ZipRecruiter

Log In

1

Service Director Jobs in Atlanta, GA (NOW HIRING)

Oaks Senior Living

Food Service Director

Acworth, GA · On-site

The Food Service Director will coordinate the food service program in keeping with nutritional guidelines, Oaks Senior Living Policies, and food service budget. The Food Service Director will order ...

Trinity Services Group

Food Service Director

Canton, GA · On-site

$55K/yr

The Food Service Director plans, directs and coordinates the activities associated with running a single site, stand-alone food service operation in a facility with only one kitchen and less than 1 ...

Legacy Village

Food Service Director

Douglasville, GA · On-site

As the Food Service Director, you'll lead our dining program with passion and purpose, creating meals that delight the palate and warm the heart. Through your leadership, you'll ensure that every ...

New

Trinity Services Group

Food Service Director

Canton, GA · On-site

$55K/yr

The Food Service Director plans, directs and coordinates the activities associated with running a single site, stand-alone food service operation in a facility with only one kitchen and less than 1 ...

Trinity Services Group

Food Service Director

Canton, GA · On-site

$55K/yr

The Food Service Director plans, directs and coordinates the activities associated with running a single site, stand-alone food service operation in a facility with only one kitchen and less than 1 ...

The Recovery Village

Food Services Director

Roswell, GA · On-site

$70K/yr

The Food Service Director manages the food service production and delivery system, including purchase and inventory of food and supplies. The Food Service Director will ensure conformance with food ...

The Recovery Village

Food Services Director

Roswell, GA · On-site

$70K/yr

The Food Service Director manages the food service production and delivery system, including purchase and inventory of food and supplies. The Food Service Director will ensure conformance with food ...

The Recovery Village

Food Services Director

Roswell, GA · On-site

$70K/yr

The Food Service Director manages the food service production and delivery system, including purchase and inventory of food and supplies. The Food Service Director will ensure conformance with food ...

the Chef Agency

Operations Services Director

Atlanta, GA

$100K - $120K/yr

Full Thriving restaurant group is looking for an Operations Service Director to join their team. Qualifications: * 5+ years as General Manager or senior FOH leader * Multi-concept background and fine ...

next page

Showing results 1-20

All JobsService JobsService Director JobsService Director Jobs in Atlanta, GA

Service Director information

See Atlanta, GA salary details

$29.3K

$98.7K

$167.8K

How much do service director jobs pay per year?

As of Aug 24, 2026, the average yearly pay for service director in Atlanta, GA is $98,736.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $115,400.00 per year, depending on experience, location, and employer.

What is a service director?

A service director, also referred to as a customer service manager, oversees initiatives, protocols, and policies related to customer service and works to maintain client retention. As a service director, your job duties include developing and implementing training for new and experienced customer service representatives, quality assurance, and interacting with clients. You manage employees and ensure that everyone is doing the best job they can to provide excellent customer service. Qualifications for this career include a bachelor’s degree in a business-related field and several years of experience in a management role. You’re expected to have excellent leadership skills in this position.

What does a service director do?

A Service Director oversees the service operations within an organization, ensuring that customer service standards are met and that all service-related activities run smoothly. They manage service teams, develop policies and procedures, handle customer complaints, and work to improve overall customer satisfaction. Service Directors also analyze service metrics, implement strategies for improvement, and may be responsible for budgeting and training employees. Their role is crucial in maintaining a positive relationship between the company and its clients.

What are the key skills and qualifications needed to thrive as a service director, and why are they important?

To thrive as a Service Director, you need strong leadership abilities, extensive experience in service management, and a relevant degree such as business administration or management. Familiarity with customer relationship management (CRM) systems, service desk software, and project management tools—along with certifications like ITIL—are commonly required. Exceptional communication, problem-solving, and team-building skills help you excel in directing teams and improving customer satisfaction. These skills and qualifications are crucial for ensuring efficient service delivery, fostering high-performing teams, and achieving organizational goals.

How does a service director typically collaborate with other departments to ensure high-quality customer service?

A Service Director works closely with departments such as sales, operations, and technical support to align service delivery with overall business goals. They regularly communicate with these teams to address customer feedback, resolve escalated issues, and implement process improvements. This collaborative approach helps ensure that customer needs are met efficiently and that service standards are consistently maintained across the organization. Building strong interdepartmental relationships is key to overcoming challenges and driving customer satisfaction.

What is the difference between Service Director vs Service Manager?

AspectService DirectorService Manager
ResponsibilitiesOversees multiple service departments, develops strategic plans, manages budgets, and leads large teams.Manages daily service operations, supervises staff, and ensures customer satisfaction within a specific service area.
CredentialsTypically requires a bachelor’s degree in business, management, or related field; experience in service leadership roles.Usually requires a bachelor’s degree or relevant experience in service or customer support roles.
Work EnvironmentCorporate offices, large service facilities, or multi-location organizations.Service centers, customer support centers, or on-site service locations.

