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Service Director Jobs in Rincon, GA (NOW HIRING)

The Food Service Director will coordinate the food service program in keeping with nutritional guidelines, Oaks Senior Living Policies, and food service budget. The Food Service Director will order ...

Demonstrate exemplary customer service skills and develop client relationships. * Hire, mentor, and train Team Members in a positive environment. * Create menus for daily meal service as well as for ...

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Service Director information

See Rincon, GA salary details

$27.7K

$93.3K

$158.6K

How much do service director jobs pay per year?

As of Aug 4, 2026, the average yearly pay for service director in Rincon, GA is $93,345.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,400.00 and $109,100.00 per year, depending on experience, location, and employer.

What does a service director do?

A Service Director oversees the service operations within an organization, ensuring that customer service standards are met and that all service-related activities run smoothly. They manage service teams, develop policies and procedures, handle customer complaints, and work to improve overall customer satisfaction. Service Directors also analyze service metrics, implement strategies for improvement, and may be responsible for budgeting and training employees. Their role is crucial in maintaining a positive relationship between the company and its clients.

What are the key skills and qualifications needed to thrive as a service director, and why are they important?

To thrive as a Service Director, you need strong leadership abilities, extensive experience in service management, and a relevant degree such as business administration or management. Familiarity with customer relationship management (CRM) systems, service desk software, and project management tools—along with certifications like ITIL—are commonly required. Exceptional communication, problem-solving, and team-building skills help you excel in directing teams and improving customer satisfaction. These skills and qualifications are crucial for ensuring efficient service delivery, fostering high-performing teams, and achieving organizational goals.

How does a service director typically collaborate with other departments to ensure high-quality customer service?

A Service Director works closely with departments such as sales, operations, and technical support to align service delivery with overall business goals. They regularly communicate with these teams to address customer feedback, resolve escalated issues, and implement process improvements. This collaborative approach helps ensure that customer needs are met efficiently and that service standards are consistently maintained across the organization. Building strong interdepartmental relationships is key to overcoming challenges and driving customer satisfaction.

What is the difference between Service Director vs Service Manager?

AspectService DirectorService Manager
ResponsibilitiesOversees multiple service departments, develops strategic plans, manages budgets, and leads large teams.Manages daily service operations, supervises staff, and ensures customer satisfaction within a specific service area.
CredentialsTypically requires a bachelor’s degree in business, management, or related field; experience in service leadership roles.Usually requires a bachelor’s degree or relevant experience in service or customer support roles.
Work EnvironmentCorporate offices, large service facilities, or multi-location organizations.Service centers, customer support centers, or on-site service locations.

The main difference between a Service Director and a Service Manager lies in scope and strategic focus. Service Directors oversee multiple departments and develop long-term strategies, while Service Managers focus on daily operations and customer satisfaction within specific areas.

What is a service director?

A service director, also referred to as a customer service manager, oversees initiatives, protocols, and policies related to customer service and works to maintain client retention. As a service director, your job duties include developing and implementing training for new and experienced customer service representatives, quality assurance, and interacting with clients. You manage employees and ensure that everyone is doing the best job they can to provide excellent customer service. Qualifications for this career include a bachelor’s degree in a business-related field and several years of experience in a management role. You’re expected to have excellent leadership skills in this position.

More about Service Director jobs
What are the most commonly searched types of Service jobs in Rincon, GA? The most popular types of Service jobs in Rincon, GA are:
What cities near Rincon, GA are hiring for Service Director jobs? Cities near Rincon, GA with the most Service Director job openings:
Infographic showing various Service Director job openings in Rincon, GA as of July 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $93,345 per year, or $44.9 per hour.

Food Service Director

Oaks Senior Living, LLC

Pooler, GA • On-site

Full-time

Re-posted 25 days ago


Job description

Oaks Senior Living is currently recruiting a kind hearted, experienced Food Service Director who has a passion for working with seniors. Our culture centers around a Person Centered Lifestyle with great core values and a dedication to enrich the lives of those we serve . Oaks Senior Living inspires team members to excel, rewards for excellence and creates a work environment where all are trusted and empowered with a sense of ownership. Extremely rewarding opportunity with growth potential!

Position Summary:

The Food Service Director will coordinate the food service program in keeping with nutritional guidelines, Oaks Senior Living Policies, and food service budget. The Food Service Director will order and prepare food, supervise dining service, coordinate food service for special events and activities, maintain food inventory, maintain regulatory compliance, and direct food service employees. The Food Service Director will maintain clean and sanitized dining service areas and supervise the receiving, rotation, and storage of products.

Qualifications:

  1. Minimum of one-year experience as a chef/cook in a long-term care setting preferred
  2. Certificate in food preparations training preferred
  3. Supervisory or management experience preferred
  4. Current food service sanitation certificate
  5. Desire to work with older adults
  6. Ability to read, write, and speak English
  7. Must be 21 years of age with a satisfactory criminal history check
  8. Must have physical exam by a licensed physician and a negative drug screen
  9. Must be able to react in an emergency situation

Primary Responsibilities:

Food and Inventory

  1. Plan weekly menus in accordance with Oaks Senior Living policies and procedures, and incorporate a variety of nutritional foods and foods in season.
  2. Maintain an adequate inventory of foods and supplies from residence-approved vendors.

Food Preparation and Dining Service

  1. Prepare and cook food in accordance with nutritional guidelines and residents' individual prescribed diets and food preference. Present food in an appetizing and attractive manner.
  2. Prepare and maintain weekly resident menus. Ensure residents receive a copy of the menu.
  3. Assist in fostering residents' independence with eating by providing adaptive equipment when needed.
  4. Ensure that food is delivered on time and in a pleasant manner.
  5. Visit with residents at each meal when available and ensure quality service.
  6. Prepare food and coordinate food service for special events as requested.
  7. Encourage residents to participate in the food service program and provide a forum for their input.

Regulatory Compliance and Sanitation

  1. Ensure compliance with local health department regulations and the Oaks Senior Living policies and procedures.
  2. Maintain Food Safety Manager Certificate
  3. Maintain a clean, organized, and safe kitchen environment
  4. Ensure proper storage and handling of food in accordance with infection control standards
  5. Maintain CPR & First Aid certification

Hiring, Supervising and Training

  1. Participate in the recruitment and hiring of food service employees
  2. Supervise food service employees, and ensure adequate staffing in the food service department
  3. Lead by example, encourage teamwork, promote residence philosophy, and provide ongoing coaching to employees
  4. Conduct regular performance appraisals with employees
  5. Ensure appropriate handling of on-the-job injuries as reported by employees
  6. Oversee and implement the training of all food service employees in accordance with state and federal regulations, residence policies, and training programs

Knowledge Requirements

  1. State food handling and kitchen regulations
  2. OSHA Standards
  3. Fire and Safety Procedures
  4. Operation of Kitchen Appliances

Reports to: Executive Director

Physical Job Requirements

To fulfill job requirements, employee must be able to perform key physical task for extended periods of time. Proper body mechanics and safety measures as prescribed by the residence must be used. In a typical eight- hour day, employee will:

  • Stand/walk up to eight hours a day
  • Sit up to two hours a day
  • Frequently support up to 30 pounds
  • Frequently lift/carry up to 50 pounds
  • Frequently kneel, bend, and reach