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Service Manager Jobs in Park Ridge, IL (NOW HIRING)

Romeoville Toyota

Service Manager

Romeoville, IL · On-site

Service Manager - High-Volume Toyota Dealership (Chicago Metro) We are hiring an experienced Service Manager to lead a fast-paced, high-volume Toyota dealership in the Chicago metro area. This role ...

Romeoville Toyota

Service Manager

Romeoville, IL · On-site

Service Manager - High-Volume Toyota Dealership (Chicago Metro) We are hiring an experienced Service Manager to lead a fast-paced, high-volume Toyota dealership in the Chicago metro area. This role ...

Romeoville Toyota

Service Manager

Romeoville, IL

Service Manager - High-Volume Toyota Dealership (Chicago Metro) We are hiring an experienced Service Manager to lead a fast-paced, high-volume Toyota dealership in the Chicago metro area. This role ...

Romeoville Toyota

Service Manager

Romeoville, IL

Service Manager - High-Volume Toyota Dealership (Chicago Metro) We are hiring an experienced Service Manager to lead a fast-paced, high-volume Toyota dealership in the Chicago metro area. This role ...

Erik's Bike Shop Inc

Service Manager

Oak Brook, IL · On-site

$15 - $25/hr

Service Manager Position Profile Reports To: Store Manager FLSA Status: Full-Time, Non-Exempt Updated: April 2025 Summary The Service Manager supports all aspects of the service department at ERIK ...

Deutz

Service Manager

Elgin, IL · On-site

$75K - $90K/yr

Service Manager Location: 1250 Elgin IL Working hours: DEUTZ is one of the world's leading manufacturers of innovative drive systems. Its core competences are the development, production ...

Texas Roadhouse

Service Manager

Mount Prospect, IL

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Wickstrom Ford

Service Manager

Barrington, IL

We are looking for an experienced friendly Service Manager to help our current managers lead the team. Ford and CJDR experience preferred but not required. Must be good at working with advisors on ...

Midwest Mechanical

Service Manager

Westmont, IL · On-site

Maintenance Agreements • Complete the start-up process on all new agreements. • Manage on-time maintenance and open service calls. • Monitor agreement gross profit performance. -Take immediate ...

Texas Roadhouse

Service Manager

Naperville, IL · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Wickstrom Ford

Service Manager

Barrington, IL

We are looking for an experienced friendly Service Manager to help our current managers lead the team. Ford and CJDR experience preferred but not required. Must be good at working with advisors on ...

Wickstrom Ford

Service Manager

Barrington, IL · On-site

We are looking for an experienced friendly Service Manager to help our current managers lead the team. Ford and CJDR experience preferred but not required. Must be good at working with advisors on ...

Cintas

Service Manager

Schaumburg, IL

$74K - $99K/yr

Requisition Number: 230489 Cintas is seeking a Service Manager to directly manage our customer facing Service team. Responsibilities include hiring and performance management; managing the overall ...

Texas Roadhouse

Service Manager

Aurora, IL

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

M&K Truck Centers

Service Manager

Alsip, IL · On-site

$100K - $120K/yr

As a Service Manager at M&K Truck Centers, you will lead our service teams in delivering exceptional service experiences for our customers. Your role will be pivotal in ensuring our teams meet and ...

Midwest Mechanical

Service Manager

Westmont, IL · On-site

Maintenance Agreements • Complete the start-up process on all new agreements. • Manage on-time maintenance and open service calls. • Monitor agreement gross profit performance. -Take immediate ...

Cintas

Service Manager

Bedford Park, IL · On-site

$74K - $99K/yr

Requisition Number: 225874 Cintas is seeking a Service Manager to directly manage our customer facing Service team. Responsibilities include hiring and performance management; managing the overall ...

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All JobsService JobsService Manager JobsService Manager Jobs in Park Ridge, IL

Service Manager information

See Park Ridge, IL salary details

$32.5K

$68.9K

$116.6K

How much do service manager jobs pay per year?

As of Jul 22, 2026, the average yearly pay for service manager in Park Ridge, IL is $68,851.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,200.00 and $79,200.00 per year, depending on experience, location, and employer.

What Is a Service Manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What are high paying manager jobs?

High-paying manager jobs include executive roles such as general manager, operations manager, and project manager, often requiring leadership skills, industry experience, and relevant certifications. Salaries vary by industry and location but typically range from $80,000 to over $150,000 annually for senior positions. Specialized fields like IT, finance, and healthcare tend to offer higher compensation for managerial roles.

