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Service Engineer Jobs in Illinois (NOW HIRING)

VIVA USA INC

Service Engineer

Chicago, IL · On-site +1

Remote As a Customer Service Engineer, you will be responsible for: Your initial assignment is to become a subject-matter expert in the PACE platform, which Customer Service Engineers use to document ...

ZF

Service Engineer

Vernon Hills, IL · On-site

$59K - $74K/yr

The Service Engineer is responsible for coordinating technical service actions, supporting customers with product-related issues, and ensuring the implementation of service updates across the ...

ZF Group

Service Engineer

Vernon Hills, IL · On-site

$59K - $74K/yr

The Service Engineer is responsible for coordinating technical service actions, supporting customers with product-related issues, and ensuring the implementation of service updates across the ...

Supermicro

Service Engineer

Chicago, IL · On-site

$85K - $100K/yr

The Service Engineer is a critical part of post-sales support and needs to demonstrate exceptional technical aptitude with server products, in addition to excellent interpersonal skills. It requires ...

ZF Group

Service Engineer

Vernon Hills, IL · On-site

$59K - $74K/yr

The Service Engineer is responsible for coordinating technical service actions, supporting customers with product-related issues, and ensuring the implementation of service updates across the ...

Collabera

Service Engineer

Lake Forest, IL

Informatics Inventory Management Service Engineer will play the following roles: 1. Service readiness for Inventory Management System (IMS) product launch Support the development, approval, and ...

Super Micro Computer

Service Engineer

Chicago, IL · On-site

$85K - $100K/yr

The Service Engineer is a critical part of post-sales support and needs to demonstrate exceptional technical aptitude with server products, in addition to excellent interpersonal skills. It requires ...

HERRMANN ULTRASONICS INC

Service Engineer

Bartlett, IL · On-site

Herrmann Ultrasonics is hiring for a Field Service Engineer (Ultrasonic Engineer) in Bartlett, IL. Immerse yourself into the fascinating world of ultrasonic welding! Herrmann Ultrasonics develops and ...

HERRMANN ULTRASONICS INC

Service Engineer

Bartlett, IL · On-site

Herrmann Ultrasonics is hiring for a Field Service Engineer (Ultrasonic Engineer) in Bartlett, IL. Immerse yourself into the fascinating world of ultrasonic welding! Herrmann Ultrasonics develops and ...

Herrmann Ultrasonics Inc.

Service Engineer

Bartlett, IL · On-site

Herrmann Ultrasonics is hiring for a Field Service Engineer (Ultrasonic Engineer) in Bartlett, IL. Immerse yourself into the fascinating world of ultrasonic welding! Herrmann Ultrasonics develops and ...

Herrmann-Ultrasonics-Inc

Service Engineer

Bartlett, IL · On-site

Herrmann Ultrasonics is hiring for a Field Service Engineer (Ultrasonic Engineer) in Bartlett, IL. Immerse yourself into the fascinating world of ultrasonic welding! Herrmann Ultrasonics develops and ...

HERRMANN ULTRASONICS INC

Service Engineer

Bartlett, IL · On-site

Herrmann Ultrasonics is hiring for a Field Service Engineer (Ultrasonic Engineer) in Bartlett, IL. Immerse yourself into the fascinating world of ultrasonic welding! Herrmann Ultrasonics develops and ...

HERRMANN ULTRASONICS INC

Service Engineer

Bartlett, IL · On-site

Herrmann Ultrasonics is hiring for a Field Service Engineer (Ultrasonic Engineer) in Bartlett, IL. Immerse yourself into the fascinating world of ultrasonic welding! Herrmann Ultrasonics develops and ...

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All JobsService Engineer JobsService Engineer Jobs in Illinois

Service Engineer information

See Illinois salary details

$19

$39

$64

How much do service engineer jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for service engineer in Illinois is $39.17, according to ZipRecruiter salary data. Most workers in this role earn between $31.20 and $44.28 per hour, depending on experience, location, and employer.

What is a service engineer?

A service engineer, also called a field service engineer, installs, repairs, and maintains equipment for clients. As a service engineer, you are the face of your company, traveling on-site to troubleshoot the issues your client has with the machinery. Depending on where your client is located, you may work in offices, factories, or health care facilities; indoor or outdoor areas; locally or overseas. You may specialize in a particular industry or type of equipment, but you need to have broad knowledge of mechanical, electrical, and technological principles. Service engineers may also collaborate with design teams to configure the proper machinery to fit each client’s needs and train employees in the organization to use the equipment.

What is a service engineer?

A Service Engineer is a technical professional responsible for installing, maintaining, troubleshooting, and repairing equipment or systems for clients or customers. They often work in fields such as manufacturing, IT, healthcare, or engineering, ensuring that machinery or technology operates efficiently and reliably. Service Engineers may provide on-site or remote support, perform routine inspections, and offer technical guidance to users. Their work helps minimize downtime and keeps critical systems functioning smoothly.

What are the key skills and qualifications needed to thrive as a service engineer, and why are they important?

To thrive as a Service Engineer, you need a solid background in engineering principles, troubleshooting, and problem-solving, usually supported by a degree in engineering or a related technical field. Familiarity with diagnostic tools, maintenance management systems, and relevant certifications such as CompTIA A+ or manufacturer-specific training is often required. Strong communication, customer service orientation, and the ability to work independently help distinguish top performers in this role. These competencies ensure efficient technical support, high customer satisfaction, and reliable equipment performance.

