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Service Coordinator Jobs in Park Ridge, IL (NOW HIRING)

Middleground It

Service Coordinator

Chicago, IL · On-site

$20.25 - $25.75/hr

Service Coordinator Position: Service Coordinator Type: Permanent Full-time Salary/Pay: Commensurate with experience GENERAL SUMMARY: We are a rapidly growing IT Managed Service Provider located in ...

Middleground It

Service Coordinator

Chicago, IL · On-site

$20.25 - $25.75/hr

Service Coordinator Position: Service Coordinator Type: Permanent Full-time Salary/Pay: Commensurate with experience GENERAL SUMMARY: We are a rapidly growing IT Managed Service Provider located in ...

Middleground Technologies

Service Coordinator

Chicago, IL · On-site

$20.25 - $25.75/hr

Service Coordinator Position: Service Coordinator Type: Permanent Full-time Salary/Pay: Commensurate with experience GENERAL SUMMARY: We are a rapidly growing IT Managed Service Provider located in ...

Komori America

Service Coordinator

Rolling Meadows, IL · On-site

$19.75 - $25.25/hr

We are seeking a proactive and detail-oriented Service Coordinator to support our field service operations. In this key role, you will serve as the primary point of contact between customers, field ...

Zonatherm Products Inc

Service Coordinator

Buffalo Grove, IL · On-site

$20.25 - $25.50/hr

The Service Coordinator acts as an intermediary between customers and our HVAC/Generator Service Technicians. This role is responsible for dispatching technicians to location, scheduling emergency ...

Thresholds

Service Coordinator

Chicago, IL · On-site

$19.75 - $25/hr

The Service Coordinator, Continuum of Care reports to the Team Leader, Service Integration and is responsible for coordinating referrals and linkages to clinically indicated services supporting ...

The Thresholds

Service Coordinator

Chicago, IL · On-site

$19.75 - $25/hr

The Service Coordinator, Continuum of Care reports to the Team Leader, Service Integration and is responsible for coordinating referrals and linkages to clinically indicated services supporting ...

Thresholds

Service Coordinator

Chicago, IL · On-site

$20.25 - $25.75/hr

Description The Service Coordinator, Continuum of Care reports to the Team Leader, Service Integration and is responsible for coordinating referrals and linkages to clinically indicated services ...

Brabazon

Service Coordinator-2

Romeoville, IL · On-site

$20.25 - $25.50/hr

The Service Coordinator-2 interacts with our customers to provide excellent customer service and works closely with the Service Manager, Service Coordinator and technicians to keep the service ...

Thresholds

Service Coordinator

Chicago, IL · On-site

$51K - $56K/yr

The Service Coordinator, Continuum of Care reports to the Team Leader, Service Integration and is responsible for coordinating referrals and linkages to clinically indicated services supporting ...

Thresholds

Service Coordinator

Chicago, IL · On-site

$19.75 - $25/hr

Description The Service Coordinator, Continuum of Care reports to the Team Leader, Service Integration and is responsible for coordinating referrals and linkages to clinically indicated services ...

Amplify Recruitment Ltd

Service Coordinator

Elmhurst, IL · On-site

$60K/yr

Service Coordinator Location: Elmhurst, IL Compensation: $50-60K annually Industry: Industrial Manufacturing & Quality Assurance Systems Exceptional Time-Off Package: Starts with 3 full weeks of PTO ...

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Service Coordinator information

See Park Ridge, IL salary details

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How much do service coordinator jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for service coordinator in Park Ridge, IL is $22.28, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $23.65 per hour, depending on experience, location, and employer.

How does a service coordinator typically collaborate with other departments within an organization?

Service Coordinators play a central role in ensuring smooth communication between clients, service technicians, and internal departments such as sales, logistics, and customer service. They often coordinate schedules, relay service updates, and resolve issues by working closely with these teams. This collaboration helps streamline service delivery and ensures that client needs are met efficiently. Building strong relationships with colleagues across departments is key to success in this role, as it directly impacts client satisfaction and operational effectiveness.

How much do service coordinators make in the US?

Service coordinators in the US typically earn a median annual salary of around $45,000 to $55,000, depending on experience, location, and industry. Salaries can range from approximately $35,000 for entry-level roles to over $70,000 for experienced professionals or those in high-demand areas.

What does a service coordinator do?

A Service Coordinator is responsible for organizing and managing services to meet the needs of clients or customers. They act as a liaison between clients, service providers, and other stakeholders to ensure that services are delivered efficiently and effectively. Their duties often include scheduling appointments, maintaining records, handling client inquiries, and ensuring compliance with policies. Service Coordinators can work in various industries such as healthcare, social services, or maintenance. Strong communication and organizational skills are essential for success in this role.

What is the difference between Service Coordinator vs Customer Service Representative?