Is a CSA job stressful?

A Customer Service Associate (CSA) job can be stressful due to high customer interaction, problem-solving demands, and meeting performance targets. Stress levels vary based on the work environment, workload, and individual coping skills, but CSAs often need strong communication and patience to handle challenging situations effectively.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a Service Manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How much does a service manager make?

The average annual salary for a service manager in Ohio is approximately $65,000 to $85,000, depending on experience, industry, and company size. Salaries can vary based on certifications, technical skills, and the specific sector, such as automotive, hospitality, or technical services.

How does a Service Manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a Service Manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

What is the role of a service manager?

A service manager oversees the delivery of services to customers, ensuring quality, efficiency, and customer satisfaction. They coordinate staff, manage service processes, handle client issues, and often use management tools to monitor performance and improve operations.
More about Service Manager jobs
What are the most commonly searched types of Service jobs in Park Ridge, IL? The most popular types of Service jobs in Park Ridge, IL are:
What job categories do people searching Service Manager jobs in Park Ridge, IL look for? The top searched job categories for Service Manager jobs in Park Ridge, IL are:
What cities near Park Ridge, IL are hiring for Service Manager jobs? Cities near Park Ridge, IL with the most Service Manager job openings:
Service Manager jobs near you

Service Manager

Rohrman Automotive Group

Arlington Heights, IL

$2.0K/wk

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 days ago

Job description

Service Manager

We are looking for an experienced and results-driven Service Manager to lead our service department. As Service Manager, you are responsible for overseeing all service operations, driving profitability, maximizing technician productivity, and delivering an exceptional customer experience. This is a high-impact leadership role for someone who thrives in a fast-paced environment and knows how to build and manage high-performing teams.

Responsibilities
  • Lead all daily operations of the service department, ensuring efficiency, productivity, and profitability.
  • Hire, train, coach, and develop service advisors, technicians, and support staff.
  • Monitor and manage key performance indicators including Gross Profit, Effective Labor Rate (ELR), and repair order growth.
  • Ensure technician productivity is maximized by effectively managing workflow and labor sales.
  • Maintain accurate and timely reporting as required by dealership leadership and manufacturer partners.
  • Partner closely with the Parts Department to ensure timely availability of parts and efficient repair timelines.
  • Drive customer satisfaction by maintaining strong CSI performance and resolving escalated concerns.
  • Implement marketing strategies and service menus to increase customer pay business and retention.
  • Ensure compliance with manufacturer warranty policies and all federal, state, and local regulations (OSHA, hazardous materials, etc.).
  • Monitor repair order quality, minimize comebacks, and ensure all work meets dealership standards.
  • Maintain a clean, safe, and professional work environment for both employees and customers.
  • Conduct regular department meetings and performance reviews with staff.
Requirements Benefits
  • 3–5+ years of automotive service management experience (Service Manager, Assistant Service Manager, or Fixed Ops leadership).
  • Proven ability to drive profitability and performance within a service department.
  • Strong understanding of service KPIs including ELR, labor gross, and technician productivity.
  • Demonstrated leadership skills with experience managing and developing teams.
  • Ability to read and interpret reports, forecasts, and operational data.
  • Strong communication and customer service skills.
  • Valid driver’s license with an acceptable driving record.
Benefits

  • Affordable Health Insurance: Comprehensive medical, dental, and vision coverage for you and your family.

  • Competitive 401(k): Build your future with our retirement savings plan.

  • Paid Time Off (PTO): Includes paid holidays and vacation after 90 days of full-time employment.

  • Paid Maternity & Paternity Leave: Support for new mothers and fathers.

  • Paylocity "Pay On Demand": Access your earnings before payday (up to $2,000).

  • Employee Discounts: Discounts on vehicle servicing and new car purchases.

  • Continuous Training & Mentorship: Grow professionally and advance your career within our group.

  • Employee Tenure & Recognition Program: We celebrate milestones and contributions.

  • Fun Company Events: Awesome experiences for employees and their families!

About Rohrman Automotive Group

Rohrman Automotive Group is one of the Midwest's most respected dealership groups, with locations across Indiana, Illinois, and Wisconsin representing a wide range of top automotive brands. We are a family-rooted organization built on a culture of accountability, performance, and people.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

Apply