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Service Director Jobs in Woonsocket, RI (NOW HIRING)

AdviniaCare

Food Service Director

Providence, RI · On-site

) Food Service Supervisor The Food Service Director assumes the total responsibility for the delivery of quality food service to facility residents. Responsible for dietary sanitation, management of ...

CBRE

Scientific Service Director

Boston, MA · On-site

$220K/yr

The Scientific Services Director serves as the senior Subject Matter Expert (SME) for CBRE Scientific Solutions, responsible for defining and guiding the technical strategy, service offerings, and ...

Pacs

Social Services Director

Westwood, MA · On-site

$65K - $75K/yr

Westwood Post Acute is Hiring a Social Services Director! Are you a dedicated professional seeking an exciting opportunity? Look no further! At Westwood Post Acute , we are committed to providing ...

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Service Director information

See Woonsocket, RI salary details

$29.2K

$98.4K

$167.2K

How much do service director jobs pay per year?

As of Jul 28, 2026, the average yearly pay for service director in Woonsocket, RI is $98,384.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,200.00 and $115,000.00 per year, depending on experience, location, and employer.

What does a Service Director do?

A Service Director oversees the service operations within an organization, ensuring that customer service standards are met and that all service-related activities run smoothly. They manage service teams, develop policies and procedures, handle customer complaints, and work to improve overall customer satisfaction. Service Directors also analyze service metrics, implement strategies for improvement, and may be responsible for budgeting and training employees. Their role is crucial in maintaining a positive relationship between the company and its clients.

What are the key skills and qualifications needed to thrive as a Service Director, and why are they important?

To thrive as a Service Director, you need strong leadership abilities, extensive experience in service management, and a relevant degree such as business administration or management. Familiarity with customer relationship management (CRM) systems, service desk software, and project management tools—along with certifications like ITIL—are commonly required. Exceptional communication, problem-solving, and team-building skills help you excel in directing teams and improving customer satisfaction. These skills and qualifications are crucial for ensuring efficient service delivery, fostering high-performing teams, and achieving organizational goals.

How does a Service Director typically collaborate with other departments to ensure high-quality customer service?

A Service Director works closely with departments such as sales, operations, and technical support to align service delivery with overall business goals. They regularly communicate with these teams to address customer feedback, resolve escalated issues, and implement process improvements. This collaborative approach helps ensure that customer needs are met efficiently and that service standards are consistently maintained across the organization. Building strong interdepartmental relationships is key to overcoming challenges and driving customer satisfaction.

What is the difference between Service Director vs Service Manager?

AspectService DirectorService Manager
ResponsibilitiesOversees multiple service departments, develops strategic plans, manages budgets, and leads large teams.Manages daily service operations, supervises staff, and ensures customer satisfaction within a specific service area.
CredentialsTypically requires a bachelor’s degree in business, management, or related field; experience in service leadership roles.Usually requires a bachelor’s degree or relevant experience in service or customer support roles.
Work EnvironmentCorporate offices, large service facilities, or multi-location organizations.Service centers, customer support centers, or on-site service locations.

The main difference between a Service Director and a Service Manager lies in scope and strategic focus. Service Directors oversee multiple departments and develop long-term strategies, while Service Managers focus on daily operations and customer satisfaction within specific areas.

What Is a Service Director?

A service director, also referred to as a customer service manager, oversees initiatives, protocols, and policies related to customer service and works to maintain client retention. As a service director, your job duties include developing and implementing training for new and experienced customer service representatives, quality assurance, and interacting with clients. You manage employees and ensure that everyone is doing the best job they can to provide excellent customer service. Qualifications for this career include a bachelor’s degree in a business-related field and several years of experience in a management role. You’re expected to have excellent leadership skills in this position.

More about Service Director jobs
What are the most commonly searched types of Service jobs in Woonsocket, RI? The most popular types of Service jobs in Woonsocket, RI are:
What job categories do people searching Service Director jobs in Woonsocket, RI look for? The top searched job categories for Service Director jobs in Woonsocket, RI are:
What cities near Woonsocket, RI are hiring for Service Director jobs? Cities near Woonsocket, RI with the most Service Director job openings:
Service Director jobs near you
Food Service Director

Food Service Director

AdviniaCare

Providence, RI • On-site

Full-time

Posted 3 days ago

AdviniaCare rating

5.3

Company rating: 5.3 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

) Food Service Supervisor
The Food Service Director assumes the total responsibility for the delivery of quality food service to facility residents. Responsible for dietary sanitation, management of dietary personnel, fiscal resources, and maintenance of a safe and efficient dietary department. Organizes, directs, supervises, and administers dietary policy in accordance with the mission statement, policy and procedures of the facility and dietary practice. Assumes the responsibility for the promotion of a team concept within the Dietary Department and other disciplines in the facility through good interpersonal communication skills.
RESPONSIBILITIES
  • Coordinate the complete and efficient operation of the dietary department
  • Assures the preparation of food according to designated menus and regulatory guidelines
  • Assures the serving of resident meals within regulatory time schedules, temperature controls and sanitary regulations
  • Assures the proper storage of food supplies
  • Oversees the sanitation throughout the dietary department
  • Monitors and adheres to the dietary food budget
  • Adheres to all regulatory guidelines from Local, State and Federal agencies
  • Under the direction of a registered dietitian, establishes menu cycles consistent with resident therapeutic needs and acceptance
  • Supervises and evaluates meal preparation and resident acceptance
  • Participates in Resident Menu Advisory Committee meetings
  • Purchase and ensure quality of all food supplies necessary for menu cycles
  • Maintains equipment needed for preparation and meal delivery service
  • Assumes responsibility for accuracy of all food and equipment supply purchase orders and invoices
  • She/he will be responsible for reconciling all purchase orders and invoices submitted for payment
  • In conjunction with a licensed dietitian, assume the responsibility for in-service training of all food service personnel in sanitation, food preparation and food presentation to residents
  • Communicates changes in dietary system to all dietary personnel
  • Assumes the responsibility of hiring, training, discipline and or termination of food service personnel

QUALIFICATIONS
  • Current certification as a Food Service Director
  • Four (4) years experience preferred with a minimum of two (2) years long-term care experience
  • A minimum of two (2) years previous leadership experience preferred in long-term care
  • Demonstrates professional commitment to providing quality meals and food service

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