AspectService CoordinatorCustomer Service Representative
CredentialsTypically requires a high school diploma or associate degree; certifications in case management or healthcare may be preferredUsually requires a high school diploma; some roles prefer customer service or communication certifications
Work EnvironmentOften in healthcare, social services, or community programs; involves coordinating services and client interactionsPrimarily in retail, call centers, or service industries; focuses on assisting customers and resolving issues
Employer & IndustryHealthcare, social services, non-profits, community organizationsRetail, telecommunications, hospitality, and other service sectors

While both roles involve communication and client interaction, Service Coordinators focus on organizing and managing services within healthcare or social sectors, whereas Customer Service Representatives primarily handle customer inquiries and support in retail or service industries.

What are the key skills and qualifications needed to thrive as a service coordinator, and why are they important?

To thrive as a Service Coordinator, you need strong organizational skills, attention to detail, and typically a background in administration or customer service. Familiarity with CRM software, scheduling tools, and sometimes industry-specific certifications are commonly required. Exceptional interpersonal skills, problem-solving ability, and effective communication set outstanding Service Coordinators apart. These competencies ensure seamless service delivery, client satisfaction, and efficient coordination between clients and internal teams.
What are the most commonly searched types of Service jobs in Park Ridge, IL? The most popular types of Service jobs in Park Ridge, IL are:
What are popular job titles related to Service Coordinator jobs in Park Ridge, IL? For Service Coordinator jobs in Park Ridge, IL, the most frequently searched job titles are:
What job categories do people searching Service Coordinator jobs in Park Ridge, IL look for? The top searched job categories for Service Coordinator jobs in Park Ridge, IL are:
What cities near Park Ridge, IL are hiring for Service Coordinator jobs? Cities near Park Ridge, IL with the most Service Coordinator job openings:
Service Coordinator jobs near you
Infographic showing various Service Coordinator job openings in Park Ridge, IL as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $46,335 per year, or $22.3 per hour.

Service Coordinator

Middleground It

Chicago, IL • On-site

$20.25 - $25.75/hr

Other

Re-posted 5 days ago

Job description

Service Coordinator
Position: Service Coordinator
Type: Permanent Full-time
Salary/Pay: Commensurate with experience
GENERAL SUMMARY:
We are a rapidly growing IT Managed Service Provider located in the Loop. We provide outsourced IT services to clients in the Chicago area, including industries such as Healthcare, Legal, Financial, Manufacturing, Federal Government, and many more. We are very fast paced and this position requires quick thinking and a "can do" attitude. We are always looking for eager, hungry, and motivated individuals for full time salaried employment who are willing to work hard and be a team player.
We differ from the other IT companies in Chicago because we deal with both the private and public sector, so your advancement opportunities with our company are greater and broader. We deal with agencies and technologies that you may not see at other Managed IT companies due to our relationship with the Federal Government.
The Service Coordinator is responsible for attaining maximum utilization of internal and field technical resources through daily dispatch of service requests.
Essential Duties and Responsibilities:
The Service Coordinator position is a key contributor in the success of ensuring client satisfaction. This is achieved by proper follow thru proper triaging and managing of service requests and helping in managing client expectations.
  • Act as the single point of contact to the customer for all types of service requests
  • Coordination of all IT support groups to ensure maximum utilization of billable resources
  • Pre-process service requests as they arrive through email, manual entry, or direct customer input
  • Schedule internal and field technical resources
  • Monitor resource schedules to ensure prompt time entry on service requests
  • Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages
Knowledge, Skills, and/or Abilities Required:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Basic computer and operating system knowledge
  • Ability to work on multiple priorities and/or projects simultaneously.
  • Excellent listening and communications skills, both verbal and written.
  • Strong customer relationship skills.
  • Organized, detail oriented and self-motivated.
  • Strong computer skills and ability to effectively communicate through e-mail.
  • Ability to remain in contact with the client thru the completion of the incident.
  • Basic problem-solving abilities and ability to meet reasonable deadlines.
  • Ability to build positive and collaborative relationships.
  • Willingness to develop professionally.
  • Ability to work with little supervision and manage a team.
Expected Outcomes:
  • Improve customer service, perception, and satisfaction
  • Quickly respond to customer requests
  • Ability to work in a team and communicate effectively
  • Improve usage and increase productivity of IT support resources
  • Escalate service requests that cannot be scheduled within agreed service levels
  • Report the utilization of IT Support resources and successful completion of service requests to the Service Desk Manager
  • Responsible for entering time and expenses as it occurs
  • Ensure detailed service tickets are maintained for each service request
  • Success in the Service Coordinator position will be based on your ability to meet or exceed our client's expectations in ensuring their incidents are completed to their satisfaction
  • This position will be graded on the thoroughness of the information they obtain from the client, feedback from the technical support team and the satisfaction of our clients
Educational/Vocational/Previous Experience Recommendations:
  • Ability to type 30+ WPM (words per minute)
  • 1+ years' experience in Customer Services is required.
Working Conditions:
  • Normal professional, office environment.
The statements above are intended to describe the general nature and level of work being performed by people assigned to this job. Other duties may be assigned as needed.
Job Type: Full-time
Required experience:
  • Customer Service: 1 year

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