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Service First Jobs in Florida (NOW HIRING)

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Service First information

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$9

$17

$29

How much do service first jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for service first in Florida is $17.21, according to ZipRecruiter salary data. Most workers in this role earn between $12.93 and $20.48 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Service First professional, and why are they important?

To thrive as a Service First professional, strong customer service skills, problem-solving abilities, and a basic understanding of the company's services or products are essential, often supported by prior experience in customer-facing roles. Familiarity with customer relationship management (CRM) systems, point-of-sale software, or ticketing tools is typically required. Excellent communication, patience, and a positive attitude help individuals excel in handling customer inquiries and resolving concerns. These skills ensure high levels of customer satisfaction, loyalty, and efficient resolution of issues, which are crucial for business success.

How does a Service First role typically collaborate with other departments to resolve customer issues efficiently?

In a Service First role, effective collaboration with other departments such as technical support, sales, or logistics is essential to resolve customer issues promptly. Team members often act as liaisons, gathering detailed information from customers and coordinating with the appropriate teams to ensure solutions are delivered efficiently. Regular communication, clear documentation, and follow-up are key practices, and many organizations use shared platforms or ticketing systems to streamline this process. This cross-functional teamwork not only improves customer satisfaction but also fosters a supportive internal work environment.

What is a Service First?

'Service First' jobs refer to roles in which providing excellent customer service is the primary focus. These positions are found in industries such as hospitality, retail, healthcare, and public service, where employees interact directly with customers, clients, or the public. The main goal of a Service First job is to ensure customer satisfaction, resolve issues effectively, and create a positive experience for everyone served. Such roles require strong communication skills, patience, and a commitment to meeting customer needs. Examples include front desk staff, customer service representatives, and hospitality workers.

What is the difference between Service First vs Customer Service Representative?

AspectService FirstCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; certifications varyHigh school diploma or equivalent; often customer service training
Work EnvironmentService industry settings, retail, hospitalityCall centers, retail stores, service desks
Employer & Industry UsageUsed across various service sectorsCommon in retail, telecom, banking

Service First roles focus on providing comprehensive service, often involving multiple tasks and customer interactions. Customer Service Representatives primarily handle customer inquiries and support. While both roles require strong communication skills, Service First positions typically demand broader knowledge and multitasking abilities, making them more versatile within the service industry.

What are popular job titles related to Service First jobs in Florida? For Service First jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Service First jobs in Florida look for? The top searched job categories for Service First jobs in Florida are:
Service First jobs near you
Infographic showing various Service First job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,803 per year, or $17.2 per hour.

Service Associate - Series 7 & 63 Required

Raymond James Financial Services

Saint Petersburg, FL • On-site

Other

Posted 8 days ago

Job description

Job Summary

Under general supervision, Investor Transition Solutions, a specialized department at the Raymond James home office, is dedicated to providing exceptional service to Raymond James’ clients. Although we operate as a home office department, our approach mirrors that of most Raymond James branches. Your expertise in customer service, securities trading, and problem-solving will enable you to deliver superior service to our valued clients. At Investor Transition Solutions, you will not have a sales goal rather we want you to focus on delivering a Service 1st client experience. Extensive contact with clients via phone.

Essential Duties and Responsibilities

  • Service 1st Client Experience: Address account-level issues through inbound phone calls, ensuring a positive client experience.

  • Provide a positive client experience to clients who contact Investment Central through inbound and outbound phone calls and electronic communications.

  • Collaboration: Work closely with other home office departments to resolve client account issues.

  • Proactive Client Communication: Reach out to clients proactively to address important matters related to their accounts and to follow up on other items.

  • Trade Execution: Execute client-directed trades across various asset types, including mutual funds, fixed income, and stocks.

  • Transaction Processing: Regularly handle client-directed transactions such as ACH transfers, wire transactions, and journal requests.

  • Account Variety: Manage a diverse range of accounts, including trust accounts, estate accounts, and entity accounts.

  • Executes trades based on verbal instructions.

  • Performs Mass Moves (entire book of business transfers) for Transitioning and Terminated Financial Advisors.

  • Performs other duties and responsibilities as assigned.

Knowledge, Skills, and Abilities

Knowledge of

  • Call center best practices.

  • Account types and industry operations in general.

  • Securities Trading.

Skill in

  • Organizational and time management skills sufficient to prioritize workload, handle multiple tasks, and meet deadlines.

  • Operating standard office equipment and using required software applications to produce correspondence, presentations, electronic communication and spreadsheets.

  • Detail orientation to ensure quality standards are met without impairing workflow.

  • Follow-up to ensure resolution and completion of tasks.

Ability to

  • Provide a high level of customer service in a calm, courteous and professional manner.

  • Establish and maintain effective working relationships at all levels of the organization.

  • Organize, manage and track multiple detailed tasks and assignments with frequently changing priorities in a fast-paced work environment.

  • Use effective oral and written communication skills sufficient enough to communicate and interact effectively with Home Office associates and their direct family members.

  • Constructively work under stress and pressure when faced with high workloads and deadlines.

  • Work independently as well as collaboratively within a team environment.

Educational/Previous Experience Requirements

  • High School Diploma or equivalent and three (3) years experience in the financial services industry, preferably including related service experience.

  • Associates and/or Bachelor’s Degree Preferred but not required.

  • OR ~

  • An equivalent combination of experience, education, and/or training as approved by Human Resources.

Licenses/Certifications

  • SIE required provided that an exemption or grandfathering cannot be applied.

  • Series 7 and 63 licenses required.

Raymond James Financial Services logo

About Raymond James Financial Services

Sourced by ZipRecruiter

Your financial goals, aspirations and investment needs are just that – yours. And your financial plan should reflect that. So rather than ask you to settle for an off-the-shelf investment program, we’re here to provide you with personalized financial planning based on your goals, your time frame and your particular tolerance for risk. We can provide you with just the right combination of financial services, support and guidance that make the most sense for you. We’ll also be there to help you each step of the way in the pursuit of your personal financial goals.

Industry

Accounting services

Company size

11 - 50 Employees

Headquarters location

Rockville, MD, US

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