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A. Duie Pyle

Diesel Mechanic 1st Shift

Johnston, RI · On-site

$30 - $45/hr

Duie Pyle has been family-owned and operated. Built by our core values of integrity, service first, and empathy, we're dedicated to exceptional customer service and empowering our employee's success.

First Financial

Lending Assistant I

Trophy Club, TX

Must actively participate in Customer Service First sales and service culture, support the values of the organization and follow established company policies and procedures. MINIMUM QUALIFICATIONS:

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How much do service first jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for service first in the United States is $23.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Service First professional, and why are they important?

To thrive as a Service First professional, strong customer service skills, problem-solving abilities, and a basic understanding of the company's services or products are essential, often supported by prior experience in customer-facing roles. Familiarity with customer relationship management (CRM) systems, point-of-sale software, or ticketing tools is typically required. Excellent communication, patience, and a positive attitude help individuals excel in handling customer inquiries and resolving concerns. These skills ensure high levels of customer satisfaction, loyalty, and efficient resolution of issues, which are crucial for business success.

How does a Service First role typically collaborate with other departments to resolve customer issues efficiently?

In a Service First role, effective collaboration with other departments such as technical support, sales, or logistics is essential to resolve customer issues promptly. Team members often act as liaisons, gathering detailed information from customers and coordinating with the appropriate teams to ensure solutions are delivered efficiently. Regular communication, clear documentation, and follow-up are key practices, and many organizations use shared platforms or ticketing systems to streamline this process. This cross-functional teamwork not only improves customer satisfaction but also fosters a supportive internal work environment.

What is a Service First?

'Service First' jobs refer to roles in which providing excellent customer service is the primary focus. These positions are found in industries such as hospitality, retail, healthcare, and public service, where employees interact directly with customers, clients, or the public. The main goal of a Service First job is to ensure customer satisfaction, resolve issues effectively, and create a positive experience for everyone served. Such roles require strong communication skills, patience, and a commitment to meeting customer needs. Examples include front desk staff, customer service representatives, and hospitality workers.

What is the difference between Service First vs Customer Service Representative?

AspectService FirstCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; certifications varyHigh school diploma or equivalent; often customer service training
Work EnvironmentService industry settings, retail, hospitalityCall centers, retail stores, service desks
Employer & Industry UsageUsed across various service sectorsCommon in retail, telecom, banking

Service First roles focus on providing comprehensive service, often involving multiple tasks and customer interactions. Customer Service Representatives primarily handle customer inquiries and support. While both roles require strong communication skills, Service First positions typically demand broader knowledge and multitasking abilities, making them more versatile within the service industry.

More about Service First jobs
What cities are hiring for Service First jobs? Cities with the most Service First job openings:
What states have the most Service First jobs? States with the most job openings for Service First jobs include:
What job categories do people searching Service First jobs look for? The top searched job categories for Service First jobs are:
Service First jobs near you
Infographic showing various Service First job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $47,911 per year, or $23 per hour.

Diesel Mechanic 1st Shift

A. Duie Pyle

Johnston, RI • On-site

$30 - $45/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

A. Duie Pyle rating

7.8

Company rating: 7.8 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

91st of 361 rated logistics

Job description

A. Duie Pyle is seeking an experienced, skilled 1st shift Diesel Mechanic to join our Fleet Maintenance team at our Johnston, RI shop. This role requires technical skill with heavy duty trucks and is responsible for maintaining, diagnosing, and repairing the company's fleet.
Why Pyle?
  • Earn $30-$45 per hour based upon experience and skillset
  • Weekly pay every Friday via direct deposit - overtime after 40 hours
  • 7:00AM start time, Monday-Friday
  • Modern, well-maintained shops with new equipment
  • Company-funded Tool Reimbursement Program
  • Paid vacation, PTO, and annual holidays
  • Medical, Dental, Vision and Life Insurance
  • 401(k) with Company Match; Annual Profit Sharing (100% employer paid)
  • Short Term and Long Term Disability
  • Wellness Programs for yearly benefits discount

Simply put, Pyle People Deliver. Since 1924, A. Duie Pyle has been family-owned and operated. Built by our core values of integrity, service first, and empathy, we're dedicated to exceptional customer service and empowering our employee's success. If you're ready to build a career with a company that continues to lead the supply chain and logistics industries, we'd love to hear from you.
Diesel Mechanic qualifications:
  • Minimum of 2 years' experience repairing/maintaining Class 8 trucks
  • A complete set of hand tools for heavy truck repair
  • Vocational or Technical Training in diesel/heavy-duty vehicle experience; HS Diploma or equivalent preferred, but not required
  • Willingness to learn and grow your abilities
  • Ability to work independently with a "can-do" attitude

Diesel Mechanic responsibilities include, but are not limited to:
  • Performing routine preventative maintenance and general repairs on Class 8 trucks
  • Troubleshooting and repairing brakes, air systems, electrical components, suspension systems, etc.
  • Diagnosing and performing necessary repairs to the engine, electrical, and exhaust after-treatment systems
  • Inspecting and replacing general components as required

For a full job description associated with this posting, please contact A. Duie Pyle's Human Resources department. This job posting is intended solely for external advertising purposes and does not represent a comprehensive list of all job-related duties and qualifications.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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About A. Duie Pyle

Sourced by ZipRecruiter

A. Duie Pyle is the Northeast's premier integrated supply chain solutions provider ideally equipped in servicing the congested Northeast metropolitan region. Family-owned since 1924, A. Duie Pyle provides engineered logistics solutions and consultative services utilizing our vast network of LTL Service Centers, strategically located warehouses, Dedicated fleet operations and specialized Truckload services through Pyle Logistics.

Industry

Transportation and warehousing

Company size

1,001 - 5,000 Employees

Headquarters location

West Chester, PA, US

Year founded

1924

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