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Service Director Jobs in Foley, AL (NOW HIRING)

YMCA

Youth Services Director

Daphne, AL · On-site

$35K - $50K/yr

Ensures a high level of service with a commitment to changing lives. Provides volunteers with ... Director of Licensing YMCA of Greater Richmond

Aramark

Food Service Manager

Pensacola, FL

Lead the front of the house of the dining operation (Cafeteria/ Residential Dining Facility) in conjunction with the Food Service Director * Plans, directs, and coordinates food service activities in ...

Be a Steward

Maintenance Supervisor

Pensacola, FL · On-site

$28 - $30/hr

Description: $5,000 SIGN ON BONUS FOR RESIDENT SERVICE DIRECTOR Join Our Team at Steward + Helm - Where Community Meets Opportunity! Company Overview: At Steward + Helm, we are part of a larger ...

Steward + Helm

Maintenance Supervisor

Pensacola, FL · On-site

$28 - $30/hr

Job Type Full-time Description $5,000 SIGN ON BONUS FOR RESIDENT SERVICE DIRECTOR Join Our Team at Steward + Helm - Where Community Meets Opportunity! Company Overview: At Steward + Helm, we are part ...

Be a Steward

Maintenance Technician

Pensacola, FL · On-site

The Service Technician also supports the Resident Service Director by assisting with preventative maintenance and ensuring the timely completion of apartment make-readies, while delivering high ...

Steward + Helm

Maintenance Technician

Pensacola, FL · On-site

The Service Technician also supports the Resident Service Director by assisting with preventative maintenance and ensuring the timely completion of apartment make-readies, while delivering high ...

City Hope Church

Connections Director

Spanish Fort, AL · On-site

This role provides leadership for Guest Services and Small Groups by overseeing volunteer development, guest experience, discipleship pathways, and group systems. The Connections Director recruits ...

City Hope Church

Connections Director

Spanish Fort, AL · On-site

This role provides leadership for Guest Services and Small Groups by overseeing volunteer development, guest experience, discipleship pathways, and group systems. The Connections Director recruits ...

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Service Director information

See Foley, AL salary details

$26.1K

$87.9K

$149.3K

How much do service director jobs pay per year?

As of Jul 27, 2026, the average yearly pay for service director in Foley, AL is $87,868.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,200.00 and $102,700.00 per year, depending on experience, location, and employer.

What does a Service Director do?

A Service Director oversees the service operations within an organization, ensuring that customer service standards are met and that all service-related activities run smoothly. They manage service teams, develop policies and procedures, handle customer complaints, and work to improve overall customer satisfaction. Service Directors also analyze service metrics, implement strategies for improvement, and may be responsible for budgeting and training employees. Their role is crucial in maintaining a positive relationship between the company and its clients.

What are the key skills and qualifications needed to thrive as a Service Director, and why are they important?

To thrive as a Service Director, you need strong leadership abilities, extensive experience in service management, and a relevant degree such as business administration or management. Familiarity with customer relationship management (CRM) systems, service desk software, and project management tools—along with certifications like ITIL—are commonly required. Exceptional communication, problem-solving, and team-building skills help you excel in directing teams and improving customer satisfaction. These skills and qualifications are crucial for ensuring efficient service delivery, fostering high-performing teams, and achieving organizational goals.

How does a Service Director typically collaborate with other departments to ensure high-quality customer service?

A Service Director works closely with departments such as sales, operations, and technical support to align service delivery with overall business goals. They regularly communicate with these teams to address customer feedback, resolve escalated issues, and implement process improvements. This collaborative approach helps ensure that customer needs are met efficiently and that service standards are consistently maintained across the organization. Building strong interdepartmental relationships is key to overcoming challenges and driving customer satisfaction.

What is the difference between Service Director vs Service Manager?

AspectService DirectorService Manager
ResponsibilitiesOversees multiple service departments, develops strategic plans, manages budgets, and leads large teams.Manages daily service operations, supervises staff, and ensures customer satisfaction within a specific service area.
CredentialsTypically requires a bachelor’s degree in business, management, or related field; experience in service leadership roles.Usually requires a bachelor’s degree or relevant experience in service or customer support roles.
Work EnvironmentCorporate offices, large service facilities, or multi-location organizations.Service centers, customer support centers, or on-site service locations.

The main difference between a Service Director and a Service Manager lies in scope and strategic focus. Service Directors oversee multiple departments and develop long-term strategies, while Service Managers focus on daily operations and customer satisfaction within specific areas.

What Is a Service Director?

A service director, also referred to as a customer service manager, oversees initiatives, protocols, and policies related to customer service and works to maintain client retention. As a service director, your job duties include developing and implementing training for new and experienced customer service representatives, quality assurance, and interacting with clients. You manage employees and ensure that everyone is doing the best job they can to provide excellent customer service. Qualifications for this career include a bachelor’s degree in a business-related field and several years of experience in a management role. You’re expected to have excellent leadership skills in this position.

