ZipRecruiter

Log In

1

Service Manager Jobs in Conway, SC (NOW HIRING)

Village Green

Maintenance Manager

Myrtle Beach, SC

As the Maintenance Service Manager, you will be responsible for maintaining the overall operation of the maintenance department and the appearance and working order of the apartment community. Salary ...

Village Green

Maintenance Manager

Myrtle Beach, SC · On-site

As the Maintenance Service Manager, you will be responsible for maintaining the overall operation of the maintenance department and the appearance and working order of the apartment community. Salary ...

Village Green

Maintenance Manager

Myrtle Beach, SC · On-site

As the Maintenance Service Manager, you will be responsible for maintaining the overall operation of the maintenance department and the appearance and working order of the apartment community. Salary ...

previous page

Showing results 41-60

All JobsService JobsService Manager JobsService Manager Jobs in Conway, SC

Service Manager information

See Conway, SC salary details

$28.1K

$59.7K

$101.1K

How much do service manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for service manager in Conway, SC is $59,682.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,400.00 and $68,700.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.
More about Service Manager jobs
What are the most commonly searched types of Service jobs in Conway, SC? The most popular types of Service jobs in Conway, SC are:
What are popular job titles related to Service Manager jobs in Conway, SC? For Service Manager jobs in Conway, SC, the most frequently searched job titles are:
What job categories do people searching Service Manager jobs in Conway, SC look for? The top searched job categories for Service Manager jobs in Conway, SC are:
What cities near Conway, SC are hiring for Service Manager jobs? Cities near Conway, SC with the most Service Manager job openings:
Service Manager jobs near you
Infographic showing various Service Manager job openings in Conway, SC as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $59,682 per year, or $28.7 per hour.

Customer Care Manager II

PulteGroup, Inc.

Myrtle Beach, SC • On-site

Full-time

Re-posted 2 days ago

Job description

Build a Career That Builds Your Future - with PulteGroup!
Welcome to PulteGroup where we believe in building more than just homes-we believe in building inspired employees, meaningful careers, and a legacy of excellence. If you're looking for work that moves you, a team that values your ideas, and a company that brings you pride, you've come to the right place.
As one of the nation's largest and most respected homebuilders, PulteGroup offers opportunities to grow within a Fortune 500 company that's consistently recognized as a Fortune 100 Best Company to Work For and a certified Great Place to Work. We're driven by the bold purpose of Building Incredible Places for People to Live Their Dreams.
For over 70 years, we've been building more than homes-we've been building trust, innovation, and a culture where every team member is empowered to thrive. Join a company that champions inclusion, celebrates diversity, and supports your personal and professional journey.
Headquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we're proud to build homes through our trusted family of brands-including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency -all united under the PulteGroup name.
Apply now and discover a career where your contributions are valued, your growth is supported, and your work makes a lasting impact
Primary Job Responsibilities
  • Conduct in-person homeowner assessments on an as-needed basis:
    • Determine if a corrective work order is needed.
    • Lead root-cause analysis.
  • Schedule, organize, and execute service work through vendors collaboratively with the Customer Care Coordinator.
  • Manage trades to completion of service requests to customers' satisfaction.
  • Perform minor service-related tasks (e.g., adjustments, repairs), as requested.
  • Establish and maintain positive customer relationships.
  • Responsible for the build quality confirmation of the home before delivery to the customer.
  • Determine trade accountability for back charges and field purchase orders (FPOs).
  • Authorize payment for work performed up to approval limits.
  • Follow applicable legal protocol and process necessary workflow.
  • Address vendor performance issues.
  • Responsible for customer satisfaction metrics related to customers serviced.
  • This is a professional customer facing role. Team members will follow division specific dress code requirements.
  • Drive repeat and referral business by improving customer loyalty through managing feedback and survey responses.
  • Perform other duties as assigned.

Career Level (P2)
Organizational Impact:
  • Works to achieve day-to-day objectives with moderate impact on the area.
  • Works independently on larger, moderately complex projects/assignments.
  • Sets objectives for own area to meet the objectives or goals of projects and assignments.
  • May assist other professionals with tasks and assignments.

Leadership & Talent Management:
  • May provide guidance and assistance to entry level professionals and/or support employees.

Knowledge & Experience:
  • Requires practical knowledge of area typically obtained through advanced education combined with experience.
  • Typically requires a University degree or equivalent experience and minimum 2-4 years of prior relevant experience.

Required Skills/Knowledge
  • Exceptional customer service orientation with the ability to adapt and interact effectively with various personality types
  • Committed to delivering high-quality service and diligent follow-up
  • Basic construction skills and knowledge
  • Excellent communication and listening skills
  • Analytical ability necessary to perform root cause analysis
  • Ability to manage warranty/customer service processes
  • Basic computer literacy
  • Skilled in conflict resolution to address customer concerns effectively
  • Knowledge of cost management principles and practices

Required Licensing, Registration and/or Certifications
  • Valid driver's license as driving is an essential function of this position

Physical Requirements
  • The position may involve sitting, standing, driving, and/or movement, the ability to exert a minimal force of up to 50 pounds and occasionally exert up to 80 pounds of minimal force to carry, lift, push, pull, and otherwise move objects. Must be able to climb ladders, scaffolding, and other means to reach and observe all areas of the building. Ability to work in various weather conditions - heat, rain, cold, etc.

PulteGroup, Inc. and its affiliates do not accept unsolicited resumes from individual recruiters or third party recruiting agencies (collectively, "Recruiters") in response to job postings. If Recruiters nevertheless submit one or more unsolicited resumes to any employee at PulteGroup, Inc. or its affiliates without a valid written agreement in place for this position, it will be deemed the sole property of PulteGroup, Inc. and its affiliates. No fee will be owing or paid to Recruiters who submit unsolicited candidates, in the event the candidate is hired by PulteGroup, Inc. or its affiliates as a result of the referral, without a written agreement between PulteGroup, Inc. and through any means other than via our Applicant Tracking System.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. We will provide a reasonable accommodation to a qualified applicant with a disability that will enable the individual to have an equal opportunity to participate in the application process and to be considered for a job.
This Organization Participates in e-Verify
Pulte Homes of Minnesota is an equal employment opportunity/affirmative action employer.
California Privacy Policy

Apply