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Service Manager Jobs in Rhode Island (NOW HIRING)

Grieco Automotive Group

Service Manager

Johnston, RI · On-site

Service Manager duties and responsibilities A Service Manager will need to fulfil the following important duties and responsibilities to excel at their job: * Developing and implementing service ...

Gem Plumbing & Heating

Service Manager

Lincoln, RI · On-site

$130K - $150K/yr

Summary: As HVAC Service Manager , you will be responsible for overseeing and managing the daily operations of your department. Ensuring that services are delivered efficiently, meet quality ...

Gem Plumbing & Heating

Service Manager

Lincoln, RI · On-site

Summary: As HVAC Service Manager , you will be responsible for overseeing and managing the daily operations of your department. Ensuring that services are delivered efficiently, meet quality ...

Texas Roadhouse

Service Manager

Warwick, RI · On-site

$62K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Texas Roadhouse

Service Manager

Smithfield, RI · On-site

$5.2K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Texas Roadhouse

Service Manager

East Greenwich, RI

$62K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Texas Roadhouse

Service Manager

Cranston, RI · On-site

$5.2K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Texas Roadhouse

Service Manager

North Smithfield, RI · On-site

$5.2K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Gem Plumbing & Heating

Service Manager

Lincoln, RI · On-site

$130K - $150K/yr

As HVAC Service Manager, you will be responsible for overseeing and managing the daily operations of your department. Ensuring that services are delivered efficiently, meet quality standards, and ...

Texas Roadhouse

Service Manager

Cranston, RI · On-site

$5.2K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Midas

Automotive Service Manager

Warwick, RI · On-site

$52K - $84K/yr

We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services.

W3Global Inc.

Service Manager - Air Compressors

Cranston, RI

$75K - $90K/yr

  • Medical

  • Retirement

  • PTO

Service Manager - Air compressors Location: Cranston, RI We are seeking an experienced Service Manager to oversee daily service operations, lead a team of field technicians, and ensure exceptional ...

Albertsons

Food Service Manager

Wakefield, RI

$22 - $27/hr

  • Medical

  • Dental

  • Retirement

  • PTO

As a Food Service Manager, you will oversee daily La Carte operations, drive sales, and ensure high standards for food safety, merchandising, and service. This role offers a fast‑paced, hands‑on ...

Albertsons

Food Service Manager

Wakefield, RI · On-site

  • Medical

  • Dental

  • Retirement

  • PTO

As a Food Service Manager, you will oversee daily La Carte operations, drive sales, and ensure high standards for food safety, merchandising, and service. This role offers a fast-paced, hands-on ...

Albertsons

Food Service Manager

Wakefield, RI · On-site

  • Medical

  • Dental

  • Retirement

  • PTO

As a Food Service Manager, you will oversee daily La Carte operations, drive sales, and ensure high standards for food safety, merchandising, and service. This role offers a fastpaced, handson ...

O'Reilly Auto Parts

Installer Service Manager

Peace Dale, RI

$16.90 - $24.90/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Directs activities of all team members assigned to installer service counter, to ensure highest level of customer service. Work with the store manager to ensure proper staffing of ISSs, delivery ...

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Showing results 1-20

All JobsService JobsService Manager JobsService Manager Jobs in Rhode Island

Service Manager information

See Rhode Island salary details

$32.3K

$68.5K

$116K

How much do service manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for service manager in Rhode Island is $68,523.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,900.00 and $78,800.00 per year, depending on experience, location, and employer.

What is a service manager?

Service manager is a broad title given to positions throughout a wide variety of industries. As it is an umbrella term, responsibilities vary significantly from job to job. However, in all service manager positions, your duties revolve around ensuring that the services your company offers are running smoothly. This means coordinating with a team of service workers to ensure that their work meets the standards set by the company and the industry. In industries like healthcare, this may require more than basic customer service, as your team must also meet government regulations. Management positions may require overtime, especially in shift work industries, as you are responsible for the performance of the entire department, not just a particular shift. Necessary skills and qualifications vary by job. However, all service managers must be organized, able to delegate when needed, and have excellent communication skills.

What does a service manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What are the key skills and qualifications needed to thrive as a service manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a service manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

Is a service manager a stressful job?

A service manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing staff, and meeting performance targets. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in fast-paced environments.
More about Service Manager jobs

What are the most commonly searched types of Service jobs in Rhode Island?

The most popular types of Service jobs in Rhode Island are:

What are popular job titles related to Service Manager jobs in Rhode Island?

For Service Manager jobs in Rhode Island, the most frequently searched job titles are:

What job categories do people searching Service Manager jobs in Rhode Island look for?

The top searched job categories for Service Manager jobs in Rhode Island are:

What cities in Rhode Island are hiring for Service Manager jobs?

Cities in Rhode Island with the most Service Manager job openings:

Service Manager jobs near you
Infographic showing various Service Manager job openings in Rhode Island as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Temporary. Highlights an 100% In-person job distribution, with an average salary of $68,523 per year, or $32.9 per hour.

Service Manager

Grieco Automotive Group

Johnston, RI • On-site

Full-time

Re-posted 5 days ago

Job description

Service Manager duties and responsibilities

A Service Manager will need to fulfil the following important duties and responsibilities to excel at their job:

  • Developing and implementing service standards and procedures for the service delivery department
  • Setting up and maintaining the service desk
  • Supervising other members of the service delivery team
  • Maintaining customer relationships and improving response and delivery times
  • Updating service methods to improve overall efficiency
  • Resolving any service problems and customer complaints
  • Conducting periodic appraisals of team members and identifying areas for improvement
  • Creating and presenting regular reports to senior management
  • Developing contracts for Commercial Contractors and Developers who have ongoing rental or purchase needs
  • Instructing customers on equipment operation, care and maintenance
  • Inspecting rental equipment on return, looking for any damage and returning deposits

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