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Service First Jobs in California (NOW HIRING)

Tata Consultancy Service Limited

Product Owner

Irvine, CA · On-site

$120K - $150K/yr

... first and self-service-first thinking • Cross-Functional Experience Design • Collaborate across: • Recruiting (handoff from TA to onboarding) • Core HR • IT provisioning • Learning ...

Artech

Service Communications Manager

San Mateo, CA · On-site

Service-first, bridge-building collaborative mindset with a proven ability to work effectively across multiple departments (Product, Ops, Support, Marketing) * Ability to manage multiple tasks and ...

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Dalcon Electric

CSR / Dispatcher

San Jose, CA

$20 - $25/hr

ABOUT DALCON ELECTRIC Alongside exceptional electrical services, we emphasize customer service first. With each project, we want our customers to have an above and beyond experience. We make that ...

Dalcon Electric

CSR / Dispatcher

San Jose, CA · On-site

$25 - $35/hr

ABOUT DALCON ELECTRICAlongside exceptional electrical services, we emphasize customer service first. With each project, we want our customers to have an above and beyond experience. We make that ...

Dalcon Electric

CSR / Dispatcher

San Jose, CA · On-site

$25 - $35/hr

ABOUT DALCON ELECTRIC Alongside exceptional electrical services, we emphasize customer service first. With each project, we want our customers to have an above and beyond experience. We make that ...

First American

Escrow Officer

San Diego, CA

$26.88 - $35.83/hr

First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First ...

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All JobsService First JobsService First Jobs in California

Service First information

See California salary details

$12

$22

$38

How much do service first jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for service first in California is $22.73, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $27.07 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Service First professional, and why are they important?

To thrive as a Service First professional, strong customer service skills, problem-solving abilities, and a basic understanding of the company's services or products are essential, often supported by prior experience in customer-facing roles. Familiarity with customer relationship management (CRM) systems, point-of-sale software, or ticketing tools is typically required. Excellent communication, patience, and a positive attitude help individuals excel in handling customer inquiries and resolving concerns. These skills ensure high levels of customer satisfaction, loyalty, and efficient resolution of issues, which are crucial for business success.

How does a Service First role typically collaborate with other departments to resolve customer issues efficiently?

In a Service First role, effective collaboration with other departments such as technical support, sales, or logistics is essential to resolve customer issues promptly. Team members often act as liaisons, gathering detailed information from customers and coordinating with the appropriate teams to ensure solutions are delivered efficiently. Regular communication, clear documentation, and follow-up are key practices, and many organizations use shared platforms or ticketing systems to streamline this process. This cross-functional teamwork not only improves customer satisfaction but also fosters a supportive internal work environment.

What is a Service First?

'Service First' jobs refer to roles in which providing excellent customer service is the primary focus. These positions are found in industries such as hospitality, retail, healthcare, and public service, where employees interact directly with customers, clients, or the public. The main goal of a Service First job is to ensure customer satisfaction, resolve issues effectively, and create a positive experience for everyone served. Such roles require strong communication skills, patience, and a commitment to meeting customer needs. Examples include front desk staff, customer service representatives, and hospitality workers.

What is the difference between Service First vs Customer Service Representative?

AspectService FirstCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; certifications varyHigh school diploma or equivalent; often customer service training
Work EnvironmentService industry settings, retail, hospitalityCall centers, retail stores, service desks
Employer & Industry UsageUsed across various service sectorsCommon in retail, telecom, banking

Service First roles focus on providing comprehensive service, often involving multiple tasks and customer interactions. Customer Service Representatives primarily handle customer inquiries and support. While both roles require strong communication skills, Service First positions typically demand broader knowledge and multitasking abilities, making them more versatile within the service industry.

What are popular job titles related to Service First jobs in California? For Service First jobs in California, the most frequently searched job titles are:
What job categories do people searching Service First jobs in California look for? The top searched job categories for Service First jobs in California are:
What cities in California are hiring for Service First jobs? Cities in California with the most Service First job openings:
Service First jobs near you
Infographic showing various Service First job openings in California as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 2% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $47,283 per year, or $22.7 per hour.

Service & Process Designer

Fynbosys Inc

Sacramento, CA • On-site

Other

Posted 5 days ago

Job description

. 5 yrs FTE experience in Business Process Reengineering (BPR) or Service Design max 3 projects can be used to prove this experience 2. 2 yrs FTE experience identifying logical groupings of transactions for incremental release max 2 projects can be used to prove this experience Desired Qualifications (40 pts available; 10 pts each; no partial credit; scored on the proposed team collectively)
1 completed project reengineering workflows from Mainframe/COBOL to modern Cloud platforms (Salesforce/MuleSoft), removing legacy process constraints (10 pts)
Lean Six Sigma Green Belt or Black Belt certification certificate copy required (10 pts)
2 completed projects demonstrating BPMN 2.0 process mapping consumable by Technical Architects and Developers (10 pts)
2 completed projects optimizing processes for Self-Service First omnichannel shift strategies (10 pts)

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