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Service Director Jobs in Fountain Inn, SC (NOW HIRING)

MSI Viking

Director of Service

Greer, SC · On-site

Director of Service - Metrology Reports To: CEO Type: Full-Time, Exempt The Director of Service - Metrology is responsible for leading and managing the service and repair operations related to ...

New

MSI Viking

Director of Service

Greer, SC · On-site

Director of Service - Metrology Reports To: CEO Type: Full-Time, Exempt The Director of Service - Metrology is responsible for leading and managing the service and repair operations related to ...

New

PACS

Social Services Director

Greenville, SC · On-site

$65K - $80K/yr

Social Services Director - Full-Time $65,000-$80,000/year Greenville, SC About Us At Cherrydale Post Acute , we believe in planting roots. Many of our team members and leaders have been with us for ...

PACS

Social Services Director

Greer, SC · On-site

$50K - $60K/yr

Social Services Director - Full-Time $50,000-$60,000/year Greer, SC About Us Chandler Creek Post ... Develop and implement individualized social service care plans * Assist residents in achieving the ...

Stop A Minit

DIRECTOR OF FOOD SERVICE

Iva, SC

The director of food service will manage food service operations at all locations. The director of food service will (1) assist with hiring and training kitchen staff, (2) ServSafe training and DHEC ...

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DIRECTOR OF FOOD SERVICE

Greenville, SC

The director of food service will manage food service operations at all locations. The director of food service will (1) assist with hiring and training kitchen staff, (2) ServSafe training and DHEC ...

Stop-A-Minit

DIRECTOR OF FOOD SERVICE

Greenville, SC · On-site

Description: The director of food service will manage food service operations at all locations. The director of food service will (1) assist with hiring and training kitchen staff, (2) ServSafe ...

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DIRECTOR OF FOOD SERVICE

Pelzer, SC

The director of food service will manage food service operations at all locations. The director of food service will (1) assist with hiring and training kitchen staff, (2) ServSafe training and DHEC ...

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DIRECTOR OF FOOD SERVICE

Abbeville, SC

The director of food service will manage food service operations at all locations. The director of food service will (1) assist with hiring and training kitchen staff, (2) ServSafe training and DHEC ...

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DIRECTOR OF FOOD SERVICE

Piedmont, SC

The director of food service will manage food service operations at all locations. The director of food service will (1) assist with hiring and training kitchen staff, (2) ServSafe training and DHEC ...

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DIRECTOR OF FOOD SERVICE

Greenwood, SC

The director of food service will manage food service operations at all locations. The director of food service will (1) assist with hiring and training kitchen staff, (2) ServSafe training and DHEC ...

Stop-A-Minit

DIRECTOR OF FOOD SERVICE

Honea Path, SC · On-site

Description: The director of food service will manage food service operations at all locations. The director of food service will (1) assist with hiring and training kitchen staff, (2) ServSafe ...

Stop A Minit

DIRECTOR OF FOOD SERVICE

Greenwood, SC

The director of food service will manage food service operations at all locations. The director of food service will (1) assist with hiring and training kitchen staff, (2) ServSafe training and DHEC ...

Stop A Minit

DIRECTOR OF FOOD SERVICE

Anderson, SC

The director of food service will manage food service operations at all locations. The director of food service will (1) assist with hiring and training kitchen staff, (2) ServSafe training and DHEC ...

Stop A Minit

DIRECTOR OF FOOD SERVICE

Anderson, SC

The director of food service will manage food service operations at all locations. The director of food service will (1) assist with hiring and training kitchen staff, (2) ServSafe training and DHEC ...

Stop-A-Minit

DIRECTOR OF FOOD SERVICE

Anderson, SC · On-site

Description: The director of food service will manage food service operations at all locations. The director of food service will (1) assist with hiring and training kitchen staff, (2) ServSafe ...

Stop-A-Minit

DIRECTOR OF FOOD SERVICE

Honea Path, SC · On-site

Description: The director of food service will manage food service operations at all locations. The director of food service will (1) assist with hiring and training kitchen staff, (2) ServSafe ...

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Showing results 1-20

All JobsService JobsService Director JobsService Director Jobs in Fountain Inn, SC

Service Director information

See Fountain Inn, SC salary details

$27.2K

$91.6K

$155.8K

How much do service director jobs pay per year?

As of Aug 8, 2026, the average yearly pay for service director in Fountain Inn, SC is $91,645.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,100.00 and $107,100.00 per year, depending on experience, location, and employer.

What does a service director do?

A Service Director oversees the service operations within an organization, ensuring that customer service standards are met and that all service-related activities run smoothly. They manage service teams, develop policies and procedures, handle customer complaints, and work to improve overall customer satisfaction. Service Directors also analyze service metrics, implement strategies for improvement, and may be responsible for budgeting and training employees. Their role is crucial in maintaining a positive relationship between the company and its clients.

What are the key skills and qualifications needed to thrive as a service director, and why are they important?

