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Service Desk Associate Jobs in High Point, NC (NOW HIRING)

Greensboro Country Club

Front Desk Associate

Greensboro, NC · On-site

$13.50 - $17.50/hr

Front Desk Associate * DEPARTMENT: Fitness, Health and Wellness * JOB SUMMARY: The goal of the ... service to the members of the Club and maintaining all front desk duties. * ESSENTIAL JOB DUTIES ...

Greensboro Country Club

Front Desk Associate

Greensboro, NC · On-site

$13.50 - $17.50/hr

Front Desk Associate * DEPARTMENT: Fitness, Health and Wellness * JOB SUMMARY: The goal of the ... service to the members of the Club and maintaining all front desk duties. * ESSENTIAL JOB DUTIES ...

HCTec

Service Desk Supervisor

Winston Salem, NC · On-site

This role works with the Associate Managers, other Service Desk Supervisors, and members of the operations team to ensure the success of the service center. ESSENTIAL FUNCTIONS : To perform this job ...

HCTec

Service Desk Supervisor

Winston Salem, NC · On-site

This role works with the Associate Managers, other Service Desk Supervisors, and members of the operations team to ensure the success of the service center. ESSENTIAL FUNCTIONS : To perform this job ...

HCTec

Service Desk Supervisor

Winston Salem, NC · On-site

$60 - $80/hr

This role works with the Associate Managers, other Service Desk Supervisors, and members of the operations team to ensure the success of the service center. ESSENTIAL FUNCTIONS To perform this job ...

New

Bethany Medical

Medical Front Desk Associate

High Point, NC · On-site

$12.50 - $16/hr

Medical Front Desk Associate (Full-Time) "The Largest Independent Established Multi-Specialty Group ... Strong computer skills and customer service are pertinent. * Experience with Allscripts is a plus.

Bethany Medical

Medical Front Desk Associate

High Point, NC · On-site

$12.50 - $16/hr

Medical Front Desk Associate (Full-Time) "The Largest Independent Established Multi-Specialty Group ... Strong computer skills and customer service are pertinent. * Experience with Allscripts is a plus.

Bethany Medical

Medical Front Desk Associate

Winston Salem, NC · On-site

$13 - $16.50/hr

Medical Front Desk Associate (Full-Time) "The Largest Independent Established Multi-Specialty Group ... Strong computer skills and customer service are pertinent. * Experience with Allscripts is a plus.

Bethany Medical

Medical Front Desk Associate

Winston Salem, NC · On-site

$13 - $16.50/hr

Medical Front Desk Associate (Full-Time) "The Largest Independent Established Multi-Specialty Group ... Strong computer skills and customer service are pertinent. * Experience with Allscripts is a plus.

Bethany Medical

Medical Front Desk Associate

Greensboro, NC · On-site

$13.50 - $17.50/hr

Medical Front Desk Associate (FULL-TIME) "The Largest Independent Established Multi-Specialty Group ... Strong computer skills and customer service are pertinent. * Experience with Allscripts is a plus.

Bethany Medical

Medical Front Desk Associate

Greensboro, NC · On-site

$13.50 - $17.50/hr

Medical Front Desk Associate (FULL-TIME) "The Largest Independent Established Multi-Specialty Group ... Strong computer skills and customer service are pertinent. * Experience with Allscripts is a plus.

Greensboro Country Club

Front Desk Associate

Greensboro, NC · On-site

$13.50 - $17.50/hr

The goal of the Front Desk staff member is to support the fitness staff and the goals of the fitness operation by providing hospitable service to the members of the Club and maintaining all front ...

Atrium Hospitality

Front Desk Associate

Greensboro, NC · On-site

$14.25/hr

The Atrium SPIRIT is a belief in the power of Service , Perseverance , Inclusion , Respect ... Oversee front desk operations and step in as the go-to problem solver for guests and teammates ...

New

Atrium Hospitality

Front Desk Associate

Greensboro, NC · On-site

$14.25/hr

The Atrium SPIRIT is a belief in the power of Service , Perseverance , Inclusion , Respect ... Oversee front desk operations and step in as the go-to problem solver for guests and teammates ...

New

Atrium Hospitality

Front Desk Associate

Greensboro, NC · On-site

$14.25/hr

The Atrium SPIRIT is a belief in the power of Service , Perseverance , Inclusion , Respect ... Oversee front desk operations and step in as the go-to problem solver for guests and teammates ...

New

Atrium Hospitality

Front Desk Associate

Greensboro, NC · On-site

$14.25/hr

The Atrium SPIRIT is a belief in the power of Service , Perseverance , Inclusion , Respect ... Oversee front desk operations and step in as the go-to problem solver for guests and teammates ...

New

HCTec

Service Desk Analyst I

Winston Salem, NC · On-site

$19 - $25.75/hr

The Service Desk Analyst I is primarily responsible for supporting customers in the form of ... Associate or bachelor's degree is highly preferred. Certifications & Licenses: Current valid State ...

HCTec

Service Desk Analyst I

Winston Salem, NC · On-site

$19 - $25.75/hr

The Service Desk Analyst I is primarily responsible for supporting customers in the form of ... Associate or bachelor's degree is highly preferred. Certifications & Licenses: Current valid State ...

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Service Desk Associate information

See High Point, NC salary details

$7

$18

$33

How much do service desk associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for service desk associate in High Point, NC is $18.08, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $21.25 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.

What are popular job titles related to Service Desk Associate jobs in High Point, NC?

For Service Desk Associate jobs in High Point, NC, the most frequently searched job titles are:

What job categories do people searching Service Desk Associate jobs in High Point, NC look for?

The top searched job categories for Service Desk Associate jobs in High Point, NC are:

What cities near High Point, NC are hiring for Service Desk Associate jobs?

Cities near High Point, NC with the most Service Desk Associate job openings:

Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in High Point, NC as of June 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, 1% Temporary, and 1% Nights. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,616 per year, or $18.1 per hour.

Front Desk Associate

Greensboro Country Club

Greensboro, NC • On-site

$13.50 - $17.50/hr

Part-time

Re-posted 25 days ago

Greensboro Country Club rating

9.3

Company rating: 9.3 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

1st of 8 rated members clubs

Job description

  1. POSITION: Front Desk Associate
  2. DEPARTMENT: Fitness, Health and Wellness
  • JOB SUMMARY:

The goal of the Front Desk staff member is to support the fitness staff and the goals of the fitness operation by providing hospitable service to the members of the Club and maintaining all front desk duties.

  1. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
  • Greet and check in each member that enters the fitness facility
  • Build rapport with members, and get to know each of them
  • Answer all phone calls and member inquiries with clear information for each member
  • Utilize NorthStar POS system to manage member accounts for various items such as including food, class fees, and training fees
  • Assist trainers in managing their schedules and tracking member sessions
  • Open and shut down fitness facility when needed by turning on and off lights, TVs, music, etc.
  • Assist with keeping the fitness center stocked with various including food, drinks, towels, etc.
  • Maintain a clean and organized front desk and lobby area
  • Attend all required meetings and training for Fitness staff
  • Serve as Floor Attendant and assist with special events when needed
  • Other duties as assigned by the Fitness Coordinator, Wellness and Outreach Coordinator of the Director of Fitness, Health and Wellness
  1. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
  • Strong organizational and communication skills and outstanding customer service skills
  • Excel at building relationships with a variety of individuals
  • Have a positive attitude that contributes to a positive team culture
  1. REPORTS TO: Fitness Coordinator
  • SUPERVISES: No supervisory responsibilities

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