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Service Manager Jobs in Elgin, IL (NOW HIRING)

Addison Group

Service Manager

Vernon Hills, IL · On-site

Service Manager - North America A global leader in premium commercial cooking equipment is seeking a Service Manager to lead North American service operations. This position oversees technical ...

New

Addison Group

Service Manager

Vernon Hills, IL · On-site

Service Manager Onsite: Monday-Friday Location: Northwest Suburbs - Chicagoland Salary: $90,000-$110,000 + Bonus Benefits: Healthcare, Dental, PTO, 401k Position Overview We are seeking an ...

New

Addison Group

Service Manager

Vernon Hills, IL · On-site

Service Manager Onsite: Monday-Friday Location: Northwest Suburbs - Chicagoland Salary: $90,000-$110,000 + Bonus Benefits: Healthcare, Dental, PTO, 401k Position Overview We are seeking an ...

Berman Star Nissan

Service Manager

Niles, IL

Berman Star Nissan is looking for a Service Manager to add to the team! Location: Niles, IL Pay: $125,000/ annually (Commission Role - Total Shop GP, ROs, CSI + ELR) Must have Dealership Service ...

Berman Auto Group

Service Manager

Niles, IL

$125K/yr

Berman Star Nissan is looking for a Service Manager to add to the team! Location: Niles, IL Pay: $125,000/ annually (Commission Role - Total Shop GP, ROs, CSI + ELR) Must have Dealership Service ...

New

Deutz

Service Manager

Elgin, IL · On-site

$75K - $90K/yr

Service Manager Location: 1250 Elgin IL Working hours: DEUTZ is one of the world's leading manufacturers of innovative drive systems. Its core competences are the development, production ...

Berman Auto Group

Service Manager

Niles, IL · On-site

$125K/yr

Company Description Berman Star Nissan is looking for a Service Manager to add to the team! Location: Niles, IL Pay: $125,000/ annually (Commission Role - Total Shop GP, ROs, CSI + ELR) Must have ...

New

Texas Roadhouse

Service Manager

Dekalb, IL · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Wickstrom Ford

Service Manager

Barrington, IL · On-site

We are looking for an experienced friendly Service Manager to help our current managers lead the team. Ford and CJDR experience preferred but not required. Must be good at working with advisors on ...

Texas Roadhouse

Service Manager

Mount Prospect, IL · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Wickstrom Ford

Service Manager

Barrington, IL · On-site

We are looking for an experienced friendly Service Manager to help our current managers lead the team. Ford and CJDR experience preferred but not required. Must be good at working with advisors on ...

Wickstrom Ford

Service Manager

Barrington, IL

We are looking for an experienced friendly Service Manager to help our current managers lead the team. Ford and CJDR experience preferred but not required. Must be good at working with advisors on ...

Cintas

Service Manager

Schaumburg, IL · On-site

$74K - $99K/yr

Requisition Number: 230489 Cintas is seeking a Service Manager to directly manage our customer facing Service team. Responsibilities include hiring and performance management; managing the overall ...

Texas Roadhouse

Service Manager

Sycamore, IL · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Momotaro - Chicago

Service Manager

Chicago, IL · On-site

$70K - $75K/yr

Boka Restaurant Group and 'Jean Banchet Award of Culinary Excellence' winner, Chef Gene Kato, are currently seeking a Service Manager to join the team of Momotaro , located in Chicago's famed Fulton ...

Texas Roadhouse

Service Manager

Naperville, IL · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Atlas Bobcat, LLC

Service Manager

Wauconda, IL

$65K - $80K/yr

Description Atlas Bobcat, part of the Atlas Companies, is currently hiring a full-time Service Manager. This role is responsible for the day-to-day leadership and overall performance of the service ...

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All JobsService JobsService Manager JobsService Manager Jobs in Elgin, IL

Service Manager information

See Elgin, IL salary details

$32.6K

$69.2K

$117.1K

How much do service manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for service manager in Elgin, IL is $69,167.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,400.00 and $79,600.00 per year, depending on experience, location, and employer.

What Is a Service Manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What are high paying manager jobs?

High-paying manager jobs include executive roles such as general manager, operations manager, and project manager, often requiring leadership skills, industry experience, and relevant certifications. Salaries vary by industry and location but typically range from $80,000 to over $150,000 annually for senior positions. Specialized fields like IT, finance, and healthcare tend to offer higher compensation for managerial roles.

Is a CSA job stressful?

A Customer Service Associate (CSA) job can be stressful due to high customer interaction, problem-solving demands, and meeting performance targets. Stress levels vary based on the work environment, workload, and individual coping skills, but CSAs often need strong communication and patience to handle challenging situations effectively.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a Service Manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How much does a service manager make?

The average annual salary for a service manager in Ohio is approximately $65,000 to $85,000, depending on experience, industry, and company size. Salaries can vary based on certifications, technical skills, and the specific sector, such as automotive, hospitality, or technical services.

How does a Service Manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a Service Manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

What is the role of a service manager?

A service manager oversees the delivery of services to customers, ensuring quality, efficiency, and customer satisfaction. They coordinate staff, manage service processes, handle client issues, and often use management tools to monitor performance and improve operations.
More about Service Manager jobs
What are the most commonly searched types of Service jobs in Elgin, IL? The most popular types of Service jobs in Elgin, IL are:
What are popular job titles related to Service Manager jobs in Elgin, IL? For Service Manager jobs in Elgin, IL, the most frequently searched job titles are:
What job categories do people searching Service Manager jobs in Elgin, IL look for? The top searched job categories for Service Manager jobs in Elgin, IL are:
What cities near Elgin, IL are hiring for Service Manager jobs? Cities near Elgin, IL with the most Service Manager job openings:
Service Manager jobs near you
Infographic showing various Service Manager job openings in Elgin, IL as of July 2026, with employment types broken down into 100% Full Time. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $69,167 per year, or $33.3 per hour.
Service Manager

Service Manager

Addison Group

Vernon Hills, IL • On-site

Other

Posted 2 days ago

Job description

Service Manager – North America



A global leader in premium commercial cooking equipment is seeking a Service Manager to lead North American service operations. This position oversees technical support, warranty administration, field service partners, parts operations, and internal service personnel. The ideal candidate combines strong electromechanical troubleshooting skills with proven leadership and a customer-focused approach

.Key Responsibilitie

  • sLead service operations, including technical support, work orders, dispatching, customer communication, and issue resolution
  • .Serve as the escalation point for complex equipment problems
  • .Manage warranty claims, costs, reporting, and coverage decisions
  • .Track and improve service KPIs, including response times, first-time fix rates, customer satisfaction, and cost per claim
  • .Lead and develop internal service technicians while coordinating parts and warehouse support
  • .Manage third-party service agencies, including qualification, training, compliance, and performance
  • .Develop technical documentation, procedures, training programs, and certification standards
  • .Oversee parts availability, inventory, RMAs, supplier claims, and equipment modifications
  • .Maintain safe, organized, and professional service and warehouse operations

.Qualification

  • sSeven or more years of experience in service management, technical support, or field service operations
  • .Experience with commercial foodservice equipment or complex electromechanical systems; combi oven experience is strongly preferred
  • .Strong mechanical and electrical troubleshooting skills
  • .Experience managing employees and third-party service providers
  • .Proven ability to improve service quality, KPIs, response times, and warranty costs
  • .Strong communication, organization, and customer service skills
  • .Experience using CRM, ERP, service-management, or KPI reporting systems
  • .Technical degree or diploma in engineering, industrial technology, or a related discipline preferred
  • .Valid driver’s license and ability to travel domestically as needed


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