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Service Director Jobs in Conway, SC (NOW HIRING)

Dietary Aide

Ash, NC · On-site

$16/hr

The primary purpose of your job is to assist in food preparation and service while maintaining clean and sanitary conditions in the kitchen and dining areas as directed by the Food Service Director ...

Dietary Aide

Ash, NC · On-site

$16/hr

The primary purpose of your job is to assist in food preparation and service while maintaining clean and sanitary conditions in the kitchen and dining areas as directed by the Food Service Director ...

Dietary Aide

Ash, NC · On-site

$16/hr

The primary purpose of your job is to assist in food preparation and service while maintaining clean and sanitary conditions in the kitchen and dining areas as directed by the Food Service Director ...

Dietary Aide

Ash, NC · On-site

$16/hr

The primary purpose of your job is to assist in food preparation and service while maintaining clean and sanitary conditions in the kitchen and dining areas as directed by the Food Service Director ...

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Service Director information

See Conway, SC salary details

$26K

$87.6K

$148.8K

How much do service director jobs pay per year?

As of Aug 9, 2026, the average yearly pay for service director in Conway, SC is $87,576.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,000.00 and $102,400.00 per year, depending on experience, location, and employer.

What does a service director do?

A Service Director oversees the service operations within an organization, ensuring that customer service standards are met and that all service-related activities run smoothly. They manage service teams, develop policies and procedures, handle customer complaints, and work to improve overall customer satisfaction. Service Directors also analyze service metrics, implement strategies for improvement, and may be responsible for budgeting and training employees. Their role is crucial in maintaining a positive relationship between the company and its clients.

What are the key skills and qualifications needed to thrive as a service director, and why are they important?

To thrive as a Service Director, you need strong leadership abilities, extensive experience in service management, and a relevant degree such as business administration or management. Familiarity with customer relationship management (CRM) systems, service desk software, and project management tools—along with certifications like ITIL—are commonly required. Exceptional communication, problem-solving, and team-building skills help you excel in directing teams and improving customer satisfaction. These skills and qualifications are crucial for ensuring efficient service delivery, fostering high-performing teams, and achieving organizational goals.

How does a service director typically collaborate with other departments to ensure high-quality customer service?

A Service Director works closely with departments such as sales, operations, and technical support to align service delivery with overall business goals. They regularly communicate with these teams to address customer feedback, resolve escalated issues, and implement process improvements. This collaborative approach helps ensure that customer needs are met efficiently and that service standards are consistently maintained across the organization. Building strong interdepartmental relationships is key to overcoming challenges and driving customer satisfaction.

What is the difference between Service Director vs Service Manager?

AspectService DirectorService Manager
ResponsibilitiesOversees multiple service departments, develops strategic plans, manages budgets, and leads large teams.Manages daily service operations, supervises staff, and ensures customer satisfaction within a specific service area.
CredentialsTypically requires a bachelor’s degree in business, management, or related field; experience in service leadership roles.Usually requires a bachelor’s degree or relevant experience in service or customer support roles.
Work EnvironmentCorporate offices, large service facilities, or multi-location organizations.Service centers, customer support centers, or on-site service locations.

The main difference between a Service Director and a Service Manager lies in scope and strategic focus. Service Directors oversee multiple departments and develop long-term strategies, while Service Managers focus on daily operations and customer satisfaction within specific areas.

What is a service director?

A service director, also referred to as a customer service manager, oversees initiatives, protocols, and policies related to customer service and works to maintain client retention. As a service director, your job duties include developing and implementing training for new and experienced customer service representatives, quality assurance, and interacting with clients. You manage employees and ensure that everyone is doing the best job they can to provide excellent customer service. Qualifications for this career include a bachelor’s degree in a business-related field and several years of experience in a management role. You’re expected to have excellent leadership skills in this position.

More about Service Director jobs
What are the most commonly searched types of Service jobs in Conway, SC? The most popular types of Service jobs in Conway, SC are:
What job categories do people searching Service Director jobs in Conway, SC look for? The top searched job categories for Service Director jobs in Conway, SC are:
What cities near Conway, SC are hiring for Service Director jobs? Cities near Conway, SC with the most Service Director job openings:
Infographic showing various Service Director job openings in Conway, SC as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $87,576 per year, or $42.1 per hour.

Health Services Director

Myrtle Beach Grove Senior Living

Myrtle Beach, SC • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

Perks and Benefits*:
      • Earn up to 1% wageincrease every quarter
        • 401K Retirement Plan with Safe Harbor matching contribution
        • Length of Service Bonus Program of up to $5,000
        • Employee Referral Bonus of up to $1,000
        • Access to earned wages prior to payday
        • Generous PTO Plan
        • Career Development
        • An employee engaged scheduling system
        • Affordable Medical, Dental, Vision, Supplemental Benefits
        • Sinceri Senior Living Discount Marketplace
        • Walking Spree rewards for healthy habits

      Oh, and did we mention an amazing Team Environment?
      *Some benefits may vary depending on position andemployment status

Minimum Eligibility Requirements:
  • Licensed Practical Nurse (LPN or LVN) with a strong senior living background
  • Current and active state license in good standing
  • Previous supervisory or management experience in a related healthcare setting
  • Ability to build effective relationships with residents, family members, and staff
  • Strong documentation skills
  • Proficient in developing systems for monitoring resident health conditions and ensuring efficient and safe delivery of care
  • Excellent organizational skills and ability to prioritize tasks to accommodate fluctuating resident and facility needs
  • Professional representation of the facility and a positive demeanor
  • Experience in training and staff development

Essential Functions:
  • Collaborate with the Administrator in hiring, supervising, evaluating, and providing progressive discipline for all care staff
  • Develop and monitor work schedules for Caregivers and Nursing staff to ensure optimal staffing levels for quality resident care
  • Serve as a member of the facility management team and act as Administrator in their absence
  • Assist with marketing responsibilities and build networks with healthcare community referral sources
  • Provide training to staff on health-related topics and maintain training records
  • Act as a role model for professional appearance, communication, and conduct
  • Oversee the resident assessment process and ensure accurate and updated service plans
  • Coordinate resident and family care conferences
  • Serve as a liaison between residents, families, and physicians regarding healthcare issues
  • Monitor and evaluate changes in resident condition, implement effective interventions, and document accordingly
  • Perform skilled nursing tasks as per policy and state law
  • Ensure safe and accurate medication management, maintaining proper documentation and storage
  • Implement systems to monitor resident health concerns, such as weight and nutrition, skin integrity, mobility, fall management, and challenging behaviors
  • Maintain an adequate inventory of healthcare supplies and equipment, following facility protocols for purchasing
  • Monitor the Alert Charting system and review Resident Health Records for compliance and quality standards
  • Demonstrate courtesy, gentleness, and effective communication techniques when interacting with residents
  • Provide resident care in a safe and dignified manner, always upholding resident dignity, choice, and respect
  • Stay updated on current OSHA and state regulations and ensure facility compliance with resident care and nursing functions

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Why You Should Work With Us:
As a Sinceri Senior Living company, we are a fun loving, employee-centric community like no other! Maybe that's why we have been certified by our employees as a Great Place to Work ® for our 7th Year in a row. Create your healthcare career with us and learn about all the career growth opportunities we offer.
Have we sparked your interest yet? Apply online and join our wonderful team. Questions about the application process? Come visit us and our staff will be happy to assist you!
Sinceri Senior living is proud to be an Equal Employment Opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. Minors must be at least 16 years of age to be employed by Sinceri Senior Living. Candidates submitted by unsolicited 3rd party recruiters will not be considered.