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Hvac Dispatch Jobs (NOW HIRING)

Call Pernell, Inc.

HVAC Dispatcher

Smithfield, NC · On-site

Throughout the day, you dispatch techs, provide job details and locations, and ensure seamless ... Become our HVAC Dispatcher by filling out our initial, mobile-friendly application!

Love HVAC

Be Seen First

HVAC Tech

Bluffton, SC · On-site

$25 - $35/hr

As an HVAC Technician, you will play a vital role in installing, maintaining, and repairing a variety of HVAC systems, primarily within residential and commercial environments. Working within a small ...

AMERICAN HVAC, INC.

HVAC Technician

Pompano Beach, FL · On-site

$30 - $40/hr

Commercial HVAC Technician American HVAC - Office Location Pompano Beach, Fl. Serving the Tri-County area and the Bahamas. Call: 954-650-1277 Sign on Bonus: $1,000.00 Benefits: • Competitive hourly ...

AMERICAN HVAC, INC.

HVAC Technician

Pompano Beach, FL · On-site

$30 - $40/hr

Commercial HVAC Technician American HVAC - Office Location Pompano Beach, Fl. Serving the Tri-County area and the Bahamas. Call: 954-650-1277 Sign on Bonus: $1,000.00 Benefits: • Competitive hourly ...

Rycor HVAC

HVAC Installation Technician

North Oxford, MA · On-site

$30 - $35/hr

Coordinate with project managers, dispatchers, and clients to verify project scope, scheduling, and ... Strong understanding of HVAC mechanical, refrigerant, and electrical systems. * Proficient with ...

Bogner HVAC

HVAC Apprentice

Watsonville, CA · On-site

$24 - $29/hr

Bogner HVAC has been serving Freedom, CA and surrounding counties for over 40 years. We are looking for an HVAC Apprentice to join our team! This is a hands-on entry-level training role designed for ...

Ambient Enterprises

Dispatcher (HVAC)

Canton, MA · On-site

$25 - $30/hr

Maintain constant communication with HVAC technicians in the field via phone or dispatch software. * Keep detailed records of service calls, customer interactions, job status, and technician ...

Ambient Enterprises

Dispatcher (HVAC)

Canton, MA · On-site

$25 - $30/hr

Maintain constant communication with HVAC technicians in the field via phone or dispatch software. * Keep detailed records of service calls, customer interactions, job status, and technician ...

National HVAC Service

HVAC Service Technician

Hope, AR · On-site

... HVAC Service by serving as the direct customer contact and is responsible for servicing products ... Service technicians work closely with the dispatcher and their team leader for daily assignments ...

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Hvac Dispatch information

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$12

$28

$68

How much do hvac dispatch jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for hvac dispatch in the United States is $28.86, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $25.72 per hour, depending on experience, location, and employer.

What is the highest paid dispatcher?

The highest paid dispatchers are often those working in specialized industries such as oil and gas or aviation, or those with extensive experience and certifications. In general, experienced dispatchers with advanced skills and certifications can earn salaries exceeding $70,000 annually, especially in high-demand sectors or regions with a high cost of living.

What is the highest paid HVAC position?

The highest paid HVAC position is typically a senior or master technician, project manager, or HVAC service manager, often earning six-figure salaries. These roles usually require extensive experience, advanced certifications, and strong leadership skills, with some positions overseeing large projects or teams.

What does an HVAC dispatcher do?

An HVAC dispatcher manages and coordinates service calls for heating, ventilation, and air conditioning (HVAC) technicians. They are responsible for scheduling appointments, assigning jobs to technicians based on location and skill set, and communicating with customers to provide updates. HVAC dispatchers also track the progress of ongoing jobs and assist in ensuring timely and efficient service delivery. Their role is essential for maintaining organization and customer satisfaction within HVAC service companies.

What do HVAC dispatchers do?

HVAC dispatchers coordinate and schedule service calls for heating, ventilation, and air conditioning technicians. They communicate with clients, assign work orders, track technician availability, and use dispatch software to ensure timely service delivery. Strong organizational and communication skills are essential for this role.

What is the difference between Hvac Dispatch vs Hvac Service Technician?

AspectHvac DispatchHvac Service Technician
CredentialsNone required, often basic communication skillsEPA certification, technical training, HVAC licenses
Work EnvironmentOffice setting, coordinating schedules and callsOn-site at customer locations, performing repairs and maintenance
Employer & Industry UsageHVAC companies, service providersHVAC service companies, contractors
Search & Comparison IntentUnderstanding coordination roles, job differencesTechnical skills, fieldwork responsibilities

Hvac Dispatch primarily involves coordinating service calls, scheduling technicians, and managing communication between clients and field staff. In contrast, Hvac Service Technicians perform hands-on repairs, installations, and maintenance of HVAC systems. While dispatch roles focus on organization and communication, service technicians are skilled tradespeople working directly on equipment. Both roles are essential in the HVAC industry, but they differ significantly in responsibilities and required credentials.