To thrive as a Service Director, you need strong leadership abilities, extensive experience in service management, and a relevant degree such as business administration or management. Familiarity with customer relationship management (CRM) systems, service desk software, and project management tools—along with certifications like ITIL—are commonly required. Exceptional communication, problem-solving, and team-building skills help you excel in directing teams and improving customer satisfaction. These skills and qualifications are crucial for ensuring efficient service delivery, fostering high-performing teams, and achieving organizational goals.

How does a service director typically collaborate with other departments to ensure high-quality customer service?

A Service Director works closely with departments such as sales, operations, and technical support to align service delivery with overall business goals. They regularly communicate with these teams to address customer feedback, resolve escalated issues, and implement process improvements. This collaborative approach helps ensure that customer needs are met efficiently and that service standards are consistently maintained across the organization. Building strong interdepartmental relationships is key to overcoming challenges and driving customer satisfaction.

What is the difference between Service Director vs Service Manager?

AspectService DirectorService Manager
ResponsibilitiesOversees multiple service departments, develops strategic plans, manages budgets, and leads large teams.Manages daily service operations, supervises staff, and ensures customer satisfaction within a specific service area.
CredentialsTypically requires a bachelor’s degree in business, management, or related field; experience in service leadership roles.Usually requires a bachelor’s degree or relevant experience in service or customer support roles.
Work EnvironmentCorporate offices, large service facilities, or multi-location organizations.Service centers, customer support centers, or on-site service locations.

The main difference between a Service Director and a Service Manager lies in scope and strategic focus. Service Directors oversee multiple departments and develop long-term strategies, while Service Managers focus on daily operations and customer satisfaction within specific areas.

What is a service director?

A service director, also referred to as a customer service manager, oversees initiatives, protocols, and policies related to customer service and works to maintain client retention. As a service director, your job duties include developing and implementing training for new and experienced customer service representatives, quality assurance, and interacting with clients. You manage employees and ensure that everyone is doing the best job they can to provide excellent customer service. Qualifications for this career include a bachelor’s degree in a business-related field and several years of experience in a management role. You’re expected to have excellent leadership skills in this position.

More about Service Director jobs
What cities near Fountain Inn, SC are hiring for Service Director jobs? Cities near Fountain Inn, SC with the most Service Director job openings:
Service Director jobs near you
Infographic showing various Service Director job openings in Fountain Inn, SC as of June 2026, with employment types broken down into 80% Full Time, 14% Part Time, 2% Temporary, and 4% Contract. Highlights an 90% Physical, 4% Hybrid, and 6% Remote job distribution, with an average salary of $91,645 per year, or $44.1 per hour.

Director of Service

MSI Viking

Greer, SC • On-site

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 3 days ago

New

Job description

Job Title: Director of Service - Metrology
Reports To: CEO Type: Full-Time, Exempt
The Director of Service - Metrology is responsible for leading and managing the service and repair operations related to metrology equipment and calibration. This individual will oversee installation, calibration, preventive maintenance, repair services, customer support, and field service engineering for precision measurement tools. The role includes profit and loss responsibility, driving customer satisfaction, ensuring compliance with industry standards, and optimizing service delivery models to support business growth.
Key Responsibilities:
  • Leadership & Strategy
    • Develop and execute the strategy for the Service/Repair departments aligned with overall business goals.
    • Lead a team of laboratory and repair managers.
    • Set and monitor KPIs for service performance, customer satisfaction, response times, and profit contribution.
  • Customer Service & Support
    • Oversee customer engagement processes including installation, training, and ongoing service contracts.
    • Serve as a high-level escalation point for major service issues.
    • Ensure exceptional customer satisfaction through timely, professional service and technical support.
  • Operational Excellence
    • Establish standardized processes for service delivery, including documentation, calibration protocols, and safety procedures.
    • Maintain compliance with ISO/IEC 17025, FDA, FAA or other relevant regulatory and quality standards.
  • Team Development & Training
    • Implement continuing education and certification programs for metrology equipment and techniques.
    • Work closely with Quality to assure Calibration Labs and technicians are audit ready every day.
  • Financial Oversight
    • Develop and manage the service department's budget, including revenue from service contracts and cost management.
    • Analyze financial performance of service offerings and identify opportunities for growth or efficiency.
  • Cross-Functional Collaboration
    • Partner with Quality and Sales teams to provide customer feedback, support product development, and enhance service offerings.
    • Contribute to the development of new service products, including remote diagnostics and predictive maintenance.
    • Work closely with Quality and Lab Management regarding new standards and scope expansion and prepare the necessary ROI to justify new standards.

Requirements
  • 10+ years of experience in service or operations, with 5+ years in a leadership role, preferably in metrology or precision instrumentation.
  • Strong understanding of metrology principles (dimensional, optical, surface, electronics, or coordinate measurement systems).
  • Proven ability to lead and scale service organizations across multiple regions.
  • Familiarity with regulatory environments (e.g., ISO 17025, FDA, GMP, etc.).
  • Excellent communication, negotiation, and organizational skills.
  • Willingness to travel (domestic) is required.

Benefits
  • Competitive pay based on skills and qualifications
  • Medical, dental, disability, and life insurance
  • 401k with Company match
  • Paid vacation and company holidays
  • Continuing Education Opportunities

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