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Service First Jobs (NOW HIRING)

Rose Valley Management

Service Technician

New Haven, CT · On-site

Customer service first attitude. * Must have reliable transportation for on-call emergencies. * Experience working in maintenance in an apartment community * On call REQUIRED BENEFITS OF WORKING AT ...

Mobile Communications America Inc

Service Coordinator

Troy, MI · On-site

$18.50 - $23.50/hr

A component of our business that embodies the MCA advantage is our "Service First DNA" culture. Service isn't just a motto for MCA, it's an integral part of who we are and goes beyond our customers ...

Mobile Communications America

Service Coordinator

Troy, MI

$18.50 - $23.50/hr

A component of our business that embodies the MCA advantage is our "Service First DNA" culture. Service isn't just a motto for MCA, it's an integral part of who we are and goes beyond our customers ...

A. Duie Pyle

Diesel Mechanic 1st Shift

West Chester, PA · On-site

$30 - $45/hr

Duie Pyle has been family-owned and operated. Built by our core values of integrity, service first, and empathy, we're dedicated to exceptional customer service and empowering our employee's success.

A. Duie Pyle

Diesel Mechanic 1st Shift

West Chester, PA · On-site

$30 - $45/hr

Duie Pyle has been family-owned and operated. Built by our core values of integrity, service first, and empathy, we're dedicated to exceptional customer service and empowering our employee's success.

A. Duie Pyle

Diesel Mechanic 1st Shift

Johnston, RI · On-site

$30 - $45/hr

Duie Pyle has been family-owned and operated. Built by our core values of integrity, service first, and empathy, we're dedicated to exceptional customer service and empowering our employee's success.

A. Duie Pyle

Diesel Mechanic 1st Shift

West Chester, PA · On-site

$30 - $45/hr

Duie Pyle has been family-owned and operated. Built by our core values of integrity, service first, and empathy, we're dedicated to exceptional customer service and empowering our employee's success.

A. Duie Pyle

Diesel Mechanic 1st Shift

Southington, CT · On-site

$30 - $45/hr

Duie Pyle has been family-owned and operated. Built by our core values of integrity, service first, and empathy, we're dedicated to exceptional customer service and empowering our employee's success.

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Service First information

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How much do service first jobs pay per hour?

As of Jun 3, 2026, the average hourly pay for service first in the United States is $23.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Service First professional, and why are they important?

To thrive as a Service First professional, strong customer service skills, problem-solving abilities, and a basic understanding of the company's services or products are essential, often supported by prior experience in customer-facing roles. Familiarity with customer relationship management (CRM) systems, point-of-sale software, or ticketing tools is typically required. Excellent communication, patience, and a positive attitude help individuals excel in handling customer inquiries and resolving concerns. These skills ensure high levels of customer satisfaction, loyalty, and efficient resolution of issues, which are crucial for business success.

How does a Service First role typically collaborate with other departments to resolve customer issues efficiently?

In a Service First role, effective collaboration with other departments such as technical support, sales, or logistics is essential to resolve customer issues promptly. Team members often act as liaisons, gathering detailed information from customers and coordinating with the appropriate teams to ensure solutions are delivered efficiently. Regular communication, clear documentation, and follow-up are key practices, and many organizations use shared platforms or ticketing systems to streamline this process. This cross-functional teamwork not only improves customer satisfaction but also fosters a supportive internal work environment.

What are 'Service First' jobs?

'Service First' jobs refer to roles in which providing excellent customer service is the primary focus. These positions are found in industries such as hospitality, retail, healthcare, and public service, where employees interact directly with customers, clients, or the public. The main goal of a Service First job is to ensure customer satisfaction, resolve issues effectively, and create a positive experience for everyone served. Such roles require strong communication skills, patience, and a commitment to meeting customer needs. Examples include front desk staff, customer service representatives, and hospitality workers.

What is the difference between Service First vs Customer Service Representative?

AspectService FirstCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; certifications varyHigh school diploma or equivalent; often customer service training
Work EnvironmentService industry settings, retail, hospitalityCall centers, retail stores, service desks
Employer & Industry UsageUsed across various service sectorsCommon in retail, telecom, banking

Service First roles focus on providing comprehensive service, often involving multiple tasks and customer interactions. Customer Service Representatives primarily handle customer inquiries and support. While both roles require strong communication skills, Service First positions typically demand broader knowledge and multitasking abilities, making them more versatile within the service industry.

More about Service First jobs
What cities are hiring for Service First jobs? Cities with the most Service First job openings:
What states have the most Service First jobs? States with the most job openings for Service First jobs include:
What job categories do people searching Service First jobs look for? The top searched job categories for Service First jobs are:
Service First jobs near you
Infographic showing various Service First job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $47,911 per year, or $23 per hour.

Service Technician

Rose Valley Management

New Haven, CT • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Job description

JOB SUMMARY:

A Rose Valley Management Service Technician is an essential team member who is responsible for providing excellent customer service while performing preventative and routine maintenance throughout the property grounds and in resident units. In this role you’ll help deliver high-quality, hospitality-driven living experiences to our 299-unit Garden style community located in New Haven, CT.

DUTIES AND RESPONSIBILITES:

  • Responsible for common area and apartment repairs (routine and preventative) in the scope of plumbing, HVAC, electrical, carpentry, wall repairs, painting, plumbing and appliances.
  • Further oversight of the building’s curb appeal though building exterior inspections, cleaning, and grounds maintenance is required.
  • Customer service and attention to detail are critical skills to ensure the satisfaction of the community’s residents.
  • Responsible for daily cleaning
  • Special projects as assigned
  • Apply preventative measures to the building to reduce the risk of future problems
  • Fix potential safety hazards to avoid injuries
  • Able to attend team meetings, workshops and training sessions as required.
  • Will be required to be in an on-call rotation with other employees for emergency work orders.

PHYSICAL DEMANDS:

  • Able to stand and walk inside and outside in all weather
  • Able to lift up to 50 lbs.
  • Able to endure walking, squatting, bending, balancing, climbing (ladders), kneeling, crawling and prolonged standing

QUALIFICATIONS:

  • Basic knowledge of plumbing, electrical, HVAC, carpentry, appliance, drywall, painting, and snow removal.
  • Customer service first attitude.
  • Must have reliable transportation for on-call emergencies.
  • Experience working in maintenance in an apartment community
  • On call REQUIRED

BENEFITS OF WORKING AT ROSE VALLEY:

  • Opportunities for monthly commissions
  • Health, Dental and Vision Insurance
  • Flexible Spending Account
  • Health Spending Account
  • Commuter Benefits
  • Generous PTO package
  • 401K after 1 year of service with a company match

As an essential player in the continued success of the property, it is important our Service Technician has excellent customer service, organizational skills, and the ability to take initiative. Additionally, prior experience working in maintenance at an apartment community is a must and strong written, verbal and computer skills are preferred.

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