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Service Dispatcher Jobs in Utah (NOW HIRING)

Dycom Industries, Inc.

Dispatcher

Lindon, UT · On-site

You'll track work status, update records, and ensure timely completion of service requests ... Dispatch orders, messages, and special instructions to technicians and other departments * Track ...

ALPHA TRANSPORT

Dispatcher

Salt Lake City, UT

$55K - $65K/yr

Our Dispatchers are key to our success, guiding drivers throughout the night to ensure timely deliveries and strong customer relationships. We take great pride in our employees and believe in ...

Offen Petroleum

Logistics Dispatcher

Hurricane, UT · On-site

$27 - $29/hr

Description Position Overview A Logistics dispatcher is responsible for coordinating and directing ... 6 months of service * Paid time off (PTO) * Company paid holidays Legal Statements * Offen ...

ALPHA TRANSPORT

Dispatcher

Salt Lake City, UT · On-site

$55K - $65K/yr

Our Dispatchers are key to our success, guiding drivers throughout the night to ensure timely deliveries and strong customer relationships. We take great pride in our employees and believe in ...

Offen Petroleum

Logistics Dispatcher

Hurricane, UT · On-site

$27 - $29/hr

Position Overview A Logistics dispatcher is responsible for coordinating and directing the movement ... 6 months of service * Paid time off (PTO) * Company paid holidays Legal Statements * Offen ...

Alpha Transport

Dispatcher

Salt Lake City, UT · On-site

$55K - $60K/yr

Our Dispatchers are key to our success, guiding drivers throughout the night to ensure timely deliveries and strong customer relationships. We take great pride in our employees and believe in ...

Black Diamond Experts

Dispatcher

Salt Lake City, UT · On-site

Black Diamond Experts is a proud and growing local Utah based residential service company. Our ... A Dispatcher plays a vital role in coordinating and managing service calls for various home ...

Kelso Industries

Dispatcher

Ogden, UT · On-site

$18 - $21/hr

We are looking for a highly organized dispatcher to join our team in our Ogden office. This onsite ... Schedule Service Appointments: Coordinate daily schedules for field technicians and manage incoming ...

Any Hour Group

Dispatcher

Salt Lake City, UT · On-site

Black Diamond Experts is a proud and growing local Utah based residential service company. Our ... A Dispatcher plays a vital role in coordinating and managing service calls for various home ...

Kelso Industries

Dispatcher

Ogden, UT · On-site

$18 - $21/hr

We are looking for a highly organized dispatcher to join our team in our Ogden office. This onsite ... Schedule Service Appointments: Coordinate daily schedules for field technicians and manage incoming ...

Kelso Industries

Dispatcher

Ogden, UT

$18 - $21/hr

We are looking for a highly organized dispatcher to join our team in our Ogden office. This onsite ... Schedule Service Appointments: Coordinate daily schedules for field technicians and manage incoming ...

Black Diamond Experts

Dispatcher

Salt Lake City, UT · On-site

Black Diamond Experts is a proud and growing local Utah based residential service company. Our ... A Dispatcher plays a vital role in coordinating and managing service calls for various home ...

Any Hour Group

Dispatcher

Orem, UT

$16 - $19/hr

Any Hour Services is a residential service company specializing in plumbing, electric, heating, and ... A dispatcher plays a vital role in coordinating and managing service calls for various home ...

Stanley Steemer

Dispatcher

Sandy, UT

$20 - $22/hr

We are seeking a Dispatcher to oversee the scheduling, organization, and monitoring of our fleet ... Provide customer service, collect data, schedule, and collect payment. The Logistics Specialist ...

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All JobsService Dispatcher JobsService Dispatcher Jobs in Utah

Service Dispatcher information

See Utah salary details

$11

$19

$27

How much do service dispatcher jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for service dispatcher in Utah is $19.34, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $21.68 per hour, depending on experience, location, and employer.

What is a service dispatcher?

