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Service Desk Associate Jobs in Virginia (NOW HIRING)

US Fitness Holdings

Front Desk Associate

Chesapeake, VA · On-site

$13.50 - $17.50/hr

As a Front Desk Associate, you'll set the tone for every visit - creating a friendly, professional ... Discounts on training, spa services, programs, and apparel * Employee referral bonus * In-house ...

LTD Hospitality Group

Front Desk Associate

Norfolk, VA · On-site

$12 - $15.50/hr

The Front Desk Associate is responsible for assisting our guests efficiently, courteously and ... Provide the highest quality of service to the customer at all times. * Greet and register guests ...

VP Management

Front Desk Associate Lebanon

Lebanon, VA

$11.50 - $14.75/hr

HIRING IMMEDIATELY The Front Desk Associate is responsible for providing exceptional customer service to all guests and ensuring smooth operations at the front desk. This is a fast-paced, individual ...

US Fitness Holdings

Front Desk Associate

Stafford, VA · On-site

$14 - $18/hr

As a Front Desk Associate, you'll set the tone for every visit - creating a friendly, professional ... Discounts on training, spa services, programs, and apparel * Employee referral bonus * In-house ...

New

US Fitness Holdings

Front Desk Associate

Sterling, VA

$13.75 - $17.75/hr

As a Front Desk Associate, you'll set the tone for every visit - creating a friendly, professional ... Discounts on training, spa services, programs, and apparel * Employee referral bonus * In-house ...

New

VP Management

Front Desk Associate Lebanon

Lebanon, VA · On-site

$11.50 - $14.75/hr

HIRING IMMEDIATELY The Front Desk Associate is responsible for providing exceptional customer service to all guests and ensuring smooth operations at the front desk. This is a fast-paced, individual ...

Onelife Fitness

Front Desk Associate

Chesapeake, VA · On-site

$10 - $18.50/hr

As a Front Desk Associate, you'll set the tone for every visit - creating a friendly, professional ... Discounts on training, spa services, programs, and apparel * Employee referral bonus * In-house ...

VP Management

Front Desk Associate Salem VA

Salem, VA

$13.50 - $17.50/hr

We're looking for a friendly, customer service-oriented individual to join our team as a front desk associate. The ideal candidate will have experience working in a fast-paced environment and be able ...

VP Management

Front Desk Associate Salem VA

Salem, VA

$13.50 - $17.50/hr

We're looking for a friendly, customer service-oriented individual to join our team as a front desk associate. The ideal candidate will have experience working in a fast-paced environment and be able ...

VP Management

Front Desk Associate Salem VA

Salem, VA · On-site

$13.50 - $17.50/hr

We're looking for a friendly, customer service-oriented individual to join our team as a front desk associate. The ideal candidate will have experience working in a fast-paced environment and be able ...

Gold's Gym

Weekend Front Desk Associate

Midlothian, VA · On-site

$8/hr

Front Desk Associate (6:45AM to 2:00PM Saturday and Sunday!!) The Front Desk Associate will greet ... This detail-oriented individual will possess excellent customer service skills and the ability to ...

LTD Hospitality Group

$15 - $16.50/hr

The Front Desk Associate is responsible for assisting our guests efficiently, courteously and ... Provide the highest quality of service to the customer at all times. * Greet and register guests ...

United Defense Tactical

Front Desk Associate

Mathews, VA · On-site

$18 - $21/hr

The Front Desk Associate will be the first point of contact for our customers, greeting them in ... High school diploma or equivalent. * 1-2 years of experience in customer service or receptionist ...

Gold's Gym

Weekend Front Desk Associate

Midlothian, VA · On-site

$13.25 - $17/hr

Weekend Front Desk Associate (Sat & Sun 6:45a-2p) The Front Desk Associate will greet and direct ... This detail-oriented individual will possess excellent customer service skills and the ability to ...

