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Service Director Jobs in Alabama (NOW HIRING)

Ballhealth

Social Services Director

Roanoke, AL · On-site

$65 - $90/hr

Social Services Director Are you looking for a great career opportunity with an established health care agency? Look no further! Our Roanoke Rehabilitation & HealthCare Center in Roanoke, AL is ...

Ballhealth

Social Services Director

Mobile, AL · On-site

$65 - $90/hr

Social Services Director Are you looking for a great career opportunity with an established health care agency? Look no further! Our Providence Park Rehabilitation & HealthCare Center in Mobile, AL ...

Ball HealthCare

Social Services Director

Roanoke, AL · On-site

Social Services Director Are you looking for a great career opportunity with an established health care agency? Look no further! Our Roanoke Rehabilitation & HealthCare Center in Roanoke, AL is ...

Pathway Inc.

Food Service Worker/Cook

Jasper, AL · On-site

$14 - $16/hr

Cooks are also responsible to assist the Food Service Director in assuring that the dining facilities of Pathway are maintained in a clean, safe, and sanitary manner. REQUIREMENTS : * High School ...

Pathway Inc.

Food Service Worker/Cook

Jasper, AL · On-site

$14 - $16/hr

Cooks are also responsible to assist the Food Service Director in assuring that the dining facilities of Pathway are maintained in a clean, safe, and sanitary manner. REQUIREMENTS : * High School ...

Ball HealthCare

Social Services Director

Roanoke, AL · On-site

Our Roanoke Rehabilitation & HealthCare Center in Roanoke, AL is currently seeking a Social Services Director. If you have a desire and passion to serve the rehabilitation and healthcare needs in ...

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Showing results 21-40

All JobsService JobsService Director JobsService Director Jobs in Alabama

Service Director information

See Alabama salary details

$27.6K

$93.1K

$158.2K

How much do service director jobs pay per year?

As of Sep 7, 2026, the average yearly pay for service director in Alabama is $93,062.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,200.00 and $108,800.00 per year, depending on experience, location, and employer.

What is a service director?

A service director, also referred to as a customer service manager, oversees initiatives, protocols, and policies related to customer service and works to maintain client retention. As a service director, your job duties include developing and implementing training for new and experienced customer service representatives, quality assurance, and interacting with clients. You manage employees and ensure that everyone is doing the best job they can to provide excellent customer service. Qualifications for this career include a bachelor’s degree in a business-related field and several years of experience in a management role. You’re expected to have excellent leadership skills in this position.

What does a service director do?

A Service Director oversees the service operations within an organization, ensuring that customer service standards are met and that all service-related activities run smoothly. They manage service teams, develop policies and procedures, handle customer complaints, and work to improve overall customer satisfaction. Service Directors also analyze service metrics, implement strategies for improvement, and may be responsible for budgeting and training employees. Their role is crucial in maintaining a positive relationship between the company and its clients.

What are the key skills and qualifications needed to thrive as a service director, and why are they important?

To thrive as a Service Director, you need strong leadership abilities, extensive experience in service management, and a relevant degree such as business administration or management. Familiarity with customer relationship management (CRM) systems, service desk software, and project management tools—along with certifications like ITIL—are commonly required. Exceptional communication, problem-solving, and team-building skills help you excel in directing teams and improving customer satisfaction. These skills and qualifications are crucial for ensuring efficient service delivery, fostering high-performing teams, and achieving organizational goals.

How does a service director typically collaborate with other departments to ensure high-quality customer service?

A Service Director works closely with departments such as sales, operations, and technical support to align service delivery with overall business goals. They regularly communicate with these teams to address customer feedback, resolve escalated issues, and implement process improvements. This collaborative approach helps ensure that customer needs are met efficiently and that service standards are consistently maintained across the organization. Building strong interdepartmental relationships is key to overcoming challenges and driving customer satisfaction.

What is the difference between Service Director vs Service Manager?

AspectService DirectorService Manager
ResponsibilitiesOversees multiple service departments, develops strategic plans, manages budgets, and leads large teams.Manages daily service operations, supervises staff, and ensures customer satisfaction within a specific service area.
CredentialsTypically requires a bachelor’s degree in business, management, or related field; experience in service leadership roles.Usually requires a bachelor’s degree or relevant experience in service or customer support roles.
Work EnvironmentCorporate offices, large service facilities, or multi-location organizations.Service centers, customer support centers, or on-site service locations.

