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Hvac Dispatch Jobs (NOW HIRING)

Mills HVAC

HVAC Dispatcher

Fort Walton Beach, FL

$38K - $45K/yr

Dispatch HVAC technicians efficiently based on skill set, availability, and urgency * Respond promptly to emergency maintenance requests * Communicate clearly with technicians, management, and ...

Elmar Heating & Cooling

HVAC Receptionist

Timonium, MD · On-site

$18 - $20/hr

Previous HVAC customer service or dispatch experience is strongly preferred. Responsibilities: * Answer incoming phone calls in a professional and friendly manner. * Schedule service, maintenance ...

Correct Temp HVAC

HVAC Service Technician

Methuen, MA · On-site

$45/hr

Correct Temp HVAC, Methuen, MA. Proudly serving homeowners and businesses in Massachusetts and New ... Good communication skills between dispatch and customers * Excellent customer service skills

Cloud Comfort HVAC

Be Seen First

Lead HVAC Installer

Torrance, CA · On-site

$38K - $110K/yr

Cloud Comfort HVAC Lead HVAC Installer At Cloud Comfort HVAC , we don't just install HVAC systemswe ... Maintain open communication with dispatch, management, and installation teams to ensure smooth ...

AFGO Mechanical Services Inc

HVAC Dispatcher

New York, NY · On-site

$25 - $35/hr

HVAC Dispatcher A Long Island City based HVAC Service Company seeks an energetic and aggressive HVA ... Dispatch technician(s) for scheduled maintenances, emergency and routine service calls * Dispatch ...

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How much do hvac dispatch jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for hvac dispatch in the United States is $28.86, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $25.72 per hour, depending on experience, location, and employer.

What is the highest paid dispatcher?

The highest paid dispatchers are often those working in specialized industries such as oil and gas or aviation, or those with extensive experience and certifications. In general, experienced dispatchers with advanced skills and certifications can earn salaries exceeding $70,000 annually, especially in high-demand sectors or regions with a high cost of living.

What is the highest paid HVAC position?

The highest paid HVAC position is typically a senior or master technician, project manager, or HVAC service manager, often earning six-figure salaries. These roles usually require extensive experience, advanced certifications, and strong leadership skills, with some positions overseeing large projects or teams.

What does an HVAC dispatcher do?

An HVAC dispatcher manages and coordinates service calls for heating, ventilation, and air conditioning (HVAC) technicians. They are responsible for scheduling appointments, assigning jobs to technicians based on location and skill set, and communicating with customers to provide updates. HVAC dispatchers also track the progress of ongoing jobs and assist in ensuring timely and efficient service delivery. Their role is essential for maintaining organization and customer satisfaction within HVAC service companies.

What do HVAC dispatchers do?

HVAC dispatchers coordinate and schedule service calls for heating, ventilation, and air conditioning technicians. They communicate with clients, assign work orders, track technician availability, and use dispatch software to ensure timely service delivery. Strong organizational and communication skills are essential for this role.

What is the difference between Hvac Dispatch vs Hvac Service Technician?

AspectHvac DispatchHvac Service Technician
CredentialsNone required, often basic communication skillsEPA certification, technical training, HVAC licenses
Work EnvironmentOffice setting, coordinating schedules and callsOn-site at customer locations, performing repairs and maintenance
Employer & Industry UsageHVAC companies, service providersHVAC service companies, contractors
Search & Comparison IntentUnderstanding coordination roles, job differencesTechnical skills, fieldwork responsibilities

Hvac Dispatch primarily involves coordinating service calls, scheduling technicians, and managing communication between clients and field staff. In contrast, Hvac Service Technicians perform hands-on repairs, installations, and maintenance of HVAC systems. While dispatch roles focus on organization and communication, service technicians are skilled tradespeople working directly on equipment. Both roles are essential in the HVAC industry, but they differ significantly in responsibilities and required credentials.

Is being an HVAC dispatcher hard?

HVAC dispatchers coordinate service calls and schedule technicians, requiring strong organizational and communication skills. The job can involve managing multiple priorities and working under time constraints, but it generally does not require physical labor or technical certifications. Success depends on attention to detail and the ability to handle stressful situations efficiently.

What are the key skills and qualifications needed to thrive as an HVAC Dispatcher, and why are they important?

To thrive as an HVAC Dispatcher, you need strong organizational skills, attention to detail, and a solid understanding of HVAC industry terminology, often supported by a high school diploma or equivalent. Familiarity with dispatching software, scheduling systems, and CRM tools is typically required. Excellent communication, problem-solving, and multitasking abilities help you coordinate technicians and manage customer expectations. These skills enable efficient service delivery, customer satisfaction, and smooth workflow management within HVAC operations.

