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

Hobby Lobby Careers

Customer Service Manager

Norridge, IL · On-site

$20.15 - $21.15/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

Tuffy

Automotive Service Manager

Fox River Grove, IL · On-site

$70K - $120K/yr

Tuffy Automotive Service Manager Tuffy is one of the largest automotive service franchises in the country, and we are always looking for qualified individuals to join our team of automotive service ...

Tuffy

Automotive Service Manager

Fox River Grove, IL · On-site

$70K - $120K/yr

Tuffy Automotive Service Manager Tuffy is one of the largest automotive service franchises in the country, and we are always looking for qualified individuals to join our team of automotive service ...

Midas

Automotive Service Manager

Batavia, IL · On-site

$55K - $65K/yr

We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services.

Hobby Lobby

Customer Service Manager

Palatine, IL · On-site

$15.75 - $16.75/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

Hobby Lobby

Customer Service Manager

Norridge, IL · On-site

$20.15 - $21.15/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

Elmhurst Acura Kia

Automotive Service Manager

Elmhurst, IL · On-site

$120K - $160K/yr

DEALERSHIP NAME*, The Automotive Service Manager is the leader of the Service Department within Napleton's dealerships. This role drives the performance of the Service Area by attracting, developing ...

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Showing results 41-60

All JobsService JobsService Manager JobsService Manager Jobs in Park Ridge, IL

Service Manager information

See Park Ridge, IL salary details

$32.5K

$68.9K

$116.6K

How much do service manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for service manager in Park Ridge, IL is $68,851.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,200.00 and $79,200.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
More about Service Manager jobs
What are the most commonly searched types of Service jobs in Park Ridge, IL? The most popular types of Service jobs in Park Ridge, IL are:
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What cities near Park Ridge, IL are hiring for Service Manager jobs? Cities near Park Ridge, IL with the most Service Manager job openings:
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