The main difference between a Service Director and a Service Manager lies in scope and strategic focus. Service Directors oversee multiple departments and develop long-term strategies, while Service Managers focus on daily operations and customer satisfaction within specific areas.

How do you become a service director?

To become a service director, candidates typically need several years of experience in customer service, operations, or management roles, along with strong leadership and communication skills. A bachelor's degree in business, management, or a related field is often required, and some employers may prefer candidates with industry-specific certifications or advanced degrees. Progression usually involves advancing through supervisory or managerial positions before qualifying for a service director role.
More about Service Director jobs

What are the most commonly searched types of Service jobs in Alabama?

The most popular types of Service jobs in Alabama are:

What are popular job titles related to Service Director jobs in Alabama?

For Service Director jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Service Director jobs in Alabama look for?

The top searched job categories for Service Director jobs in Alabama are:

What cities in Alabama are hiring for Service Director jobs?

Cities in Alabama with the most Service Director job openings:

Service Director jobs near you
Infographic showing various Service Director job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $93,062 per year, or $44.7 per hour.

Resident Services Director

Contact Us | Legacy Village of Cleveland

Jacksonville, AL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

Make a Difference. Lead with Purpose. Serve with Honor.

At Legacy Senior Living, we believe that every resident deserves exceptional care rooted in dignity, respect, faith, and integrity. As the Resident Services Director, you'll lead our health and wellness initiatives-ensuring each resident receives compassionate, personalized, and high-quality care.

This isn't just leadership-it's stewardship. You'll guide our caregiving team, champion wellness, and help residents live life to the fullest every single day.

Your Role in the Legacy Mission

As the Resident Services Director, you are the heartbeat of our health and wellness program. You'll oversee care planning, resident assessments, and daily clinical operations, ensuring our community remains a place where safety, comfort, and compassion thrive. Through your leadership, our care team will uphold Legacy's promise-to honor every story and nurture every soul.

What You'll Do

  • Meet with residents regularly to provide health and wellness checks and address any health-related questions.

  • Complete assessments prior to move-in, upon condition changes, and as required by policy or regulation.

  • Review medical reports before move-in to ensure the residence can meet individual care needs and regulatory standards.

  • Oversee medication management, including ordering, scheduling, and ensuring accurate documentation.

  • Develop and maintain individualized service plans for each resident.

  • Maintain ongoing communication with residents, families, physicians, and outside healthcare providers.

  • Coordinate additional health services and support transfers to or from hospitals or other care facilities.

  • Counsel residents and families with empathy and professionalism.

  • Participate in the on-call rotation for medical questions and resident emergencies.

  • Collaborate with the Food Service Director on residents' dietary needs.

  • Review health changes with the Executive Director and physicians to ensure continuity of care.

  • Ensure infection control protocols and wellness standards are consistently met.

  • Maintain accurate and confidential wellness records for all residents.

Why You'll Love It Here

At Legacy Senior Living, you'll find purpose in every moment and pride in every achievement. We cultivate a collaborative, supportive environment where your leadership is valued and your professional growth is prioritized.

We offer:

  • Competitive pay

  • Health, dental, vision, and life insurance

  • Paid time off & 401(k) with company match

  • Access to telehealth and employee wellness programs

  • Ongoing training and leadership development

  • A mission-driven culture built on faith, family, and purpose

Who You Are

  • A compassionate, organized, and detail-oriented healthcare professional committed to excellence in senior care

  • Licensed nurse (LPN or RN)

  • Previous experience in assisted living, senior care, or healthcare management required

  • Skilled in assessment, care planning, and medication management

  • Strong leadership and communication abilities

  • Able to manage multiple priorities with empathy and efficiency

  • Must pass background checks and meet all applicable state requirements

Join Our Legacy

If you're ready to lead with compassion, elevate wellness, and make every day meaningful for residents and team members alike-Legacy Senior Living is the place where your calling becomes a career.

Apply