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Service First Jobs (NOW HIRING)

Service First Inc

Painter

Indianapolis, IN

$17.50 - $24/hr

Nhance of North West Suberbs is looking for a Painter to join our team in Indianapolis, IN. You will help with painting tasks to keep our projects looking great. Responsibilities * Cleaning ...

Rose Valley Management

Service Technician

New Haven, CT · On-site

Customer service first attitude. * Must have reliable transportation for on-call emergencies. * Experience working in maintenance in an apartment community * On call REQUIRED BENEFITS OF WORKING AT ...

Rose Valley Management

Service Technician

New Haven, CT · On-site

Customer service first attitude. * Must have reliable transportation for on-call emergencies. * Experience working in maintenance in an apartment community * On call REQUIRED BENEFITS OF WORKING AT ...

Hot Springs Health

Room Service Cook

Thermopolis, WY · On-site

$14.25 - $18.25/hr

Service First Doing our best every day to anticipate and exceed the expectations of patients, providers and co-workers. Understands excellence is the result of a team effort. Creates legendary ...

First Flight Health Centers

Dentist

Dayton, OH · On-site

First Flight Health Centers is a non-profit health care organization whose mission is improving lives by providing quality primary and preventive healthcare services to those in need, regardless of ...

First Flight Health Centers

Dentist

Dayton, OH · On-site

First Flight Health Centers is a non-profit health care organization whose mission is improving lives by providing quality primary and preventive healthcare services to those in need, regardless of ...

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Service First information

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$12

$23

$39

How much do service first jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for service first in the United States is $23.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Service First professional, and why are they important?

To thrive as a Service First professional, strong customer service skills, problem-solving abilities, and a basic understanding of the company's services or products are essential, often supported by prior experience in customer-facing roles. Familiarity with customer relationship management (CRM) systems, point-of-sale software, or ticketing tools is typically required. Excellent communication, patience, and a positive attitude help individuals excel in handling customer inquiries and resolving concerns. These skills ensure high levels of customer satisfaction, loyalty, and efficient resolution of issues, which are crucial for business success.

How does a Service First role typically collaborate with other departments to resolve customer issues efficiently?

In a Service First role, effective collaboration with other departments such as technical support, sales, or logistics is essential to resolve customer issues promptly. Team members often act as liaisons, gathering detailed information from customers and coordinating with the appropriate teams to ensure solutions are delivered efficiently. Regular communication, clear documentation, and follow-up are key practices, and many organizations use shared platforms or ticketing systems to streamline this process. This cross-functional teamwork not only improves customer satisfaction but also fosters a supportive internal work environment.

What is a Service First?

'Service First' jobs refer to roles in which providing excellent customer service is the primary focus. These positions are found in industries such as hospitality, retail, healthcare, and public service, where employees interact directly with customers, clients, or the public. The main goal of a Service First job is to ensure customer satisfaction, resolve issues effectively, and create a positive experience for everyone served. Such roles require strong communication skills, patience, and a commitment to meeting customer needs. Examples include front desk staff, customer service representatives, and hospitality workers.

What is the difference between Service First vs Customer Service Representative?

AspectService FirstCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; certifications varyHigh school diploma or equivalent; often customer service training
Work EnvironmentService industry settings, retail, hospitalityCall centers, retail stores, service desks
Employer & Industry UsageUsed across various service sectorsCommon in retail, telecom, banking

Service First roles focus on providing comprehensive service, often involving multiple tasks and customer interactions. Customer Service Representatives primarily handle customer inquiries and support. While both roles require strong communication skills, Service First positions typically demand broader knowledge and multitasking abilities, making them more versatile within the service industry.

More about Service First jobs
What cities are hiring for Service First jobs? Cities with the most Service First job openings:
What states have the most Service First jobs? States with the most job openings for Service First jobs include:
What job categories do people searching Service First jobs look for? The top searched job categories for Service First jobs are:
Service First jobs near you
Infographic showing various Service First job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $47,911 per year, or $23 per hour.

Member Service Representative

Service 1st Federal Credit Union

Montandon, PA • On-site

Other

Posted 7 days ago

Job description

  • Full Time - 40 Hours Per Week

  • Monday through Saturday Availability Required

Role: A Member Service Representative's primary responsibility is to assist members in meeting routine financial goals while exceeding their expectation for service. To accomplish this, Member Service Representatives are responsible for performing routine account transactions, cross-selling various products and services in order to fulfill the member's financial needs and researching and resolving member account questions and concerns.

Essential Functions & Responsibilities:

40% - Receives and processes member's financial transactions.

30% - Cross-sells various deposit, loan and convenience services appropriate to each individual member.

15% - Uses problem solving skills to research member account questions and concerns.

10% - Performs other daily, weekly and monthly routine tasks.

5% - Performs other duties as assigned.

Performance Measurements:

  • Welcomes members and guests by name, provides routine information concerning services and directs members to the appropriate department for specific information and service. Overall, provides friendly, professional, accurate, personal service to all members.

  • Completes member transactions including but not limited to deposits; withdrawals; transfers; loan and VISA payments; check cashing; wire transfers; coin machine transactions; cash advances; non-member and shared branching transactions; opening IRAs; ordering members checks; and direct deposits. Sells VISA gift cards, foreign checks and cashier’s checks to member. Processes debit and credit card disputes. Sorts incoming mail and processes mail transactions including night deposit transactions.

  • Fulfills the stated financial needs of members and through directed conversation uncovers the unstated financial needs of members. Cross-sells various deposit, loan and convenience services appropriate to each individual member in person as well as by mail and telephone.

  • Completes routine tasks including but not limited to maintaining cash drawer maximum allowed limits; verifying and balancing a cash drawer; assists in verifying cash shipments and orders; services and fills TCRs; audits gift cards; balances the vault book and services the coin machine.

  • Resolves member questions and concerns; researches account inquiries; and troubleshoots and replies to internal inquiries in a timely, friendly and accurate manner. Completes additional follow up as needed.

  • Becomes familiar with and abides by policies, procedures and guidelines set forth by the credit union, e.g. Security; Bank Secrecy Act; Identity Theft and Red Flags; Cash Over/Short Guidelines; Check Cashing and Holds; Confidentiality; etc.

  • Follows proper procedures for dual control.

  • Performs a variety of miscellaneous tasks including typing, filing, computer input, answering the telephone before three rings and other duties as assigned.

  • Maintains a dependable record of attendance and timeliness.

  • Participate in training and professional development activities to acquire and maintain standards established by the credit union. This could include attending conferences, seminars and workshops as directed by Management.

Knowledge, Skills and Abilities:

Experience - One year to three years of similar or related experience in customer service, cash handling, sales, banking or financial services.

Education - Requires a high school education or GED. 

Interpersonal Skills - Requires well developed interpersonal skills for communicating with members. 

Requires the ability to operate a computer and basic mathematical skills (adding, subtracting, multiplying and dividing).

Work Environment

- Not substantially exposed to adverse environmental conditions. 

  • State of Pennsylvania residency required.

Service 1st Federal Credit Union provides equal opportunity without regard to sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by applicable law in employment and in our business activities.

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