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Service Director Jobs in Rhode Island (NOW HIRING)

AdviniaCare

Food Service Director

Providence, RI · On-site

) Food Service Supervisor The Food Service Director assumes the total responsibility for the delivery of quality food service to facility residents. Responsible for dietary sanitation, management of ...

Aramark

Food Service Director

North Kingstown, RI

$80K - $90K/yr

The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers ...

Aramark

Food Service Director

Ashaway, RI

$70K - $80K/yr

The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers ...

Aramark

Food Service Director

North Kingstown, RI · On-site

$80K - $90K/yr

The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers ...

Aramark

Food Service Director

Ashaway, RI

$70K - $80K/yr

The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers ...

Aramark

Food Service Director

Ashaway, RI · On-site

$70K - $80K/yr

The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers ...

Aramark

Food Service Director

North Kingstown, RI · On-site

$80K - $90K/yr

The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers ...

Brentwood Nursing Home

Cook

Warwick, RI

$13.75 - $18.25/hr

This position reports to the Food Service Director QUALIFICATIONS: 1. High school diploma or GED required, or must be enrolled for completion of High School Diploma and/or GED. 2. Requires a minimum ...

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Service Director information

See Rhode Island salary details

$29.9K

$100.5K

$170.9K

How much do service director jobs pay per year?

As of Jul 28, 2026, the average yearly pay for service director in Rhode Island is $100,549.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,900.00 and $117,500.00 per year, depending on experience, location, and employer.

What does a Service Director do?

A Service Director oversees the service operations within an organization, ensuring that customer service standards are met and that all service-related activities run smoothly. They manage service teams, develop policies and procedures, handle customer complaints, and work to improve overall customer satisfaction. Service Directors also analyze service metrics, implement strategies for improvement, and may be responsible for budgeting and training employees. Their role is crucial in maintaining a positive relationship between the company and its clients.

What are the key skills and qualifications needed to thrive as a Service Director, and why are they important?

To thrive as a Service Director, you need strong leadership abilities, extensive experience in service management, and a relevant degree such as business administration or management. Familiarity with customer relationship management (CRM) systems, service desk software, and project management tools—along with certifications like ITIL—are commonly required. Exceptional communication, problem-solving, and team-building skills help you excel in directing teams and improving customer satisfaction. These skills and qualifications are crucial for ensuring efficient service delivery, fostering high-performing teams, and achieving organizational goals.

How does a Service Director typically collaborate with other departments to ensure high-quality customer service?

A Service Director works closely with departments such as sales, operations, and technical support to align service delivery with overall business goals. They regularly communicate with these teams to address customer feedback, resolve escalated issues, and implement process improvements. This collaborative approach helps ensure that customer needs are met efficiently and that service standards are consistently maintained across the organization. Building strong interdepartmental relationships is key to overcoming challenges and driving customer satisfaction.

What is the difference between Service Director vs Service Manager?

AspectService DirectorService Manager
ResponsibilitiesOversees multiple service departments, develops strategic plans, manages budgets, and leads large teams.Manages daily service operations, supervises staff, and ensures customer satisfaction within a specific service area.
CredentialsTypically requires a bachelor’s degree in business, management, or related field; experience in service leadership roles.Usually requires a bachelor’s degree or relevant experience in service or customer support roles.
Work EnvironmentCorporate offices, large service facilities, or multi-location organizations.Service centers, customer support centers, or on-site service locations.

The main difference between a Service Director and a Service Manager lies in scope and strategic focus. Service Directors oversee multiple departments and develop long-term strategies, while Service Managers focus on daily operations and customer satisfaction within specific areas.

What Is a Service Director?

A service director, also referred to as a customer service manager, oversees initiatives, protocols, and policies related to customer service and works to maintain client retention. As a service director, your job duties include developing and implementing training for new and experienced customer service representatives, quality assurance, and interacting with clients. You manage employees and ensure that everyone is doing the best job they can to provide excellent customer service. Qualifications for this career include a bachelor’s degree in a business-related field and several years of experience in a management role. You’re expected to have excellent leadership skills in this position.

More about Service Director jobs
What are the most commonly searched types of Service jobs in Rhode Island? The most popular types of Service jobs in Rhode Island are:
What job categories do people searching Service Director jobs in Rhode Island look for? The top searched job categories for Service Director jobs in Rhode Island are:
What cities in Rhode Island are hiring for Service Director jobs? Cities in Rhode Island with the most Service Director job openings:
Service Director jobs near you
Infographic showing various Service Director job openings in Rhode Island as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $100,549 per year, or $48.3 per hour.
Food Service Director

Food Service Director

Brentwood Nursing Home

Warwick, RI

Full-time

Retirement

Posted 28 days ago

Job description

Join Our Team and Nourish Lives

Are you a food safety-certified and passionate food service professional with a heart for caring? We are seeking a dedicated Food Service Director to lead our culinary team in providing exceptional dining experiences for our residents.

Responsibilities:

  • Oversee all aspects of food service operations, including menu planning, purchasing, production, and quality control

  • Manage and develop a high-performing culinary team

  • Ensure strict adherence to food safety and sanitation regulations

  • Collaborate with healthcare staff to meet residents' dietary needs and preferences

  • Create a warm and inviting dining atmosphere

What We Offer:

  • Competitive salary and comprehensive benefits package

  • Robust 401 (k) plan with employer match

  • Engaging employee perks program

  • Opportunities for professional growth and development

Qualifications:

  • Food safety certified

  • Proven experience as a Food Service Director in a long-term care setting

  • Strong leadership and management skills

  • Passion for creating delicious and nutritious meals

  • Excellent communication and interpersonal skills

  • Commitment to providing exceptional resident care

If you are a compassionate and experienced Food Service Director who is eager to make a positive impact on the lives of our residents, we encourage you to apply.

Join our team and discover a fulfilling career where you can make a difference.