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Service Director Jobs in Renton, WA (NOW HIRING)

Aegis Living

Health Services Director

Bellevue, WA · On-site

$120K - $130K/yr

Overview The Health Services Director (HSD) is an integral member of the management team of their community, contributing health care leadership and expertise to promote an environment of optimal ...

Aegis Living

Culinary Services Director

Seattle, WA

$35 - $40/hr

... to food service * Responsible for working with other departments to provide specialty food ... Marketing Director by "showcasing" culinary services in the community to prospective residents ...

Aegis Living

Culinary Services Director

Seattle, WA · On-site

$40/hr

... to food service * Responsible for working with other departments to provide specialty food ... Marketing Director by "showcasing" culinary services in the community to prospective residents ...

Aegis Living

Culinary Services Director

Seattle, WA · On-site

$35 - $40/hr

... to food service * Responsible for working with other departments to provide specialty food ... Marketing Director by "showcasing" culinary services in the community to prospective residents ...

Aegis Living

Health Services Director (WA)

Seattle, WA

$120K - $130K/yr

The Health Services Director (HSD) is an integral member of the management team of their community, contributing health care leadership and expertise to promote an environment of optimal living for ...

Aegis Living

Health Services Director (WA)

Seattle, WA · On-site

$120K - $130K/yr

Overview The Health Services Director (HSD) is an integral member of the management team of their community, contributing health care leadership and expertise to promote an environment of optimal ...

Colliers

Valuation Services Director

Seattle, WA · Hybrid

Manage team members across geographies to deliver exceptional client service and results ... Direct applicants only please, no agencies. Colliers respects diversity and is an equal opportunity ...

Colliers

Valuation Services Director

Seattle, WA · Hybrid

Manage team members across geographies to deliver exceptional client service and results ... Direct applicants only please, no agencies. Colliers respects diversity and is an equal opportunity ...

Era Living

Housekeeping Services Director

Seattle, WA · On-site

$250/hr

Does day-to-day Housekeeping Laundry required to keep the Housekeeping Laundry Service Delivery System in good working order. Knowledge, Skills, and Abilities: * Ability to plan, direct, coordinate ...

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All JobsService JobsService Director JobsService Director Jobs in Renton, WA

Service Director information

See Renton, WA salary details

$34.3K

$115.5K

$196.3K

How much do service director jobs pay per year?

As of Sep 9, 2026, the average yearly pay for service director in Renton, WA is $115,489.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,300.00 and $135,000.00 per year, depending on experience, location, and employer.

What is a service director?

A service director, also referred to as a customer service manager, oversees initiatives, protocols, and policies related to customer service and works to maintain client retention. As a service director, your job duties include developing and implementing training for new and experienced customer service representatives, quality assurance, and interacting with clients. You manage employees and ensure that everyone is doing the best job they can to provide excellent customer service. Qualifications for this career include a bachelor’s degree in a business-related field and several years of experience in a management role. You’re expected to have excellent leadership skills in this position.

What does a service director do?

A Service Director oversees the service operations within an organization, ensuring that customer service standards are met and that all service-related activities run smoothly. They manage service teams, develop policies and procedures, handle customer complaints, and work to improve overall customer satisfaction. Service Directors also analyze service metrics, implement strategies for improvement, and may be responsible for budgeting and training employees. Their role is crucial in maintaining a positive relationship between the company and its clients.

What are the key skills and qualifications needed to thrive as a service director, and why are they important?

To thrive as a Service Director, you need strong leadership abilities, extensive experience in service management, and a relevant degree such as business administration or management. Familiarity with customer relationship management (CRM) systems, service desk software, and project management tools—along with certifications like ITIL—are commonly required. Exceptional communication, problem-solving, and team-building skills help you excel in directing teams and improving customer satisfaction. These skills and qualifications are crucial for ensuring efficient service delivery, fostering high-performing teams, and achieving organizational goals.

How does a service director typically collaborate with other departments to ensure high-quality customer service?

A Service Director works closely with departments such as sales, operations, and technical support to align service delivery with overall business goals. They regularly communicate with these teams to address customer feedback, resolve escalated issues, and implement process improvements. This collaborative approach helps ensure that customer needs are met efficiently and that service standards are consistently maintained across the organization. Building strong interdepartmental relationships is key to overcoming challenges and driving customer satisfaction.