What are some typical challenges faced by an HVAC Dispatcher, and how can they be managed effectively?

HVAC Dispatchers often face challenges such as coordinating emergency service requests, optimizing technician routes, and balancing a high volume of calls, especially during peak seasons. Effective communication, strong organizational skills, and proficiency with dispatch and scheduling software are essential to manage these demands. Building good relationships with both technicians and customers can also help resolve issues quickly and ensure smooth operations within the team.
More about Hvac Dispatch jobs
What cities are hiring for Hvac Dispatch jobs? Cities with the most Hvac Dispatch job openings:
What states have the most Hvac Dispatch jobs? States with the most job openings for Hvac Dispatch jobs include:
What job categories do people searching Hvac Dispatch jobs look for? The top searched job categories for Hvac Dispatch jobs are:
Hvac Dispatch jobs near you
Infographic showing various Hvac Dispatch job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 93% Full Time, 4% Part Time, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $60,027 per year, or $28.9 per hour.

Service Coordinator - HVAC Dispatch

Murphy Company

Saint Louis, MO • On-site

Full-time

Medical, Life, Retirement, PTO

Posted 17 days ago

Job description

Service Coordinator - HVAC Dispatch
Murphy Company, the Best Choice in Mechanical Construction since 1907, is hiring a Service Coordinator - HVAC Dispatch for our Service team, located in our St. Louis, MO office.
Job Information
Job Title
Service Coordinator - HVAC Dispatch
Reports To
Dispatch Service Supervisor
Location
St. Louis, MO
About Murphy Company
Since 1907, Murphy Company has been a leading mechanical contractor in the St. Louis and Denver markets that provides its professionals with the environment, opportunities, technology, and tools to experience a rewarding career. Being a company that prides itself on its core values of employee well-being, enduring relationships, and integrity and professionalism, we know it starts with our employees. We strongly believe our people are our most important asset, and we strive every day to make Murphy a great place to work as we build our clients' visions.
We Are Looking for Someone Like You
We are seeking a highly organized and customer-focused Service Coordinator to join our HVAC Service Dispatch team. As the front line of communication with both our customers and internal teams, you will play a critical role in coordinating service requests, dispatching technicians, and ensuring the successful execution of HVAC and plumbing service, maintenance, and project work.
Working alongside experienced technicians and office staff, you will help deliver exceptional customer service while supporting daily operations in a fast-paced mechanical contracting environment. This is a full-time, on-site position with a primary focus on HVAC service dispatch.
Your Day-to-Day at Murphy Company
Customer Service & Phones
  • Serve as the primary point of contact for incoming service calls from internal and external customers.
  • Answer phones professionally and provide exceptional customer service.
  • Gather critical information from customers to accurately assess service needs.

Dispatch Coordination
  • Schedule and dispatch HVAC technicians based on customer needs, technician skill sets, location, and availability.
  • Prioritize reactive service calls while balancing scheduled maintenance and project work.
  • Monitor technician progress throughout the day and adjust schedules as needed.

Communication & Documentation
  • Maintain clear communication with technicians, customers, and internal departments.
  • Document service requests, work updates, and customer interactions accurately within the Service Management Platform (PENTA).
  • Follow up to ensure timely completion of service requests and customer satisfaction.
  • Provide administrative support to other service department functions as needed.

Resource Management
  • Coordinate manpower and scheduling for preventive maintenance, service projects, and internal company support.
  • Assist in balancing workloads and maximizing technician efficiency.

On-Call Support
  • Participate in an on-call rotation to assist technicians and customers during after-hours service needs.

Bring Your A-Game!
Our ideal candidate should possess the following traits:
  • Excellent verbal and written communication skills.
  • Strong organizational skills with exceptional attention to detail.
  • Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
  • Strong problem-solving and decision-making abilities.
  • Customer-focused with a professional and positive attitude.
  • Comfortable working independently while collaborating with a team.
  • Proficient with Microsoft Office and computer systems.
  • Experience using service management or dispatch software (PENTA experience is a plus).

Schedule
  • Full-time
  • Monday - Friday
  • On-site
  • Participation in an on-call rotation to support technicians and customers after hours

What We Will Bring to the Table
  • A collaborative, family-friendly work environment
  • Knowledge and expertise that has helped us grow and thrive for nearly 120 years.
  • Competitive pay and an excellent benefits package, including health and life insurance, a robust wellness program, 401(k), and profit sharing.
  • A personal time off plan that rivals our competitors

Apply