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Service Director Jobs in Columbus, GA (NOW HIRING)

Summer Village

Culinary Service Director

Auburn, AL · On-site

Creative and Passionate Culinary Service Director to join our team of Senior Living Professionals! What you can expect as a Culinary Service Director: * Incentivized Annual Bonus Opportunities

Compass Group

SENIOR COOK

Columbus, GA · On-site

$21/hr

Assists Food Service Director in maintaining accurate daily production records and completes all required documentation, reports, and logs as assigned. * Assists in the cross training of employees.

Compass Group

SENIOR COOK (FULL TIME)

Columbus, GA · On-site

$21/hr

Assists Food Service Director in maintaining accurate daily production records and completes all required documentation, reports, and logs as assigned. * Assists in the cross training of employees.

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Service Director information

See Columbus, GA salary details

$27.3K

$91.9K

$156.2K

How much do service director jobs pay per year?

As of Sep 2, 2026, the average yearly pay for service director in Columbus, GA is $91,905.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,300.00 and $107,400.00 per year, depending on experience, location, and employer.

What is a service director?

A service director, also referred to as a customer service manager, oversees initiatives, protocols, and policies related to customer service and works to maintain client retention. As a service director, your job duties include developing and implementing training for new and experienced customer service representatives, quality assurance, and interacting with clients. You manage employees and ensure that everyone is doing the best job they can to provide excellent customer service. Qualifications for this career include a bachelor’s degree in a business-related field and several years of experience in a management role. You’re expected to have excellent leadership skills in this position.

What does a service director do?

A Service Director oversees the service operations within an organization, ensuring that customer service standards are met and that all service-related activities run smoothly. They manage service teams, develop policies and procedures, handle customer complaints, and work to improve overall customer satisfaction. Service Directors also analyze service metrics, implement strategies for improvement, and may be responsible for budgeting and training employees. Their role is crucial in maintaining a positive relationship between the company and its clients.

What are the key skills and qualifications needed to thrive as a service director, and why are they important?

To thrive as a Service Director, you need strong leadership abilities, extensive experience in service management, and a relevant degree such as business administration or management. Familiarity with customer relationship management (CRM) systems, service desk software, and project management tools—along with certifications like ITIL—are commonly required. Exceptional communication, problem-solving, and team-building skills help you excel in directing teams and improving customer satisfaction. These skills and qualifications are crucial for ensuring efficient service delivery, fostering high-performing teams, and achieving organizational goals.

How does a service director typically collaborate with other departments to ensure high-quality customer service?

A Service Director works closely with departments such as sales, operations, and technical support to align service delivery with overall business goals. They regularly communicate with these teams to address customer feedback, resolve escalated issues, and implement process improvements. This collaborative approach helps ensure that customer needs are met efficiently and that service standards are consistently maintained across the organization. Building strong interdepartmental relationships is key to overcoming challenges and driving customer satisfaction.

What is the difference between Service Director vs Service Manager?

AspectService DirectorService Manager
ResponsibilitiesOversees multiple service departments, develops strategic plans, manages budgets, and leads large teams.Manages daily service operations, supervises staff, and ensures customer satisfaction within a specific service area.
CredentialsTypically requires a bachelor’s degree in business, management, or related field; experience in service leadership roles.Usually requires a bachelor’s degree or relevant experience in service or customer support roles.
Work EnvironmentCorporate offices, large service facilities, or multi-location organizations.Service centers, customer support centers, or on-site service locations.

The main difference between a Service Director and a Service Manager lies in scope and strategic focus. Service Directors oversee multiple departments and develop long-term strategies, while Service Managers focus on daily operations and customer satisfaction within specific areas.

How do you become a service director?

To become a service director, candidates typically need several years of experience in customer service, operations, or management roles, along with strong leadership and communication skills. A bachelor's degree in business, management, or a related field is often required, and some employers may prefer candidates with industry-specific certifications or advanced degrees. Progression usually involves advancing through supervisory or managerial positions before qualifying for a service director role.
More about Service Director jobs

What are the most commonly searched types of Service jobs in Columbus, GA?

The most popular types of Service jobs in Columbus, GA are:

What job categories do people searching Service Director jobs in Columbus, GA look for?

The top searched job categories for Service Director jobs in Columbus, GA are:

What cities near Columbus, GA are hiring for Service Director jobs?

Cities near Columbus, GA with the most Service Director job openings:

Service Director jobs near you
Infographic showing various Service Director job openings in Columbus, GA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $91,905 per year, or $44.2 per hour.

Culinary Service Director

Summer Village

Auburn, AL • On-site

Full-time

Medical, Retirement

Re-posted 5 days ago

Job description

Make a difference in the lives of others while personally thriving!

Join Bridge Senior Living – a certified Great Place to Work (2025-2026)!

Now Hiring! Creative and Passionate Culinary Service Director to join our team of Senior Living Professionals!

What you can expect as a Culinary Service Director:

  • Incentivized Annual Bonus Opportunities
  • Tuition Reimbursement eligibility after three months of full-time employment
  • Competitive pay
  • 401(k) with company match
  • Next Day Pay with PayActiv
  • Excellent Benefits
  • The friendliest leaders and teammates
  • Offering health insurance benefits starting at $80 per month for full-time associates

Qualifications of an ideal Culinary Service Director:

  • Culinary degree
  • Certificate in food service supervision and Serve Safe Certification
  • Preferred additional certification in restaurant sanitation
  • At least 3 years of progressively responsible work experience in the senior living industry or related high-volume, high-end food service environment.  

Culinary Service Director Job Summary:

The Culinary Service Director is responsible for the oversight of all dining-related functions in accordance with current federal, state, and local standards, guidelines and regulations while maintaining the high-quality expectations of Bridge Senior Living.

  • Oversee entire food service operation. 
  • Develop departmental budget and staffing plan.
  • Demonstrate positive Resident relations and community’s quality care and service standards to Residents, Families, and guests.
  • Consult with Dining Room Manager and Executive Chef on issues of menu planning, care planning, food preparation, therapeutic diets, etc.
  • Participate in monthly Food Committee Meetings and review Resident comment cards/feedback to improve quality and operational efficiency.
  • Organize special events, parties, and banquets.
  • Conducts monthly in services for safety and sanitation with staff.

EEO Statement:

We are an Equal Employment Opportunity employer committed to providing equal opportunity in all of our employment practices, including selection, hiring, assignment, re-assignment, promotion, transfer, compensation, discipline, and termination. The Company prohibits discrimination, harassment, and retaliation in employment based on race; color; religion; genetic information; national origin; sex (including same sex); sexual orientation; gender identity; pregnancy, childbirth, or related medical conditions; age; disability or handicap; citizenship status; service member status; or any other category protected by federal, state, or local law. 

Attention Applicants:  If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know.  Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply.  Please contact questions@bridgeseniorliving.com or 1-888-883-1796 for assistance with an accommodation.