What is the difference between Service Director vs Service Manager?

AspectService DirectorService Manager
ResponsibilitiesOversees multiple service departments, develops strategic plans, manages budgets, and leads large teams.Manages daily service operations, supervises staff, and ensures customer satisfaction within a specific service area.
CredentialsTypically requires a bachelor’s degree in business, management, or related field; experience in service leadership roles.Usually requires a bachelor’s degree or relevant experience in service or customer support roles.
Work EnvironmentCorporate offices, large service facilities, or multi-location organizations.Service centers, customer support centers, or on-site service locations.

The main difference between a Service Director and a Service Manager lies in scope and strategic focus. Service Directors oversee multiple departments and develop long-term strategies, while Service Managers focus on daily operations and customer satisfaction within specific areas.

How do you become a service director?

To become a service director, candidates typically need several years of experience in customer service, operations, or management roles, along with strong leadership and communication skills. A bachelor's degree in business, management, or a related field is often required, and some employers may prefer candidates with industry-specific certifications or advanced degrees. Progression usually involves advancing through supervisory or managerial positions before qualifying for a service director role.
More about Service Director jobs

What are the most commonly searched types of Service jobs in Renton, WA?

The most popular types of Service jobs in Renton, WA are:

What are popular job titles related to Service Director jobs in Renton, WA?

For Service Director jobs in Renton, WA, the most frequently searched job titles are:

What job categories do people searching Service Director jobs in Renton, WA look for?

The top searched job categories for Service Director jobs in Renton, WA are:

What cities near Renton, WA are hiring for Service Director jobs?

Cities near Renton, WA with the most Service Director job openings:

Service Director jobs near you
Infographic showing various Service Director job openings in Renton, WA as of September 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 1% Temporary, and 2% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $115,489 per year, or $55.5 per hour.

Health Services Director

Bellevue, WA • On-site

Aegis Living
Health Care and Social Assistance • 1 - 5K employees
Learn more about Aegis Livingexternal

$120K - $130K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

Aegis Living rating

5.6

Company rating: 5.6 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

161st of 247 rated social care providers

Job description

Overview
The Health Services Director (HSD) is an integral member of the management team of their community, contributing health care leadership and expertise to promote an environment of optimal living for residents. The HSD reports directly to the General Manager and collaborates closely with the community Marketing Director and Care Director to ensure best in class experience for the well-being of resident and families. Works closely with the Vice President of Nursing and Care, Regional Nursing Leaders, and Vice Presidents of Operations to ensure alignment of Áegis care expectations
Responsibilities
As a Health Services Director, your responsibilities will involve Resident Care, Nursing Leadership and Regulatory Safety and Compliance including but not limited to:
  • Providing direct leadership for your nursing team to manage nursing care in a setting that has a focus on fragile Assisted Living and Memory Care Residents.
  • Creating care plans, providing oversight for clinical charting and working directly with families and physicians.
  • Providing community leadership to support and coach our employees in appropriate care of our assisted living and memory care residents.

Qualifications
Qualifications and Requirements:
  • Current and valid state approved Registered Nurse license.
  • Minimum of 3 years' experience delivering quality care in a primary care or other preventive care environment to include at least one year of charge nurse, nursing supervisor or other team leadership experience.
  • Experience in geriatric nursing or gerontology, including education in the aging process, memory decline and related behavior management highly preferred.
  • Expertise in most up-to-date safety and infection control practices.
  • Experience building and leading effective nursing teams including hiring, training and development.
  • Demonstrated organization and administrative skills in Microsoft Office suite and other software applications including electronic medical records.
  • Proven aptitude for cross-functional collaboration ensuring successful outcomes for all parties.
  • Must meet all health requirements, including acceptable results on TBscreen and state requirements on criminal background check.

Other cool stuff you might want to know:
  • Competitive pay, excellent benefits (medical/dental/vision/401k/tuition assistance and more!), and an enjoyable work/life balance. Please feel free to ask us for a benefits summary during your interview process.
  • Excellent orientation and communication with management
  • Ongoing training programs and a well-defined career path. Ask us about the path to your bright future!
  • Employee appreciation days (additional paid time off)

#AegisCareers
Min Salary
USD $120,000.00/Yr.
Max Salary
USD $130,000.00/Yr.

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