Is being an HVAC dispatcher hard?

HVAC dispatchers coordinate service calls and schedule technicians, requiring strong organizational and communication skills. The job can involve managing multiple priorities and working under time constraints, but it generally does not require physical labor or technical certifications. Success depends on attention to detail and the ability to handle stressful situations efficiently.

What are the key skills and qualifications needed to thrive as an HVAC Dispatcher, and why are they important?

To thrive as an HVAC Dispatcher, you need strong organizational skills, attention to detail, and a solid understanding of HVAC industry terminology, often supported by a high school diploma or equivalent. Familiarity with dispatching software, scheduling systems, and CRM tools is typically required. Excellent communication, problem-solving, and multitasking abilities help you coordinate technicians and manage customer expectations. These skills enable efficient service delivery, customer satisfaction, and smooth workflow management within HVAC operations.

What are some typical challenges faced by an HVAC Dispatcher, and how can they be managed effectively?

HVAC Dispatchers often face challenges such as coordinating emergency service requests, optimizing technician routes, and balancing a high volume of calls, especially during peak seasons. Effective communication, strong organizational skills, and proficiency with dispatch and scheduling software are essential to manage these demands. Building good relationships with both technicians and customers can also help resolve issues quickly and ensure smooth operations within the team.
More about Hvac Dispatch jobs
What cities are hiring for Hvac Dispatch jobs? Cities with the most Hvac Dispatch job openings:
What states have the most Hvac Dispatch jobs? States with the most job openings for Hvac Dispatch jobs include:
What job categories do people searching Hvac Dispatch jobs look for? The top searched job categories for Hvac Dispatch jobs are:
Hvac Dispatch jobs near you
Infographic showing various Hvac Dispatch job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 92% Full Time, 6% Part Time, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $60,027 per year, or $28.9 per hour.

HVAC Dispatcher

Call Pernell, Inc.

Smithfield, NC • On-site

Full-time

Medical, PTO

Posted 29 days ago

Job description

Join Call Pernell, Inc. as a full-time HVAC Dispatcher and help keep our office efficient, productive, and ready to serve our customers' needs! Let your communication skills shine and enjoy variety in your workdays while earning a competitive salary.

We also offer terrific benefits, including:

  • Opportunities for professional development and growth within the company
  • 50% company-paid health insurance
  • Paid vacation after 1 year
  • Paid holidays after 90 days

Are you detail-oriented and customer service-driven? If so, we want you on our Smithfield, NC team! Apply today.


WHO ARE WE?

Call Pernell Inc. offers a dynamic and supportive work environment where your contributions are valued and recognized. We provide competitive compensation, comprehensive training, and opportunities for professional growth. Our mission is to give physical and emotional comfort to the members of our community by providing solutions that overcome the dangers and aggravations related to their home's climatic conditions. That's why we hire world-class technicians and support staff to ensure that our customers are safe, comfortable, and in control of their indoor environment.

We pledge to everyone that we are heating and air conditioning professionals, and we accept, with honor, such responsibility with the utmost devotion. Join our team and be part of a company that takes pride in making a difference in the lives of our customers!


DOES THIS SOUND LIKE YOU?

As an HVAC Dispatcher, your role revolves around providing excellent customer service, efficiently dispatching technicians, and maintaining accurate records. You're an important part of our office, ensuring techs show up to jobs on time and perform quality work. Throughout the day, you dispatch techs, provide job details and locations, and ensure seamless service.

You also talk to customers to schedule service calls and maintenance appointments, answer questions, generate quotes, and make additional sales when appropriate. When the job's done, you follow up with the customer to ensure satisfaction and to resolve any issues they have. You adjust schedules as needed for emergencies, complete accurate job and customer records, and perform data entry.

Here's What You Need:

  • Excellent communication and interpersonal skills
  • Organizational and problem-solving skills
  • Proficiency with scheduling software or an ability to learn
  • Ability to multitask and manage time effectively in a fast-paced environment
  • High school diploma or equivalent
  • 1-3 years of dispatching experience

Preferred Qualifications:

  • At least one year of experience with customer service or the HVAC industry
  • Additional coursework or experience in a related field

READY TO APPLY?

Join our office today and take charge of our dispatch efforts! Become our HVAC Dispatcher by filling out our initial, mobile-friendly application!