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Service First Jobs in Birmingham, AL (NOW HIRING)

First Horizon

Client Specialist

Birmingham, AL · On-site

High school diploma or GED and 2-4 years of experience or equivalent combination of education and experience About Us First Horizon Corporation is a leading regional financial services company ...

First Horizon

Client Specialist

Homewood, AL · On-site

High school diploma or GED and 2-4 years of experience or equivalent combination of education and experience About Us First Horizon Corporation is a leading regional financial services company ...

First Horizon

Teller

Hoover, AL · On-site

$15 - $18.75/hr

... customer service involving daily processing of financial transactions in a retail banking environment. Often serving as the first point of contact to the client, may have responsibility for ...

First Horizon

Relationship Banker

Birmingham, AL · On-site

$17.25 - $22.75/hr

Assessment results must be submitted prior to having your application evaluated by Talent Acquisition About Us First Horizon Corporation is a leading regional financial services company, dedicated to ...

First Horizon Bank

Teller

Hoover, AL · On-site

$15 - $18.75/hr

... customer service involving daily processing of financial transactions in a retail banking environment. Often serving as the first point of contact to the client, may have responsibility for ...

First Horizon Bank

Teller

Hoover, AL · On-site

$15 - $18.75/hr

... customer service involving daily processing of financial transactions in a retail banking environment. Often serving as the first point of contact to the client, may have responsibility for ...

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All JobsService First JobsService First Jobs in Birmingham, AL

Service First information

See Birmingham, AL salary details

$11

$21

$36

How much do service first jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for service first in Birmingham, AL is $21.59, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $25.67 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Service First professional, and why are they important?

To thrive as a Service First professional, strong customer service skills, problem-solving abilities, and a basic understanding of the company's services or products are essential, often supported by prior experience in customer-facing roles. Familiarity with customer relationship management (CRM) systems, point-of-sale software, or ticketing tools is typically required. Excellent communication, patience, and a positive attitude help individuals excel in handling customer inquiries and resolving concerns. These skills ensure high levels of customer satisfaction, loyalty, and efficient resolution of issues, which are crucial for business success.

How does a Service First role typically collaborate with other departments to resolve customer issues efficiently?

In a Service First role, effective collaboration with other departments such as technical support, sales, or logistics is essential to resolve customer issues promptly. Team members often act as liaisons, gathering detailed information from customers and coordinating with the appropriate teams to ensure solutions are delivered efficiently. Regular communication, clear documentation, and follow-up are key practices, and many organizations use shared platforms or ticketing systems to streamline this process. This cross-functional teamwork not only improves customer satisfaction but also fosters a supportive internal work environment.

What is a Service First?

'Service First' jobs refer to roles in which providing excellent customer service is the primary focus. These positions are found in industries such as hospitality, retail, healthcare, and public service, where employees interact directly with customers, clients, or the public. The main goal of a Service First job is to ensure customer satisfaction, resolve issues effectively, and create a positive experience for everyone served. Such roles require strong communication skills, patience, and a commitment to meeting customer needs. Examples include front desk staff, customer service representatives, and hospitality workers.

What is the difference between Service First vs Customer Service Representative?

AspectService FirstCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; certifications varyHigh school diploma or equivalent; often customer service training
Work EnvironmentService industry settings, retail, hospitalityCall centers, retail stores, service desks
Employer & Industry UsageUsed across various service sectorsCommon in retail, telecom, banking

Service First roles focus on providing comprehensive service, often involving multiple tasks and customer interactions. Customer Service Representatives primarily handle customer inquiries and support. While both roles require strong communication skills, Service First positions typically demand broader knowledge and multitasking abilities, making them more versatile within the service industry.

What are popular job titles related to Service First jobs in Birmingham, AL? For Service First jobs in Birmingham, AL, the most frequently searched job titles are:
What job categories do people searching Service First jobs in Birmingham, AL look for? The top searched job categories for Service First jobs in Birmingham, AL are:
Service First jobs near you
Infographic showing various Service First job openings in Birmingham, AL as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $44,901 per year, or $21.6 per hour.

Service Sales Representative - First Aid and Safety

Cintas

Birmingham, AL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Cintas rating

7.7

Company rating: 7.7 out of 10

Based on 472 frontline employees who took The Breakroom Quiz

171st of 488 rated business services

Job description

Requisition Number: 228684
Job Description
Cintas is seeking a Service Sales Representative - First Aid and Safety to sell and service customers in a manner which exceeds their expectations. Responsibilities include developing and maintaining relationships with customers; replacing used and/or outdated products; servicing any safety equipment that requires periodic maintenance; and up-selling products that will benefit the customer and ensure OSHA compliance.
Skills/Qualifications
Required
  • Valid driver's license
  • High School Diploma/GED

Preferred
  • Sales experience
  • Customer service experience

Benefits
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.
Additionally, our employee-partners enjoy:
• Competitive Pay
• 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
• Disability, Life and AD&D Insurance, 100% Company Paid
• Paid Time Off and Holidays
• Skills Development, Training and Career Advancement Opportunities
Company Information
Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index.
Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.
This job posting will remain open for at least five (5) days.
Job Category: SSR
Organization: First Aid and Safety
Employee Status: Regular
Schedule: Full Time
Shift: 1st Shift

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