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Service Director Jobs in Foley, AL (NOW HIRING)

Ballhealth

Social Services Director

Mobile, AL · On-site

$65 - $90/hr

Social Services Director Are you looking for a great career opportunity with an established health care agency? Look no further! Our Providence Park Rehabilitation & HealthCare Center in Mobile, AL ...

Steward + Helm

Maintenance Supervisor

Pensacola, FL · On-site

$28 - $30/hr

Job Type Full-time Description $5,000 SIGN ON BONUS FOR RESIDENT SERVICE DIRECTOR Join Our Team at Steward + Helm - Where Community Meets Opportunity! Company Overview: At Steward + Helm, we are part ...

Be a Steward

Maintenance Supervisor

Pensacola, FL · On-site

$28 - $30/hr

Description: $5,000 SIGN ON BONUS FOR RESIDENT SERVICE DIRECTOR Join Our Team at Steward + Helm - Where Community Meets Opportunity! Company Overview: At Steward + Helm, we are part of a larger ...

Be a Steward

Maintenance Technician

Pensacola, FL · On-site

The Service Technician also supports the Resident Service Director by assisting with preventative maintenance and ensuring the timely completion of apartment make-readies, while delivering high ...

Steward + Helm

Maintenance Technician

Pensacola, FL · On-site

The Service Technician also supports the Resident Service Director by assisting with preventative maintenance and ensuring the timely completion of apartment make-readies, while delivering high ...

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Service Director information

See Foley, AL salary details

$26.1K

$87.9K

$149.3K

How much do service director jobs pay per year?

As of Sep 7, 2026, the average yearly pay for service director in Foley, AL is $87,868.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,200.00 and $102,700.00 per year, depending on experience, location, and employer.

What is a service director?

A service director, also referred to as a customer service manager, oversees initiatives, protocols, and policies related to customer service and works to maintain client retention. As a service director, your job duties include developing and implementing training for new and experienced customer service representatives, quality assurance, and interacting with clients. You manage employees and ensure that everyone is doing the best job they can to provide excellent customer service. Qualifications for this career include a bachelor’s degree in a business-related field and several years of experience in a management role. You’re expected to have excellent leadership skills in this position.

What does a service director do?

A Service Director oversees the service operations within an organization, ensuring that customer service standards are met and that all service-related activities run smoothly. They manage service teams, develop policies and procedures, handle customer complaints, and work to improve overall customer satisfaction. Service Directors also analyze service metrics, implement strategies for improvement, and may be responsible for budgeting and training employees. Their role is crucial in maintaining a positive relationship between the company and its clients.

What are the key skills and qualifications needed to thrive as a service director, and why are they important?

To thrive as a Service Director, you need strong leadership abilities, extensive experience in service management, and a relevant degree such as business administration or management. Familiarity with customer relationship management (CRM) systems, service desk software, and project management tools—along with certifications like ITIL—are commonly required. Exceptional communication, problem-solving, and team-building skills help you excel in directing teams and improving customer satisfaction. These skills and qualifications are crucial for ensuring efficient service delivery, fostering high-performing teams, and achieving organizational goals.

How does a service director typically collaborate with other departments to ensure high-quality customer service?

A Service Director works closely with departments such as sales, operations, and technical support to align service delivery with overall business goals. They regularly communicate with these teams to address customer feedback, resolve escalated issues, and implement process improvements. This collaborative approach helps ensure that customer needs are met efficiently and that service standards are consistently maintained across the organization. Building strong interdepartmental relationships is key to overcoming challenges and driving customer satisfaction.

What is the difference between Service Director vs Service Manager?

AspectService DirectorService Manager
ResponsibilitiesOversees multiple service departments, develops strategic plans, manages budgets, and leads large teams.Manages daily service operations, supervises staff, and ensures customer satisfaction within a specific service area.
CredentialsTypically requires a bachelor’s degree in business, management, or related field; experience in service leadership roles.Usually requires a bachelor’s degree or relevant experience in service or customer support roles.
Work EnvironmentCorporate offices, large service facilities, or multi-location organizations.Service centers, customer support centers, or on-site service locations.

The main difference between a Service Director and a Service Manager lies in scope and strategic focus. Service Directors oversee multiple departments and develop long-term strategies, while Service Managers focus on daily operations and customer satisfaction within specific areas.

How do you become a service director?

To become a service director, candidates typically need several years of experience in customer service, operations, or management roles, along with strong leadership and communication skills. A bachelor's degree in business, management, or a related field is often required, and some employers may prefer candidates with industry-specific certifications or advanced degrees. Progression usually involves advancing through supervisory or managerial positions before qualifying for a service director role.
More about Service Director jobs

What are the most commonly searched types of Service jobs in Foley, AL?

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What cities near Foley, AL are hiring for Service Director jobs?

Cities near Foley, AL with the most Service Director job openings:

Service Director jobs near you

Social Services Director

Ballhealth

Mobile, AL • On-site

$65 - $90/hr

Other

Posted 5 days ago

Job description

Social Services Director

Are you looking for a great career opportunity with an established health care agency? Look no further! Our Providence Park Rehabilitation & HealthCare Center in Mobile, AL is currently seeking a Social Services Director. If you have a desire and passion to serve the rehabilitation and healthcare needs in both the long-term and short-term care, to work in a fast-paced geriatric rehabilitation environment, this is the opportunity for you!

Minimum Responsibilities include but are not limited to:
  • To act as a liaison and representative of the residents' social interests
  • To plan, organize, develop and direct the overall operation of the Social Services department in accordance with current federal, state and local standards governing the facility, and as may be directed by the Administrator, to ensure that the medically related emotional and social needs of the residents are met and maintained on an individual basis
  • Assist in developing residents a preliminary and comprehensive assessment and written care plan that identifies the emotional, psychological needs and strengths and/or needs of the residents, assess on an ongoing basis
  • Must establish and maintain relationships with resident and families regarding their rights and responsibilities, encourage residents to participate in the development and review of care plans
Minimum Qualifications:
  • Must be at least 18-years of age
  • Bachelor's degree is Social Work or related field
  • Must have two years of previous experience as a Social Worker
  • Previous SNF or hospital experience preferred
  • Must be able to communicate effectively, both verbally and in writing
  • Must maintain the confidentiality of the residents, comfort and positive attitude in communicating with the elderly
Job Type:

Full-Time

Benefits:
  • Competitive Pay, Comprehensive Benefits Program

Providence Park Rehabilitation & HealthCare Center is an Equal Opportunity Employer

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