More about Service Director jobs
What are the most commonly searched types of Service jobs in Foley, AL? The most popular types of Service jobs in Foley, AL are:
What job categories do people searching Service Director jobs in Foley, AL look for? The top searched job categories for Service Director jobs in Foley, AL are:
What cities near Foley, AL are hiring for Service Director jobs? Cities near Foley, AL with the most Service Director job openings:
Service Director jobs near you
Youth Services Director

Youth Services Director

YMCA

Daphne, AL • On-site

$35K - $50K/yr

Full-time

Posted 27 days ago

YMCA rating

6.1

Company rating: 6.1 out of 10

Based on 1,986 frontline employees who took The Breakroom Quiz

558th of 759 rated non-profit organizations

Job description

Live near the beautiful beaches of the Gulf Coast of Alabama and enjoy a mission-filled career!
Job Description
The YMCA Youth Program Director is responsible for administrating, organizing,
promoting, and managing the functions that relate to YMCA youth, teen and family
programming. The position is responsible for working with other members of the
management team to enable the YMCA to operate at maximum capacity. The Youth
Program Director will manage current programs in place including some or all the
following: summer camps, family nights, "no school days," after-school programming,
before school programming, homeschool programming and will assist the branch
director in expanding the Y's youth programming throughout the community.
Our Culture
Our mission and core values are brought to life by our culture. In the Y, we strive to live our
cause of strengthening communities with purpose and intentionality every day. We are
welcoming: we are open to all. We are a place where you can belong and become. We are
genuine: we value you and embrace your individuality. We are hopeful: we believe in you and
your potential to become a catalyst in the world. We are determined: above all else, we are on
a quest to make our community stronger.
Qualifications
Committed to the YMCA mission, vision, and values.
• Possesses a four (4) year degree in a related field or experience of at least two
years directing, organizing and running similar programs.
• Exhibit proven knowledge in program management, staff development, and public
relations
• Strong organizational skills are required to maintain effective management of
staff, equipment, resources, and programs.
• Encourages a fun YMCA atmosphere in all programs managed.
• Basic marketing skills, HRIS software for payroll purposes and MS Office Suite
skill preferred.
• Excellent human relations skills and experience in successfully working with
diverse groups of people.
• Strong decision-making and problem-solving skills
• CPR/AED certification, First Aid and Emergency Procedures Child Abuse Prevention
training required or must be obtained upon hire.
Active CDL required or willing to begin certification within 90 days of hire.
• Completed CPR, AED, First Aid, O2, in accordance with Conditions of
Employment.
• Understands and abides by all policies and procedures as set forth by the association,
specifically, within the Employee Handbook.
• Works a schedule that reflects the needs of the branch.
Essential Functions
  • Responsible for managing, creating, researching, budgeting, and implementing
    programs that meet the mission and purpose of the YMCA. Included but not
    limited to summer day camp, after school programs, before school programming,
    family programming, and all other programs that apply to youth.
    • Supervises, schedules, and creates curriculum of all youth programs and youth
    service employees for assigned branch.
    • Recruits, trains, and executes performance appraisal of all staff and volunteers in
    assigned areas, within association policies and guidelines.
    • Develops relationships that foster program growth, new programming
    opportunities for the YMCA, and a close bond of program participants.
    • Works as part of the management team by attending staff meetings, and YMCA
    specific fundraising events. Supports association and branch fundraising efforts.
    • Returns communication modalities (e.g. supervisor and participant email) within a
    24-hour business day.
    • Evaluates programs on a regular basis using association-approved processes.
    • Responsible for developing collaborative efforts with entities outside the YMCA to
    strengthen YMCA programs, image, and resources.
    • Responsible for other duties deemed necessary for effective completion of the job
    role.
    • Role may require lifting to 30 pounds.
    • Willing to assist in expanding YSAL youth services programming throughout Mobile
    county.
    • Shows initiative in the absence of supervision.
    • Specific vision abilities required for this job include close vision, distance vision, and the
    ability to adjust.
    • The noise level in the work environment is usually moderate to loud.
    • Ensures safety procedures are followed, and accident/incident reports are filed with Human

Cause-Driven Leadership Competencies
YMCA COMPETENCIES (Team Leader):
Mission Advancement: Models and teaches the YMCA values. Ensures a high level of service with a commitment to changing lives. Provides volunteers with orientation, training, development, and recognition. Cultivates relationships to support fundraising.
Collaboration: Champions inclusion activities, strategies, and initiatives. Builds relationships to create small communities. Empathetically listens and communicates for understanding when negotiating and dealing with conflict.
Personal Growth: Shares new insights. Facilitates change; models adaptability and an awareness of the impact of change. Utilizes non-
threatening methods to address sensitive issues and inappropriate behavior or performance. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.
Required Certifications
Required: AED, First Aid, CPR, O2
Preferred: CDL, Lifeguard certification (within 60 days of hire)
Ymca Careers
Similar Positions
Regional Childcare Director
YMCA of Kingston and Ulster County
Youth Program Director
Somerset Hills YMCA
Assn Director of Licensing
YMCA of Greater Richmond

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