ZipRecruiter

Log In

1

Service Director Jobs in Woonsocket, RI (NOW HIRING)

Kantar

Director, Client Service

Boston, MA · Hybrid

Director, Media Client Service Location(s) (Hybrid): New York, Chicago, Boston, Norwalk, Atlanta About the Role We're looking for a research-first, media-savvy Director to lead end-to-end research ...

HallKeen Management

Dining Room Wait Staff

Providence, RI · On-site

$13.75 - $17.25/hr

... service director to keep residents satisfied with food and dining programs. • Create a strong sense of team work and cooperation among all staff. • When applicable acquaint new residents with ...

Wedgemere Healthcare

Cook

Taunton, MA · On-site

$23 - $25.17/hr

Under the supervision of a Food Service Director, prepares and cooks food in large quantities according to diet, consistency, and cycles of menu. Monitors methods of food handling, preparation, meal ...

Old Colony YMCA

Membership Director

Taunton, MA · On-site

The Member Services Director creates and implements membership strategies that support recruitment of new members and retention of existing members; creates a culture focused on belonging, models ...

New

previous page

Showing results 41-60

All JobsService JobsService Director JobsService Director Jobs in Woonsocket, RI

Service Director information

See Woonsocket, RI salary details

$29.2K

$98.4K

$167.2K

How much do service director jobs pay per year?

As of Aug 20, 2026, the average yearly pay for service director in Woonsocket, RI is $98,384.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,200.00 and $115,000.00 per year, depending on experience, location, and employer.

What is a service director?

A service director, also referred to as a customer service manager, oversees initiatives, protocols, and policies related to customer service and works to maintain client retention. As a service director, your job duties include developing and implementing training for new and experienced customer service representatives, quality assurance, and interacting with clients. You manage employees and ensure that everyone is doing the best job they can to provide excellent customer service. Qualifications for this career include a bachelor’s degree in a business-related field and several years of experience in a management role. You’re expected to have excellent leadership skills in this position.

What does a service director do?

A Service Director oversees the service operations within an organization, ensuring that customer service standards are met and that all service-related activities run smoothly. They manage service teams, develop policies and procedures, handle customer complaints, and work to improve overall customer satisfaction. Service Directors also analyze service metrics, implement strategies for improvement, and may be responsible for budgeting and training employees. Their role is crucial in maintaining a positive relationship between the company and its clients.

What are the key skills and qualifications needed to thrive as a service director, and why are they important?

To thrive as a Service Director, you need strong leadership abilities, extensive experience in service management, and a relevant degree such as business administration or management. Familiarity with customer relationship management (CRM) systems, service desk software, and project management tools—along with certifications like ITIL—are commonly required. Exceptional communication, problem-solving, and team-building skills help you excel in directing teams and improving customer satisfaction. These skills and qualifications are crucial for ensuring efficient service delivery, fostering high-performing teams, and achieving organizational goals.

How does a service director typically collaborate with other departments to ensure high-quality customer service?

A Service Director works closely with departments such as sales, operations, and technical support to align service delivery with overall business goals. They regularly communicate with these teams to address customer feedback, resolve escalated issues, and implement process improvements. This collaborative approach helps ensure that customer needs are met efficiently and that service standards are consistently maintained across the organization. Building strong interdepartmental relationships is key to overcoming challenges and driving customer satisfaction.

What is the difference between Service Director vs Service Manager?

AspectService DirectorService Manager
ResponsibilitiesOversees multiple service departments, develops strategic plans, manages budgets, and leads large teams.Manages daily service operations, supervises staff, and ensures customer satisfaction within a specific service area.
CredentialsTypically requires a bachelor’s degree in business, management, or related field; experience in service leadership roles.Usually requires a bachelor’s degree or relevant experience in service or customer support roles.
Work EnvironmentCorporate offices, large service facilities, or multi-location organizations.Service centers, customer support centers, or on-site service locations.

The main difference between a Service Director and a Service Manager lies in scope and strategic focus. Service Directors oversee multiple departments and develop long-term strategies, while Service Managers focus on daily operations and customer satisfaction within specific areas.

How do you become a service director?

To become a service director, candidates typically need several years of experience in customer service, operations, or management roles, along with strong leadership and communication skills. A bachelor's degree in business, management, or a related field is often required, and some employers may prefer candidates with industry-specific certifications or advanced degrees. Progression usually involves advancing through supervisory or managerial positions before qualifying for a service director role.
More about Service Director jobs

What are the most commonly searched types of Service jobs in Woonsocket, RI?

The most popular types of Service jobs in Woonsocket, RI are:

What job categories do people searching Service Director jobs in Woonsocket, RI look for?

The top searched job categories for Service Director jobs in Woonsocket, RI are:

What cities near Woonsocket, RI are hiring for Service Director jobs?

Cities near Woonsocket, RI with the most Service Director job openings:

Service Director jobs near you

Director of Health Services

Johnson & Wales University

Providence, RI

Full-time

Posted 2 days ago

New

Johnson & Wales University rating

8.9

Company rating: 8.9 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

33rd of 620 rated colleges and universities

Job description

Director of Health Services

Apply now Job no: 11242
Work type: Full Time
Location: Providence, Rhode Island
Categories: Staff/Administration, Health & Counseling Services, Calendar Year (12-Month), Campus Based

Summary

Oversees the delivery of health services to the campus community

Essential Job Functions

  • Manages the daily operations for the delivery of health services
  • Administers routine and emergency health care services to students
  • Oversees the delivery of physician and/or other medical provider services
  • Establishes and/or revises administrative, clinical and operational policies, procedures and protocols to comply with health regulations and to address students' routine and emergency health care needs
  • Maintains a secure system of confidential medical records in accordance with applicable standards of practice, state and federal laws and HIPPA guidelines
  • Manages the inventory of medical supplies, equipment and medications, including appropriate procurement, storage, security and maintenance
  • Prepares and monitors the departmental budget
  • Supervises and develops the department staff, facilitating professional opportunities to improve individual capability and managing performance against job accountabilities, department goals and established university, campus and department policies and procedures
  • Performs other duties as assigned

Required Qualifications

  • Minimum of a master's degree
  • Moderate amount of experience working in nursing, clinical, health services management or other related experience
  • Nurse practitioner's license

Please Note:

Qualified candidates must live or relocate to live within a daily commuting distance of the Providence Campus location upon hire.

Applications are accepted on an ongoing basis until job posting is closed.

Johnson & Wales University is an equal opportunity employer. The university does not illegally discriminate on the basis of any protected class. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, ethnic and national origin, familial status, gender or gender identity, genetic information, military service, national origin, pregnancy and related conditions, race, religion, sex, sexual orientation, veteran status, or any other protected class.


Advertised: 17 Aug 2026 Eastern Daylight Time
Applications close:

Back to search results Apply now Refer a friend

Whatsapp Facebook LinkedIn Email App

What Johnson & Wales University employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply