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Service Manager Jobs in Park Ridge, IL (NOW HIRING)

Berman Kia

Dealership Service Manager

Lincolnwood, IL

Service Manager Pay: $125,000 - $150,000 year Job Location: Lincolnwood, IL What's Coming: * Brand-new, state-of-the-art facility * 30+ service bays * Union-represented shop once we move to Chicago ...

New

Midas MUELLER

Automotive Service Manager

Batavia, IL · On-site

$55K - $65K/yr

We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services.

Midas

Automotive Service Manager

Batavia, IL · On-site

$55K - $65K/yr

We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services.

Peak Technologies

Partner Service Manager

Chicago, IL · On-site

JOB SUMMARY & SCOPE As a Partner Service Manager, you will provide management, support, oversite, and strategic direction of Peak's service delivery with external service partners. You will oversee ...

Xylem

Customer Service Manager

Morton Grove, IL · On-site

$115K - $130K/yr

The Role We're looking for a strategic, people-focused Customer Service Manager to lead our Customer Service and Application Engineering teams. In this highly visible leadership role, you'll shape ...

Xylem

Customer Service Manager

Morton Grove, IL

$115K - $130K/yr

The Role We're looking for a strategic, people-focused Customer Service Manager to lead our Customer Service and Application Engineering teams. In this highly visible leadership role, you'll shape ...

7-ELEVEN

Area Service Manager

Chicago, IL · On-site

$43K - $89K/yr

The Area Service Manager is responsible for the oversight of assigned preventative maintenance, specialized services and national programs. Daily responsibilities are primarily focused on leading ...

FXI

Customer Service Manager

West Chicago, IL · On-site

Customer Service Manager Job Type: On-Site Location: West Chicago, IL. Reports To: Plant Manager Company Overview: FXI is a leading producer of foam innovation in the Bedding, Furniture, Industrial ...

FXI

Customer Service Manager

West Chicago, IL · On-site

Customer Service Manager Job Type: On-Site Location: West Chicago, IL. Reports To: Plant Manager Company Overview: FXI is a leading producer of foam innovation in the Bedding, Furniture, Industrial ...

Duravant

Customer Service Manager

Wood Dale, IL · On-site

POSITION SUMMARY We are seeking an experienced and results-driven Manager of Customer Service to lead our customer service representative (CSR) team. This role is responsible for overseeing day-to ...

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All JobsService JobsService Manager JobsService Manager Jobs in Park Ridge, IL

Service Manager information

See Park Ridge, IL salary details

$32.5K

$68.9K

$116.6K

How much do service manager jobs pay per year?

As of Jul 22, 2026, the average yearly pay for service manager in Park Ridge, IL is $68,851.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,200.00 and $79,200.00 per year, depending on experience, location, and employer.

What Is a Service Manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What are high paying manager jobs?

High-paying manager jobs include executive roles such as general manager, operations manager, and project manager, often requiring leadership skills, industry experience, and relevant certifications. Salaries vary by industry and location but typically range from $80,000 to over $150,000 annually for senior positions. Specialized fields like IT, finance, and healthcare tend to offer higher compensation for managerial roles.

Is a CSA job stressful?

A Customer Service Associate (CSA) job can be stressful due to high customer interaction, problem-solving demands, and meeting performance targets. Stress levels vary based on the work environment, workload, and individual coping skills, but CSAs often need strong communication and patience to handle challenging situations effectively.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a Service Manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How much does a service manager make?

The average annual salary for a service manager in Ohio is approximately $65,000 to $85,000, depending on experience, industry, and company size. Salaries can vary based on certifications, technical skills, and the specific sector, such as automotive, hospitality, or technical services.

How does a Service Manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a Service Manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

What is the role of a service manager?

A service manager oversees the delivery of services to customers, ensuring quality, efficiency, and customer satisfaction. They coordinate staff, manage service processes, handle client issues, and often use management tools to monitor performance and improve operations.
More about Service Manager jobs
What are the most commonly searched types of Service jobs in Park Ridge, IL? The most popular types of Service jobs in Park Ridge, IL are:
What job categories do people searching Service Manager jobs in Park Ridge, IL look for? The top searched job categories for Service Manager jobs in Park Ridge, IL are:
What cities near Park Ridge, IL are hiring for Service Manager jobs? Cities near Park Ridge, IL with the most Service Manager job openings:
Service Manager jobs near you

Dealership Service Manager

Berman Kia

Lincolnwood, IL

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

Job description

Job Description

Berman Auto Group is building the largest Kia dealership in Illinois, with our brand-new, state-of-the-art Chicago facility projected to be complete in 2027. We are ramping up and looking to add a Service Manager to the team! 

Job Title: Service Manager
Pay: $125,000 - $150,000 year 
Job Location: Lincolnwood, IL 

What's Coming:

  • Brand-new, state-of-the-art facility
  • 30+ service bays
  • Union-represented shop once we move to Chicago

Until then:You'll work from our Kia dealership in Lincolnwood helping us build the future of Berman Kia.

You will help plan, train, lead, and monitor the performance of service advisors, service technicians, and support staff to promote 100% customer satisfaction and revenue growth in line with targeted business and financial objectives. 

We offer:

  • Competitive PTO Policy
  • Multiple Low-Cost Medical Insurance Options
  • Low-Cost Dental, Vision & Life Insurance Options 
  • Short Term & Long Term Disability
  • 401K
  • Automotive Service & Sales Discounts 
  • Opportunities for Advancement

Responsibilities:

  • Oversee daily service department operations to ensure efficiency and profitability
  • Lead and motivate a team of service advisors, technicians, and support staff
  • Develop and implement strategies to increase revenue and customer retention
  • Train and mentor team members to improve performance and service quality
  • Ensure all service work meets manufacturer standards and customer expectations
  • Hire and develop service advisors and technicians
  • Address customer concerns promptly and professionally to resolve issues
  • Monitor key performance indicators (KPIs) and adjust strategies to meet goals
Qualifications
  • 2 years of experience as a Dealership Service Manager
  • Proven leadership ability to mentor and train team members
  • Proficient time management and organizational skills
  • Excellent communication and interpersonal skills
  • Strong understanding of automotive service operations and profitability strategies

Additional Information

All your information will be kept confidential according to EEO guidelines.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.