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Service Desk Associate Jobs in Raleigh, NC (NOW HIRING)

Drybar Shops

Front Desk/Bartender

Cary, NC · On-site

We are looking for a fantastic front desk associate to provide excellent customer service to our clients. Receptionist Benefits: * Competitive Pay with easily achievable bonus * Free monthly services

Drybar Shops

Front Desk/Bartender

Raleigh, NC

We are looking for a fantastic front desk associate to provide excellent customer service to our clients. Receptionist Benefits: * Competitive Pay with easily achievable bonus * Free monthly services

Drybar Shops

Front Desk/Bartender

Raleigh, NC · On-site

We are looking for a fantastic front desk associate to provide excellent customer service to our clients. Receptionist Benefits: * Competitive Pay with easily achievable bonus * Free monthly services

Gold's Gym

Front Desk Sales Associate

Raleigh, NC · On-site

$12 - $14/hr

Position: Front Desk Sales Associate Overview The Front Desk Associate will greet and direct ... Qualifications • High school diploma or equivalent required. • Excellent customer service ...

Gold's Gym

Front Desk Sales Associate

Raleigh, NC · On-site

$12 - $14/hr

Front Desk Sales Associate The Front Desk Associate will greet and direct members, guests and staff ... Qualifications • High school diploma or equivalent required. • Excellent customer service ...

Joella's Hot Chicken

Front Desk

Chapel Hill, NC · On-site

$11.50 - $15/hr

Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to ... Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!

Schulte

Front Desk

Chapel Hill, NC · On-site

$11.50 - $15/hr

Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to ... Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!

Joella's Hot Chicken

Front Desk

Chapel Hill, NC · On-site

$11.50 - $15/hr

Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to ... Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!

Drybar Shops

Drybar Shops

Raleigh, NC · On-site

$14.75 - $17/hr

We are looking for a fantastic front desk associate to provide excellent customer service to our clients. Receptionist Benefits: * Competitive Pay with easily achievable bonus * Free monthly services

Drybar Shops

Drybar Shops

Cary, NC · On-site

$15.50 - $17.75/hr

We are looking for a fantastic front desk associate to provide excellent customer service to our clients. Receptionist Benefits: * Competitive Pay with easily achievable bonus * Free monthly services

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All JobsService Desk Associate JobsService Desk Associate Jobs in Raleigh, NC

Service Desk Associate information

See Raleigh, NC salary details

$8

$19

$36

How much do service desk associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for service desk associate in Raleigh, NC is $19.70, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $23.12 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.

What are the most commonly searched types of Service Desk jobs in Raleigh, NC?

The most popular types of Service Desk jobs in Raleigh, NC are:

What are popular job titles related to Service Desk Associate jobs in Raleigh, NC?

For Service Desk Associate jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Service Desk Associate jobs in Raleigh, NC look for?

The top searched job categories for Service Desk Associate jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Service Desk Associate jobs?

Cities near Raleigh, NC with the most Service Desk Associate job openings:

Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $40,985 per year, or $19.7 per hour.

Front Desk/Bartender

Drybar Shops

Cary, NC • On-site

Full-time

Re-posted 13 days ago

Job description

Overview
Drybar is a blow dry-only bar and our philosophy is simple. Focus on one thing and be the best at it. For us that's blowouts. In fact, our tagline says it all: No cuts. No color. Just blowouts. We are looking for a fantastic front desk associate to provide excellent customer service to our clients.
Receptionist Benefits:
  • Competitive Pay with easily achievable bonus
  • Free monthly services
  • Discounts on all retail products
  • Ongoing training

Receptionist Qualifications:
  • Must have open availability
  • 1+ years' experience in a fast paced, customer service centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or a similar position)
  • Previous experience with Point of Sale Systems strongly preferred
  • Previous salon/spa experience preferred but not required
  • High school diploma or equivalent
  • Ability to work at a sustained, fast pace
  • Excellent problem solving and troubleshooting skills
  • Track record in providing over-the-top, amazing customer service!
  • Ability to multitask with ease
  • Frequently required to stand and/or walk for duration of 6-8 hour long shifts
  • Has the technical ability and skills to operate a point of sale system
  • Problem solver - use logic and support resources to solve problems at the front desk
  • Maintains professional demeanor under pressure
  • Drybar follows all applicable federal, state and local laws regarding background checks

Legal Disclaimer
©2023 DB Franchise, LLC ("DBF"). Each Drybar® shop is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated Shops. All individuals hired by franchise owners' shops are their employees, not those of DBF. Drybar® + design is are registered trademarks owned by Helen of Troy Limited and used by DBF under license.

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