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Service Desk Associate Jobs in High Point, NC (NOW HIRING)

Kids United - Greensboro

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KidsUnited Sales / Front Desk Associate

Greensboro, NC · On-site

$10 - $20/hr

We are looking for a Front Desk / Sales Associate to join our energetic team! The ideal candidate ... You have previous sales experience, can demonstrate premium customer service abilities, are ...

Kids United - Greensboro

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KidsUnited Sales / Front Desk Associate

Greensboro, NC · On-site

$10 - $20/hr

We are looking for a Front Desk / Sales Associate to join our energetic team! The ideal candidate ... You have previous sales experience, can demonstrate premium customer service abilities, are ...

Gold's Gym

Front Desk Sales Associate

Jamestown, NC · On-site

$12 - $14/hr

Front Desk Sales Associate The Front Desk Associate will greet and direct members, guests and staff ... service skills are required. • Ability to communicate effectively with both staff and members ...

Gold's Gym

Front Desk Sales Associate

Greensboro, NC · On-site

$12 - $14/hr

Front Desk Sales Associate The Front Desk Associate will greet and direct members, guests and staff ... service skills are required. • Ability to communicate effectively with both staff and members ...

Koury

Front Desk Manager

Greensboro, NC · On-site

$14.75 - $19/hr

Will supervise front desk associates * Will assist in training new associates * Will ensure that exceptional customer service is provided * Will answer questions and concerns from guests and ...

Koury Corporation

Front Desk Manager

Greensboro, NC · On-site

$16.50 - $21.25/hr

Will supervise front desk associates * Will assist in training new associates * Will ensure that exceptional customer service is provided * Will answer questions and concerns from guests and ...

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All JobsService Desk Associate JobsService Desk Associate Jobs in High Point, NC

Service Desk Associate information

See High Point, NC salary details

$7

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How much do service desk associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for service desk associate in High Point, NC is $18.08, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $21.25 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.

What are popular job titles related to Service Desk Associate jobs in High Point, NC?

For Service Desk Associate jobs in High Point, NC, the most frequently searched job titles are:

What job categories do people searching Service Desk Associate jobs in High Point, NC look for?

The top searched job categories for Service Desk Associate jobs in High Point, NC are:

What cities near High Point, NC are hiring for Service Desk Associate jobs?

Cities near High Point, NC with the most Service Desk Associate job openings:

Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in High Point, NC as of June 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, 1% Temporary, and 1% Nights. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,616 per year, or $18.1 per hour.

KidsUnited Sales / Front Desk Associate

Kids United - Greensboro

Greensboro, NC • On-site

$10 - $20/hr

Part-time

Re-posted 20 days ago

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Job description

KidsUnited is the leading brand in early development through soccer.

Are you looking for a fast-paced, fun, and exciting career? KidsUnited is the leading brand in early development through soccer. We are looking for a Front Desk / Sales Associate to join our energetic team! The ideal candidate is self-motivated, organized, and personable with a drive for success and opportunity. You have previous sales experience, can demonstrate premium customer service abilities, are outgoing, enthusiastic, and have the ambition to grow with a developing brand. The Sales Associate is responsible for all 'front of house' duties as well as meeting and exceeding all key performance sales goals.

Responsibilities and Duties:

  • Establishes and maintains an effective referral program
  • Maintains accurate records using established CRM systems
  • Conducts telephone inquiries/follow-up calls/customer care calls
  • Greets members and guests promptly and enthusiastically
  • Responsible for processing accurate cash and credit card transactions
  • Follow up and follow through activities with all prospective clients
  • Selling and working Birthday Parties on Weekends

Qualifications and Skills:

  • Excellent customer service skills
  • Solid verbal and written communication skills required
  • Able to multitask and excel in a busy environment
  • Ability to work and function in a KIDSUNITED TEAM environment
  • Flexible to work day, evening and weekend hours as needed
  • Excellent time management and organization skills

Desired Skills:

  • Bilingual in Spanish 
  • High school diploma
  • Previous sales experience, with strong sales and membership knowledge
  • Experience working with children 

Company Description

Out of the blue and into the green! Kids United is passionate about helping children develop the motor and social skills for both on and off the field.