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Service Director Jobs in Utah (NOW HIRING)

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Client Services Director

Sandy, UT · On-site

The Client Service Director(Manager) oversees the day-to-day functions of department(s) and/or location(s). This is a highly visible leadership position that manages operational sales support and ...

Sky Ford of Provo

Service Manager

Provo, UT · On-site

Collaborate with service director and owner on current and future department needs. * Payroll and time keeping obligations to ensure all employees are paid accurately and on time. * Maintain a ...

Sky Ford of Provo

Service Manager

Provo, UT · On-site

Collaborate with service director and owner on current and future department needs. * Payroll and time keeping obligations to ensure all employees are paid accurately and on time. * Maintain a ...

Salvation Army

Service Center Director

Provo, UT · On-site

$60K/yr

Service Center Director FLSA Status : Full Time - exempt Reports to: Divisional EDS/SE Director Schedule: 40 hours weekly Supervises: Provo Service Extension Center Rate of Pay : $60,789.57/year ...

The Salvation Army

Service Center Director

Provo, UT · On-site

$60K/yr

Service Center Director FLSA Status : Full Time - exempt Reports to: Divisional EDS/SE Director Schedule: 40 hours weekly Supervises: Provo Service Extension Center Rate of Pay : $60,789.57/year ...

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Service Director information

See Utah salary details

$27.8K

$93.5K

$158.9K

How much do service director jobs pay per year?

As of Jul 26, 2026, the average yearly pay for service director in Utah is $93,471.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,500.00 and $109,200.00 per year, depending on experience, location, and employer.

What does a Service Director do?

A Service Director oversees the service operations within an organization, ensuring that customer service standards are met and that all service-related activities run smoothly. They manage service teams, develop policies and procedures, handle customer complaints, and work to improve overall customer satisfaction. Service Directors also analyze service metrics, implement strategies for improvement, and may be responsible for budgeting and training employees. Their role is crucial in maintaining a positive relationship between the company and its clients.

What are the key skills and qualifications needed to thrive as a Service Director, and why are they important?

To thrive as a Service Director, you need strong leadership abilities, extensive experience in service management, and a relevant degree such as business administration or management. Familiarity with customer relationship management (CRM) systems, service desk software, and project management tools—along with certifications like ITIL—are commonly required. Exceptional communication, problem-solving, and team-building skills help you excel in directing teams and improving customer satisfaction. These skills and qualifications are crucial for ensuring efficient service delivery, fostering high-performing teams, and achieving organizational goals.

How does a Service Director typically collaborate with other departments to ensure high-quality customer service?

A Service Director works closely with departments such as sales, operations, and technical support to align service delivery with overall business goals. They regularly communicate with these teams to address customer feedback, resolve escalated issues, and implement process improvements. This collaborative approach helps ensure that customer needs are met efficiently and that service standards are consistently maintained across the organization. Building strong interdepartmental relationships is key to overcoming challenges and driving customer satisfaction.

What is the difference between Service Director vs Service Manager?

AspectService DirectorService Manager
ResponsibilitiesOversees multiple service departments, develops strategic plans, manages budgets, and leads large teams.Manages daily service operations, supervises staff, and ensures customer satisfaction within a specific service area.
CredentialsTypically requires a bachelor’s degree in business, management, or related field; experience in service leadership roles.Usually requires a bachelor’s degree or relevant experience in service or customer support roles.
Work EnvironmentCorporate offices, large service facilities, or multi-location organizations.Service centers, customer support centers, or on-site service locations.

The main difference between a Service Director and a Service Manager lies in scope and strategic focus. Service Directors oversee multiple departments and develop long-term strategies, while Service Managers focus on daily operations and customer satisfaction within specific areas.

What Is a Service Director?

A service director, also referred to as a customer service manager, oversees initiatives, protocols, and policies related to customer service and works to maintain client retention. As a service director, your job duties include developing and implementing training for new and experienced customer service representatives, quality assurance, and interacting with clients. You manage employees and ensure that everyone is doing the best job they can to provide excellent customer service. Qualifications for this career include a bachelor’s degree in a business-related field and several years of experience in a management role. You’re expected to have excellent leadership skills in this position.

More about Service Director jobs
What are the most commonly searched types of Service jobs in Utah? The most popular types of Service jobs in Utah are:
What are popular job titles related to Service Director jobs in Utah? For Service Director jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Service Director jobs in Utah look for? The top searched job categories for Service Director jobs in Utah are:
What cities in Utah are hiring for Service Director jobs? Cities in Utah with the most Service Director job openings:
Service Director jobs near you
Infographic showing various Service Director job openings in Utah as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $93,471 per year, or $44.9 per hour.
Food Service Director - NEX

Food Service Director - NEX

Elior North America

Vernal, UT • On-site

$23/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Job description

Food Service Director - NEX

Job Reference Number: 40479
Employment Type: Full-Time, Onsite 
Segment: Corrections
Brand: Summit
Location: Vernal, Utah (US-UT) 

The Role at a glance:

We are looking to add a motivated, effective food service director to our correctional team in Vernal, UT. As a food service director, you will have the opportunity to lead a talented team of food service workers and manage all aspects of a food service department to ensure that customers and clients never miss a meal. This role is Non-Exempt and will be paid hourly.

What you'll be doing:
  • Managing all functions of the food service department and its resources. 
  • Manage and lead a team of associates, including hiring and training new employees. 
  • Ensuring that staff meet all culinary, safety, and sanitation standards and regulations. 
  • Budgeting for the department, including directly purchasing ingredients and ensuring the account meets all targets and forecasts. 
  • Conferring with the district manager or other departments regarding the technical and administrative aspects of dining service. 
  • Addressing customer service needs.  
What we're looking for:

Must-haves: 

  • At least two years of experience coordinating food service operations. 
  • Previous experience with industrial cooking. 
  • Excellent communication skills and experience communicating with both hourly staff and company executives. 
  • The ability to manage in a diverse environment with a strong focus on client and customer services and satisfaction. 
  • Experience with and knowledge of all Microsoft Office suite applications. 

Nice-to-haves: 

  • ServSafe and/or HACCP certification 
Compensation Range

$23.00 per hour

Our Benefits:
  • Medical (FT Employees)
  • Dental
  • Vision
  • Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity
  • Discount Program
  • Commuter Benefits (Parking and Transit) 
  • EAP
  • 401k
  • Sick Time
  • Holiday Pay (9 paid holidays)
  • Tuition Reimbursement (FT Employees)
  • Paid Time Off 

#boost

About Summit:

Focused on serving correctional institutions, Summit ensures that incarcerated people across the United States have access to delicious, healthy food at each meal. Working with Summit, you will have the opportunity to aid in this process and provide inmates with vital social interaction at mealtimes.

About Elior North America:

Elior North America is an equal opportunity employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth.

At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees. The valuable skills and experience you've gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments.

Disclaimer: This job description can be revised  by management as needed.

Elior North America logo

About Elior North America

Sourced by ZipRecruiter

Elior North America enhances people's lives through culinary innovation and a commitment to providing exemplary service. Our family of companies, with more than 17,000 employees, provides food services and catering to over 1,500 client accounts in five industry segments across the continental United States. We are proud to be the fifth largest culinary management company in the country and excited to be the fastest growing organization in the industry. We focus on three ingredients for success to differentiate Elior from our competitors and position our company as a disruptor in the markets we serve. To support our ingredients for success and drive our mission and values, we need talented team members throughout our family of companies.

Industry

Food and beverage stores

Company size

501 - 1,000 Employees

Headquarters location

Charlotte, NC, US

Year founded

2008

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