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Service Manager Jobs in Rhode Island (NOW HIRING)

Grieco Automotive Group

Service Manager

Johnston, RI · On-site

Service Manager duties and responsibilities A Service Manager will need to fulfil the following important duties and responsibilities to excel at their job: * Developing and implementing service ...

Safe Harbor Marinas

Service Manager

Jamestown, RI

The Service Manager will manage requirements of the service department to successfully achieve objectives and ensure service work is performed in a timely & efficient manner. The Service Manager ...

SAFE HARBOR MARINAS

Service Manager

Jamestown, RI · On-site

The Service Manager will manage requirements of the service department to successfully achieve objectives and ensure service work is performed in a timely & efficient manner. The Service Manager ...

Gem Plumbing & Heating

Service Manager

Lincoln, RI

As Service Manager , you will be responsible for overseeing and managing the daily operations of your department. Ensuring that services are delivered efficiently, meet quality standards, and satisfy ...

Texas Roadhouse

Service Manager

East Greenwich, RI · On-site

$62K - $80K/yr

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Texas Roadhouse

Service Manager

Cranston, RI · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Texas Roadhouse

Service Manager

Smithfield, RI · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Texas Roadhouse

Service Manager

Warwick, RI · On-site

$62K - $80K/yr

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Texas Roadhouse

Service Manager

North Smithfield, RI · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Gem Plumbing & Heating

Service Manager

Lincoln, RI · On-site

$130K - $150K/yr

As Service Manager , you will be responsible for overseeing and managing the daily operations of your department. Ensuring that services are delivered efficiently, meet quality standards, and satisfy ...

Gem Plumbing & Heating

Service Manager

Lincoln, RI · On-site

$130K - $150K/yr

As Service Manager , you will be responsible for overseeing and managing the daily operations of your department. Ensuring that services are delivered efficiently, meet quality standards, and satisfy ...

Texas Roadhouse

Service Manager

Cranston, RI · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Midas

Automotive Service Manager

Warwick, RI · On-site

$52K - $84K/yr

We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services.

RISE GROUP INC

Director of Service

Cranston, RI · On-site

The Regional Service Manager partners closely with Installation Managers, Sales, Dispatch, and Operations leadership to ensure profitable, high-quality service delivery and long-term customer ...

Safeway Oil Change & Automotive Services

Be Seen First

Automotive Service Manager

Cranston, RI · On-site

$70K - $90K/yr

Safeway Automotive Services Cranston, Rhode Island, 02920 Full-time $70,000 - $90,000 annually About the Job: Automotive Shop Manager Employment Type: Full-Time Compensation: $70,000 to $90,000 plus ...

The Hinckley Company

Client Service Manager

Portsmouth, RI · On-site

$90K - $130K/yr

Job Summary As the Client Service Manager, you'll be at the heart of our service yard --coordinating projects, solving problems, and ensuring every boat is met with the highest standards. If you ...

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Showing results 1-20

All JobsService JobsService Manager JobsService Manager Jobs in Rhode Island

Service Manager information

See Rhode Island salary details

$32.3K

$68.5K

$116K

How much do service manager jobs pay per year?

As of Jul 29, 2026, the average yearly pay for service manager in Rhode Island is $68,523.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,900.00 and $78,800.00 per year, depending on experience, location, and employer.

What Is a Service Manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What are high paying manager jobs?

High-paying manager jobs include executive roles such as general manager, operations manager, and project manager, often requiring leadership skills, industry experience, and relevant certifications. Salaries vary by industry and location but typically range from $80,000 to over $150,000 annually for senior positions. Specialized fields like IT, finance, and healthcare tend to offer higher compensation for managerial roles.

Is a CSA job stressful?

A Customer Service Associate (CSA) job can be stressful due to high customer interaction, problem-solving demands, and meeting performance targets. Stress levels vary based on the work environment, workload, and individual coping skills, but CSAs often need strong communication and patience to handle challenging situations effectively.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What does a Service Manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

How much does a service manager make?

The average annual salary for a service manager in Ohio is approximately $65,000 to $85,000, depending on experience, industry, and company size. Salaries can vary based on certifications, technical skills, and the specific sector, such as automotive, hospitality, or technical services.

How does a Service Manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What are the key skills and qualifications needed to thrive as a Service Manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

What is the role of a service manager?

A service manager oversees the delivery of services to customers, ensuring quality, efficiency, and customer satisfaction. They coordinate staff, manage service processes, handle client issues, and often use management tools to monitor performance and improve operations.
More about Service Manager jobs
What are the most commonly searched types of Service jobs in Rhode Island? The most popular types of Service jobs in Rhode Island are:
What are popular job titles related to Service Manager jobs in Rhode Island? For Service Manager jobs in Rhode Island, the most frequently searched job titles are:
What job categories do people searching Service Manager jobs in Rhode Island look for? The top searched job categories for Service Manager jobs in Rhode Island are:
What cities in Rhode Island are hiring for Service Manager jobs? Cities in Rhode Island with the most Service Manager job openings:
Service Manager jobs near you
Infographic showing various Service Manager job openings in Rhode Island as of July 2026, with employment types broken down into 83% Full Time, 13% Part Time, and 4% Temporary. Highlights an 100% In-person job distribution, with an average salary of $68,523 per year, or $32.9 per hour.
Service Manager

Service Manager

Grieco Automotive Group

Johnston, RI • On-site

Full-time

Posted 14 days ago

Job description

Service Manager duties and responsibilities

A Service Manager will need to fulfil the following important duties and responsibilities to excel at their job:

  • Developing and implementing service standards and procedures for the service delivery department
  • Setting up and maintaining the service desk
  • Supervising other members of the service delivery team
  • Maintaining customer relationships and improving response and delivery times
  • Updating service methods to improve overall efficiency
  • Resolving any service problems and customer complaints
  • Conducting periodic appraisals of team members and identifying areas for improvement
  • Creating and presenting regular reports to senior management
  • Developing contracts for Commercial Contractors and Developers who have ongoing rental or purchase needs
  • Instructing customers on equipment operation, care and maintenance
  • Inspecting rental equipment on return, looking for any damage and returning deposits

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