A service dispatcher takes incoming customer calls and creates a dispatch ticket for each service call. Your responsibilities in this career include keeping organized and updated customer files in a database and creating contract proposals if relevant. Other duties include assisting with marketing as needed and keeping hard copies of customer files and billing. As a service dispatcher, you can work in a variety of industries, such as automotive, HVAC, emergency services, and more. In HVAC positions, you maintain technician schedules and dispatch technicians as service calls come in from customers. As an emergency service dispatcher, you answer emergency calls, collect vital information, and alert the necessary response team quickly and calmly. In the automotive industry, you also answer customer service calls, schedule service tickets for technicians, order special parts as needed, and invoice customers.

What is a service dispatcher?

A Service Dispatcher is a professional responsible for coordinating and scheduling service calls, technicians, or deliveries for a company. They act as the main point of contact between customers and service personnel, ensuring tasks are assigned efficiently and promptly. Service Dispatchers manage incoming requests, monitor job progress, and provide updates to customers and staff. Their organizational skills help streamline operations and improve customer satisfaction.

What are the key skills and qualifications needed to thrive as a service dispatcher?

To thrive as a Service Dispatcher, you need strong organizational skills, attention to detail, and experience with scheduling or customer service, often supported by a high school diploma or equivalent. Familiarity with dispatching software, GPS tracking systems, and office productivity tools is typically required. Excellent communication, multitasking, and problem-solving abilities help you manage technicians and interact effectively with customers. These skills ensure efficient workflow coordination, prompt service delivery, and high customer satisfaction.

How does a service dispatcher typically coordinate with technicians and customers to ensure timely service delivery?

A Service Dispatcher plays a crucial role in managing communication between customers, technicians, and the service team. They receive service requests, prioritize them based on urgency, and assign tasks to appropriate technicians while considering factors like location, skillset, and availability. Throughout the day, dispatchers monitor job progress, update customers on technician status, and handle any scheduling adjustments due to delays or emergencies. Effective communication and organizational skills are essential, as dispatchers often need to juggle multiple requests and maintain customer satisfaction.

Is it hard to get hired as a service dispatcher?

Getting hired as a service dispatcher can vary depending on the industry and location, but generally requires good organizational skills, communication abilities, and familiarity with dispatching software or tools. Employers often look for experience in customer service or logistics, and some positions may require a high school diploma or equivalent. Competition can be moderate, but having relevant skills and certifications can improve chances of employment.
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Service Dispatcher jobs near you
Infographic showing various Service Dispatcher job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $40,230 per year, or $19.3 per hour.

Dispatcher

Dycom Industries, Inc.

Lindon, UT • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Dycom Industries rating

5.0

Company rating: 5.0 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

Job description

Lindon, UT
Workplace Type: Office
Employment Type: Hourly
Discover a more connected career
At Ervin Cable Construction, LLC, as a Dispatcher, you'll manage technician schedules, assign tasks, and coordinate communication between customers, technicians, and other departments. You'll track work status, update records, and ensure timely completion of service requests.
Connecting you to great benefits
  • Remote (or Hybrid) (Only added where applicable)
  • Weekly Paychecks
  • Paid Time Off, Parental Leave, and Holidays
  • Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
  • 401(k) w/ Company Match
  • Stock Purchase Plan
  • Education Reimbursement
  • Legal Insurance
  • Discounts on gym memberships, pet insurance, and much more!

What you'll do
  • Manage and prioritize technician schedules, tasks and quotas to efficiently meet customer needs
  • Dispatch orders, messages, and special instructions to technicians and other departments
  • Track work status, provide updates, and escalate issues as necessary
  • Create, manage, and close tickets while updating logs as needed
  • Handle and process data from multiple sources
  • Create maps, upload permits, and handle related documentation
  • Keep records of service calls and work orders
  • Monitor and respond to customer and technician communications to resolve scheduling or service conflicts
  • Other duties as assigned

What you'll need
  • To be 18 years of age or older
  • Authorization to work in the United States for this company
  • High School Diploma, GED equivalent, or relevant work experience
  • At least one year of previous dispatch experience is preferred
  • Strong written and oral communication skills
  • Basic computer skills is preferred

Physical abilities & exposures
  • Routinely: use keyboard & mouse
  • Occasionally: climb stairs, stand, walk and operate vehicle

Why grow your career with us
Your career here is more than just a job - it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind.
Building stronger solutions together
Our company is an equal-opportunity employer - we are committed to providing a work environment where everyone can thrive, grow, and feel connected.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Req Id:

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