The main difference between a Service Director and a Service Manager lies in scope and strategic focus. Service Directors oversee multiple departments and develop long-term strategies, while Service Managers focus on daily operations and customer satisfaction within specific areas.

How do you become a service director?

To become a service director, candidates typically need several years of experience in customer service, operations, or management roles, along with strong leadership and communication skills. A bachelor's degree in business, management, or a related field is often required, and some employers may prefer candidates with industry-specific certifications or advanced degrees. Progression usually involves advancing through supervisory or managerial positions before qualifying for a service director role.
More about Service Director jobs

What are the most commonly searched types of Service jobs in Atlanta, GA?

The most popular types of Service jobs in Atlanta, GA are:

What are popular job titles related to Service Director jobs in Atlanta, GA?

For Service Director jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Service Director jobs in Atlanta, GA look for?

The top searched job categories for Service Director jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Service Director jobs?

Cities near Atlanta, GA with the most Service Director job openings:

Service Director jobs near you
Infographic showing various Service Director job openings in Atlanta, GA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, 2% Contract, and 1% Nights. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $98,736 per year, or $47.5 per hour.

Food Service Director

Oaks Senior Living, LLC

Acworth, GA • On-site

Full-time

Re-posted 29 days ago

Job description

Oaks Senior Living is currently recruiting a kind hearted, experienced Food Service Director who has a passion for working with seniors in our Acworth community. Our culture centers around a Person Centered Lifestyle with great core values and a dedication to enrich the lives of those we serve . Oaks Senior Living inspires team members to excel, rewards for excellence and creates a work environment where all are trusted and empowered with a sense of ownership. Extremely rewarding opportunity with growth potential!Position Summary:The Food Service Director will coordinate the food service program in keeping with nutritional guidelines, Oaks Senior Living Policies, and food service budget. The Food Service Director will order and prepare food, supervise dining service, coordinate food service for special events and activities, maintain food inventory, maintain regulatory compliance, and direct food service employees. The Food Service Director will maintain clean and sanitized dining service areas and supervise the receiving, rotation, and storage of products.Qualifications:Minimum of one-year experience as a chef/cook in a long-term care setting preferredCertificate in food preparations training preferredSupervisory or management experience preferredCurrent food service sanitation certificateDesire to work with older adultsAbility to read, write, and speak EnglishMust be 21 years of age with a satisfactory criminal history checkMust have physical exam by a licensed physician and a negative drug screenMust be able to react in an emergency situationPrimary Responsibilities:Food and InventoryPlan weekly menus in accordance with Oaks Senior Living policies and procedures, and incorporate a variety of nutritional foods and foods in season.Maintain an adequate inventory of foods and supplies from residence-approved vendors.Manage budgetary guidelinesFood Preparation and Dining ServicePrepare and cook food in accordance with nutritional guidelines and residents' individual prescribed diets and food preference. Present food in an appetizing and attractive manner.Prepare and maintain weekly resident menus. Ensure residents receive a copy of the menu.Assist in fostering residents' independence with eating by providing adaptive equipment when needed.Ensure that food is delivered on time and in a pleasant manner.Visit with residents at each meal when available and ensure quality service.Prepare food and coordinate food service for special events as requested.Encourage residents to participate in the food service program and provide a forum for their input.Regulatory Compliance and SanitationEnsure compliance with local health department regulations and the Oaks Senior Living policies and procedures. Maintain Food Safety Manager CertificateMaintain a clean, organized, and safe kitchen environmentEnsure proper storage and handling of food in accordance with infection control standards Maintain CPR & First Aid certificationHiring, Supervising and TrainingParticipate in the recruitment and hiring of food service employeesSupervise food service employees, and ensure adequate staffing in the food service departmentLead by example, encourage teamwork, promote residence philosophy, and provide ongoing coaching to employeesConduct regular performance appraisals with employeesEnsure appropriate handling of on-the-job injuries as reported by employeesOversee and implement the training of all food service employees in accordance with state and federal regulations, residence policies, and training programsKnowledge RequirementsState food handling and kitchen regulationsOSHA StandardsFire and Safety ProceduresOperation of Kitchen AppliancesReports to: Executive DirectorPhysical Job RequirementsTo fulfill job requirements, employee must be able to perform key physical task for extended periods of time. Proper body mechanics and safety measures as prescribed by the residence must be used. In a typical eight- hour day, employee will:Stand/walk up to eight hours a daySit up to two hours a dayFrequently support up to 30 pounds Frequently lift/carry up to 50 poundsFrequently kneel, bend, and reach