What are some common challenges service engineers face when working on-site at client locations?

Service Engineers often encounter challenges such as diagnosing unfamiliar equipment issues quickly, adapting to various client environments, and managing multiple service requests simultaneously. Working on-site may require strong communication skills to explain technical solutions to non-technical clients and to collaborate effectively with client staff. Additionally, Service Engineers must be resourceful and flexible, as they may need to troubleshoot problems with limited tools or information, all while maintaining a professional and customer-focused attitude.

What is the difference between Service Engineer vs Maintenance Technician?

AspectService EngineerMaintenance Technician
Required CredentialsTypically technical degrees or certifications, such as HVAC, electrical, or mechanical certificationsVocational training or certifications in specific maintenance skills
Work EnvironmentCustomer sites, industrial facilities, or client locationsFactories, plants, or facility maintenance areas
Employer & Industry UsageManufacturing, HVAC, electronics, and industrial sectorsManufacturing plants, facilities management, and equipment maintenance
Common Search & Comparison IntentUnderstanding roles, responsibilities, and qualificationsJob duties, skills, and career path differences

While both Service Engineers and Maintenance Technicians work in technical environments, Service Engineers often focus on installing, troubleshooting, and servicing equipment at client sites, requiring broader technical certifications. Maintenance Technicians primarily perform routine maintenance and repairs within facilities. The roles overlap in technical skills but differ in scope and work setting.

Do field service engineers need a degree?

Field service engineers typically do not require a college degree but often need technical training, certifications, or vocational education related to their specific industry or equipment. Practical experience, problem-solving skills, and knowledge of tools and systems are highly valued in this role.

What is the career path for a service engineer?

A service engineer typically starts in entry-level technical roles, gaining experience in troubleshooting and maintenance. With experience and additional certifications, they can advance to senior technician, technical supervisor, or management positions, and may specialize in areas such as automation, systems integration, or project management.
More about Service Engineer jobs

What are the most commonly searched types of Service Engineer jobs in Illinois?

The most popular types of Service Engineer jobs in Illinois are:

What are popular job titles related to Service Engineer jobs in Illinois?

For Service Engineer jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Service Engineer jobs in Illinois look for?

The top searched job categories for Service Engineer jobs in Illinois are:

What cities in Illinois are hiring for Service Engineer jobs?

Cities in Illinois with the most Service Engineer job openings:

What are popular job titles related to Service Engineer jobs in IL?

For Service Engineer jobs in IL, the most frequently searched job titles are:

Infographic showing various Service Engineer job openings in Illinois as of September 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $81,484 per year, or $39.2 per hour.

Service Engineer

Chicago, IL • On-site, Remote

VIVA USA INC
IT Services • 51 - 200 employees
Learn more about VIVA USA INCexternal

Contractor

Posted 5 days ago

Job description

Remote
As a Customer Service Engineer, you will be responsible for:
Your initial assignment is to become a subject-matter expert in the PACE platform, which Customer Service Engineers use to document work, track parts consumption, and record time and related activities.
As a subject-matter expert, you will share the knowledge needed to help Customer Service Engineers in your assigned zones and regions become proficient in using the new software.
After the full launch of the PACE software, you will play a key role in the hyper-care phase for 30 to 90 days, depending on the speed and success of the transition.
Upon successful completion of the Hypercare phase, you may be considered for transition into a Customer Service Engineer role, preferably within your local region, and you are encouraged to apply for other opportunities across the organization.
A customer service engineer has the following skills and responsibilities:
You will be servicing Imaging Equipment in the assigned metro area, Level could be adjusted based on prior experience.
You are in a field-based, customer-facing role that primarily installs, services, maintains and modifies the client's imaging equipment at customer sites.
You are the "Face of Client" to the customer.
You support a variety of diagnostic imaging equipment.
You are flexible and willing to work different shifts as business needs dictate, including willingness to work overtime as required. Advanced notice will be provided for any shift changes.
You report to the Regional Service Manager at the Client Medical Solutions as a CSE.
Required Experience
Associate degree, or college, or military experience in a related technical field.
Strong technical/electrical background required.
Biomedical, med tech, or similar hands on technical experience is a plus.
Open to:
Entry level candidates with technical training
Candidates transitioning from the military
Minimum level: Foundation-level technical education or equivalent hands on training.
Top 5 Must Have Skills
1. Strong customer communication skills; ability to interact directly with clients.
2. Technical acumen - ability to understand software, support peers, and troubleshoot.
3. Ability to repair/diagnose equipment and perform technical issue resolution.
4. Team-oriented mindset; works well with cross functional teams.
5. Ability to lead training on software updates for peer groups.
Nice to Have Skills
Imaging service experience (military or private sector)
Experience working in biomedical or hospital environments
Additional Notes
Role involves training peers across approx. 100 training sessions, each 2 days long.
Individual trainer is expected to deliver 15-20 sessions.
Travel Requirements
Candidate will need to travel as needed
Travel will involve traveling to certain client locations for training sessions.
Notes:
Remote
Work Hours: 8:00-5:00
VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

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