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Service First Jobs in Florida (NOW HIRING)

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How much do service first jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for service first in Florida is $17.21, according to ZipRecruiter salary data. Most workers in this role earn between $12.93 and $20.48 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Service First professional, and why are they important?

To thrive as a Service First professional, strong customer service skills, problem-solving abilities, and a basic understanding of the company's services or products are essential, often supported by prior experience in customer-facing roles. Familiarity with customer relationship management (CRM) systems, point-of-sale software, or ticketing tools is typically required. Excellent communication, patience, and a positive attitude help individuals excel in handling customer inquiries and resolving concerns. These skills ensure high levels of customer satisfaction, loyalty, and efficient resolution of issues, which are crucial for business success.

How does a Service First role typically collaborate with other departments to resolve customer issues efficiently?

In a Service First role, effective collaboration with other departments such as technical support, sales, or logistics is essential to resolve customer issues promptly. Team members often act as liaisons, gathering detailed information from customers and coordinating with the appropriate teams to ensure solutions are delivered efficiently. Regular communication, clear documentation, and follow-up are key practices, and many organizations use shared platforms or ticketing systems to streamline this process. This cross-functional teamwork not only improves customer satisfaction but also fosters a supportive internal work environment.

What are 'Service First' jobs?

'Service First' jobs refer to roles in which providing excellent customer service is the primary focus. These positions are found in industries such as hospitality, retail, healthcare, and public service, where employees interact directly with customers, clients, or the public. The main goal of a Service First job is to ensure customer satisfaction, resolve issues effectively, and create a positive experience for everyone served. Such roles require strong communication skills, patience, and a commitment to meeting customer needs. Examples include front desk staff, customer service representatives, and hospitality workers.

What is the difference between Service First vs Customer Service Representative?

AspectService FirstCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; certifications varyHigh school diploma or equivalent; often customer service training
Work EnvironmentService industry settings, retail, hospitalityCall centers, retail stores, service desks
Employer & Industry UsageUsed across various service sectorsCommon in retail, telecom, banking

Service First roles focus on providing comprehensive service, often involving multiple tasks and customer interactions. Customer Service Representatives primarily handle customer inquiries and support. While both roles require strong communication skills, Service First positions typically demand broader knowledge and multitasking abilities, making them more versatile within the service industry.

What are popular job titles related to Service First jobs in Florida? For Service First jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Service First jobs in Florida look for? The top searched job categories for Service First jobs in Florida are:
Service First jobs near you
Infographic showing various Service First job openings in Florida as of May 2026, with employment types broken down into 2% As Needed, 62% Full Time, 32% Part Time, 1% Temporary, and 3% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $35,803 per year, or $17.2 per hour.
Client Service, Customer Service, Financial Services

Client Service, Customer Service, Financial Services

Indotronix International Corporation

Saint Petersburg, FL • On-site

$21 - $23/hr

Contractor

Posted 21 days ago

Job description

Title: Client Service, Customer Service, Financial Services
Location: St. Petersburg, FL
Duration:  6+ Months(Opportunity for extension or conversion based on attendance, performance and availability of an FTE role)
Working Model: hybrid role in office 3 days per week 
 
 
Position Summary:
  • We are seeking a service-oriented and detail-focused contractor to support daily operational processing and inbound phone coverage within the Capital Access team.
  • This role is focused on forms processing, issue resolution, and direct support for financial advisors and clients.
  • The ideal candidate is comfortable working in a fast-paced, high-volume environment, can balance phone responsibilities with processing work, and consistently demonstrates accuracy, professionalism, and strong customer service.
 
Key Responsibilities:
  • Handle inbound phone calls from financial advisors and internal partners, providing accurate and efficient support.
  • Process routine operational requests and transactions in accordance with established guidelines and service level expectations.
  • Review and update account-related information across multiple systems with a high level of accuracy.
  • Identify and escalate potential risks, discrepancies, or exceptions as appropriate.
  • Deliver a service-first experience in all interactions with advisors and clients.
  • Manage sensitive and confidential information with discretion.
  • Collaborate with team members and participate in required training, huddles, and team meetings.
  • Follow documented best practices and adapt to process updates as needed.
 Qualifications:
  • Prior experience in client service, call center, or operations support roles preferred.
  • Strong verbal communication skills and comfort handling phone-based work for a large portion of the day.
  • High attention to detail with the ability to process transactional work accurately.
  • Ability to work in a structured, deadline-driven environment.
  • Proficiency with Microsoft Office (Outlook, Word, Excel); experience navigating multiple systems a plus.
  • Professional demeanor with a focus on service quality and operational accuracy.
  • Ability to maintain confidentiality and handle sensitive information responsibly.
 
Education:  
High school diploma or equivalent required and a minimum of 3 years of client services experience 
Indotronix Avani Group logo

About Indotronix Avani Group

Sourced by ZipRecruiter

In 1986, Indotronix established itself in the staffing space. 22 years later, Avani entered the scene, offering consulting and technology development. Finally, in 2016, the two joined forces to begin delivering talent across all areas, from Staffing to Consulting to unique platform development.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Rochester, NY, US

Year founded

1986

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