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Service Director Jobs in Georgia (NOW HIRING)

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Social Services Director

Fort Gaines, GA · On-site

In the Social Service Director role, you will be responsible for overseeing the development, implementation, supervision and ongoing evaluation of the Social Services Department designed to meet and ...

Jiffy Lube

Service Writer - Lafayette

La Fayette, GA · On-site

We're seeking talented candidates for full-time and part-time Service Writer (also called Customer Service Director or CSD) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in ...

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Service Director information

See Georgia salary details

$25.8K

$86.7K

$147.3K

How much do service director jobs pay per year?

As of Aug 10, 2026, the average yearly pay for service director in Georgia is $86,695.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,300.00 and $101,300.00 per year, depending on experience, location, and employer.

What does a service director do?

A Service Director oversees the service operations within an organization, ensuring that customer service standards are met and that all service-related activities run smoothly. They manage service teams, develop policies and procedures, handle customer complaints, and work to improve overall customer satisfaction. Service Directors also analyze service metrics, implement strategies for improvement, and may be responsible for budgeting and training employees. Their role is crucial in maintaining a positive relationship between the company and its clients.

What are the key skills and qualifications needed to thrive as a service director, and why are they important?

To thrive as a Service Director, you need strong leadership abilities, extensive experience in service management, and a relevant degree such as business administration or management. Familiarity with customer relationship management (CRM) systems, service desk software, and project management tools—along with certifications like ITIL—are commonly required. Exceptional communication, problem-solving, and team-building skills help you excel in directing teams and improving customer satisfaction. These skills and qualifications are crucial for ensuring efficient service delivery, fostering high-performing teams, and achieving organizational goals.

How does a service director typically collaborate with other departments to ensure high-quality customer service?

A Service Director works closely with departments such as sales, operations, and technical support to align service delivery with overall business goals. They regularly communicate with these teams to address customer feedback, resolve escalated issues, and implement process improvements. This collaborative approach helps ensure that customer needs are met efficiently and that service standards are consistently maintained across the organization. Building strong interdepartmental relationships is key to overcoming challenges and driving customer satisfaction.

What is the difference between Service Director vs Service Manager?

AspectService DirectorService Manager
ResponsibilitiesOversees multiple service departments, develops strategic plans, manages budgets, and leads large teams.Manages daily service operations, supervises staff, and ensures customer satisfaction within a specific service area.
CredentialsTypically requires a bachelor’s degree in business, management, or related field; experience in service leadership roles.Usually requires a bachelor’s degree or relevant experience in service or customer support roles.
Work EnvironmentCorporate offices, large service facilities, or multi-location organizations.Service centers, customer support centers, or on-site service locations.

The main difference between a Service Director and a Service Manager lies in scope and strategic focus. Service Directors oversee multiple departments and develop long-term strategies, while Service Managers focus on daily operations and customer satisfaction within specific areas.

What is a service director?

A service director, also referred to as a customer service manager, oversees initiatives, protocols, and policies related to customer service and works to maintain client retention. As a service director, your job duties include developing and implementing training for new and experienced customer service representatives, quality assurance, and interacting with clients. You manage employees and ensure that everyone is doing the best job they can to provide excellent customer service. Qualifications for this career include a bachelor’s degree in a business-related field and several years of experience in a management role. You’re expected to have excellent leadership skills in this position.

More about Service Director jobs
What are the most commonly searched types of Service jobs in Georgia? The most popular types of Service jobs in Georgia are:
What are popular job titles related to Service Director jobs in Georgia? For Service Director jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Service Director jobs in Georgia look for? The top searched job categories for Service Director jobs in Georgia are:
What cities in Georgia are hiring for Service Director jobs? Cities in Georgia with the most Service Director job openings:
Service Director jobs near you
Infographic showing various Service Director job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $86,695 per year, or $41.7 per hour.

Food Service Director (FSD) / Certified Dietary Manager (CDM)

Twin Fountains Home for Nursing and Rehabilitation

Lagrange, GA

Full-time

Medical, PTO

Posted 6 days ago

Job description

We are currently looking for a Food Service Director (FSD) / Certified Dietary Manager (CDM).  This employee will manage the food service program, provide leadership and support.  They will provide guidance to ensure that food quality standards, customer service and quality dining services are met.  They will work together to prepare and follow approved menus and be responsible for ordering, par levels and the budget.  The Food Service Director (FSD) / Certified Dietary Manager (CDM) is responsible for overseeing the staff and for scheduling the dietary staff.

Food Service Director (FSD) / Certified Dietary Manager (CDM) Essential Qualifications:

  • College degree in a related field or extensive experience in a related field.

  • Must have Valid CDM, FSD, CFPM certification.

  • Sensitivity to senior adults and their needs.

  • Minimum of 1-2 years management or leadership experience.

  • Computer literacy required.

  • Ability to prioritize responsibilities and effectively manage and balance resident needs and departmental needs.

  • Ability to motivate residents and other staff.

  • Ability to perform responsibilities within budgetary requirements and remain a good steward of resources.

  • Creativity, innovation, and the ability to be flexible.

  • Ability to understand and assure compliance with applicable licensure standards.

  • Strong interpersonal skills and excellent guest relations skills.

Food Service Director (FSD) / Certified Dietary Manager (CDM) Benefits:

  • Competitive salary

  • Paid Time Off

  • Health Care Coverage

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