LTD Hospitality Group

Front Desk Associate

Norfolk, VA · On-site

$12 - $15.50/hr

The Front Desk Associate is responsible for assisting our guests efficiently, courteously and ... Provide the highest quality of service to the customer at all times. * Greet and register guests ...

Gold's Gym

Weekend Front Desk Associate

Richmond, VA · On-site

$12.75 - $16.50/hr

Front Desk Associate The Front Desk Associate will greet and direct members, guests and staff as ... This detail-oriented individual will possess excellent customer service skills and the ability to ...

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Service Desk Associate information

See Virginia salary details

$8

$20

$37

How much do service desk associate jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for service desk associate in Virginia is $20.10, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $23.61 per hour, depending on experience, location, and employer.

What are Service Desk Associates?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What are the key skills and qualifications needed to thrive as a Service Desk Associate, and why are they important?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

Can I be a receptionist with no experience?

A Service Desk Associate role typically requires some technical knowledge and customer service skills, but many entry-level positions are open to candidates with no prior experience. Strong communication skills and a willingness to learn can help you qualify, and on-the-job training is often provided. Certifications like CompTIA A+ can also improve your chances for related roles.

What is the role of a service desk associate?

A service desk associate provides technical support and customer service to users experiencing IT issues. They troubleshoot hardware and software problems, assist with system access, and document incidents using ticketing systems, often working in a help desk or support center environment. Strong communication skills and basic knowledge of IT tools are essential for this role.

What jobs pay $700 a day?

Some high-paying roles that can pay $700 a day include specialized consulting, freelance IT support, project management, and certain contract-based technical positions. These jobs often require advanced skills, certifications, or extensive experience and may involve freelance or contract work with flexible schedules.

Who pays $30 an hour without a degree?

Service Desk Associates can earn around $30 an hour without a degree, especially with relevant certifications like CompTIA A+ or ITIL, and strong technical skills. These roles often involve troubleshooting, customer support, and using help desk software in a fast-paced environment.

What are some common challenges Service Desk Associates face, and how can they effectively manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.
What are the most commonly searched types of Service Desk jobs in Virginia? The most popular types of Service Desk jobs in Virginia are:
What are popular job titles related to Service Desk Associate jobs in Virginia? For Service Desk Associate jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Service Desk Associate jobs in Virginia look for? The top searched job categories for Service Desk Associate jobs in Virginia are:
What cities in Virginia are hiring for Service Desk Associate jobs? Cities in Virginia with the most Service Desk Associate job openings:
Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Virginia as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,800 per year, or $20.1 per hour.

Front Desk Associate

US Fitness Holdings

Chesapeake, VA • On-site

$13.50 - $17.50/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Job description


We're looking for outgoing, energetic team planers to welcome members, answer questions, and deliver the ultimate fitness experience. As a Front Desk Associate, you'll set the tone for every visit - creating a friendly, professional, and motivating environment from the moment someone walks in.

What You'll Do:

  • Greet and check in members, guests, and visitors.
  • Handle calls, questions, and transactions with a smile.
  • Keep the front desk and lobby clean and organized.
  • Support club programs and member engagement.

What We're Looking For:

  • Friendly, enthusiastic attitude and strong communication skills.
  • Organized, punctual, and able to multitask in a fast-paced setting.
  • Interest in building a career in fitness-future opportunities as a Personal Trainer, Membership Manager, and more.
  • Basic computer and cash-handling skills.
  • CPR/AED certification (or willingness to obtain within 30 days).

Benefits & Perks:

  • Complimentary club membership + guest privileges
  • Discounts on training, spa services, programs, and apparel
  • Employee referral bonus
  • In-house Certification + Continuing Education 
  • Full-Time Only: Medical, dental, vision, life insurance, 401(k), and paid time off

US FITNESS IS AN EQUAL OPPORTUNITY EMPLOYER

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities


Employment Type: PART_TIME

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