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Service Director Jobs in Lexington, SC (NOW HIRING)

Encompass Health

Nutrition Services Director

Irmo, SC · On-site

Nutrition Services Director Career Opportunity Appreciated for your Nutrition Services skills Are ... Ten plus years healthcare food service experience, or five plus years of healthcare management ...

Recovery Solutions

Medical Services Director

Columbia, SC · On-site

$324K - $360K/yr

Medical Services Director Department: Provider - Medical Job Status: Full-Time Rate of Pay: $324 ... Eligibility for perks and benefits varies based on employee type and length of service. You Matter ...

Recovery Solutions

Medical Services Director

Columbia, SC · On-site

$324K - $360K/yr

Medical Services Director Department: Provider - Medical Job Status: Full-Time Rate of Pay: $324 ... Eligibility for perks and benefits varies based on employee type and length of service. You Matter ...

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All JobsService JobsService Director JobsService Director Jobs in Lexington, SC

Service Director information

See Lexington, SC salary details

$26.1K

$87.9K

$149.4K

How much do service director jobs pay per year?

As of Aug 26, 2026, the average yearly pay for service director in Lexington, SC is $87,884.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,200.00 and $102,700.00 per year, depending on experience, location, and employer.

What is a service director?

A service director, also referred to as a customer service manager, oversees initiatives, protocols, and policies related to customer service and works to maintain client retention. As a service director, your job duties include developing and implementing training for new and experienced customer service representatives, quality assurance, and interacting with clients. You manage employees and ensure that everyone is doing the best job they can to provide excellent customer service. Qualifications for this career include a bachelor’s degree in a business-related field and several years of experience in a management role. You’re expected to have excellent leadership skills in this position.

What does a service director do?

A Service Director oversees the service operations within an organization, ensuring that customer service standards are met and that all service-related activities run smoothly. They manage service teams, develop policies and procedures, handle customer complaints, and work to improve overall customer satisfaction. Service Directors also analyze service metrics, implement strategies for improvement, and may be responsible for budgeting and training employees. Their role is crucial in maintaining a positive relationship between the company and its clients.

What are the key skills and qualifications needed to thrive as a service director, and why are they important?

To thrive as a Service Director, you need strong leadership abilities, extensive experience in service management, and a relevant degree such as business administration or management. Familiarity with customer relationship management (CRM) systems, service desk software, and project management tools—along with certifications like ITIL—are commonly required. Exceptional communication, problem-solving, and team-building skills help you excel in directing teams and improving customer satisfaction. These skills and qualifications are crucial for ensuring efficient service delivery, fostering high-performing teams, and achieving organizational goals.

How does a service director typically collaborate with other departments to ensure high-quality customer service?

A Service Director works closely with departments such as sales, operations, and technical support to align service delivery with overall business goals. They regularly communicate with these teams to address customer feedback, resolve escalated issues, and implement process improvements. This collaborative approach helps ensure that customer needs are met efficiently and that service standards are consistently maintained across the organization. Building strong interdepartmental relationships is key to overcoming challenges and driving customer satisfaction.

What is the difference between Service Director vs Service Manager?

AspectService DirectorService Manager
ResponsibilitiesOversees multiple service departments, develops strategic plans, manages budgets, and leads large teams.Manages daily service operations, supervises staff, and ensures customer satisfaction within a specific service area.
CredentialsTypically requires a bachelor’s degree in business, management, or related field; experience in service leadership roles.Usually requires a bachelor’s degree or relevant experience in service or customer support roles.
Work EnvironmentCorporate offices, large service facilities, or multi-location organizations.Service centers, customer support centers, or on-site service locations.

The main difference between a Service Director and a Service Manager lies in scope and strategic focus. Service Directors oversee multiple departments and develop long-term strategies, while Service Managers focus on daily operations and customer satisfaction within specific areas.

How do you become a service director?

To become a service director, candidates typically need several years of experience in customer service, operations, or management roles, along with strong leadership and communication skills. A bachelor's degree in business, management, or a related field is often required, and some employers may prefer candidates with industry-specific certifications or advanced degrees. Progression usually involves advancing through supervisory or managerial positions before qualifying for a service director role.
More about Service Director jobs

What are the most commonly searched types of Service jobs in Lexington, SC?

The most popular types of Service jobs in Lexington, SC are:

What job categories do people searching Service Director jobs in Lexington, SC look for?

The top searched job categories for Service Director jobs in Lexington, SC are:

What cities near Lexington, SC are hiring for Service Director jobs?

Cities near Lexington, SC with the most Service Director job openings:

Service Director jobs near you
Infographic showing various Service Director job openings in Lexington, SC as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $87,884 per year, or $42.3 per hour.

Automotive Service Director

Lexington, SC • On-site

Jim Hudson Automotive Group
Retail • 11 - 50 employees
Learn more about Jim Hudson Automotive Groupexternal

Full-time

Medical, Dental, Retirement, PTO

Re-posted 28 days ago

Job description

Description:

Jim Hudson Automotive Group is hiring for a Service Director to manage the efficient and profitable operation of a high-volume service department. We are seeking a seasoned professional with exceptional customer service skills, high ethical standards, and a strong team culture. We value our employees and invest in their success!


Don’t miss out on this opportunity to work at a growing, progressive dealership group where you can enjoy warm winters, amazing summers, and beautiful surroundings, including palm-tree lined roadways. Upload your resume AND complete the assessment for immediate consideration.

We offer:

  • Top Tier compensation for the right experienced candidate
  • Domestic Experience preferred but not required
  • Relocation assistance possible for the right candidate
  • Excellent Medical and Dental insurance
  • 401(k) retirement plan with GENEROUS match
  • Disability Insurance
  • Paid Vacation and Personal Leave
  • Paid Holidays
  • No Sundays!
  • State-of-the-Art facility
  • Employee Assistance Program
  • Employee Assistance Fund
  • Flexible Scheduling
  • Corporate Chaplain
  • Career advancement opportunities
  • A positive and professional work environment
  • Christmas Bonus

Responsibilities - Service Director:

  • Forecasts goals and objectives for the departments and strives to meet them.
  • Hires, trains, motivates and monitors the performance of the service department team members.
  • Prepares and administers an annual operating budget for the service department.
  • Maintains reporting systems required by general management and the factory.
  • Attends managers meetings.
  • Provide technical assistance to employees as needed.
  • Ensure customer complaints, etc. are solved fairly and quickly.
  • Ensure shop equipment is properly maintained and repaired.
  • Ensure service department employees follow safety policies.
Requirements:

Qualifications - Service Director:

  • Prior Automotive Service Managerial Experience required (min. 3 years).
  • Excellent communication, LEADERSHIP, and customer service skills.
  • A positive attitude, good work ethic, and top problem-solving skills.
  • Ability to operate the department at a profit according to dealership guidelines.
  • Valid driver's license and good driving record.
  • Resume must be uploaded, and online assessment completed for immediate consideration.
  • Must be authorized to work in the U.S. without sponsorship and be a current resident.
  • Must pass pre-employment testing to include background checks, MVR, and drug screen.

Please use the following link to complete pre-employment assessment: https://assessment.predictiveindex.com/4N95/6fb2cf2f-1b72-4b79-9d46-78bac926538d?type=candidateba
We are an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.