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Senior Service Jobs in Alabama (NOW HIRING)

EnerSys

Senior Service Coordinator

Adamsville, AL

With sales and service locations throughout the world, and over 100 years of battery experience, EnerSys is the power/full solution for stored DC power products. What We're Offering * Paid time off ...

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All JobsService JobsSenior Service JobsSenior Service Jobs in Alabama

Senior Service information

See Alabama salary details

$22.7K

$72.8K

$148.2K

How much do senior service jobs pay per year?

As of Aug 5, 2026, the average yearly pay for senior service in Alabama is $72,771.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,600.00 and $93,400.00 per year, depending on experience, location, and employer.

What are some common challenges faced by senior service professionals, and how can they effectively address them?

Senior Service professionals often encounter challenges such as managing complex client needs, overseeing junior staff, and ensuring high-quality service delivery under tight deadlines. Balancing operational efficiency with personalized service requires strong time-management and communication skills. Effective leaders in this role proactively foster teamwork, provide mentorship, and implement continuous process improvements to address these challenges and maintain client satisfaction.

What are the key skills and qualifications needed to thrive as a senior service professional, and why are they important?

To thrive as a Senior Service professional, you need extensive experience in customer service, problem-solving abilities, and often a relevant degree or equivalent experience. Familiarity with CRM systems, ticketing platforms, and industry-specific software is typically required, along with any certifications related to service management. Leadership, conflict resolution, and excellent communication are crucial soft skills that distinguish top performers in this role. These skills are vital for managing complex service issues, guiding teams, and ensuring high levels of client satisfaction.

What is a senior service?

A Senior Service typically refers to a professional who oversees and manages customer service operations at an advanced level. This role involves supervising service teams, resolving complex customer issues, and implementing strategies to improve service quality and efficiency. Senior Service professionals also train junior staff, analyze service data, and work closely with management to align service standards with company goals. Their experience and leadership are essential in maintaining high levels of customer satisfaction and operational excellence.

What is the difference between Senior Service vs Customer Service Representative?

AspectSenior ServiceCustomer Service Representative
Required CredentialsExperience in service roles, possibly certifications in customer service or related fieldsHigh school diploma or equivalent; on-the-job training
Work EnvironmentCall centers, service departments, client-facing rolesCall centers, retail, online support
Employer & Industry UsageService industries, corporate support teamsRetail, telecommunications, hospitality
Common Search & ComparisonSenior Service vs Customer Service Representative

Senior Service roles typically require more experience and may involve handling complex customer issues, mentoring junior staff, and overseeing service processes. Customer Service Representatives focus on assisting customers with basic inquiries and support. The senior position often involves leadership responsibilities, while the representative role emphasizes direct customer interaction.

What are the most commonly searched types of Service jobs in Alabama? The most popular types of Service jobs in Alabama are:
What cities in Alabama are hiring for Senior Service jobs? Cities in Alabama with the most Senior Service job openings:
Senior Service jobs near you
Infographic showing various Senior Service job openings in Alabama as of July 2026, with employment types broken down into 89% Full Time, 9% Part Time, and 2% Contract. Highlights an 90% Physical, 4% Hybrid, and 6% Remote job distribution, with an average salary of $72,771 per year, or $35 per hour.

SENIOR SERVICE MANAGER

Arlington Properties, Inc.

Birmingham, AL • On-site

Full-time

Posted 16 hours ago

Posted today

Arlington Properties rating

4.9

Company rating: 4.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

232nd of 250 rated facilities management

Job description

Join Our Team at Arlington Properties!
Maintenance Leadership with Real Impact
Are you a seasoned maintenance professional ready to lead with confidence, strategy, and technical expertise? Arlington Properties is looking for a Senior Service Manager to join our team and help elevate our maintenance operations to the next level.
In this role, you'll oversee operations at a high-volume property or provide cross-property support, ensuring our standards are met across all areas of maintenance, preventative care, and service quality.
Key Responsibilities:
  • Lead maintenance operations across one or more properties.
  • Mentor and support Service Managers and on-site maintenance teams.
  • Oversee complex repairs, inspections, and capital projects.
  • Partner with Community Managers and Regional Maintenance Supervisors to manage preventive maintenance programs and budget controls.
  • Respond to emergencies and ensure safety and compliance procedures are followed.
  • Maintain consistent documentation and evaluate maintenance performance metrics.
What We're Looking For:
  • Strong leadership skills with the ability to effectively supervise and motivate a team.
  • Extensive hands-on experience with property maintenance tasks, including HVAC, electrical, plumbing, and general repairs.
  • Ability to manage budgets, prioritize tasks, and work efficiently under deadlines.
  • Commitment to maintaining a high level of quality, professionalism, and safety in all maintenance work.
  • Excellent communication skills and the ability to work collaboratively with other departments and residents.
Why Join Us?
  • Play a key leadership role in maintaining a high-quality residential community.
  • Enjoy a dynamic work environment where no two days are the same.
  • Be part of a supportive team that values professionalism and resident satisfaction.
  • Opportunities for professional development and growth within the company.

If you're a hands-on leader with the technical expertise to keep our community running smoothly, we'd love to hear from you!
Apply today to become a Senior Service Supervisor with Arlington Properties and help us maintain exceptional living spaces for our residents.
JOB QUALIFICATION REQUIREMENTS
Knowledge/Experience:
A high school diploma or equivalent is required for the position, with technical certification or trade school training strongly preferred. Candidates should have a minimum of five years of hands-on maintenance experience, including expertise in plumbing, electrical, carpentry, HVAC, and general repairs. Prior supervisory experience is essential, with a demonstrated ability to lead and mentor maintenance teams effectively. A strong understanding of budget management and cost control in maintenance operations is also required. Proficiency in work order management systems and preventive maintenance programs is expected.
Machines, Tools and Equipment, Software:
The ideal candidate should be familiar with power tools and maintenance equipment, including HVAC tools, electrical testing devices, and plumbing tools. They must be capable of using work order software and property management systems such as Yardi, RealPage, or Entrata. Proficiency in Microsoft Office applications-specifically Word, Excel, and Outlook-is also required for reporting, documentation, and communication purposes.
Licenses/Certificates:
A valid driver's license with a clean driving record and proof of auto insurance is required for this role. Candidates must also hold a current EPA or CFC certification. Additional trade certifications in areas such as HVAC, plumbing, or electrical are preferred and will be considered a strong asset.
Other Requirements:
Must adhere to company policy by wearing the designated uniform and appropriate safety gear at all times. This role requires availability for on-call emergency maintenance and the flexibility to work varying schedules, including weekends and evenings, based on the operational needs of the property or portfolio.
PHYSICAL AND VISUAL ACTIVITIES
The Senior Service Manager role involves both indoor and outdoor work in various weather conditions. The position requires moderate to heavy physical activity, including prolonged or repeated standing, walking, climbing, stooping, kneeling, crouching, and lifting. Candidates must be able to lift up to 100 pounds and frequently carry items weighing up to 50 pounds. Strong eye-hand coordination is essential, as is accurate color perception-the ability to distinguish between colors, recognize specific hues, and recall color combinations from memory. The role also requires the ability to operate heavy equipment and safely use ladders as needed.
WORKING ENVIRONMENT
The work environment characteristics outlined here reflect conditions typically encountered while performing the essential functions of this role. Reasonable accommodations may be provided to support individuals with disabilities in carrying out these responsibilities.
In this position, employees frequently work outdoors and are regularly exposed to varying weather conditions and the potential risk of electrical shock. On occasion, the role may involve working near moving mechanical parts, at elevated heights, or in environments where exposure to fumes or airborne particles is possible.
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