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Hvac Dispatch Jobs (NOW HIRING)

Jacksonville Heating

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HVAC DISPATCHER

Jacksonville, NC · On-site

$16.25 - $21.75/hr

Schedule and dispatch HVAC service technicians efficiently * Monitor technician progress and adjust schedules as needed * Manage calls from customers regarding service requests, updates, and ETA'

Mills HVAC

HVAC Dispatcher

Fort Walton Beach, FL

$38K - $45K/yr

Dispatch HVAC technicians efficiently based on skill set, availability, and urgency * Respond promptly to emergency maintenance requests * Communicate clearly with technicians, management, and ...

Absolute Heating & Air

HVAC Dispatcher

Pittsburgh, PA · On-site

$50K - $90K/yr

A dispatch close out process that follows a check list to make sure the technicians close out a job ... REQUIREMENTS FOR AN HVAC DISPATCHER Required: * Strong dispatching experience and background

Absolute Heating & Air

HVAC Dispatcher

Pittsburgh, PA · On-site +1

$50K - $90K/yr

A dispatch close out process that follows a check list to make sure the technicians close out a job ... REQUIREMENTS FOR AN HVAC DISPATCHER Required: * Strong dispatching experience and background

Intrerior Climate Solutions

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HVAC Field Service Manager - Commercial Only

Dallas, TX · On-site

$85K - $100K/yr

Lead, coach, and develop HVAC service technicians and dispatch team members. * Recruit, train, and retain qualified HVAC service talent. * Oversee daily service operations, scheduling, dispatch ...

Urgent

Intrerior Climate Solutions

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HVAC Field Service Manager - Commercial Only

Dallas, TX · On-site

$85K - $100K/yr

Lead, coach, and develop HVAC service technicians and dispatch team members. * Recruit, train, and retain qualified HVAC service talent. * Oversee daily service operations, scheduling, dispatch ...

Urgent

The Tuckey Companies

HVAC Dispatcher

Carlisle, PA

HVAC Dispatcher The HVAC Dispatcher will provide dispatching support for HVAC Installers/Technicians and Plumbers. Must have experience dispatching in same or similar background. Additional duties ...

Cloud Comfort HVAC

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Lead HVAC Installer

Torrance, CA · On-site

$38K - $110K/yr

Cloud Comfort HVAC Lead HVAC Installer At Cloud Comfort HVAC , we don't just install HVAC systemswe ... Maintain open communication with dispatch, management, and installation teams to ensure smooth ...

AFGO Mechanical Services Inc

HVAC Dispatcher

New York, NY · On-site

$25 - $35/hr

HVAC Dispatcher A Long Island City based HVAC Service Company seeks an energetic and aggressive HVA ... Dispatch technician(s) for scheduled maintenances, emergency and routine service calls * Dispatch ...

IICRC

HVAC Dispatcher

Carlisle, PA

HVAC Dispatcher The HVAC Dispatcher will provide dispatching support for HVAC Installers/Technicians and Plumbers. Must have experience dispatching in same or similar background. Additional duties ...

Cloud Comfort HVAC

Lead HVAC Installer

Torrance, CA · On-site

$38K - $110K/yr

Cloud Comfort HVAC Lead HVAC Installer At Cloud Comfort HVAC , we don't just install HVAC systemswe ... Maintain open communication with dispatch, management, and installation teams to ensure smooth ...

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$12

$28

$68

How much do hvac dispatch jobs pay per hour?

As of May 29, 2026, the average hourly pay for hvac dispatch in the United States is $28.86, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $25.72 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an HVAC Dispatcher, and why are they important?

To thrive as an HVAC Dispatcher, you need strong organizational skills, attention to detail, and a solid understanding of HVAC industry terminology, often supported by a high school diploma or equivalent. Familiarity with dispatching software, scheduling systems, and CRM tools is typically required. Excellent communication, problem-solving, and multitasking abilities help you coordinate technicians and manage customer expectations. These skills enable efficient service delivery, customer satisfaction, and smooth workflow management within HVAC operations.

What are some typical challenges faced by an HVAC Dispatcher, and how can they be managed effectively?

HVAC Dispatchers often face challenges such as coordinating emergency service requests, optimizing technician routes, and balancing a high volume of calls, especially during peak seasons. Effective communication, strong organizational skills, and proficiency with dispatch and scheduling software are essential to manage these demands. Building good relationships with both technicians and customers can also help resolve issues quickly and ensure smooth operations within the team.

What does an HVAC dispatcher do?

An HVAC dispatcher manages and coordinates service calls for heating, ventilation, and air conditioning (HVAC) technicians. They are responsible for scheduling appointments, assigning jobs to technicians based on location and skill set, and communicating with customers to provide updates. HVAC dispatchers also track the progress of ongoing jobs and assist in ensuring timely and efficient service delivery. Their role is essential for maintaining organization and customer satisfaction within HVAC service companies.

What is the difference between Hvac Dispatch vs Hvac Service Technician?

AspectHvac DispatchHvac Service Technician
CredentialsNone required, often basic communication skillsEPA certification, technical training, HVAC licenses
Work EnvironmentOffice setting, coordinating schedules and callsOn-site at customer locations, performing repairs and maintenance
Employer & Industry UsageHVAC companies, service providersHVAC service companies, contractors
Search & Comparison IntentUnderstanding coordination roles, job differencesTechnical skills, fieldwork responsibilities

Hvac Dispatch primarily involves coordinating service calls, scheduling technicians, and managing communication between clients and field staff. In contrast, Hvac Service Technicians perform hands-on repairs, installations, and maintenance of HVAC systems. While dispatch roles focus on organization and communication, service technicians are skilled tradespeople working directly on equipment. Both roles are essential in the HVAC industry, but they differ significantly in responsibilities and required credentials.

More about Hvac Dispatch jobs
What cities are hiring for Hvac Dispatch jobs? Cities with the most Hvac Dispatch job openings:
What states have the most Hvac Dispatch jobs? States with the most job openings for Hvac Dispatch jobs include:
What job categories do people searching Hvac Dispatch jobs look for? The top searched job categories for Hvac Dispatch jobs are:
Hvac Dispatch jobs near you
Infographic showing various Hvac Dispatch job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 93% Full Time, 4% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $60,027 per year, or $28.9 per hour.

HVAC DISPATCHER

Jacksonville Heating

Jacksonville, NC • On-site

$16.25 - $21.75/hr

Full-time

Medical, PTO

Posted 27 days ago

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Job description

Job description:

We are looking for an experienced HVAC Dispatcher to coordinate daily service operations and keep our technicians scheduled efficiently. The ideal candidate is organized, calm under pressure, customer‐focused, and experienced using Service Titan and QuickBooks in a fast‐paced HVAC environment.

Responsibilities

  • Schedule and dispatch HVAC service technicians efficiently
  • Monitor technician progress and adjust schedules as needed
  • Manage calls from customers regarding service requests, updates, and ETA’s
  • Enter, update, and manage jobs in Service Titan
  • Handle invoicing, job notes, and basic financial entries in QuickBooks
  • Communicate clearly with technicians, customers, and management
  • Confirm parts availability and coordinate with the parts department when needed
  • Maintain accurate records of work orders, schedules, and customer information
  • Resolve scheduling conflicts and last‐minute changes professionally

Qualifications

  • Previous HVAC dispatching experience required
  • Strong knowledge of HVAC service operations and terminology
  • Hands‐on experience with Service Titan
  • Working knowledge of QuickBooks
  • Excellent organizational and multitasking skills
  • Strong phone etiquette and customer service skills
  • Ability to work in a fast‐paced environment

Preferred Skills

  • Experience dispatching multiple technicians
  • Familiarity with maintenance agreements and service call prioritization
  • Ability to handle high call volumes calmly and professionally

Benefits

  • Competitive pay based on experience
  • Paid time off and holidays
  • Health insurance options
  • Stable, year‐round work
  • Supportive team and growth opportunities

Apply today if you have HVAC dispatch experience and enjoy being the communication hub of a successful service team.